Wise AI
Wise AI provides an AI staff automation platform for Korean dental clinics and hospitals, using LLM-powered voice and chat agents to handle patient calls, consultations, appointments, and follow-ups across 10 medical disciplines.
- Company typePrivate
- Founded2020
- HeadquartersSeongnam, South Korea
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What Wise AI does
Wise AI (WISEAI Co., Ltd.) is a South Korea-based vertical AI company that develops and sells an AI staff automation platform for healthcare providers, with primary customers being dental clinics and secondary customers being hospitals across 10 medical disciplines. The company is headquartered at Pangyo Innovalley in Seongnam-si, Gyeonggi-do, and operates with 51-100 employees.
The company's core offering is the WISE Agent platform, which automates the full patient interaction lifecycle including inbound call handling, marketing outreach, consultation, appointment scheduling, and follow-up communications. The platform is built on four proprietary technology components: the Wise Inference Engine (an LLM-powered natural language understanding engine that processes voice and text in real time and anticipates conversation flow), WISE SIP (voice/SIP communication infrastructure for AI-powered phone interactions), WISE RPA (robotic process automation for repetitive administrative workflows), and Agentic AI (autonomous multi-step workflow execution). The company reports 620 clients, 400+ hospital and clinic partners, 199,299 AI-processed reservations, and 3.79 million cumulative AI interactions as scale metrics.
Wise AI operates on a quote-based annual subscription revenue model with direct enterprise sales targeting healthcare providers, predominantly within South Korea. The company has raised over KRW 20 billion across a 2023 Series A (Korea Technology Finance Corporation) and a March 2024 Series B (approximately $7.5M USD led by GB Ventures, Q Capital Partners, and SJ Investment Partners). The company holds Technology Evaluation Grade TI-1 certification. CEO is Hyeong Seok Song. The firm is privately held with no public listing.
Wise AI firmographics
Firmographics- Name
- Wise AI
- Legal name
- WISEAI Co., Ltd.
- Website
- https://wiseai.co.kr
- Company type
- Private
- Founded year
- 2020
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Wise AI provides an AI staff automation platform for Korean dental clinics and hospitals, using LLM-powered voice and chat agents to handle patient calls, consultations, appointments, and follow-ups across 10 medical disciplines.
- Ownership category
- akta.pro rank
Wise AI industry classification
Industry- Product category
- Healthcare Practice Automation Software
- NAICS
- Telephone Call Centers (56142), Custom Computer Programming Services (541511)
- SIC
- Services-Prepackaged Software (7372), Services-Health Services (8000)
- akta.pro primary industry
- Contact Center Speech AI (agent assist, IVR automation) (HDAAAFAL)
- akta.pro secondary industries
- Patient Intake, Digital Registration & eForms (HLACAEAF), AI Triage & Clinical Decision Support (CDS) Platforms (HLALAJAD), AI & Automation in Customer Service (Chatbots, Agent Assist) (EDABACAO)
Keywords
Where Wise AI is headquartered
LocationHeadquarters
- HQ city
- Seongnam
- HQ country
- South Korea
- HQ region
- Asia
Offices1 record
Markets served
Wise AI business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations
Revenue model
- AI Platform Subscription: Wise AI generates revenue through subscription-based licensing of their AI platform for healthcare providers. The platform provides AI staff services for dental clinics and hospitals, automating patient calls, marketing, consultations, appointments, and follow-ups. Pricing appears to be quote-based, suggesting enterprise-level custom agreements rather than standardized tiered pricing.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise Custom Pricing |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels6 records
Wise AI product offering
Product offeringCore offering
Wise AI provides the WISE Agent platform, an AI-powered virtual staff solution for dental clinics and hospitals that automates patient interactions across the entire patient journey—from initial calls and marketing, through consultations and appointment scheduling, to follow-ups and reservation management. The platform leverages LLM-powered natural language understanding to deliver 24/7 AI-driven patient engagement, serving 620 healthcare clients through 400+ hospital and clinic partnerships across 10 medical disciplines.
Product overview
Wise AI offers an AI Staff platform for dental clinics and hospitals, comprising a unified product called WISE Agent — built on a core Wise Inference Engine (LLM-powered NLP for real-time voice and text processing), supplemented by WISE SIP (speech interaction), WISE RPA (process automation), and Agentic AI (autonomous decision-making) components. The platform automates patient call handling, marketing, consultations, appointments, and follow-ups to grow hospital revenue.
Differentiator
Problem solved
Functional benefit
Brands
- WISE Agent: AI agent technology for healthcare operations including voice and text processing, real-time conversation handling, and automated customer interactions.
