QSM Diagnostics
QSM Diagnostics is a Massachusetts-based veterinary diagnostics company that uses patented Quorum Sensing Technology to provide bacterial infection testing for companion animals through FetchDx mail-in kits and the Otter eQ in-clinic instrument, sold to veterinary clinics via distributors and direct e-commerce.
- Company typePrivate
- Founded2014
- HeadquartersWoburn, United States
- Headcount11–50
- GTM typeB2B
- OfferingHardware or Manufacturing
What QSM Diagnostics does
QSM Diagnostics Inc. is a Massachusetts-based veterinary diagnostics company founded in 2014 by Edgar Goluch that develops bacterial infection testing products for companion animals. The company's core proprietary technology is a patented Quorum Sensing-based detection method, deployed across two product lines: FetchDx, mail-in testing kits that allow pet owners to collect samples at home and receive results before the veterinary visit, and the Otter eQ, an in-clinic instrument that delivers same-day bacterial detection. A dedicated Pseudomonas testing service rounds out the product portfolio.
The company sells primarily to veterinary clinics and practices, restricting purchases to licensed veterinarians and distributing through a Shopify-powered direct e-commerce storefront combined with an unusually broad network of veterinary supply distributors — eight US partners (VetSource, Covetrus, MWI Animal Health/AmerisourceBergen, Penn Veterinary Supply, Midwest Veterinary Supply, Vetcove, DVM Central, Vero Veterinary Partners) plus Deiko for Asia-Pacific and Cenvet for Australia and New Zealand. Monetization is one-time sale of testing kits and instruments, with FetchDx integrated into veterinary Practice Information Management Systems so results flow directly into patient records, positioning the offering as a workflow efficiency tool claimed to save 20-40 minutes per appointment and to support antimicrobial stewardship.
QSM Diagnostics has raised approximately $2.26M in disclosed funding, the largest tranche being a $2.02M round in 2018 led by Bolt and Maroon Venture Partners Fund, alongside a $225K NSF award and accelerator participation. The company operates with 11-50 employees out of offices in Boston and Woburn, Massachusetts, under the leadership of Founder and CEO Edgar Goluch, with Preeti Kodikal serving as Vice President of Marketing.
QSM Diagnostics firmographics
Firmographics- Name
- QSM Diagnostics
- Legal name
- QSM Diagnostics Inc.
- Website
- https://qsmdiagnostics.com
- Company type
- Private
- Founded year
- 2014
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- QSM Diagnostics is a Massachusetts-based veterinary diagnostics company that uses patented Quorum Sensing Technology to provide bacterial infection testing for companion animals through FetchDx mail-in kits and the Otter eQ in-clinic instrument, sold to veterinary clinics via distributors and direct e-commerce.
- Ownership category
- akta.pro rank
QSM Diagnostics industry classification
Industry- Product category
- Veterinary Diagnostics
- NAICS
- In-Vitro Diagnostic Substance Manufacturing (325413), Veterinary Services (541940), Veterinary Services (54194)
- SIC
- In Vitro & In Vivo Diagnostic Substances (2835), Services-Testing Laboratories (8734), Surgical & Medical Instruments & Apparatus (3841)
- akta.pro primary industry
- Laboratory & Point-of-Care Diagnostic Devices (Analyzers, Test Kits, Microscopy) (HLAMAFAI)
- akta.pro secondary industries
- Point-of-Care & In-Clinic Diagnostics (Rapid Tests, Benchtop Analyzers) (HLAMADAI), Veterinary Microbiology & Infectious Disease Testing (Culture/PCR/Serology) (HLAMADAC)
Keywords
Where QSM Diagnostics is headquartered
LocationHeadquarters
- HQ city
- Woburn
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
QSM Diagnostics business model
Business model- GTM type
- B2B
- Offering type
- Hardware or Manufacturing
- Cost components
- Supply Chain, Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure
Revenue model
- Bacteria Testing Kits: Sale of in-clinic and mail-in bacteria testing kits and instruments for veterinarians. The company offers both proprietary in-clinic instruments and mail-in testing kits (FetchDx) for bacterial infection diagnosis in pets.
- Mail-In Testing Services: Mail-in bacteria testing services where pet parents collect samples at home and send them to QSM Diagnostics for analysis, with results delivered prior to the veterinary visit.
