RecoveryOne
RecoveryOne is a virtual physical therapy platform delivering evidence-based MSK care via 225+ clinical pathways, sensorless AI motion tracking, and licensed physical therapists. It sells PMPM subscriptions to health plans, self-insured employers, and benefit managers, anchored by a Cigna partnership covering 2 million+ lives.
- Company typePrivate
- Founded2013
- HeadquartersWalnut Creek, United States
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What RecoveryOne does
RecoveryOne is a digital musculoskeletal (MSK) care platform that delivers virtual physical therapy, care navigation, and AI-assisted motion tracking to individuals with back, joint, and muscle pain. The company was founded in 2013 by a renowned orthopedic surgeon (operating under the legal entity Trainer Rx, Inc.) and is headquartered in Walnut Creek, California, with an additional office in Nashville, Tennessee. Its core platform combines 225+ clinically-validated exercise therapy pathways and 2,000+ therapeutic exercises, adaptive personalization that adjusts programs based on self-reported pain and function data, and the Motion Trainer feature, which uses sensorless computer vision and AI through a partnership with Kemtai to deliver real-time visual and audio feedback without wearable hardware. The platform is FDA-registered, HITRUST r2 certified, and signed to the APTA Digital Transparency Pledge; it is delivered alongside one-on-one health coaching from certified coaches and licensed physical therapists spanning all 50 U.S. states.
RecoveryOne sells primarily through a B2B2C model in which self-insured employers, health plans, and benefits managers offer the platform as an in-network MSK benefit with no copays or deductibles for members, contracted on a per-member-per-month or multi-year subscription basis. The flagship relationship is with Cigna Healthcare, launched in 2020 and described as the single largest virtual MSK contract on the planet, covering more than 2 million lives and expanded into Medicare Advantage in 2022 across Tennessee, North Mississippi, Virginia, and North Georgia; the platform is also accessible through the Express Scripts Digital Health Formulary. Direct-to-consumer access is available via the RecoveryOne website for individuals whose employer offers the benefit. Enterprise customers can additionally adopt the Blueprint module for EMR and SSO integration with private labeling, and use Care Navigation for MSK triage. The company also enables Remote Therapeutic Monitoring (RTM) billing for provider partners using CMS RTM codes. Disclosed outcomes include 9-day average time to noticeable pain relief, 51% lower likelihood of surgery, 37% decrease in opioid use, 62% improvement in everyday function, $53 PMPM and $2,100 per-episode savings, and an 82% episode recovery rate.
On December 10, 2024, RecoveryOne was acquired by TailorCare, a specialty value-based care provider, integrating its digital PT platform, national PT network, and behavior coaching into TailorCare's broader MSK offering for payers and providers. At the time of acquisition, the company was privately held with total disclosed funding of approximately $49 million across rounds from 2016 through 2021, including a $33 million Series C led by Cobalt Ventures and TELUS Global Ventures with participation from 7wire Ventures and Cigna Ventures.
RecoveryOne firmographics
Firmographics- Name
- RecoveryOne
- Legal name
- Trainer Rx, Inc.
- Website
- https://recoveryone.com
- Company type
- Private
- Founded year
- 2013
- Operating status
- Acquired
- Headcount range
- 51–100 employees
- Short description
- RecoveryOne is a virtual physical therapy platform delivering evidence-based MSK care via 225+ clinical pathways, sensorless AI motion tracking, and licensed physical therapists. It sells PMPM subscriptions to health plans, self-insured employers, and benefit managers, anchored by a Cigna partnership covering 2 million+ lives.
- Ownership category
- akta.pro rank
RecoveryOne industry classification
Industry- Product category
- Virtual Musculoskeletal (MSK) Care
- NAICS
- Offices of Physical, Occupational and Speech Therapists, and Audiologists (62134), Home Health Care Services (62161)
- SIC
- Services-Misc Health & Allied Services, Nec (8090), Services-Home Health Care Services (8082)
- akta.pro primary industry
- Digital Rehabilitation & Physical Therapy Therapeutics (HLACANAJ)
- akta.pro secondary industries
- Musculoskeletal (MSK) & Physical Therapy Virtual Care (HLALADAC), Home Health Physical Therapy & Mobile PT (HSADAIAO)
Keywords
Where RecoveryOne is headquartered
LocationHeadquarters
- HQ city
- Walnut Creek
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
RecoveryOne business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure
Revenue model
- B2B2C Health Plan/Employer Subscription: RecoveryOne is offered as an employee benefit through employer health plans and health insurance providers. The service is included in health plan benefits with no copays, deductibles, or added fees for members. Health plans and employers pay on a per-member-per-month (PMPM) or negotiated contract basis.
