Medfusion
Medfusion is a private, Cary, North Carolina-based patient portal solutions provider founded in 1996, serving healthcare practices with a workforce of 51-100 employees.
- Company typePublic
- Founded1974
- HeadquartersCary, United States
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What Medfusion does
Medfusion is a private US company headquartered in Cary, North Carolina, that provides patient portal solutions to healthcare providers. Founded in 1996, the company operates with a workforce of 51-100 employees and has historically targeted the patient engagement segment of the healthcare IT market.
Capital structure and M&A history include a 2009 acquisition of MEDEM, a healthcare patient communications firm, and two disclosed venture funding rounds totaling $4.5 million: a $3.0 million raise on 2015-08-28 led by Bull City Venture Partners and Hatteras Venture Partners, and a $1.5 million follow-on raise on 2018-06-20 from undisclosed investors. The only named executive in the input is Michael Raymer, Vice President Solutions Management.
Detailed product specifications, pricing, customer logos, technology stack, and current revenue figures for Medfusion were not present in the supplied data. A separate, extensive data block describing NextGen Healthcare (NXGN Management, LLC, NASDAQ: NXGN) was included alongside the Medfusion inputs but pertains to a distinct, publicly traded entity and is not used as primary evidence for Medfusion in this analysis.
Medfusion firmographics
Firmographics- Name
- Medfusion
- Legal name
- NXGN Management, LLC
- Website
- https://medfusion.com
- Company type
- Public
- Founded year
- 1974
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Medfusion is a private, Cary, North Carolina-based patient portal solutions provider founded in 1996, serving healthcare practices with a workforce of 51-100 employees.
- Ownership category
- akta.pro rank
Medfusion industry classification
Industry- Product category
- Healthcare Patient Engagement Software
- NAICS
- Offices of Physicians (except Mental Health Specialists) (621111)
- SIC
- Services-Offices & Clinics Of Doctors Of Medicine (8011)
- akta.pro primary industry
- Patient Financial Engagement (Estimates, Billing Presentment, Payments) (HLACAEAI)
Keywords
Where Medfusion is headquartered
LocationHeadquarters
- HQ city
- Cary
- HQ country
- United States
- HQ region
- North America
Markets served
Medfusion business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Infrastructure, Operations, Marketing or Sales
Revenue model
- EHR and Practice Management SaaS Subscriptions: Cloud-based EHR and practice management software sold as recurring subscriptions to ambulatory practices across 40+ specialty markets. Tiered offerings for small (under 10 providers), mid-size, and enterprise (10+ providers) practices.
- Revenue Cycle Management Services: RCM services including denial prevention, accelerated collections, and A/R optimization offered as managed services. Includes both enterprise-level RCM services and integrated RCM for independent practices.
- Professional Services and Consulting: Implementation, consulting, training, and credentialing services to support practice adoption and optimization.
- API Marketplace and Developer Program: Third-party vendor marketplace and API vendor program enabling innovation and integration with proprietary APIs.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | NextGen Office for small independent practices (under 10 providers) |
| Subscription | Annual | NextGen Enterprise for mid-size to enterprise practices (10+ providers) |
| Subscription | Annual | RCM Services for revenue cycle management |
Go-to-market motion1 record
Distribution channels5 records
Marketing channels10 records
Medfusion product offering
Product offeringCore offering
Medfusion provides patient portal and patient payment solutions that enable healthcare practices to deliver online bill pay, appointment self-scheduling, secure messaging, and digital intake to patients. The platform integrates with EHR and practice management systems to streamline revenue cycle workflows and patient engagement for independent and specialty ambulatory practices. Medfusion now operates as part of NextGen Healthcare's NextGen Office suite serving small practices.
Differentiator
Problem solved
Functional benefit
Brands
- NextGen Office: Fully-integrated EHR and Practice Management solution for independent practices under 10 providers
- NextGen Enterprise
- Mirth Connect
- Mirth Fully Managed
- Mirth Health Data Hub
- NextGen Closed Loop
- Clinical AI
- IntellusIQ Analytics
- NextGen Mobile
- NextGen Intelligent Agent
Products and services
- Patient Portal Online patient portal enabling patients of medical practices to access health records, communicate with providers, view statements, and manage appointments. Targeted at independent and small ambulatory medical practices.
- Online Bill Pay Electronic bill-pay and e-statement solution that allows patients to view and pay medical bills online, supporting automated patient messaging and pre-visit collections for practices.