Go-to-market motion1 record
Distribution channels3 records
Marketing channels7 records
QSM Diagnostics product offering
Product offeringCore offering
QSM Diagnostics sells proprietary in-clinic bacteria testing instruments (Otter eQ) and mail-in bacteria testing kits (FetchDx) to veterinary clinics for the diagnosis of bacterial infections in companion animals, using its patented Quorum Sensing Technology. The portfolio covers urinary, skin, ear, dermatologic, gastrointestinal and Pseudomonas infections, and integrates with veterinary practice management systems so diagnostic results flow directly into patient records.
Product overview
QSM Diagnostics offers a portfolio of bacteria testing products for veterinary clinics and pet parents, consisting of two main diagnostic approaches: (1) FetchDx mail-in testing kits that enable pet owners to collect samples at home for laboratory analysis, delivering results prior to the veterinary visit; and (2) Otter eQ, a proprietary in-clinic instrument utilizing Quorum Sensing Technology for same-day bacterial detection. The company also provides dedicated Pseudomonas testing services. All products are designed to integrate with veterinary practice management systems (PIMS) for seamless workflow integration.
Differentiator
Problem solved
Functional benefit
Brands
- FetchDx: Mail-in home testing kits for bacterial infections in pets allowing pet parents to collect samples at home
- Otter eQ
- Otter Portal
Products and services
- FetchDx Mail-in bacteria testing kit that allows pet parents to collect diagnostic samples at home and submit them to QSM Diagnostics for laboratory analysis, with results returned prior to the veterinary visit for use in clinical decision making on urinary, skin, ear, dermatologic and gastrointestinal infections.
- Otter eQ Proprietary in-clinic instrument that uses QSM Diagnostics' patented Quorum Sensing Technology to perform rapid bacteria testing on samples collected at the veterinary clinic, enabling same-day bacterial detection and analysis.
- Pseudomonas Testing Specific diagnostic testing service targeting Pseudomonas bacterial infections in pets, offered as part of QSM Diagnostics' mail-in and in-clinic bacteria testing portfolio.
Quantifiable outcome
- Saves 20-40 minutes per appointment through take-home diagnostics
- +3 more outcomes
Companies that use QSM Diagnostics
Customer profileNamed customers3 records
Segments2 records
Ideal customer profiles1 record
QSM Diagnostics technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
Feature1 record
QSM Diagnostics partnerships and signals
Strategic signalPartnerships
Twelve partnerships are on record, tiered core.
- VetSourcecoreUS veterinary distributor partner for FetchDx products. Clinics can order FetchDx through their existing VetSource accounts and purchasing workflows.
- CovetruscoreUS veterinary supply distributor partner for FetchDx products. Enables clinics to purchase through existing Covetrus accounts.
- MWI Animal Health (AmerisourceBergen)coreMajor US animal health distributor (part of AmerisourceBergen) carrying FetchDx products for veterinary clinics.
- Penn Veterinary SupplycoreRegional US veterinary distributor partner for FetchDx products.
- Midwest Veterinary SupplycoreRegional US veterinary distributor partner for FetchDx products.
- VetcovecoreVeterinary supply marketplace and distributor partner for FetchDx, enabling clinics to purchase through the Vetcove platform.
- DVM CentralcoreVeterinary supply distributor partner for FetchDx products.
- Vero Veterinary PartnerscoreVeterinary supply distributor partner for FetchDx products.
- DeikocoreInternational veterinary distributor with operations across Asia-Pacific and select global markets. Supports veterinary clinics, hospitals, and animal health partners outside the United States with modern diagnostic solutions tailored to regional regulatory, logistical, and practice needs.
- CenvetcoreLeading veterinary wholesaler headquartered in Australia, serving veterinary clinics nationwide across Australia and New Zealand with reach into additional international markets. Supports companion animal and mixed practices with a broad portfolio of trusted animal health and diagnostic products.
- Practice Management Systems (PIMS)coreFetchDx integrates with leading veterinary practice information management systems (PIMS) to ensure diagnostic results flow directly into patient records without added steps, duplicate entry, or workflow disruption. Supported integrations include major platforms shown on their PIMS Integrations page.
- ShopifycoreE-commerce platform hosting QSM Diagnostics' online store at qsmdiagnostics.com, enabling direct sales to veterinary clinics.
