Telesign
Telesign is a CPaaS provider offering a unified Trust Engine that combines ML risk scoring, phone-number intelligence, and seven-channel verification (SMS, Silent, Push, Email, WhatsApp, Viber, RCS) for fraud prevention and customer engagement, serving banks, fintechs, gaming firms, and global enterprises across 230+ countries.
- Company typePrivate
- Founded2005
- HeadquartersMarina Del Rey, United States
- Headcount501–1,000
- GTM typeB2B
- OfferingSoftware
What Telesign does
Telesign Corporation, founded in 2005 and headquartered in Marina Del Rey, California, operates a Communications Platform as a Service (CPaaS) platform built around its proprietary Trust Engine, which combines machine-learning risk scoring (Intelligence), phone-number identity data (Phone ID), and unified multifactor authentication across seven channels (SMS, Silent Verification, Push, Email, WhatsApp, Viber, RCS). The company's underlying infrastructure consists of 700+ direct-to-carrier routes, 120+ points of presence, and a fraud consortium drawing on 5+ billion unique phone numbers, 2,200+ digital identity signals, and 35+ granted patents; 5+ billion unique phone numbers transit the platform monthly across the 230+ countries and territories it serves. Telesign monetizes primarily through usage-based, per-message and per-query API pricing for messaging and identity verification, supplemented by volume-based subscription pricing for enterprise customers with custom routing and committed-use contracts.
Telesign pursues an API-first go-to-market strategy with a developer self-serve portal (free trial, no credit card) backed by enterprise field sales, distributing under the Proximus Global brand family alongside BICS and Route Mobile. Primary go-to-market verticals are Financial Services and Fintech (banks, fintechs, payment platforms), with secondary coverage of Enterprise SaaS, e-Commerce, Travel & Hospitality, Gaming/Entertainment, and On-Demand Services; named customers include Salesforce, ByteDance, Citrix, EA, Ubisoft, HSBC, Affirm, OfferUp, Skype, Mamba, HERO, AstroPay, Amount, and Giftnix. The company is a wholly-owned subsidiary of Belgium's Proximus Global (publicly traded on Euronext Brussels under PROX) and was recognized as a Leader in the 2026 Gartner Magic Quadrant for CPaaS, following its 2025 consolidation under the Proximus Global brand.
Telesign carries material commercial and regulatory risks: it received a 2026 compliance direction from Australia's ACMA for transmitting 1,121 HSBC-impersonating scam text messages between 2020 and 2024 without timely reporting, the platform is unavailable in mainland China, and revenue / ARR figures are not publicly disclosed given its subsidiary status within Proximus Group.
Telesign firmographics
Firmographics- Name
- Telesign
- Legal name
- Telesign Corporation
- Website
- https://telesign.com
- Company type
- Private
- Founded year
- 2005
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- Telesign is a CPaaS provider offering a unified Trust Engine that combines ML risk scoring, phone-number intelligence, and seven-channel verification (SMS, Silent, Push, Email, WhatsApp, Viber, RCS) for fraud prevention and customer engagement, serving banks, fintechs, gaming firms, and global enterprises across 230+ countries.
- Ownership category
- akta.pro rank
Telesign industry classification
Industry- Product category
- Communications Platform as a Service (CPaaS)
- NAICS
- Telecommunications (517), All Other Telecommunications (517810), Wired and Wireless Telecommunications (except Satellite) (5171)
- SIC
- Communications Services, Nec (4899), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- CPaaS (Programmable Voice, SMS, Video APIs) (HDAIAHAG)
- akta.pro secondary industries
- Messaging APIs, CPaaS & Programmable Communications (BPAMACAL), Voice Security, Fraud Prevention & Authentication (STIR/SHAKEN, anti-spam) (HDAIAHAL), Authentication (MFA/Passwordless/Biometrics) Platforms (BPAMAEAE)
Keywords
Where Telesign is headquartered
LocationHeadquarters
- HQ city
- Marina Del Rey
- HQ country
- United States
- HQ region
- North America
Markets served
Telesign business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Infrastructure, Technology or R&D, Personnel, Marketing or Sales, Supply Chain, Operations
Revenue model
- API and Messaging Services: Pay-as-you-go pricing model for SMS, voice, and messaging API services with per-message pricing based on destination country. Volume discounts and committed-use pricing available for high-volume customers. Free trial accounts with complimentary test credits are offered for developers to test core products.
