1MillionBot

Name

1MillionBot

Legal name

One Million Bot S.L.

Website

https://1millionbot.com

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Conversational AI Platform

NAICS

Software Publishers (5132), Custom Computer Programming Services (541511)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming Services (7371)

akta.pro primary industry

AI Application Enablement Platforms (Copilot/Agent Frameworks, SDKs) (HDAEANAJ)

akta.pro secondary industries

LLMOps & Generative AI Platforms (Prompt/Agent Orchestration, RAG) (HDAEANAD), Enterprise Foundation Model Integration & APIs (Connectors, Governance, Deployment) (HDAAACAO), AI & Automation in Customer Service (Chatbots, Agent Assist) (EDABACAO), AI-Powered Tutoring & Study Assistant Platforms (EDANAGAD)

Keywords

• Conversational AI platform
• AI chatbot solutions
• Virtual assistant software
• Natural language processing
• Generative AI agents

Headquarters

HQ city

Alicante

HQ country

Spain

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. SaaS Platform Subscription (Millie): Subscription-based access to the Millie platform for chatbot creation, deployment, and management with tiered features including analytics, multi-channel deployment, and LLM integration. Sold directly and through telecom channel partners.
2. Custom AI Solutions Development: Bespoke AI solution development tailored to specific organizational processes, data, and business objectives, including generative AI integrations, automation, computer vision, and sector-specific platforms. Includes ongoing maintenance and support.
3. AI Center of Excellence (CoE) Consulting: Managed AI office services providing strategy, governance, compliance, applied R&D, training, and ongoing AI transformation accompaniment for organizations building internal AI capabilities.
4. Free Self-Serve Tool (Make a bot): Free chatbot creation tool for websites, driving adoption and conversion to paid Millie platform for advanced features. Additional professional services available for customization and integration.

Pricing tiers

Go-to-market motion3 records

Distribution channels7 records

Marketing channels6 records

Core offering

1MillionBot develops and sells the Millie Platform, a proprietary SaaS for creating and managing AI chatbots and virtual assistants that combine predefined responses with generative AI (LLM/GPT) capabilities. The company also offers Custom AI Solutions (bespoke AI development), an AI Center of Excellence (CoE) managed consulting service, and vertical-specific platforms including E-Tutor (university AI tutoring), 1MillionBot Marítimo (voice AI for ports), and Digital Humans/LiVerso (metaverse avatars). Deployment spans web, WhatsApp, voice/telephone, social media, Microsoft Teams, Slack, and Telegram channels for enterprise, public sector, university, and SME customers.

Product overview

1MillionBot offers a comprehensive AI ecosystem centered on conversational AI and intelligent agents. The core offering is the Millie Platform, a chatbot platform combining pre-defined responses with LLM capabilities for controlled yet flexible AI interactions. This is complemented by AI Agents (autonomous agents for automation), Custom AI Solutions (tailored development services), and CoE (Center of Excellence for managed AI consulting). Supporting products include Make a Bot (self-service chatbot builder), E-Tutor (educational AI tutoring), 1MillionBot Marítimo (voice-enabled port operations), Digital Humans/LiVerso (immersive AI avatars), Mentor (elderly care platform), and E-Marketing (AI content generation). The platform supports multichannel deployment across web, WhatsApp, mobile apps, voice/telephone, social media, and enterprise communication tools.

Differentiator

Problem solved

Functional benefit

Brands

• Millie: AI chatbot platform enabling multichannel virtual assistants with generative AI capabilities, natural language processing, and advanced analytics dashboard.
• E-Tutor
• 1MillionBot Marítimo