- Remote Therapeutic Monitoring (RTM) Billing: Platform enables healthcare providers to bill payers using CMS Remote Therapeutic Monitoring codes for digital MSK services related to monitoring patient therapy adherence and response. Opens revenue streams for provider partners.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Multi-year contract | Employer/Health Plan Benefit - No member cost sharing |
Go-to-market motion3 records
Distribution channels5 records
Marketing channels5 records
RecoveryOne product offering
Product offeringCore offering
RecoveryOne sells a virtual musculoskeletal (MSK) care platform delivered as an employee benefit through employer health plans and payers, offering personalized exercise therapy programs led by licensed physical therapists, supported by AI-powered sensorless motion tracking and adaptive personalization. Enterprise clients can license the Blueprint module for EMR integration, private labeling, and care navigation overlays, while individual members access Virtual PT, health coaching, and Motion Trainer on a no-copay basis.
Product overview
RecoveryOne is a digital musculoskeletal (MSK) care platform built on a unified architecture that combines virtual physical therapy (Virtual PT), AI-powered motion tracking (Motion Trainer), care navigation, and enterprise integration tools (Blueprint). The core product is Virtual PT, which delivers personalized exercise therapy programs through licensed physical therapists using 225+ evidence-based clinical pathways. Motion Trainer provides sensorless computer vision AI for real-time exercise feedback. Blueprint enables enterprise clients to integrate RecoveryOne into their existing EMR systems and customize the experience with private labeling and SSO. Care Navigation provides need-based MSK triage. All components share a common technology platform with adaptive personalization that adjusts to each member's pace and progress, supported by health coaching and wearable device integration for remote monitoring.
Differentiator
Problem solved
Functional benefit
Brands
- Virtual PT: RecoveryOne's core virtual physical therapy solution providing evidence-based exercise therapy programs with licensed physical therapists.
- Blueprint
- Care Navigation
- Motion Trainer
Products and services
- Virtual PT Core virtual physical therapy platform offering personalized exercise therapy programs delivered by licensed physical therapists, with adaptive personalization that adjusts exercises and pathway duration based on self-reported pain, function, and member progress. Includes 225+ evidence-based pathways, 2,000+ therapeutic exercises, health coaching, and wearable device integration. Sold to employer health plans and payers (e.g., Cigna) on PMPM/multi-year contracts, with no copay for members.
- Blueprint Enterprise integration and customization module enabling workflow integration with EMR and existing care systems via API, turnkey clinical policy adaptation, dynamic private labeling, navigation services, marketing support, and member experience integration including single sign-on (SSO). Designed for employer and health plan partners embedding RecoveryOne within their clinical workflows.
- Care Navigation Need-based MSK triage and care navigation service providing faster access to physical therapists, expert guidance for members, and organization-specific referral processes to preferred provider networks. Helps direct members to the appropriate level of MSK care rather than defaulting to costly invasive procedures.
Quantifiable outcome
- Members experience pain relief in 9 days
- +9 more outcomes
Companies that use RecoveryOne
Customer profileNamed customers2 records
Segments4 records
Ideal customer profiles4 records
RecoveryOne technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
AI capability6 records
Feature5 records
RecoveryOne partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered flagship and core.
- TailorCareflagshipTailorCare, a leading provider of specialty value-based care solutions, acquired RecoveryOne on December 10, 2024. This strategic acquisition enhances TailorCare's capabilities, creating a comprehensive MSK offering for patients and better serving the needs of payers and providers. The acquisition adds RecoveryOne's digital physical therapy platform, national network of licensed physical therapists, and behavior coaching capabilities to TailorCare's offerings.
- Michigan State University HealthcarecorePartnership between Michigan State University Healthcare and RecoveryOne is crafting a long-term future for hybrid care, integrating virtual care into health system practices.
- KemtaicoreKemtai provides computer vision technology for RecoveryOne's Motion Trainer feature. This sensorless motion tracking technology provides real-time visual and audio feedback for exercise form correction using the device's built-in camera, eliminating the need for wearable sensors.
- Cigna HealthcareflagshipRecoveryOne launched with Cigna Healthcare in 2020 and holds the single largest virtual musculoskeletal contract on the planet. Partnership expanded to include Medicare Advantage customers in Tennessee, North Mississippi, Virginia, and North Georgia markets. Cigna was the first health plan to pilot RecoveryOne as a consumer tool. RecoveryOne is also included on Express Scripts' Digital Health Formulary.