- Identity and Verification Services: Revenue generated from Identity (Phone ID), Intelligence (risk scoring), and Verify API products, typically billed per API call or query. Pricing is volume-based with tiered rates for committed usage.
- Enterprise Solutions and Professional Services: Custom enterprise engagements including tailored packaging, risk-based verification, and dedicated support for large-scale deployments.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Usage-based | Pay-as-you-go | Pay-as-you-go API access with no contracts or monthly fees |
| Freemium | Monthly | Free trial with complimentary test credits for developers |
| Subscription | Multi-year contract | Volume and committed-use pricing for enterprise customers |
Go-to-market motion1 record
Distribution channels5 records
Marketing channels9 records
Telesign product offering
Product offeringCore offering
Telesign provides a Cloud-based Communications Platform as a Service (CPaaS) that combines digital identity verification, ML-driven risk scoring, and omnichannel messaging APIs (SMS, Voice, WhatsApp, Viber, RCS, Email). Its unified Trust Engine platform delivers multifactor authentication across seven verification channels, fraud detection using a proprietary consortium of 5+ billion phone numbers and 2,200+ digital identity signals, and direct-to-carrier routing across 700+ routes in 230+ countries. Products are exposed via REST APIs with SDKs in seven programming languages for developer integration.
Product overview
Telesign is a Communication Platform as a Service (CPaaS) provider offering a unified Trust Engine platform that combines digital identity verification with omnichannel communication capabilities. The platform architecture centers on the Trust Engine as the foundational layer, which integrates Intelligence (ML-driven risk scoring), Phone ID (mobile identity data), and Verify API (multifactor authentication across seven channels). The product portfolio includes core products for fraud prevention (Intelligence, Phone ID), verification (Verify API, SMS Verify, Silent Verification, Verify Plus), and engagement (Omnichannel Messaging API, SMS API, WhatsApp Business API, Viber for Business API, RCS Business Messaging API, Voice API, Transactional Email, Number Masking). Products connect via REST APIs supporting SDKs in seven languages, enabling developers to integrate fraud detection, identity verification, and customer communication into applications across 230+ countries and territories with 700+ direct-to-carrier routes.
Differentiator
Problem solved
Functional benefit
Products and services
- Trust Engine Foundational platform combining bot and risk detection, identity verification, and multifactor authentication capabilities. Harnesses intelligence from 5+ billion unique phone numbers, 2,200+ digital identity signals, and a fraud consortium to establish trust across the customer journey. Target users are enterprise developers and security teams.
- Intelligence Phone number intelligence API providing machine learning-driven risk scoring and fraud detection by analyzing phone number attributes, traffic patterns, carrier data, and behavioral signals to enable real-time risk assessment and bot/fake user detection.
- Phone ID Mobile identity API providing global phone number data including subscriber information, carrier type, device characteristics, SIM swap/porting status, and validation to strengthen authentication and optimize messaging delivery across 230+ countries.
- Verify API Unified verification platform providing seven channels (SMS, Silent Verification, Push, Email, WhatsApp, Viber, RCS) through a single API integration. Supports multichannel fallback, custom routing by region, and automatic failover for maximum delivery reliability.
- SMS Verify Phone-based verification and MFA using time-based one-time passcodes (OTPs) sent via SMS with 700+ direct-to-carrier routes, waterfall delivery for redundancy, and SIM swap detection across 16 countries and 40+ MNOs.
- Silent Verification Frictionless verification matching user's phone number with MSISDN to verify device possession without requiring user action or OTP entry. Includes native SMS fallback if Silent Verification is unavailable.
- Verify Plus Risk-based verification add-on that layers dynamic risk assessment before deploying SMS OTP, preventing fraudulent numbers from passing through registration workflows and reducing unnecessary SMS costs.
- Omnichannel Messaging API Single unified API enabling engagement across SMS, MMS, email, RCS, WhatsApp, and Viber channels with intelligent routing, omnichannel waterfall delivery, and personalization capabilities.
- SMS API Programmable SMS gateway API enabling text alerts, reminders, notifications, and two-way conversations with global coverage across 230+ countries, advanced phone number cleansing for 10%+ improved deliverability, and compliance support for TCPA.
