What MyCLNQ Health does

MyCLNQ Health is a Singapore-based digital health company that operates an AI-enabled mobile platform aggregating multiple healthcare services for individual consumers and corporate clients across at least seven Asian markets. Founded in 2017, the company runs the MyCLNQ mobile app (available on iOS, Google Play, and Huawei AppGallery) as the central hub, with service modules spanning telemedicine and house-call doctor consultations, non-emergency medical transport (Care Wagon), caregiver and medical escort matching, a medical products e-commerce marketplace, and tiered health screening packages for corporate wellness. The platform uses a smart matching algorithm to route users to verified providers, displays clinic waiting times, and supports parallel appointment slotting for clinic admins. The company has wholly-owned operating subsidiaries in Singapore, India (Bengaluru), the UAE (Dubai), Malaysia, Vietnam, Bahrain, Indonesia, and Cambodia.

The business model blends direct-to-consumer transaction fees (transport, caregiver, e-commerce) with corporate subscription-style wellness contracts and one-time health screening packages priced in tiers (Basic, Executive, Gold). A sub-brand, MediXplore, handles medical tourism, partnering with hospital and specialist networks such as Farrer Park Hospital and Pan Asia Specialist. Revenue diversification extends into a partner benefits ecosystem bundling MyCLNQ with hotels, gyms, HRIS platforms, and eSIM providers. Government engagement during COVID-19, including a Ministry of Health Singapore mandate for Home Recovery Programme telemedicine and a Health Promotion Board contract for ART swabbing at Quick Test Centres, culminated in the President's Certificate of Commendation (COVID-19). The company has disclosed $600,000 in cumulative funding across two early rounds (2019, 2020), employs 11-50 staff, and is led by co-founders Anwar Rafique (CEO) and Gangesh Kumar Jha (COO) with strategic advisors drawn from Singapore and regional healthcare and capital markets.

Name

MyCLNQ Health

Legal name

MyCLNQ Health Pte Ltd

Website

https://myclnq.co

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

11–50 employees

Short description

MyCLNQ Health is a Singapore-based AI-enabled digital health platform offering telemedicine, medical transport, caregiver matching, health screening, and medical e-commerce services to individual consumers and corporate clients across 7 Asian countries.

Ownership category

akta.pro rank

Product category

Digital Health & Telemedicine Platform

NAICS

Ambulatory Health Care Services (621), Offices of Physicians (6211)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)

akta.pro primary industry

Primary Care & General Medicine Virtual Care (HLALAAAA)

akta.pro secondary industries

Primary Care & General Medicine Virtual Care (Employer-Sponsored) (HLALADAA), Remote Diagnostics & Point-of-Care (Connected Testing, Home Lab Devices) (HLACAPAK)

Keywords

• Telemedicine services
• Telehealth platform
• Medical transport services
• Caregiver matching services
• Corporate wellness programs

Headquarters

HQ city

Singapore

HQ country

Singapore

HQ region

Asia

Offices8 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Telemedicine Consultations: Revenue from online video consultations, teleconsultations, and doctor's house calls. Users pay for medical consultations conducted via the MyCLNQ platform.
2. Health Screening Packages: Corporate and individual health screening packages including Basic, Executive, and Gold tiers with various tests and examinations.
3. Medical Transport Services: Commission or fees from booking non-emergency medical transport services. Requests are routed to multiple private ambulance companies.
4. Caregiver Matching Services: Platform fees for connecting users with caregivers, nurses, and medical escorts through the aggregator model.
5. Medical Products E-commerce: Sales of medical equipment, supplies, and healthcare essentials through the MyCLNQ marketplace.
6. Corporate Employee Wellness: Health screening and wellness plans sold to corporate clients for employee health benefits.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels4 records

Core offering

MyCLNQ Health operates an AI-enabled mobile health platform that aggregates telemedicine consultations, non-emergency medical transport, caregiver and medical escort services, health screening packages, and medical product e-commerce for individual consumers and corporate clients. The platform uses a smart matching algorithm to connect users with appropriate doctors, ambulance providers, and caregivers based on preferences, and operates across 7 ASEAN countries plus India, UAE, and Bahrain.

