Bamboo Health

What Bamboo Health does

Bamboo Health is a private healthcare technology company operating a Real-Time Care Intelligence platform that unifies physical and behavioral health data across a nationwide care collaboration network. The company processes over 1 billion patient encounters and 3+ billion care moments annually across 2,500 hospitals, 30 health plans, 45,000+ pharmacies, and all 50 state governments. Its core platform combines two flagship solutions — Bamboo Intelligence Hub (unified longitudinal patient records) and Bamboo Bridge (AI-powered behavioral health care navigation) — supported by modular offerings spanning care coordination (Pings ADT notifications, Stories, Spotlights, Rising Risk, Care Gaps, Automated Transitions, TEAM Bundles), behavioral health (OpenBeds, Crisis Management System, Justice Involved, Treatment Connection), and PDMP (PMP AWARxE, PMP Gateway, NarxCare).

The company generates revenue primarily through subscription-based enterprise software licenses sold via direct enterprise sales and inside sales teams to hospitals, health plans, ACOs, post-acute facilities, pharmacies, community/behavioral health providers, and state governments. Pricing is quote-based and not publicly disclosed, with the company operating an enterprise sales motion featuring personalized demos and contract negotiations. Distribution is augmented by PMP Gateway's pre-built integrations into 500+ EHRs, pharmacy management systems, and HIEs, embedding Bamboo Health's capabilities directly into clinical workflows. Bamboo Health was formed in 2021 when Appriss Health acquired PatientPing and rebranded; the company is headquartered in Louisville, KY with additional offices in Boston and Warsaw, Poland, and operates under HIPAA, GDPR, and CCPA compliance frameworks.

Customer evidence spans marquee logos including Mayo Clinic, Kaiser Permanente, United Healthcare, Houston Methodist, and UChicago Medicine, alongside 40+ state PDMP contracts. Documented outcomes include 20% reductions in avoidable utilization, quality score improvements from 34th to 90th percentile for Medicaid plans, 250% increases in post-discharge visit completions, and $680K+ in savings for individual health systems. Bamboo Health's strategic positioning emphasizes whole-person care, regulatory alignment with CMS mandates (TEAM, e-notifications, PDMP), and AI-augmented care navigation delivered through a human-in-the-loop model.

Name

Bamboo Health

Legal name

Bamboo Health

Website

https://bamboohealth.com

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

251–500 employees

Short description

Bamboo Health operates a Real-Time Care Intelligence platform that unifies physical and behavioral health data across 2,500 hospitals, 30 health plans, 45,000 pharmacies, and 50 state governments. It sells subscription enterprise software for care coordination, behavioral health navigation, and PDMP compliance to healthcare providers, payers, and states.

Ownership category

akta.pro rank

Product category

Healthcare Care Coordination Software

NAICS

Software Publishers (5132)

SIC

Services-Health Services (8000)

akta.pro primary industry

Clinical & Translational Informatics (Clinical Data Integration/Real-World Data for R&D) (HLAGAJAF)

akta.pro secondary industry

Real-World Data (RWD) / Real-World Evidence (RWE) & Observational Research Platforms (HLACAOAM)

Keywords

• Care coordination software
• Prescription drug monitoring
• Behavioral health navigation
• Real-time patient notifications
• Healthcare interoperability platform

Headquarters

HQ city

Louisville

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Healthcare Software Subscriptions: Bamboo Health generates revenue primarily through subscription-based software licenses to healthcare providers, health plans, and state governments. Pricing appears to be negotiated based on organization size and module selection, with no public pricing listed.

Go-to-market motion3 records

Distribution channels4 records

Marketing channels7 records

Core offering

Bamboo Health sells a Real-Time Care Intelligence software platform that connects physical and behavioral health data across hospitals, health plans, pharmacies, and state governments through ADT (Admission, Discharge, Transfer) networks, PDMP data, and care coordination tools. The platform delivers flagship solutions Bamboo Intelligence Hub (unified longitudinal records) and Bamboo Bridge (AI-powered behavioral health care navigation), along with modules for real-time notifications, behavioral health capacity, prescription drug monitoring, surgical episode optimization, automated transitions, and justice-involved care coordination.

