SageSurfer
SageSurfer is a US healthcare technology company operating an AI-powered, HIPAA-compliant behavioral health care coordination platform. It connects providers, patients, families, and community partners in a single application, serving health systems, CCBHCs, community health organizations, and Medi-Cal ECM/CS providers.
- Company typePrivate
- Founded2016
- HeadquartersSunnyvale, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What SageSurfer does
SageSurfer, Inc. is a US-based, private healthcare technology company founded in 2016 and headquartered in the San Francisco Bay Area. Operating as a remote-first organization with 11-50 employees, the company offers an AI-powered, omnichannel care coordination platform purpose-built for behavioral health, connecting providers, patients, family members, and community partners in a single HIPAA-compliant application. SageSurfer serves four primary customer segments: health systems, community health organizations (Federally Qualified Health Centers, Community Mental Health Centers, Community-Based Organizations, and Substance Use Disorder providers), Certified Community Behavioral Health Clinics (CCBHCs), and Enhanced Care Management and Community Supports (ECM/CS) providers serving California Medi-Cal members, with particular focus on individuals with Serious Mental Illness (SMI).
The core SageSurfer Platform includes 150+ prebuilt workflows, AI-powered predictive analytics that flag at-risk patients and enable timely crisis interventions through real-time alerts and continuous monitoring, advanced reporting tools for value-based care compliance, and EHR interoperability designed to eliminate point solutions. The product suite comprises three components: a Provider Module for clinical workflows and integrated care-team communication; a Health Plan Module for care plan management, risk-flagging dashboards, and culturally informed AI-recommended self-care content; and a Mobile App available on iOS and Android. The platform applies AI in two modalities — text-based communication and recommendation, and structured data processing for risk stratification — with no disclosed proprietary models, patents, or AI research publications. Self-reported outcomes include 86% patient engagement, 78% reduction in rehospitalizations, 36% reduction in avoidable ED visits, and 5-7x ROI for provider organizations.
SageSurfer operates a sales-led enterprise go-to-market motion using direct field sales with "Request a Demo" and "Book a Call" CTAs to target healthcare organizations. Pricing is quote-based and not publicly disclosed, structured as a SaaS subscription model. The company is largely bootstrapped with disclosed external capital limited to approximately $375,000 across a 2017 NSF grant ($225,000), a 2021 seed round led by Jumpstart Foundry with Right Side Capital Management ($150,000), and accelerator participation through StartUp Health and MassChallenge. Strategic partners include NAMI (National Alliance on Mental Illness), NSF, RCPA, NCMW, and General Transport. Leadership comprises Co-Founder and CEO Anupam Khandelwal and Co-Founder and Advisor Gaytri Khandelwal.
SageSurfer firmographics
Firmographics- Name
- SageSurfer
- Legal name
- SageSurfer, Inc.
- Website
- https://sagesurfer.com
- Company type
- Private
- Founded year
- 2016
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- SageSurfer is a US healthcare technology company operating an AI-powered, HIPAA-compliant behavioral health care coordination platform. It connects providers, patients, families, and community partners in a single application, serving health systems, CCBHCs, community health organizations, and Medi-Cal ECM/CS providers.
- Ownership category
- akta.pro rank
SageSurfer industry classification
Industry- Product category
- Behavioral Health Care Coordination Software
- NAICS
- Custom Computer Programming Services (541511), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)
- SIC
- Services-Prepackaged Software (7372), Services-Misc Health & Allied Services, Nec (8090)
- akta.pro primary industry
- Integrated Behavioral Health (Collaborative Care) Platforms (HLALAEAC)
- akta.pro secondary industries
- Care Management & Coordination Platforms (case/disease management workflows) (HLACAHAD), Behavioral Health-Integrated Chronic Care (SUD comorbidity, collaborative care) (HLALAFAK)
Keywords
Where SageSurfer is headquartered
LocationHeadquarters
- HQ city
- Sunnyvale
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
SageSurfer business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations
Revenue model
- Platform Subscription: SaaS-based care coordination platform subscription model targeting healthcare organizations. The platform enables value-based care reimbursement and streamlined documentation, suggesting a subscription pricing structure with potential per-member or per-seat components for health plans and providers.
