HealthLinc

What HealthLinc does

HealthLinc is a 501(c)(3) nonprofit Federally Qualified Health Center (FQHC) founded in 1996, operating 14 clinics across 6 counties in northern Indiana and serving more than 56,500 patients annually. It provides a comprehensive suite of primary care services including family medicine, pediatrics, dental, optometry, behavioral health, pharmacy, podiatry, and chiropractic care, integrated with social support services such as community health worker programs and food security interventions delivered in partnership with regional organizations. Patient access is supported by a sliding fee scale, bilingual staffing, and telehealth, positioning HealthLinc as a primary care safety net for uninsured, underinsured, and Medicaid-covered populations in its service area.

The organization's revenue model combines federal HRSA grant funding, Medicare and Medicaid reimbursement under the FQHC Prospective Payment System (PPS), revenue from the 340B drug pricing program across its in-house pharmacies, private insurance billing, and philanthropic contributions. Recent strategic activity — including the 2025 opening of a clinic in Morocco, Newton County; a major Mishawaka clinic remodel; a partnership with Opportunity Enterprises to serve individuals with intellectual and developmental disabilities; and achievement of AAAHC accreditation in 2025 — signals continued network expansion and quality investment. HealthLinc also operates residency programs and academic partnerships with Indiana University and Valparaiso University to build its clinical workforce pipeline.

HealthLinc's technology footprint is conventional healthcare IT: an electronic health record system, a patient portal, and telehealth infrastructure. There is no disclosed proprietary AI/ML capability; technology is positioned as an enabler of access and care coordination rather than a differentiator. Headcount has grown from 196 employees in 2014 to approximately 638 in 2025, reflecting the scaling of the clinic network and the broadening of service lines over the past decade.

Name

HealthLinc

Legal name

HealthLinc, Inc.

Website

https://healthlincchc.org

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

501–1,000 employees

Short description

HealthLinc is a 501(c)(3) nonprofit Federally Qualified Health Center operating 14 clinics across 6 counties in northern Indiana, serving over 56,500 patients annually with integrated medical, dental, behavioral health, pharmacy, and social support services on a sliding fee scale.

Ownership category

akta.pro rank

Product category

Community Health Center Services

NAICS

Offices of Physicians (62111), Ambulatory Health Care Services (621)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Community Health Centers (FQHCs & Look-Alikes) (HLAFAGAB)

Keywords

• Community health center
• Federally qualified health
• Primary care services
• Behavioral health services
• Sliding fee healthcare

Headquarters

HQ city

Valparaiso

HQ country

United States

HQ region

North America

Offices15 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain, Others

Revenue model

1. Patient Services Revenue: Revenue from patient services including medical, dental, optometry, and behavioral health services. Accepts Medicare, Medicaid, Healthy Indiana Plan (HIP), and commercial insurance. Sliding fee scale discounts provided based on household income and size for uninsured patients.
2. Federal HRSA Funding: Health Resources and Services Administration (HRSA) funding as a Federally Qualified Health Center (FQHC) grantee under 42 U.S.C. 254b. Organization has Federal Public Health Service deemed status.
3. Donations and Fundraising: Tax-deductible donations from individuals, corporations, and foundations. Includes one-time donations, recurring donations, planned giving, employer matching, event sponsorships, and in-kind donations. EIN: 35-2147791.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

HealthLinc is a Federally Qualified Health Center (FQHC) operating 14 free-standing clinics across 8 communities in northern Indiana, delivering integrated medical, dental, optometry, behavioral health, pharmacy, and specialty care services. Care is provided on a sliding fee scale based on household income and accepts Medicare, Medicaid, the Healthy Indiana Plan (HIP), and commercial insurance, ensuring access regardless of insurance status.

Product overview

HealthLinc is a Federally Qualified Health Center (FQHC) providing an integrated, multi-service healthcare delivery platform across 14 clinic locations in northern Indiana. The organization operates a unified service model offering Medical, Dental, Optometry, and Behavioral Health as core service lines, supplemented by specialty services including Pediatrics, Women's Health, Prenatal Care, Chiropractic, Podiatry, Pharmacy, and Clinical Pharmacy. Additional support services include Labs & Testing (via Quest Diagnostics partnership), the 340B Drug Pricing Program, Chronic Care Management, Preventative Care, Sick Visits, Substance Abuse services, Community Outreach, Health Insurance Enrollment, and Medical-Legal Partnership. The Patient Portal (MyHealthLinc) serves as the digital front door for patient engagement, enabling appointment management, bill payment, and provider communication. Services are delivered on a sliding fee scale and accept Medicare, Medicaid, HIP, and most commercial insurance.