Product overview

Bamboo Health is a health technology company operating a platform-plus-modules architecture branded as Real-Time Care Intelligence™, unifying physical and behavioral health data across a nationwide care collaboration network. The core platform consists of two flagship integrated solutions: Bamboo Intelligence Hub™ (unified longitudinal patient records combining physical and behavioral health data in real time) and Bamboo Bridge® (AI-powered behavioral health care navigation connecting high-need patients to appropriate care levels). These are supplemented by dedicated modules across four domains: (1) Care Coordination — Pings™ (real-time ADT notifications), Stories™ (patient timeline), Spotlights™ (performance dashboard), Discharge Summaries, Gaps in Coding, Rising Risk, Care Gaps, Automated Transitions, Route (e-notification compliance), and Bamboo TEAM Bundles; (2) Behavioral Health — OpenBeds® (bed capacity registry), Crisis Management System (988/crisis response), Justice Involved™, and Treatment Connection™; (3) PDMP — PMP AWARxE® (state PDMP platform), PMP Gateway® (EHR/pharmacy/HIE integration), and NarxCare® (PDMP analytics/risk scoring); and (4) Rural Health Transformation — the Rural Health Transformation Program combining Bamboo Intelligence Hub and Bamboo Bridge for states accessing federal funding. The platform processes over 1 billion patient encounters annually across 2,500 hospitals, 50 state governments, and major health plans.

Differentiator

Problem solved

Functional benefit

Brands

• Bamboo Bridge®: AI-enabled behavioral health care navigation platform that connects high-need, high-cost patients to appropriate care levels while reducing avoidable ED and inpatient utilization.
• Bamboo Intelligence Hub™
• OpenBeds®
• Justice Involved™
• Rising Risk
• Gaps in Coding
• Pings™
• PMP AWARxE®
• PMP Gateway®
• NarxCare®
• Bamboo TEAM Bundles
• Automated Transitions

Products and services

• Bamboo Bridge® AI-powered behavioral health care navigation platform that proactively identifies and engages high-need, high-cost patients, connecting them to behavioral healthcare through care navigators, predictive modeling, and a curated provider network to reduce avoidable ED and inpatient utilization. Targeted at providers, health plans, and behavioral health partners.
• Bamboo Intelligence Hub™ Unified hub providing integrated physical and behavioral health patient records in real-time, surfacing ADT events, behavioral health referrals, crisis availability, and prescription data at the point of care to enable whole-person decision-making for providers and health plans.
• OpenBeds® Real-time behavioral health capacity management and referral network solution providing facility bed availability, two-way digital communication, and analytics to speed access to care and optimize care coordination for mental health, substance use, and crisis providers and state agencies.
• Crisis Management System Platform connecting crisis call centers, mobile response teams, and treatment providers to expedite access to behavioral health care, dispatch crisis units, and reduce wait times for appropriate treatment across 988 and crisis response programs.
• Justice Involved™ Solution sending real-time alerts when individuals encounter law enforcement or are incarcerated, connecting health plans, states, and providers to justice systems to coordinate care and treatment referrals, with documented reductions in recidivism.
• Pings™ Real-time patient care event notification system delivering ADT alerts to care teams and health plans when patients experience care transitions across hospitals, emergency rooms, and post-acute facilities.
• Treatment Connection™ Public-facing portal enabling individuals to search for mental health and substance use disorder treatment providers, complete evidence-based addiction needs assessments, and submit anonymous or non-anonymous referral inquiries to state-vetted providers.
• Rising Risk High-risk patient identification platform using real-time ADT data and social determinants of health to proactively identify emerging high-risk patients for timely care team prioritization and intervention.
• Bamboo TEAM Bundles Solution designed for CMS's Transforming Episode Accountability Model (TEAM), providing real-time decision support and AI-powered analytics across surgical episodes — from pre-surgery risk adjustment through 30-day post-discharge monitoring — to reduce readmissions and optimize post-acute placement.
• Automated Transitions AI agent with human-in-the-loop solution that automatically detects discharges, conducts outreach, facilitates PCP scheduling, and completes CMS TCM documentation without staff triggers, operating at scale across the care collaboration network.
• PMP AWARxE® State prescription drug monitoring program technology providing a complete picture of controlled substance use, trusted by 40+ states and territories, with 99.9% patient matching accuracy and real-time data access for state PDMP agencies.
• PMP Gateway® Clinical workflow integration solution embedding multi-state PDMP data into existing EHRs, pharmacy management systems, and HIEs through pre-built connectivity to 500+ clinical systems, enabling one-click access to controlled substance data for prescribers and dispensers.
• NarxCare® PDMP analytics application providing interactive visualizations, risk scores, and decision support for controlled substance review, integrated at the point of care to aid prescribers and dispensers in making informed decisions about controlled substance prescribing.