Products and services

• Millie Platform Proprietary SaaS platform for creating, deploying, and managing AI chatbots and virtual assistants. Combines predefined responses with LLM/GPT generative AI for controlled yet flexible interactions. Supports multi-channel deployment (web, WhatsApp, Instagram, Facebook, voice, telephone, Microsoft Teams, Slack, Telegram), real-time analytics dashboard, live chat handoff, lead capture, and advanced control panel. For enterprises, public administrations, universities, and SMBs.
• AI Agents (Agentes IA) Autonomous AI agents and agentic workflows for automating customer service, sales, and internal organizational processes. Deployable across web, mobile apps, voice, instant messaging, corporate chat, and social networks. For enterprises seeking process automation and customer engagement.
• Custom AI Solutions (Soluciones IA a Medida) Tailored AI development services adapting to specific business processes, data, and objectives. Includes generative AI integrations, automation, computer vision, sector-specific solutions, and SaaS platforms. Includes ongoing maintenance and support. For enterprises and public organizations with specialized requirements.
• AI Center of Excellence (CoE) - Managed AI Consulting Managed AI office service providing strategy, governance, compliance and security, applied R&D, observatory and think tank, and corporate training for organizational AI transformation. Subscription model with scope defined per client. For enterprises and public institutions undergoing AI adoption.
• Make a Bot Free self-service chatbot creation tool for embedding in websites. Enables users to create chatbots without coding, using AI to generate responses based on provided content or prompts. Includes ChatGPT integration and example templates. For SMBs, agencies, individual professionals, and Kit Digital participants.
• E-Tutor AI-powered educational tutoring platform for higher education. Uses interactive buttons and AI to help students understand study materials, practice, and deepen knowledge. Developed with Professor Pedro Pernías. Adaptive AI evolves with student interactions. For universities seeking personalized student learning support.
• 1MillionBot Marítimo Maritime sector AI platform enabling voice commands for port operations. Integrates with TOS (Terminal Operating Systems) like Paceco Poseidón and authentication systems for hands-free container handling and port management. Uses edge computing for real-time operations. For port authorities and maritime logistics operators.
• Digital Humans (LiVerso) Interactive AI avatars for immersive educational experiences in the metaversity. Plácido (inspired by Luis García-Berlanga) and DulcineIA (Don Quijote assistant) combine conversational AI with visual avatars. Funded by the Spanish Ministry of Digital Transformation under the Metaverse and Web 3 program. For educational and cultural institutions.
• Mentor Assistance platform for elderly people living alone. Facilitates care and promotes social relationships through an AI chatbot assistant integration. For healthcare providers, social services, and elderly care organizations.
• E-Marketing AI-powered marketing tool that generates, optimizes, and schedules content for social media platforms (X, Instagram, LinkedIn, Facebook, TikTok), blog posts, Google Ads, and email campaigns from ideas or messages. For marketing teams and SMBs.
• TallerIA Vision+ Predictive maintenance solution using computer vision, predictive analytics, and edge computing to anticipate railway failures before they occur. Developed by Lucentia Lab SL, a 1MillionBot group subsidiary, winning the RENFE IA LAB 'IA en Talleres' challenge. For railway operators and industrial maintenance.
• Casa Batlló Generative AI Museum Assistant Generative AI museum assistant deployed across Instagram, Facebook, WhatsApp, and telephone channels. Answers visitor questions about hours, history, recommendations, and ticket purchases with high conversational accuracy. For cultural institutions and museums.

Quantifiable outcome

• Up to 98% conversational accuracy achieved in university chatbots (Cati at Universidad de Sevilla, Pilar at Universidad de Zaragoza), measured by Google Dialog Flow on real student query datasets
• +6 more outcomes

Named customers18 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration12 records

AI capability9 records

Feature9 records

Partnerships

13 partnerships are on record, tiered core and minor.

