Shasta Health

What Shasta Health does

Shasta Health is a San Francisco-based healthtech company founded in 2023 that operates two interlocking businesses under a single HIPAA-compliant platform. The first is an AI Workflow Automation Platform sold to healthcare clinics, comprising three autonomous AI agents: an Insurance Verification Agent that navigates payer portals (Availity, Noridian, individual payers) and calls insurers directly to extract eligibility, copay, deductible, and authorization data; a Patient Call Agent that answers, routes, and resolves patient calls 24/7 with multilingual support and EMR integration; and a Referral Processing Agent that parses inbound faxes into structured data and enters records directly into the EMR. These agents are deployed without APIs or complex integrations by learning to navigate each clinic's EMR the way staff does, with a claimed go-live timeline of days.

The second business is a direct-to-consumer in-home and virtual physical therapy service, operating in six service cities across California (San Francisco, San Jose, Los Angeles, Sacramento) and New York (Brooklyn, New York City), delivered through a network of 100+ credentialed PTs working under a revenue-share model that pays providers approximately 3x typical clinic salaries per visit. Services are billed through in-network insurance contracts covering Medicare, Medicare Advantage, Medicaid, Cigna, Aetna, Anthem, United Healthcare, Multiplan, and Tricare, with co-pays as low as $0 for qualifying dual-eligible patients. The company also operates a PT Provider Platform enabling independent physical therapists to manage scheduling, documentation, and payments on the Shasta network.

Shasta Health is led by CEO Srinjoy Majumdar and CTO Pransu Dash, is backed by Y Combinator ($500K seed, August 2023), and runs dual GTM motions — sales-led B2B demos for clinics and a concierge-driven D2C channel (phone 833-270-9820, online booking) for patients — supplemented by SEO/content marketing, physician referrals, and PT recruitment funnels. The company has 11-50 employees and is privately held with no disclosed additional funding rounds beyond the YC seed.

Name

Shasta Health

Legal name

Shasta Health, Inc.

Website

https://shasta.health

Company type

Private

Founded year

2023

Operating status

Operating

Headcount range

11–50 employees

Short description

Shasta Health is a San Francisco-based healthtech company founded in 2023 that sells AI workflow automation agents (insurance verification, patient calls, referral processing) to healthcare clinics and operates an insurance-covered in-home and virtual physical therapy network across California and New York.

Ownership category

akta.pro rank

Product category

Healthcare Workflow Automation Software

NAICS

Offices of Physical, Occupational and Speech Therapists, and Audiologists (62134), Home Health Care Services (621610)

SIC

Services-Home Health Care Services (8082), Services-Health Services (8000)

akta.pro primary industry

Home Health Therapy Services (PT/OT/SLP) Providers (HLAFAEAM)

akta.pro secondary industry

Virtual Visit & Scheduling Platforms (EHR-integrated) (HLALABAA)

Keywords

• Healthcare workflow automation
• AI insurance verification
• Physical therapy services
• Patient scheduling software
• Referral processing automation

Headquarters

HQ city

San Francisco

HQ country

United States

HQ region

North America

Offices6 records

Markets served

GTM type

B2B and B2C

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. AI Workflow Automation for Clinics: SaaS-style subscription or per-use model for AI agents that handle patient calls, insurance verifications, and referrals for healthcare practices. Clinics deploy the solution to automate administrative workflows and reduce staff burden.
2. In-Home Physical Therapy Services: Physical therapy services provided in patients' homes or via telehealth, billed through insurance. Revenue comes from insurance reimbursements across Medicare, Medicare Advantage, Medicaid, and commercial payers (Cigna, Aetna, Anthem, United Healthcare, Multiplan, Tricare).
3. PT Network Revenue Share: Revenue share model where physical therapists earn 3x more per visit compared to typical clinic salaries. Shasta takes a portion of visit revenue, aligning incentives between platform and providers.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

Shasta Health sells an AI Workflow Automation Platform to healthcare clinics that deploys autonomous AI agents to handle patient calls, insurance verifications, and referral processing. The company also directly delivers insurance-covered in-home and virtual physical therapy services to patients through its network of certified therapists, and operates a provider platform that enables independent physical therapists to run practices on a revenue-share basis.

Product overview

Shasta Health operates two distinct product lines: (1) an AI Workflow Automation Platform for healthcare clinics comprising three AI agents - Insurance Verification Agent, Patient Call Agent, and Referral Processing Agent - that automate pre-visit administrative workflows; and (2) an In-Home and Virtual Physical Therapy service that connects patients with certified physical therapists for at-home or telehealth treatment. The company also operates a PT Provider Platform enabling physical therapists to run independent practices on the Shasta network.

Differentiator

Problem solved

Functional benefit

Products and services

• AI Workflow Automation Platform

Quantifiable outcome

• Clinics save 5+ hours weekly on paperwork
• +3 more outcomes

Named customers5 records

Segments3 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

AI capability7 records

Feature4 records

Scale indicators8 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Luna: On-demand in-home physical therapy network that matches patients with licensed PTs. Directly comparable to Shasta's in-home PT offering and marketplace model.
• Sword Health: AI-powered virtual MSK and PT provider with digital therapists and at-home care. Comparable business model combining AI automation with PT service delivery to employers and health plans.
• Hinge Health: Digital MSK and physical therapy platform offering in-person and virtual care to patients and employers. Most directly comparable to Shasta's PT delivery arm and a likely competitive threat across both consumer and clinic channels.
• Infinitus Systems: AI voice agent platform automating healthcare phone calls to payers and providers for benefits verification and administrative workflows. Direct competitor to Shasta's AI Insurance Verification and Patient Call agents.

Broad incumbents

• Omada Health: Public/established virtual chronic care platform covering diabetes, hypertension, and MSK. Comparable in combining virtual care delivery with payer and employer distribution, though broader in scope.
• Notable: Intelligent automation platform for health systems covering scheduling, registration, and intake workflows. Overlaps with Shasta's clinic-facing AI workflow automation, but more focused on health systems than independent practices.

Emerging players

• Anterior: AI platform that automates prior authorization, eligibility, and clinical document processing for healthcare providers. Comparable in automating payer-clinic workflows, overlapping with Shasta's verification and referral agents.
• Hyro: Conversational AI platform for healthcare including call deflection, scheduling, and patient routing. Comparable to Shasta's Patient Call Agent capabilities.
• RecoveryOne: Virtual physical therapy and MSK care platform for payers and employers. Comparable in delivering digital PT at home with insurance-aligned distribution.
• Vori Health: Hybrid in-person and virtual MSK care combining physician, PT, and coaching. Comparable hybrid-care model to Shasta's PT delivery arm.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/getshastahealth
• LinkedInlinkedin.com/company/shasta-health

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Shasta Health