Quantifiable outcome

• 20% reduction in avoidable utilization for leading provider groups
• +16 more outcomes

Named customers13 records

Segments7 records

Ideal customer profiles6 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability11 records

Feature11 records

Partnerships

Six partnerships are on record, tiered flagship and core.

• Privia Medical Group-GeorgiaflagshipStrategic or Co-development Partner · 3 December 2025Pilot partner for Bamboo Bridge behavioral health care navigation platform. Achieved 20% reduction in avoidable encounters, 64% patient intake completion, and 5x increase in patients keeping first appointments.
• CareSourcecoreStrategic or Co-development Partner · 3 December 2025Pilot partner for Bamboo Bridge platform demonstrating payer-focused care navigation outcomes.
• Tufts MedicinecoreStrategic or Co-development Partner · 3 December 2025Pilot partner for Bamboo Bridge platform as integrated health system partner.
• State of DelawareflagshipStrategic or Co-development Partner · 10 September 2025Official rollout of DTRN360, a statewide behavioral health care coordination platform. Supports 14,000+ client care journeys with nearly 600 registered staff users, integrating hospital admission alerts, crisis response, and prescription monitoring.
• State of OhioflagshipStrategic or Co-development Partner · 19 March 2025Partnership to reduce fatal drug overdoses using Bamboo Health's PDMP and care coordination technology.
• RadialcoreTechnology or Integration · 22 January 2025Partnership to strengthen care collaboration and improve value-based care outcomes through combined Bamboo Health care intelligence and Radial's predictive analytics capabilities. Specifically deployed in Bamboo TEAM Bundles solution.

Scale indicators19 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• PointClickCare (Collective Medical): Acquired Collective Medical, the closest direct competitor in real-time care collaboration and ADT-based notifications for hospitals and health plans. Highly comparable on product (care notifications, behavioral health coordination) and customer base (hospitals, health plans, ACOs).
• WellSky (CarePort): Owns CarePort Health, which provides care transitions and post-acute care coordination software to hospitals, health plans, and post-acute providers. Directly comparable on care coordination across acute and post-acute settings, and on discharging workflows Bamboo targets with Pings and Automated Transitions.

Emerging players

• Innovaccer: Healthcare data and analytics platform unifying patient records across EHRs, HIEs, and claims, with a growing provider/payer SaaS book. Comparable as an emerging data-platform competitor pushing into care management, VBC analytics, and AI-driven workflows overlapping with Bamboo Intelligence Hub and Bamboo Bridge.
• Arcadia: Healthcare data platform focused on VBC enablement for health systems, payers, and ACOs, with population health and risk-adjustment tools. Comparable on payer/provider analytics, care gap closure (overlapping with Care Gaps and Gaps in Coding), and risk stratification (overlapping with Rising Risk).
• Cohere Health: AI-powered prior authorization and care management platform for health plans, increasingly competing in payer-provider collaboration workflows. Comparable on AI-led utilization management and care navigation, intersecting with Bamboo Bridge and Automated Transitions.
• Quartet Health: Behavioral health care navigation and integration platform connecting medical and behavioral health providers, sold to health plans. Directly comparable to Bamboo Bridge on payer-led behavioral health navigation, value-based outcomes, and integration with primary care.

Broad incumbents

• Health Catalyst: Public healthcare data and analytics company serving health systems with data warehousing, population health, and AI-enabled analytics. Overlaps with Bamboo on care intelligence, quality measure performance, and AI-driven risk stratification, but operates at a broader data/analytics layer rather than real-time ADT.
• Epic Systems (Care Everywhere): Dominant EHR vendor whose Care Everywhere interoperability network bundles real-time patient notifications and longitudinal record sharing natively. The principal competitive threat to Bamboo's Pings and Stories products, since hospitals may prefer bundled EHR-native functionality over third-party overlays.
• Phreesia: Public patient intake, engagement, and care management platform serving providers, payers, and pharma. Comparable on care coordination workflows (intake, care gaps, post-visit outreach) and on health plan/provider dual GTM motion, though focused more on the front door than real-time ADT notifications.

Others

• FindHelp (Aunt Bertha): Social determinants of health and community resource referral network, partnered into Bamboo's DTRN360 Delaware platform. Thematically related as a referral/coordination ecosystem peer and ecosystem partner rather than a direct competitor.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/bamboohlth
• Facebookfacebook.com/BambooHlth
• LinkedInlinkedin.com/company/16176904

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A2 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Bamboo Health