ANC Delivery Professionals

What ANC Delivery Professionals does

ANC Delivery Professionals, legally Fleets Flyers Pty. Limited trading as ANC Australian National Couriers, is a privately held Australian last-mile delivery company founded in 1921 and headquartered in Bella Vista, Sydney. The company specialises in the final-mile delivery of big-and-bulky goods for major Australian retail and enterprise customers, with a national footprint of eight offices across every state and territory, more than 1,000 delivery professionals, and a scalable fleet of 1,000+ vehicles that completed over 5 million deliveries in the most recent disclosed year. Anchor clients include Bunnings (571,831 deliveries/year across 187 stores), IKEA, JB Hi-Fi, The Good Guys, Harvey Norman, Temple & Webster, Williams Sonoma, Barbeques Galore, Bunzl, Telstra, Samsung, Sony, and Blackwoods, with emerging volumes in healthcare, hospitality, and DTC e-commerce.

The operating model layers value-added services on top of core delivery: assembly and installation (since 2016), packaging removal and recycling, reverse logistics (including a social-impact partnership with Re-Love), and cross-docking. The technology stack includes the proprietary DX Connect mobile application for delivery professionals (route optimization, barcode scanning, proof-of-delivery, geo-tagged photos), a customer self-service portal for scheduling and tracking, real-time track-and-trace, AI-driven route planning, and a Delivery Star Rating feedback system that converts to NPS. ANC's 2024 launch of Project Spark, supported by a $12.8m ARENA grant, targets a 30% electric fleet by 2028; the company already operates 130+ EVs, with 11% of client deliveries currently zero-emission.

ANC generates revenue through three streams: quote-based managed last-mile delivery services (the core), configurable fleet solutions (managed, dedicated, branded, or shared network), and an emerging retail media line that monetizes branded end-to-end delivery experiences in partnership with Lumos. Pricing is non-public and renegotiated every six months based on transaction volumes, with a fuel levy surcharge applied to transportation services. The company is privately held with no disclosed PE/VC backing, appears to retain family ownership continuity from the Taylor Group's 1961 acquisition, and reports under no public ticker.

Name

ANC Delivery Professionals

Legal name

Fleets Flyers Pty. Limited t/a ANC Australian National Couriers ABN 41 008 417 016

Website

https://ancdelivers.com.au

Company type

Private

Founded year

1921

Operating status

Operating

Headcount range

101–250 employees

Short description

ANC Delivery Professionals is a privately held Australian last-mile delivery provider, founded in 1921, specialising in big-and-bulky goods for major retailers such as Bunnings, IKEA, JB Hi-Fi, and Telstra. Operating 1,000+ vehicles nationally, it completes 5M+ deliveries per year with assembly, installation, and reverse logistics.

Ownership category

akta.pro rank

Product category

Last-Mile Delivery Services

NAICS

Couriers and Express Delivery Services (4921)

SIC

Trucking & Courier Services (No Air) (4210)

akta.pro primary industry

Major Appliances Delivery, Install & Haul-Away (TLAAAKAB)

akta.pro secondary industries

Building Materials & Oversized E-commerce (Residential) Delivery (TLAAAKAH), Consumer Electronics & Large-Screen TV White-Glove Delivery (TLAAAKAC), Oversize/Heavy Express & White-Glove Time-Definite (TLAAABAJ)

Keywords

• Last mile delivery
• Home delivery services
• Product assembly installation
• Reverse logistics solutions
• Electric delivery fleet

Headquarters

HQ city

Sydney

HQ country

Australia

HQ region

Oceania

Offices8 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Last-Mile Delivery Services: ANC generates revenue by providing last-mile delivery services to major Australian retail brands. Services include home delivery, product assembly and installation, packaging removal and recycling, and reverse logistics. Pricing is quote-based and negotiated with each client, with fees typically including transportation costs plus additional charges for enhanced services.
2. Fleet Management Solutions: ANC offers various fleet configurations including managed fleet, dedicated fleet, branded fleet, and mixed client delivery solutions. Revenue generated through fleet hire services where ANC supplies and manages vehicles while clients manage planning and routing.
3. Retail Media Solutions: ANC provides branding opportunities across the end-to-end delivery experience including pre-delivery email communications, the self-service portal, vehicles, uniforms, and feedback surveys. Creates additional revenue through vehicle advertising partnerships with delivery professionals.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

ANC Delivery Professionals is a B2B last-mile delivery provider serving Australia's largest retail and healthcare brands with home delivery, product assembly and installation, packaging removal and recycling, reverse logistics, and cross-docking services. The offering is supported by a proprietary technology platform including the DX Connect mobile app, a customer self-service portal, real-time track and trace, and AI-driven route planning, executed through a scalable fleet of 1,000+ vehicles (including 130+ electric vehicles) across metropolitan and regional Australia.