• NVIDIAcoreTechnology or Integration · 1 March 2026Official NVIDIA Solution Advisor Partner, enabling 1MillionBot to integrate advanced AI architectures including NVIDIA NeMo and Nemotron for sovereign AI deployments in European public and private environments. CEO Andres Desantes de Mergelina participated in NVIDIA GTC 2026 speaking on sovereign AI in EMEA.
• AndersencoreStrategic or Co-development Partner · 1 April 2025Strategic alliance between Andersen (legal firm) and 1MillionBot to offer AI solutions with full legal compliance and regulatory security to enterprises, institutions, and public administrations. Covers AI strategy design through implementation, with legal backing for regulated sectors including insurance, banking, legal, and public administration.
• TelefónicaminorChannel Partner/ Reseller/ DistributorStrategic technology partner logo displayed on website, indicating ongoing commercial relationship for AI solution distribution to enterprise clients.
• Vodafone EspañacoreChannel Partner/ Reseller/ DistributorEstablished channel partnership for joint AI chatbot deployments to enterprise and government clients. Demonstrated successful collaborations including Universidad de Cádiz, Diputación de Sevilla, Ayuntamiento de Rivas Vaciamadrid, Universidad Pablo Olavide, and Ayuntamiento de Alcoy.
• OrangecoreChannel Partner/ Reseller/ DistributorStrategic partnership for generative AI deployments, notably the Casa Batlló museum project where Orange provides infrastructure and customer access alongside 1MillionBot's AI technology.
• LLYCminorGTM or Marketing PartnerCommunication and marketing partner logo displayed on website.
• TrabemminorStrategic or Co-development PartnerHealthcare AI partner, collaborated on a medical appointment chatbot project. Trabem logo displayed as partner.
• Centro de Inteligencia Digital de la Provincia de Alicante (Cenid)minorStrategic or Co-development PartnerCollaborative partner in geointelligence AI project funded by EU through Agencia Valenciana de Innovación (AVI), involving Universidad de Alicante, UMH, ITI, GFT, and Gente Comunicación.
• RENFEminorStrategic or Co-development PartnerRENFE IA LAB challenge where Lucentia Lab SL (1MillionBot subsidiary) won the 'IA en Talleres' challenge with the TallerIA Vision+ solution for predictive maintenance using computer vision and edge computing.
• CRUE-TICminorStrategic or Co-development PartnerSpanish University Rectors Conference ICT group, consulted on Intelligence & Education project for feedback on developing university-specific AI solutions.
• Universidad de AlicanteminorStrategic or Co-development PartnerAcademic partner in geointelligence AI project and multiple university AI deployments. University students visit Torre Juana OST for AI education and awareness.
• Universidad Miguel Hernández de Elche (UMH)minorStrategic or Co-development PartnerAcademic partner in geointelligence AI project and Cátedra de Industrias Culturales y Creativas collaboration. Students visit Torre Juana OST for technology education.
• Instituto Tecnológico de Informática (ITI)minorStrategic or Co-development PartnerTechnology institute partner in geointelligence AI project funded by AVI.

Scale indicators11 records

Recent moves7 records

Expansion highlights2 records

Direct peers

• Inbenta: Spanish-headquartered conversational AI platform specializing in multilingual NLP, customer service automation, and enterprise chatbots. Closest direct competitor to 1MillionBot in geography, technology stack (NLP + LLM orchestration), and target customer segments including banks, retailers, and public bodies.
• Artificial Solutions (Teneo): European enterprise conversational AI vendor behind the Teneo platform, focused on large enterprise and public-sector deployments with multilingual, multi-channel virtual agents. Highly comparable to 1MillionBot given shared European positioning and enterprise/government orientation.
• Cognigy: German-based enterprise conversational and agentic AI platform (Cognigy.AI) used by large enterprises and contact centers to automate customer and employee interactions via voice and chat. Competes with 1MillionBot in the European enterprise agentic automation market.
• Sinch (Chatlayer): Originally a Belgian/Dutch conversational AI platform (Chatlayer by Sinch) that enables enterprises to build AI-powered virtual agents across messaging and voice channels. Direct competitor in multichannel conversational AI for European enterprises.

Broad incumbents

• Yellow.ai: Global enterprise conversational AI platform offering voice and chat agents across customer service, sales, and employee workflows. Serves similar enterprise buyers with a broader geographic reach and more extensive LLM agent tooling, competing with 1MillionBot in mid-market and enterprise deals.
• Amelia (TP ICAP / IPsoft): Enterprise conversational AI and agentic automation vendor focused on banking, insurance, and healthcare use cases. Comparable to 1MillionBot's enterprise segment where AI agents are deployed for customer service automation in regulated industries.

Emerging players

• Bitext: Spanish-headquartered multilingual NLP and chatbot technology provider with deep linguistic tooling for conversational AI. Comparable to 1MillionBot on its Spanish NLP focus and chatbot infrastructure, though more component-oriented than full-platform.
• Botpress: Canadian conversational AI platform for building, deploying, and integrating LLM-powered chatbots and agents across channels. Competes with 1MillionBot's Millie platform in the SMB and mid-market PLG segment and as an alternative agent framework for developers.
• Tidio: European-founded (Poland) SaaS chatbot and live chat platform targeting SMBs and ecommerce merchants with self-service automation. Overlaps with 1MillionBot's Make a bot free tier and Millie SMB positioning.

Others

• Kustomer: AI-augmented CRM and customer service platform offering conversational experiences for enterprise support. Adjacent rather than direct competitor, but relevant to enterprise buyers evaluating conversational AI plus service automation stacks.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/1_millionbot

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries1 record

Funding overview

Funding rounds1 record

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about 1MillionBot