WBM Technologies

What WBM Technologies does

WBM Technologies is a Western Canadian managed technology services provider founded in 1950 and headquartered in Saskatoon, operating across six locations (Saskatoon, Vancouver, Calgary, Regina, Winnipeg, and a newly established USA entity). The company delivers integrated managed IT, managed print, cybersecurity, modern workplace enablement, end user computing, enterprise service desk, and technology procurement services to enterprise and mid-market clients in mining, oil and gas, agriculture, credit unions, government, healthcare, and other regional industries. Its technical platform centers on the Enterprise Experience Platform, an internal IRMA asset management methodology tracking 63 unique fields per device, and 24/7 Infrastructure Operations Centers that operate what the company describes as the world's largest HP SDS predictive analytics deployment.

The business model is subscription-based managed services revenue. Managed print operates on a cost-per-page (CPP) all-inclusive model bundling hardware, service, parts, labour, and consumables; managed IT engagements are custom-quoted monthly subscriptions; and technology procurement generates margin through distribution partnerships with TD Synnex, Ingram Micro, Panasonic, D&H, and Ricoh. Go-to-market is sales-led, combining direct enterprise account managers, inside sales, a WBM Direct e-commerce portal, and thought leadership through annual Connection customer events. SOC 2 Type II certification, Microsoft Gold Partner status, and Authorized Device Reseller status (one of 15 in Canada) underpin credibility.

WBM is a privately held limited partnership (WBM Technologies LP) that received a growth investment from Westcap in October 2022 in syndication with multiple funds. The company has executed a programmatic roll-up strategy, acquiring PrinterWorks West in Alberta (June 2023) and Carlyle Printers Service & Supplies in Manitoba (September 2023), followed by Site Technology in Vancouver (July 2025), and has expanded into the U.S. market in 2025. Headcount has grown from approximately 180 staff in 2013 to over 500 in 2025, and the company was recognized on CRN's Elite 150 MSP list for 2026 and holds a Cyber Verify AAA rating.

Name

WBM Technologies

Legal name

WBM Technologies LP

Website

https://wbm.ca

Company type

Private

Founded year

1950

Operating status

Operating

Headcount range

501–1,000 employees

Short description

WBM Technologies is a Western Canadian managed IT and managed print services provider founded in 1950, serving enterprise and mid-market clients across mining, government, financial services, and resource industries with an integrated platform spanning managed IT, cybersecurity, modern workplace, end user computing, and procurement across six offices.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Wholesale-Computers & Peripheral Equipment & Software (5045)

akta.pro primary industry

Backup, Disaster Recovery & Business Continuity (BCDR) Services (BPAEABAH)

akta.pro secondary industry

Business Continuity & Operational Resilience (BCM/OR) (HDADAIAK)

Keywords

• Managed IT services
• Managed print services
• Cybersecurity services
• Modern workplace solutions
• IT procurement services

Headquarters

HQ city

Saskatoon

HQ country

Canada

HQ region

North America

Offices6 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Managed IT Services: Comprehensive managed IT services including managed infrastructure, cybersecurity, and enterprise service desk delivered through 24/7 Infrastructure Operations Centers
2. Managed Print Solutions: Managed print services using cost per page (CPP) pricing model. Includes hardware, service, repair, parts, labour, and automated toner delivery under a single monthly cost.
3. Technology Procurement: IT procurement services for hardware, software, and technology equipment through channel partnerships with major distributors and manufacturers
4. Modern Workplace & AI Enablement: Microsoft 365 enablement, Copilot for Microsoft 365, managed meeting rooms, and technology experience and enablement services
5. End User Computing: Device lifecycle management, mobile device management, Windows 11 readiness, and experience engineering services

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

WBM Technologies is a Western Canadian IT services company that delivers managed IT services, managed print services, cybersecurity, modern workplace enablement, and IT procurement services to enterprise and mid-market organizations. Founded in 1950 and headquartered in Saskatoon, the company combines 75+ years of operational history with proprietary platforms (IRMA and IOC) to standardize service delivery across its client base.

Product overview

WBM Technologies is an IT services provider offering a portfolio of managed technology services organized around its Enterprise Experience Platform. The core platform provides a unified, data-driven foundation for delivering integrated outcomes across services. Key service modules include: Managed IT Services, Cybersecurity Services (SOC 2 certified), Managed Print Solutions, Modern Workplace & AI Enablement (including Copilot for Microsoft 365), Enterprise Service Desk, End User Computing, and Technology Procurement Services. WBM also offers specialized capabilities including Managed Meeting Rooms and proprietary asset management through its IRMA methodology and Remote Monitoring & Predictive Analytics systems. The company operates primarily across Western Canada with over 500 staff serving various industry sectors.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Services Outsourced IT management and support services delivered to enterprise and mid-market organizations across Western Canada.
• Managed Print Services Outsourced management of document output, printers, and print infrastructure for business clients.
• Cybersecurity Services Security solutions and advisory delivered to enterprise and mid-market organizations to protect IT environments.
• Modern Workplace Enablement Solutions and services enabling modern workplace productivity, collaboration, and end-user computing for business clients.
• IT Procurement Services Sourcing and procurement of IT hardware, software, and related technology for business clients.

Quantifiable outcome

• Affinity Credit Union reduced global print costs by 17% year over year
• +6 more outcomes

Named customers10 records

Segments10 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

17 partnerships are on record, tiered core and minor.