- WISE Inference Engine
- WISE SIP
- WISE RPA
Products and services
- WISE Agent WISE Agent is an AI-powered virtual staff platform for dental clinics and hospitals that automates patient calls, marketing, consultations, appointments, and follow-ups. It leverages the proprietary Wise Inference Engine (LLM-powered NLP) along with WISE SIP (voice processing), WISE RPA (process automation), and Agentic AI (autonomous workflow execution) to deliver 24/7 AI-driven patient engagement, driving revenue growth and operational efficiency for healthcare providers.
Quantifiable outcome
- 620 healthcare providers using WiseAI solutions
- +2 more outcomes
Companies that use Wise AI
Customer profileNamed customers2 records
Segments2 records
Ideal customer profiles2 records
Wise AI technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability8 records
Feature5 records
Wise AI partnerships and signals
Strategic signalScale indicators5 records
Recent moves5 records
Expansion highlights5 records
Wise AI competitors and assessment
Company assessmentDirect peers
- Loyal (Loyal Health): Healthcare-specific patient engagement platform offering AI-driven scheduling, intake, and follow-up automation for health systems. Highly comparable in use case and enterprise healthcare GTM.
- Hyro AI: US-based conversational AI platform purpose-built for healthcare providers, automating patient calls, scheduling, and FAQs. Directly comparable to Wise AI's WISE Agent product in functionality and target buyer.
- Posh Technologies: Conversational AI for financial services and healthcare with voice and chat assistants handling customer/patient interactions. Comparable in product architecture and vertical specialization.
- Kore.ai: Enterprise conversational AI platform with healthcare vertical solutions covering patient engagement, agent assist, and automation. Comparable across both the platform layer and healthcare deployments.
- Replicant: Voice AI platform automating customer service phone calls for enterprises. Comparable in WISE SIP-like voice automation and conversational AI call handling capabilities.
- Notable Health: AI platform automating patient outreach, scheduling, and intake for healthcare providers. Comparable in patient-facing automation workflows and healthcare-provider buyer.
Regional players
- Lunit: Korean medical AI company applying AI to diagnostics and healthcare workflows. Comparable as a domestic Korean healthcare AI peer, though focused on imaging rather than patient engagement.
- VUNO: Korean healthcare AI company developing AI-powered medical decision support and workflow tools. Comparable as a regional healthcare AI peer based in South Korea targeting providers.
Emerging players
- Sierra AI: Enterprise conversational AI agent platform for customer service automation. Comparable technology stack (LLM-powered agents) but a broader horizontal go-to-market rather than healthcare-specific.
- Abridge: Healthcare AI platform automating clinical conversations and patient interactions using LLMs. Comparable in healthcare-specific AI conversation automation and use of real-world interaction data.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Wise AI social profiles
Digital presenceWise AI financial estimates
Financial estimateRevenue estimate
Valuation estimate
Wise AI leadership team
Management profileNumber of profiles
Profiles1 record
Wise AI funding detail
Funding detailFunding overview
Funding rounds2 records
Investors4 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Wise AI M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Wise AI
What does Wise AI do?
Wise AI provides the WISE Agent platform, an AI-powered virtual staff solution for dental clinics and hospitals that automates patient interactions across the entire patient journey—from initial calls and marketing, through consultations and appointment scheduling, to follow-ups and reservation management. The platform leverages LLM-powered natural language understanding to deliver 24/7 AI-driven patient engagement, serving 620 healthcare clients through 400+ hospital and clinic partnerships across 10 medical disciplines.
Is Wise AI a public or private company?
Wise AI is a private company. It is classified as venture growth investor backed and is currently operating.
When was Wise AI founded?
Wise AI was founded in 2020. It employs 51 to 100 people.
Where is Wise AI based?
Wise AI is headquartered in Seongnam, South Korea, in the Asia region.
How does Wise AI make money?
One revenue line is on record: AI Platform Subscription.
Who are Wise AI's main competitors?
Direct peers on record are Loyal (Loyal Health), Hyro AI, Posh Technologies, Kore.ai, Replicant and Notable Health. Regional players are Lunit and VUNO. Emerging players are Sierra AI and Abridge.
Does Wise AI have an API?
No public API is recorded for Wise AI.
What industry is Wise AI in?
Wise AI's product category is Healthcare Practice Automation Software. Its primary akta.pro industry code is HDAAAFAL, Contact Center Speech AI (agent assist, IVR automation), with a secondary code of HLACAEAF, Patient Intake, Digital Registration & eForms. Its NAICS code is 56142 and its SIC code is 7372.