Product overview

MyCLNQ Health operates as a connected health ecosystem with a modular platform-plus-services architecture. The core MyCLNQ AI-enabled mobile app serves as the central hub, providing telemedicine, appointment booking, and healthcare marketplace access. Four primary service modules extend from the platform: Doctor's For You (video/tele/house call consultations), Care Wagon (medical transport), Caregiver (nurses/medical escort), and Medical Products (e-commerce). Additional offerings include Health Screening Packages for corporate wellness and MediXplore for medical tourism. The platform connects users across 7 ASEAN countries with healthcare professionals, leveraging AI for intelligent matching and scheduling.

Differentiator

Problem solved

Functional benefit

Brands

• MediXplore: Medical tourism platform providing transformative journeys to well-being, combining health with exploration. Handles medical tourism from all over the world for various medical treatments.

Products and services

• MyCLNQ App AI-enabled mobile application serving as a one-stop digital health platform providing telemedicine, mHealth, eHealth services, appointment booking, and access to healthcare professionals across ASEAN. Available on iOS App Store, Google Play Store, and Huawei AppGallery.
• Doctor's For You (Video / Tele / House Call) Telemedicine consultation service offering video calls, tele-consultations, and doctor's home visits for remote medical care delivered through the MyCLNQ app.
• Care Wagon (Medical Transport) Non-emergency medical transport booking service connecting patients with private ambulance companies for hospital transfers and appointments. Requests are sent to multiple private ambulance providers with instant in-app or SMS confirmation of service provider, driver, and vehicle details.
• Caregiver (Nurses / Medical Escort) Online aggregator of healthcare and caregiving services connecting users with nurses, caregivers, and medical escorts for home care needs. AI-enabled matching filters by language preference and experience preference.
• Medical Products (E-Commerce) Online marketplace for medical equipment, healthcare supplies, and wellness products with delivery to users, accessed through the MyCLNQ platform.
• Health Screening Package Corporate employee wellness and health checkup plans including Basic, Executive, and Gold healthcare packages with screening tests, body composition assessments, and medical consultations. Targets corporate employers under the Corporate Employee Care program and individual buyers.
• MediXplore (Medical Tourism) Medical tourism service providing treatment packages, medical consulting, and travel assistance for patients seeking healthcare internationally. Trusted by 1000+ satisfied patients, combining health services with exploration via partner hospitals and hotels.

Quantifiable outcome

• Trusted by 1000+ satisfied patients in medical tourism
• +1 more outcomes

Named customers1 record

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability4 records

Feature5 records

Partnerships

13 partnerships are on record, tiered minor and core.