- WhatsApp Business API WhatsApp Business integration enabling secure, real-time messaging with end-to-end encryption, rich media support, two-way conversations, and verified sender IDs. Distributed as a Badged WhatsApp Partner with Meta Business Partner status.
- Viber for Business API Business messaging integration connecting to Viber's 1+ billion active users across 190 countries with branded content, rich media messaging, and secure two-way conversations via native API integration.
- RCS Business Messaging API Rich Communication Services API enabling branded conversations with rich media, interactive content (carousels, quick replies, CTAs), chatbots, and verified sender profiles. Supports Android and iOS 18+ devices with SMS fallback.
- Voice API Programmable voice API enabling A2P, P2P, and P2A calling experiences with text-to-speech in 26 languages/dialects, automatic speech recognition, IVR flows, call recording, and voice-delivered OTPs across 120+ countries.
- Transactional Email Email API delivering automated alerts, reminders, notifications, and transactional messages with 50% average open rates, link performance analytics, customizable templates, and integration into the omnichannel Messaging API.
- Number Masking Privacy solution enabling anonymous communication sessions between two parties (e.g., drivers and riders, customers and agents) by masking personal phone numbers while maintaining secure, time-sensitive conversations.
Quantifiable outcome
- 5+ billion unique phone numbers in proprietary database
- +11 more outcomes
Companies that use Telesign
Customer profileNamed customers14 records
Segments6 records
Ideal customer profiles6 records
Telesign technology and API
TechnologyAPI detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
AI capability7 records
Feature13 records
Telesign partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered flagship, core and minor.
- Proximus Global (Parent Company)flagshipTelesign is part of Proximus Global, a global communications platform company that also includes BICS and Route Mobile. Under the Proximus Global brand, Telesign's CPaaS capabilities were recognized as a Leader in the 2026 Gartner Magic Quadrant for Communications Platform as a Service. The integration of BICS, Telesign, and Route Mobile under Proximus Global creates one of the largest CPaaS platforms globally.
- Route MobilecoreRoute Mobile is part of the Proximus Global brand family alongside Telesign. The companies maintain combined infrastructure, product integration, and go-to-market coordination. Route Mobile specializes in CPaaS and messaging services with overlap in SMS, voice, and omnichannel capabilities.
- BICScoreBICS is part of the Proximus Global brand family alongside Telesign and Route Mobile. BICS provides carrier-grade connectivity and messaging services globally, complementing Telesign's API-first verification and identity products.
- Meta / WhatsAppcoreTelesign is a Badged WhatsApp Partner and Meta Business Partner, enabling the distribution of WhatsApp Business API services. Telesign offers WhatsApp messaging capabilities including verification OTPs, customer notifications, and two-way conversational messaging as part of its omnichannel portfolio.
- ViljaminorProximus Global partnered with Vilja to deliver WhatsApp banking capabilities for emerging banks in Southeast Asia, focusing on rural and cooperative banks in Indonesia, Malaysia, and the Philippines. This partnership is under the Proximus Global umbrella which includes Telesign's capabilities.
- SalesforcecoreSalesforce is a key customer and integration partner. Telesign provides mobile verification services integrated into Salesforce's identity and security platform. Salesforce is featured as a trusted customer logo on Telesign's website.
- GSMAminorTelesign references GSMA data in RCS Business Messaging content, citing that 74% of consumers prefer engaging with brands through RCS messaging. GSMA provides industry standards and research that inform Telesign's product strategy.
Scale indicators16 records
Recent moves6 records
Expansion highlights7 records
Telesign competitors and assessment
Company assessmentDirect peers
- Twilio: Twilio is the largest pure-play CPaaS provider globally, offering programmable SMS, voice, email, and messaging APIs that directly compete with Telesign's Messaging API, Voice API, and Verify offerings across the same developer and enterprise customer base.
- Sinch: Sinch is a Stockholm-listed global CPaaS leader in messaging, voice, and verification, with overlapping products (SMS Verify, WhatsApp, RCS) and similar enterprise/government customer bases, making it one of the closest functional and scale comparables to Telesign.
- Infobip: Infobip is a global CPaaS platform with strong omnichannel messaging, WhatsApp Business, and number verification capabilities, particularly dominant in emerging markets; it competes head-to-head with Telesign on enterprise messaging and verification contracts.