Product overview

ANC Delivery Professionals offers a comprehensive last mile delivery platform built around its core delivery service enhanced by multiple integrated modules. The core offering consists of last mile delivery connecting retail brands with customers across Australia via a network of 1000+ vehicles. This is complemented by value-added services including Install & Assembly (since 2016), Packaging Removal & Recycling, and Reverse Logistics through Re-Love partnership. The technology stack includes the proprietary DX Connect Mobile App for delivery professionals, a Self-Service Portal for customers, and Track & Trace technology. Additional modules include Retail Media Solutions for branded experiences, Delivery Star Rating for customer feedback, and Network Solutions (Multi-Client Shared Fleet, Single Client Managed Fleet, and Single Client Managed Solution) for flexible fulfillment. Project Spark represents the EV fleet initiative transitioning 30% of the fleet to electric by 2028. AI Route Planning capability optimizes routing through payload, traffic, and fuel efficiency analysis.

Differentiator

Problem solved

Functional benefit

Brands

• Project Spark: ANC's fleet electrification initiative launched in June 2024 to roll out Australia's largest last mile EV fleet, supported by ARENA funding.

Products and services

• ANC Last-Mile Delivery
• Install & Assembly Services
• Packaging Removal & Recycling
• Reverse Logistics & Re-Love Partnership
• Cross-Docking
• Single Client Managed Solution (End-to-End)
• Single Client Managed Fleet
• Multi-Client Shared Fleet
• Project Spark Electric Delivery Fleet
• Retail Media & Branded Delivery Experience

Quantifiable outcome

• Potential savings of $150 per vehicle daily for electric trucks
• +7 more outcomes

Named customers15 records

Segments7 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

Seven partnerships are on record, tiered core, strategic and supporting.

• LDVcoreTechnology or IntegrationLDV supplies vehicles for ANC's EV fleet including LDV eDeliver 9 Cab Chassis vehicles and LDV electric vans. ANC has negotiated exclusive lease options and new vehicle discounts for Delivery Professionals through this partnership.
• JAC MotorscoreTechnology or IntegrationJAC N90 trucks form part of ANC's custom-designed EV fleet for last-mile delivery operations. Partnership with JAC secures high-performance BEVs for Project Spark.
• Re-LovecoreStrategic or Co-development PartnerANC partners with Re-Love to re-circulate good quality pre-loved furniture and household items collected during reverse logistics to families in crisis at no cost. Re-Love provides furniture to help people restart their lives, supporting ANC's sustainability and social impact initiatives.
• LumosstrategicTechnology or IntegrationPartnership with Lumos gives ANC clients access to marketing dashboards tracking audience reach to device ID-level on every route. Clients can accurately measure impressions and ROI when choosing to brand ANC delivery vehicles.
• New EnergystrategicStrategic or Co-development PartnerPartnership with New Energy for 100% electric delivery route from Sydney to Canberra, collaborating with Who Gives a Crap for zero-emissions delivery demonstration.
• Electric Vehicle CouncilstrategicStrategic or Co-development PartnerElectric Vehicle Council serves as ANC's industry advisor for EV adoption, providing guidance on regulatory requirements and supporting ANC's advocacy for electric truck regulations reform.
• CarBonsupportingTechnology or IntegrationCarBon provides electric vehicle leasing services to support ANC's delivery professionals in transitioning to EV ownership.

Scale indicators24 records

Recent moves8 records

Expansion highlights7 records

Direct peers

• Kings Transport: Australian specialist in big-and-bulky home delivery, white-glove fulfilment and two-man delivery for retailers. Direct competitor to ANC across furniture, appliances and big-box retail accounts in Australia.
• Allied Express: Australian national courier, parcel and freight transport provider serving enterprise and B2B customers. Comparable to ANC in national-scale ground transport for parcels and bulky goods.
• Northline: Australian national transport and distribution company providing road freight, warehousing, and last-mile services. Operates in the same national heavy/oversize transport category as ANC.
• CouriersPlease: Australian B2B and B2C parcel delivery network covering metropolitan and regional areas. Comparable to ANC as a domestic last-mile parcel operator serving enterprise shippers.
• SEKO Logistics: Global white-glove and home delivery specialist serving e-commerce and retail big-and-bulky goods. Closest international analogue to ANC's white-glove, install-and-assembly delivery proposition.

Broad incumbents

• StarTrack: Wholly-owned subsidiary of Australia Post providing domestic parcel, freight and logistics services. Overlaps with ANC's last-mile heavy/bulky capability but operates as part of Australia's national postal infrastructure across a much broader service portfolio.
• Toll Group: Asia-Pacific logistics major (Japan Post-owned) providing domestic and international freight, parcels and contract logistics. Competes with ANC in Australian last-mile and bulky goods, but from a global diversified portfolio rather than a specialised last-mile niche.
• FedEx Australia: Global integrator with domestic parcel and freight operations in Australia, including acquired TNT networks. Competes for enterprise last-mile business but from a global air-and-ground integrator position rather than a local bulky-goods specialist role.
• DHL Express Australia: Global integrator with domestic and international courier, parcel and supply chain services in Australia. Overlaps with ANC in domestic last-mile for large retailers but from a global, broader-portfolio position.

Regional players

• Aramex Australia (formerly Fastway Couriers): Australian parcel delivery franchise network operating under the global Aramex brand, focused on B2B and B2C parcels rather than specialty big-and-bulky. Comparable on domestic last-mile footprint but not on heavy/white-glove category.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/anc-australian-national-couriers

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ANC Delivery Professionals