• True Yoga FitnessminorGTM or Marketing PartnerPartner Benefits program offering MyCLNQ users exclusive fitness packages: $1,790 (3-month gym + 12 PT sessions), $580 (basic), $3,460 (6-month gym + 24 PT sessions). Discounts provided to MyCLNQ users.
• Farrer Park HospitalcoreStrategic or Co-development PartnerPrivate tertiary healthcare institute offering MyCLNQ users benefits with hospital services. Part of lifestyle concept combining healthcare and hospitality.
• DexafitminorGTM or Marketing PartnerHealth and fitness measurement services offering 10% off on Dexascan, VO2MAX, V02MAX Bike, and RMR testing for MyCLNQ users.
• Pan Asia SpecialistcoreStrategic or Co-development PartnerGroup of specialized surgeons providing colorectal, urological, vascular, gut, liver and breast conditions treatment. Offers flat fee consultation for MyCLNQ users.
• Quincy HotelminorGTM or Marketing PartnerSingapore hotel near Orchard Road offering MyCLNQ users special discounted room rates for all room types with exclusive code.
• Vibe Hotel Singapore OrchardminorGTM or Marketing PartnerHotel on Orchard Road offering MyCLNQ users special discounted room rates for all room types with exclusive code.
• TalenoxminorGTM or Marketing PartnerHRIS platform offering MyCLNQ users 50% discount for 3 months upon signing up with exclusive promo code.
• AiralominorGTM or Marketing PartnerWorld's first eSIM store offering MyCLNQ users additional 10% off on all eSIMs with code 'MYCLNQ' applied at checkout.
• JustLoginminorGTM or Marketing PartnerHR solutions provider offering MyCLNQ users 3-month complimentary subscription on HR solutions for payroll, attendance, leave, expenses, benefits management.
• MediXplorecoreStrategic or Co-development PartnerMedical tourism service provider powering medical tourism services. Offers transformative journey combining health with exploration, handling medical tourism from all over the world. Trusted by 1000+ satisfied patients.
• Ministry of Health Singapore (MOH)coreStrategic or Co-development PartnerDuring COVID-19, MyCLNQ worked with MOH Singapore to provide telemedicine consultation to patients under Home Recovery Programme. Strategic alignment with national effort to promote Healthier SG.
• HPB (Health Promotion Board)coreStrategic or Co-development PartnerMyCLNQ was awarded by HPB to perform ART swabs on patients at Quick Test Centres (QTC) Islandwide during COVID-19 pandemic.
• Various Leading Healthcare InstitutionscoreStrategic or Co-development PartnerStrategic partnerships with various leading healthcare institutions and other providers in the healthcare system in Singapore and other ASEAN countries, bridging the accessibility gap by delivering virtual healthcare services.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Halodoc: Indonesia's leading telehealth and medicine delivery platform. Direct competitor in MyCLNQ's Indonesian entity market, with overlapping offerings in teleconsultation, e-pharmacy, and home-based services.
• Alodokter: Indonesia's largest health information and telemedicine platform. Competes with MyCLNQ's Indonesian subsidiary on virtual consultations, doctor booking, and health content.
• Doctor Anywhere: Singapore-headquartered telehealth and digital health platform offering video consultations, home visits, medication delivery, and corporate wellness across ASEAN. Directly comparable in product scope, target customer (B2C + corporate employers), and geographic market overlap with MyCLNQ in Singapore, Malaysia, Vietnam, and Indonesia.
• Speedoc: Singapore-based on-demand house call doctor and medical transport platform. Direct competitor to MyCLNQ's 'Doctor's For You' (house call) and 'Care Wagon' (medical transport) service modules, operating across the same Singapore home-market.
• WhiteCoat: Singapore telehealth platform offering video consultations, medication delivery, and chronic disease management with insurance and corporate partnerships. Direct peer on the virtual primary care and corporate wellness B2B side.
• Homage: Singapore-based platform providing on-demand home caregiving and telemedicine services for elderly and chronic-condition patients. Directly overlaps with MyCLNQ's 'Caregiver' module and elderly/geriatric customer segment across Singapore and Malaysia.
• MyDoc: Singapore-based digital health platform providing telemedicine, e-pharmacy, and corporate health screening. Closely comparable service mix — particularly the corporate health screening tier — and Singapore home-market overlap.

Broad incumbents

• Practo: India-headquartered digital healthcare platform operating across teleconsultation, appointment booking, e-pharmacy, and EMR. Overlaps with MyCLNQ's Indian subsidiary operations as a broader incumbent in the same aggregator model.
• Teladoc Health: Global leader in virtual care and telehealth platform technology. Adjacent comparable for telehealth-as-platform business model and corporate wellness positioning, though operating at much larger scale and primarily in Western markets.

Regional players

• DoctorOnCall: Malaysia's leading digital health platform offering video consultations, e-pharmacy, and health screening. Comparable service mix to MyCLNQ's Malaysian entity (RMA MyCLNQ Sdn Bhd), though operating primarily in Malaysia only.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/myclnq
• Facebookfacebook.com/myclnq
• LinkedInlinkedin.com/company/ssivix-lab
• Instagraminstagram.com/myclnq

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Subsidiaries7 records

Funding overview

Funding rounds2 records

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MyCLNQ Health