Scale indicators1 record
Recent moves6 records
Expansion highlights3 records
QSM Diagnostics competitors and assessment
Company assessmentBroad incumbents
- IDEXX Laboratories: Dominant veterinary diagnostics company offering in-clinic analyzers, reference lab services, and practice management software. Directly comparable to QSM as the primary incumbent in the same veterinary diagnostics category, but at vastly larger scale and across many more modalities.
- Zoetis: Global animal health leader with a Vetscan line of in-clinic diagnostic instruments and a reference lab network. Comparable to QSM as a broad incumbent offering rapid in-clinic diagnostics and lab services to veterinarians, though with a much broader therapeutic and species portfolio.
- Virbac: Global animal health company offering diagnostics, vaccines, and pharmaceuticals to veterinarians. Overlaps with QSM in veterinary diagnostic offerings and the same vet clinic buyer, though Virbac's diagnostics is one part of a much broader portfolio.
- bioMérieux: In vitro diagnostics leader with deep microbiology expertise that underpins its bacterial detection platforms. Comparable to QSM in core microbiology technology and bacterial detection approach, though bioMérieux is primarily focused on human clinical and industrial microbiology.
- Neogen: Animal safety and genomics company with a veterinary diagnostics segment serving clinics and production animal health. Comparable to QSM in serving the veterinary diagnostics market, though Neogen is far broader across species and product types.
Direct peers
- Antech Diagnostics: Mars Petcare-owned veterinary reference laboratory and in-clinic diagnostics provider serving North American clinics. Directly competes with QSM's mail-in FetchDx testing and in-clinic bacterial detection offerings, with the advantage of bundled reference-lab services.
- Heska: Veterinary in-clinic diagnostic instruments and consumables (now part of Mars Petcare). Closely comparable to QSM on the in-clinic instrument side (Otter eQ equivalent) and on consumable test kits sold through vet channels.
Others
- Eurofins Scientific: Global testing services network with veterinary and animal health testing capabilities. Comparable to QSM's FetchDx mail-in testing service model as a reference/service lab alternative, though Eurofins is not a kit or instrument competitor to QSM.
Emerging players
- Randox: Diagnostic reagent and analyzer manufacturer with veterinary and human testing lines. Comparable to QSM in offering third-party diagnostic reagents/panels to vet clinics and labs, with similar niche-positioning relative to the major incumbents.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
QSM Diagnostics social profiles
Digital presenceQSM Diagnostics financial estimates
Financial estimateRevenue estimate
Valuation estimate
QSM Diagnostics leadership team
Management profileNumber of profiles
Profiles2 records
QSM Diagnostics funding detail
Funding detailFunding overview
Funding rounds6 records
Investors10 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
QSM Diagnostics M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about QSM Diagnostics
What does QSM Diagnostics do?
QSM Diagnostics sells proprietary in-clinic bacteria testing instruments (Otter eQ) and mail-in bacteria testing kits (FetchDx) to veterinary clinics for the diagnosis of bacterial infections in companion animals, using its patented Quorum Sensing Technology. The portfolio covers urinary, skin, ear, dermatologic, gastrointestinal and Pseudomonas infections, and integrates with veterinary practice management systems so diagnostic results flow directly into patient records.
Is QSM Diagnostics a public or private company?
QSM Diagnostics is a private company. It is classified as venture growth investor backed and is currently operating.
When was QSM Diagnostics founded?
QSM Diagnostics was founded in 2014. It employs 11 to 50 people.
Where is QSM Diagnostics based?
QSM Diagnostics is headquartered in Woburn, United States, in the North America region.
How does QSM Diagnostics make money?
Two revenue lines are on record. Bacteria Testing Kits are the primary driver. The others are mail-In Testing Services.
Who are QSM Diagnostics's main competitors?
Broad incumbents on record are IDEXX Laboratories, Zoetis, Virbac, bioMérieux and Neogen. Direct peers are Antech Diagnostics and Heska. Eurofins Scientific is listed as an others. Randox is listed as an emerging player.
Does QSM Diagnostics have an API?
No public API is recorded for QSM Diagnostics.
What industry is QSM Diagnostics in?
QSM Diagnostics's product category is Veterinary Diagnostics. Its primary akta.pro industry code is HLAMAFAI, Laboratory & Point-of-Care Diagnostic Devices (Analyzers, Test Kits, Microscopy), with a secondary code of HLAMADAI, Point-of-Care & In-Clinic Diagnostics (Rapid Tests, Benchtop Analyzers). Its NAICS code is 325413 and its SIC code is 2835.