- Bird (formerly MessageBird): Bird is an omnichannel CPaaS platform offering SMS, WhatsApp, voice, and email APIs with a focus on marketing and customer engagement, directly competing with Telesign's Messaging and Verify APIs for mid-market and enterprise customers.
- Plivo: Plivo is a CPaaS provider focused on SMS, voice, and WhatsApp APIs for developers and enterprises, competing directly with Telesign's API-first self-serve portal for global messaging and verification workloads.
- Bandwidth Inc. Bandwidth is a CPaaS and communications platform offering programmable voice, messaging, and 911 services with direct carrier relationships; it competes with Telesign on enterprise messaging and verification, particularly in North America.
Broad incumbents
- Vonage (Ericsson): Vonage, now part of Ericsson, provides CPaaS APIs (SMS, voice, video, Number Masking) and is also a closer comparable on Telesign's number masking product; it operates as a broader UCaaS/CPaaS incumbent within Ericsson's telecom stack.
Emerging players
- Prove: Prove is a digital identity and phone-number intelligence specialist (formerly Payfone) directly competing with Telesign's Intelligence and Phone ID APIs in the risk-decisioning and authentication layer of the stack.
- Socure: Socure is an identity verification and fraud platform combining ML-based risk scoring with document and phone verification; it competes with Telesign's Intelligence and Verify products in financial services and high-growth digital-native enterprise accounts.
Others
- Route Mobile: Route Mobile is Telesign's sister company within Proximus Global, offering overlapping CPaaS and messaging services with deep emerging-markets reach; included as a peer to reflect structural overlap rather than market competition.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Telesign social profiles
Digital presenceTelesign financial estimates
Financial estimateRevenue estimate
Valuation estimate
Telesign leadership team
Management profileNumber of profiles
Profiles7 records
Telesign funding detail
Funding detailFunding overview
Funding rounds3 records
Investors4 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Telesign M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Telesign
What does Telesign do?
Telesign provides a Cloud-based Communications Platform as a Service (CPaaS) that combines digital identity verification, ML-driven risk scoring, and omnichannel messaging APIs (SMS, Voice, WhatsApp, Viber, RCS, Email). Its unified Trust Engine platform delivers multifactor authentication across seven verification channels, fraud detection using a proprietary consortium of 5+ billion phone numbers and 2,200+ digital identity signals, and direct-to-carrier routing across 700+ routes in 230+ countries. Products are exposed via REST APIs with SDKs in seven programming languages for developer integration.
Is Telesign a public or private company?
Telesign is a private company. It is classified as corporate owned and is currently operating.
When was Telesign founded?
Telesign was founded in 2005. It employs 501 to 1,000 people.
Where is Telesign based?
Telesign is headquartered in Marina Del Rey, United States, in the North America region.
How does Telesign make money?
Three revenue lines are on record. API and Messaging Services are the primary driver. The others are identity and Verification Services and enterprise Solutions and Professional Services.
Who are Telesign's main competitors?
Direct peers on record are Twilio, Sinch, Infobip, Bird (formerly MessageBird), Plivo and Bandwidth Inc.. Vonage (Ericsson) is listed as a broad incumbent. Emerging players are Prove and Socure. Route Mobile is listed as an others.
Does Telesign have an API?
Yes. Telesign offers a REST API enabling developers to build user verification, fraud prevention, and omnichannel messaging capabilities. The API supports sending and receiving SMS messages, making voice calls, verifying users via one-time passcodes (OTPs) across seven channels (SMS, Silent Verification, Push, Email, WhatsApp, Viber, RCS), querying phone number intelligence, and assessing risk scores. The Messaging API enables engagement across SMS, MMS, email, RCS, WhatsApp, and Viber via a single unified API. Developers can access code samples in 7 programming languages (C#, PHP, Node.js, Python, Java, Ruby), with documentation available through the Telesign Developer Center. Pay-as-you-go pricing is available with volume discounts for committed use. Developer documentation is at developer.telesign.com/enterprise.
What industry is Telesign in?
Telesign's product category is Communications Platform as a Service (CPaaS). Its primary akta.pro industry code is HDAIAHAG, CPaaS (Programmable Voice, SMS, Video APIs), with a secondary code of BPAMACAL, Messaging APIs, CPaaS & Programmable Communications. Its NAICS code is 517 and its SIC code is 4899.