Scale indicators13 records
Recent moves8 records
Expansion highlights6 records
RecoveryOne competitors and assessment
Company assessmentDirect peers
- Hinge Health: Hinge Health is the leading virtual musculoskeletal care platform, offering AI-enabled exercise therapy, wearable motion tracking, and PT-guided programs to employers and health plans. It is RecoveryOne's largest direct competitor in B2B virtual MSK with materially greater funding and scale.
- Sword Health: Sword Health provides AI-powered virtual physical therapy and MSK care for employers and health plans, with a focus on wearable-connected exercise programs and clinical outcomes. It directly competes with RecoveryOne for the same employer and payer customers in virtual MSK.
- Kaia Health: Kaia Health offers a digital MSK and pain-management platform with self-guided exercise therapy and AI-driven coaching, distributed through employers and health plans. It overlaps with RecoveryOne on virtual MSK and care-navigation capabilities.
- Vori Health: Vori Health is a value-based musculoskeletal care provider combining virtual PT, physician-led care, and navigation for employers and payers. It competes head-to-head with RecoveryOne in integrated MSK care delivery and specialty VBC arrangements.
Broad incumbents
- Omada Health: Omada Health is an established digital chronic-care platform that has expanded into virtual MSK alongside diabetes, hypertension, and behavioral health offerings to employers and payers. It competes broadly with RecoveryOne in digital health benefit portfolios, though MSK is one of several categories.
- DarioHealth: DarioHealth is a multi-condition digital therapeutics platform offering MSK, metabolic, and behavioral health programs sold to employers and health plans. It overlaps with RecoveryOne on virtual MSK within a broader chronic-condition portfolio.
Emerging players
- Limber Health: Limber Health provides a digital musculoskeletal platform with home exercise programs and remote therapeutic monitoring for providers and payers. It is a smaller, emerging competitor to RecoveryOne in the virtual MSK space.
- SimpleTherapy: SimpleTherapy delivers app-based virtual physical therapy and MSK exercise programs to health plans, employers, and consumers. It is an emerging, partially overlapping alternative to RecoveryOne's virtual PT offerings.
Others
- Physitrack: Physitrack provides a digital exercise-prescription and patient-engagement platform used by physical therapists and clinics. It is adjacent to RecoveryOne as an enabling tool for PT providers, rather than a direct enterprise competitor.
- WebPT: WebPT is a practice-management and EMR platform for outpatient physical therapy clinics. It is an adjacent ecosystem player rather than a direct virtual MSK competitor, but it overlaps in the PT technology stack RecoveryOne integrates with via Blueprint.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
RecoveryOne social profiles
Digital presenceRecoveryOne compliance and trust
Trust signalCompliance2 records
RecoveryOne financial estimates
Financial estimateRevenue estimate
Valuation estimate
RecoveryOne leadership team
Management profileNumber of profiles
Profiles17 records
RecoveryOne funding detail
Funding detailFunding overview
Funding rounds4 records
Investors5 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
RecoveryOne M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about RecoveryOne
What does RecoveryOne do?
RecoveryOne sells a virtual musculoskeletal (MSK) care platform delivered as an employee benefit through employer health plans and payers, offering personalized exercise therapy programs led by licensed physical therapists, supported by AI-powered sensorless motion tracking and adaptive personalization. Enterprise clients can license the Blueprint module for EMR integration, private labeling, and care navigation overlays, while individual members access Virtual PT, health coaching, and Motion Trainer on a no-copay basis.
Is RecoveryOne a public or private company?
RecoveryOne is a private company. It is classified as corporate owned and is currently acquired.
When was RecoveryOne founded?
RecoveryOne was founded in 2013. It employs 51 to 100 people.
Where is RecoveryOne based?
RecoveryOne is headquartered in Walnut Creek, United States, in the North America region.
How does RecoveryOne make money?
Two revenue lines are on record. B2B2C Health Plan/Employer Subscription is the primary driver. The others are remote Therapeutic Monitoring (RTM) Billing.
Who are RecoveryOne's main competitors?
Direct peers on record are Hinge Health, Sword Health, Kaia Health and Vori Health. Broad incumbents are Omada Health and DarioHealth. Emerging players are Limber Health and SimpleTherapy. Others are Physitrack and WebPT.
Does RecoveryOne have an API?
No public API is recorded for RecoveryOne.
What industry is RecoveryOne in?
RecoveryOne's product category is Virtual Musculoskeletal (MSK) Care. Its primary akta.pro industry code is HLACANAJ, Digital Rehabilitation & Physical Therapy Therapeutics, with a secondary code of HLALADAC, Musculoskeletal (MSK) & Physical Therapy Virtual Care. Its NAICS code is 62134 and its SIC code is 8090.