Quantifiable outcome
- 57% less after-hours documentation, 2-2.5 hours saved per clinician per day
- +8 more outcomes
Companies that use Medfusion
Customer profileNamed customers7 records
Segments5 records
Ideal customer profiles2 records
Medfusion technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature9 records
Medfusion partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- AWS (Amazon Web Services)coreAWS provides secure cloud hosting infrastructure for NextGen Healthcare's cloud-based EHR and practice management platform, enabling enterprise-grade reliability and security.
- Mirth Connect PartnerscoreMirth Partner Program enables resellers and implementation partners to distribute and deploy Mirth Connect integration engine. Partners join the mission to champion interoperability in healthcare.
Scale indicators4 records
Recent moves3 records
Expansion highlights3 records
Medfusion competitors and assessment
Company assessmentBroad incumbents
- Oracle Health (formerly Cerner):
- athenahealth: Major ambulatory EHR/practice management vendor whose athenaCommunicator product offers a mature patient portal layered on top of a much broader clinical and RCM platform — competes with Medfusion at the practice-software level.
- eClinicalWorks (healow): Large ambulatory EHR vendor whose healow portal provides patient engagement, telehealth, and self-service — competing with Medfusion across independent and small-group practices.
Direct peers
- Phreesia: Public patient intake and engagement platform serving ambulatory practices with self-service check-in, registration, and payment — directly comparable to Medfusion's patient portal self-service capabilities.
- Solutionreach: Patient relationship management and portal vendor focused on appointment reminders, two-way messaging, and patient communication for small and mid-sized practices — overlapping with Medfusion's portal-centric engagement features.
- Luma Health: AI-native patient engagement platform offering scheduling, intake, and communication workflows — comparable to Medfusion's portal focus with a more modern, AI-driven product posture.
- Relatient: Patient engagement vendor delivering appointment reminders, self-scheduling, broadcast messaging, and bill pay — directly overlapping with Medfusion's patient-facing portal capabilities.
- Updox: Patient engagement and care coordination suite (now part of EverCommerce) covering secure messaging, telehealth, and patient portal — closely comparable to Medfusion's ambulatory portal offering.
- Greenway Health: Ambulatory EHR vendor (Intergy, Prime Suite) that includes patient portal, RCM, and practice management for specialty practices — directly competing for the same small/mid-practice segment Medfusion serves.
Emerging players
- Klara: Patient communication and engagement platform focused on messaging, intake, and virtual care workflows — adjacent to Medfusion's portal offering with overlap on patient-provider communication.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat3 records
Key risks6 records
Key highlights5 records
Customer concentration
Medfusion social profiles
Digital presenceMedfusion financial estimates
Financial estimateRevenue estimate
Valuation estimate
Medfusion leadership team
Management profileNumber of profiles
Profiles1 record
Medfusion funding detail
Funding detailFunding overview
Funding rounds2 records
Investors2 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Medfusion M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Medfusion
What does Medfusion do?
Medfusion provides patient portal and patient payment solutions that enable healthcare practices to deliver online bill pay, appointment self-scheduling, secure messaging, and digital intake to patients. The platform integrates with EHR and practice management systems to streamline revenue cycle workflows and patient engagement for independent and specialty ambulatory practices. Medfusion now operates as part of NextGen Healthcare's NextGen Office suite serving small practices.
Is Medfusion a public or private company?
Medfusion is a public company. It is classified as venture growth investor backed and is currently operating.
When was Medfusion founded?
Medfusion was founded in 1974. It employs 51 to 100 people.
Where is Medfusion based?
Medfusion is headquartered in Cary, United States, in the North America region.
How does Medfusion make money?
Four revenue lines are on record. EHR and Practice Management SaaS Subscriptions are the primary driver. The others are revenue Cycle Management Services, professional Services and Consulting and API Marketplace and Developer Program.
Who are Medfusion's main competitors?
Broad incumbents on record are Oracle Health (formerly Cerner), athenahealth and eClinicalWorks (healow). Direct peers are Phreesia, Solutionreach, Luma Health, Relatient, Updox and Greenway Health. Klara is listed as an emerging player.
Does Medfusion have an API?
No public API is recorded for Medfusion.
What industry is Medfusion in?
Medfusion's product category is Healthcare Patient Engagement Software. Its primary akta.pro industry code is HLACAEAI, Patient Financial Engagement (Estimates, Billing Presentment, Payments). Its NAICS code is 621111 and its SIC code is 8011.