Differentiator

Problem solved

Functional benefit

Products and services

• Medical Services Primary and preventive medical care for patients of all ages including same-day appointments, after-hours care, chronic disease management, obstetrics and gynecology, well-child checkups, immunizations, and laboratory work.
• Dental Services Comprehensive dental care for adults and children including examinations, X-rays, cleanings, extractions, fillings, crowns, and full/partial dentures at East Chicago, Michigan City, IUSB, La Porte, and Valparaiso clinics.
• Optometry Services Eye care services including comprehensive eye exams, medical eye services, retinal evaluations for diabetes/cataracts/glaucoma, retinal photography, and cost-effective glasses at East Chicago Harbor, Michigan City, Mishawaka, and Valparaiso clinics.
• Behavioral Health Services
• Pediatric Services Pediatric care including sick visits, school and sports physicals, developmental assessments, fluoride varnish, and ADHD assessments and treatment for children.
• Women's Health Services Women's health services including annual exams, cancer screenings, acute care, family planning, prenatal care, STI care, and care team nurses.
• Prenatal Care Prenatal care services including labs and testing, exams, education, birthing plans, nurse midwives, and high-risk pregnancy management at La Porte, Mishawaka, Southeast, and Valparaiso clinics.
• Chiropractic Care Chiropractic services for chronic pain, lower-back pain, neck pain, shoulder pain, sports injuries, whiplash, headaches, migraines, and joint pain at East Chicago, Michigan City, and Mishawaka clinics.
• Podiatry Services Foot care services including diabetic foot care, nerve and wound care, fungal infections, bunions, corns, calluses, plantar fasciitis treatment, and orthopedic fittings at East Chicago, Knox, La Porte, Michigan City, and Valparaiso clinics.
• Chronic Care Management Care management for Medicare patients with two or more chronic conditions including care plan creation, symptom management, health education, medication planning, and care coordination.
• Preventative Care Preventive health services including annual checkups, health screenings, laboratory work, and colon cancer screening to identify health risks and prevent chronic diseases.
• Sick Visits Same-day and telemedicine appointments for acute illnesses including cold/flu, strep, allergies, earaches, coughs, stomach pain, fever, UTIs, headaches, and more.
• Substance Abuse Services Substance use disorder support including medication-assisted treatment, peer recovery support, and connection to recovery-oriented activities and social services.
• Pharmacy Services On-site pharmacy services including prescription transfers, online refills, medication synchronization, compliance packaging, private consultations, OTC medications, and diabetes support.
• 340B Drug Pricing Program Federal program enabling HealthLinc to provide prescription medications at discounted rates including diabetes medications, insulin, asthma inhalers, cholesterol medications, and blood pressure medications.
• Labs and Testing Onsite laboratory and testing services through partnership with Quest Diagnostics available at all clinic locations for regular checkups and diagnostic needs.
• COVID-19 Testing and Vaccination
• Clinical Pharmacy
• Community Outreach
• Health Insurance Enrollment
• Medical-Legal Partnership
• Patient Portal (MyHealthLinc)

Quantifiable outcome

• Over 56,500 patients served annually
• +3 more outcomes

Named customers6 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature4 records

Partnerships

Six partnerships are on record, tiered core and supporting.

• Food Bank of Northwest IndianacoreStrategic or Co-development PartnerPartnership to extend Food as Medicine program in East Chicago, helping patients manage chronic conditions while addressing food insecurity. Support provided by Foundations of East Chicago.
• Opportunity EnterprisescoreStrategic or Co-development PartnerCollaboration to open a health clinic at OE's 7,500-square-foot facility at 3101 Evans Avenue in Valparaiso, representing an innovative step toward serving individuals with disabilities.
• Porter-Starke ServicescoreStrategic or Co-development PartnerPartnered since 2008 to provide primary care at their Valparaiso clinic location; HealthLinc provides integrated primary care services.
• Indiana Legal ServicessupportingStrategic or Co-development PartnerMedical-Legal Partnership providing civil-legal aid to patients through referral pathway from HealthLinc clinic locations.
• Quest DiagnosticssupportingTechnology or IntegrationPartnership for onsite laboratory and testing services at all HealthLinc clinic locations.
• PhreesiasupportingTechnology or IntegrationPatient intake and payment processing platform used for appointment scheduling and payment collection.

Scale indicators7 records

Recent moves10 records

Expansion highlights6 records

Direct peers

• HealthNet: Indianapolis-based FQHC providing medical, dental, behavioral health, and pharmacy services on a sliding fee scale; directly comparable Indiana FQHC serving similar uninsured and Medicaid populations with a multi-site integrated care model.
• Windrose Health Network: Indiana FQHC operating multiple clinic locations across Johnson, Morgan, Shelby, and Marion counties; comparable in mission, FQHC funding model, and integrated primary care plus behavioral health delivery.
• Open Door Health Services: Muncie, Indiana-based FQHC serving East Central Indiana with medical, dental, behavioral, and pharmacy services under a similar HRSA-funded, sliding-fee model to HealthLinc.
• Valley Professionals Community Health Center: Indiana-based FQHC with multiple sites providing primary care, behavioral health, and pharmacy services on a sliding fee scale; closely comparable in rural/mixed Indiana market footprint.
• Neighborcare Health: Seattle-based FQHC operating 30+ medical, dental, and behavioral health clinics with sliding-fee and 340B pharmacy services; directly comparable urban/community FQHC peer with similar integrated model.
• Heartland Health Centers: Chicago-area FQHC providing primary care, dental, and behavioral health to underserved populations with sliding-fee model; comparable Midwest FQHC peer with multi-site operations.
• Oak Orchard Health: New York-based FQHC operating multiple sites across rural and suburban communities with integrated medical, dental, vision, behavioral health, and pharmacy; comparable mid-sized FQHC serving similar populations.

Broad incumbents

• Eskenazi Health: Indianapolis-based safety-net health system with FQHC-like ambulatory services and significant Medicaid population; broader incumbent serving overlapping Indiana communities with a wider inpatient/outpatient portfolio.
• Sun River Health: Large New York-based FQHC network operating dozens of sites with integrated medical, dental, behavioral health, and pharmacy; comparable multi-site FQHC at significantly larger scale.
• AltaMed Health Services: Large California-based FQHC network providing comprehensive primary care, dental, behavioral health, and pharmacy services to underserved populations; analogous scale and integrated service line breadth.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCV3xaiqUGJu1__mbBbQqTgg
• Facebookfacebook.com/HealthLinc
• LinkedInlinkedin.com/company/healthlinc-community-health-center
• Xx.com/HealthLinc

Compliance9 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds3 records

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about HealthLinc