• Site TechnologycoreStrategic or Co-development Partner · 22 July 2025Strategic acquisition and partnership with Vancouver-based managed IT support operations to expand solutions and support capabilities.
• University of SaskatchewanminorStrategic or Co-development Partner · 1 October 2024New partnership furthering WBM's 'March to a Million' initiative - a five-year commitment to positively impact people and communities in Western Canada through scholarships and support.
• Carlyle Printers Service & SuppliescoreStrategic or Co-development Partner · 1 September 2023Acquisition creating Manitoba's largest managed print support organization. Added team of 95 professionals, 15,000 square foot facility in Winnipeg, and new support service location.
• PrinterWorks WestcoreStrategic or Co-development Partner · 1 June 2023Acquisition expanding WBM's managed IT solutions and support capabilities in Alberta. PrinterWorks West continues to operate under its name and offer new value-added services.
• NAITminorStrategic or Co-development Partner · 23 May 2023March to a Million pledged another $25,000 of scholarships and support to NAIT students as part of five-year commitment to positively impact people and communities.
• Indigenous Sports AcademyminorStrategic or Co-development Partner · 20 April 2022Saskatoon-based program providing opportunities for Indigenous students to participate in advanced sports training; partnered with WBM for mentorship at charity hockey events.
• CamecominorStrategic or Co-development Partner · 1 January 2021Partnership with Cameco to use modern workplace technology to educate and enable remote Northern Indigenous communities, honoring Cameco's pledge to strengthen investment in communities.
• Vincent Massey Community School / Care & ShareminorStrategic or Co-development Partner · 1 October 2011Long-term community partnership with children's charity Care & Share and Vincent Massey Community School for iPad technology donations and bursary programs.
• New York IslandersminorStrategic or Co-development Partner · 2 October 2009NHL partnership bringing New York Islanders Training Camp to Saskatoon, creating opportunities for inner city youth through Kinsmen Hockey League and donations to food banks.
• TD Synnex Canada ULCcoreChannel Partner/ Reseller/ DistributorTop supplier partner - 79% of procurement spending attributed to top 5 accounts including TD Synnex Canada ULC. Subject to UK Modern Slavery Act 2015.
• Ingram Micro LtdcoreChannel Partner/ Reseller/ DistributorTop supplier partner - 79% of procurement spending attributed to top 5 accounts including Ingram Micro Ltd. Subject to UK Modern Slavery Act 2015.
• Panasonic Canada InccoreChannel Partner/ Reseller/ DistributorTop supplier partner - 79% of procurement spending attributed to top 5 accounts including Panasonic Canada Inc. Subject to UK Modern Slavery Act 2015.
• D&H Canada ULCcoreChannel Partner/ Reseller/ DistributorTop supplier partner - 79% of procurement spending attributed to top 5 accounts including D&H Canada ULC. Subject to UK Modern Slavery Act 2015.
• Ricoh Canada InccoreChannel Partner/ Reseller/ DistributorTop supplier partner - 79% of procurement spending attributed to top 5 accounts including Ricoh Canada Inc. Subject to UK Modern Slavery Act 2015.
• MicrosoftcoreTechnology or IntegrationGold Status Microsoft Partner with Authorized Device Reseller status for Microsoft Surface. Deep expertise in Microsoft 365, Copilot AI, Teams, and cloud technologies.
• HPcoreTechnology or IntegrationStrategic technology partner for managed print solutions. WBM completed world's largest implementation of HP SDS predictive analytics. HP cleaning guides and support documentation referenced.
• Esther Pham - HDI Partner Advisory BoardminorStrategic or Co-development PartnerDirector of Enterprise Service Desk at WBM was selected to join the HDI Partner Advisory Board, demonstrating thought leadership in service desk industry.

Scale indicators6 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Konica Minolta Business Solutions (Canada): Provider of managed print, document management, and IT services to Canadian enterprises, with a comparable evolution from print to integrated managed workplace services.
• Ricoh Canada: Major managed print and document services provider with an expanding portfolio of managed IT and workplace services in Canada — directly comparable to WBM's managed print and modern workplace heritage.
• Xerox Canada: Global managed print services incumbent with a Canadian business targeting enterprise print, document workflow, and increasingly managed IT services — overlapping directly with WBM's managed print solutions.
• Compugen: One of Canada's largest national managed IT services and solution providers, directly comparable to WBM in delivering end-to-end managed infrastructure, modern workplace, and IT lifecycle services to enterprise and mid-market customers across multiple provinces.
• Long View Systems: Western Canadian-headquartered managed IT and cloud services provider with a comparable mix of managed infrastructure, modern workplace, and IT procurement offerings, serving enterprise and mid-market clients across Canada.
• Softchoice: Toronto-based IT solutions and managed services provider with deep Microsoft expertise and IT procurement capabilities, comparable to WBM in serving mid-market and enterprise customers with a hardware-plus-services model.

Broad incumbents

• IBM Canada: Global enterprise technology incumbent providing managed IT services, cybersecurity, and modern workplace solutions to large Canadian enterprises and government — comparable at the broad portfolio level, though operating at a vastly larger scale than WBM.
• CDW Canada: Canadian arm of CDW, a broad IT solutions and services incumbent offering managed services, hardware procurement, and modern workplace solutions to enterprise customers — overlapping with WBM across managed IT and IT procurement.
• Insight Enterprises (Canada): Global IT solutions and services provider with significant Canadian operations, offering managed services, hardware/software distribution, and modern workplace solutions comparable to WBM's portfolio.
• TELUS Business: Major Canadian telecommunications incumbent that has expanded into managed IT, cybersecurity, and cloud services for enterprise and government, comparable to WBM at the higher end of the Canadian managed services market.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights5 records

Customer concentration

• Xx.com/wbmtech
• LinkedInlinkedin.com/company/wbmtech

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries4 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A2 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about WBM Technologies