Go-to-market motion1 record
Distribution channels3 records
Marketing channels6 records
SageSurfer product offering
Product offeringCore offering
SageSurfer sells an AI-powered, omnichannel behavioral health care coordination platform that connects providers, patients, family members, and community partners in a single HIPAA-compliant application. The platform includes 150+ prebuilt automated workflows, predictive analytics for at-risk patient identification, EHR interoperability, and is delivered alongside dedicated Provider and Health Plan modules plus a native iOS/Android mobile app.
Product overview
SageSurfer is a unified AI-powered, omnichannel behavioral health care coordination platform designed for managing everything from crisis care for individuals with complex needs to engagement of diverse populations with mild to severe mental illness. The platform consists of a core SageSurfer Platform with 150+ prebuilt workflows, advanced reporting tools, and EHR interoperability, complemented by Provider and Health Plan modules. The Provider Module enables integrated communication, rapid onboarding, specialized tools for substance use and mental health disorders, and proactive intervention coordination. The Health Plan Module delivers real-time care team connections, AI-recommended self-care content, care plan management, risk-flagging dashboards, and contingency management tools. A mobile app is available for iOS and Android.
Differentiator
Problem solved
Functional benefit
Products and services
- SageSurfer Platform AI-powered, omnichannel behavioral health care coordination platform connecting providers, patients, family members, and community partners in a single HIPAA-compliant application to deliver wraparound care. Includes 150+ prebuilt automated workflows, predictive analytics, and EHR interoperability for health systems, community health centers, CCBHCs, and ECM/CS providers.
- Provider Module Module for healthcare providers enabling integrated communication among patients, providers, peers, and family members; rapid onboarding with integrated workflows; specialized tools for substance use and mental health disorders; and proactive intervention coordination.
- Health Plan Module Module for health plans and care managers enabling real-time care team connections, culturally informed AI-recommended self-care content, integrated care plan management, goal and utilization tracking, risk-flagging dashboards, and contingency management tools.
- SageSurfer Mobile App Native mobile application available on iOS (Apple App Store) and Android (Google Play Store) enabling patients and care team members to access care coordination features, communication tools, and self-care resources on-the-go.
Quantifiable outcome
- 86% patient engagement rate
- +4 more outcomes
Companies that use SageSurfer
Customer profileSegments4 records
Ideal customer profiles4 records
SageSurfer technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability4 records
Feature6 records
SageSurfer partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core and minor.
- NAMI (National Alliance on Mental Illness)coreNAMI is listed as an industry partner collaborating on behavioral health solutions. SageSurfer draws on expert voices to shape smarter, more connected behavioral health solutions through this partnership.
- General TransportminorListed as an industry partner collaborating with SageSurfer on behavioral health solutions.
- NCMWminorListed as an industry partner collaborating on behavioral health solutions.
- NSF (National Science Foundation)coreNSF is listed as an industry partner. SageSurfer collaborates with leading accelerators and healthcare organizations, drawing on expert voices to shape smarter behavioral health solutions.
- RCPAminorListed as an industry partner (Rehabilitation and Community Providers Association) collaborating on behavioral health solutions.
Scale indicators5 records
Recent moves6 records
Expansion highlights6 records
SageSurfer competitors and assessment
Company assessmentDirect peers
- Valera Health: Valera Health offers integrated behavioral health services with care management, peer support, and team-based coordination for high-need populations. Comparable in its care-team wraparound model and focus on outcomes for complex behavioral health patients.
- Eleanor Health: Eleanor Health is a value-based behavioral health provider focused on SUD and co-occurring mental health conditions with care coordination and community-based outreach. Shares SageSurfer's value-based care orientation and focus on SMI/SUD populations.
- Mindoula: Mindoula provides integrated behavioral health and care coordination services for individuals with SMI, SUD, and complex social needs using a multi-stakeholder team model. Comparable to SageSurfer's wraparound care approach with peer supports, family engagement, and predictive analytics.
- Iris Telehealth: Iris Telehealth provides telepsychiatry and behavioral health services to community health systems, FQHCs, and CCBHCs. Overlaps with SageSurfer's CCBHC and community health center customer base, though focused on clinician staffing rather than software coordination.
- Quartet Health: Quartet Health operates a collaborative care platform that connects primary care providers with mental health specialists to deliver integrated behavioral healthcare. Directly comparable to SageSurfer's team-based care coordination model for behavioral health populations.
- Brave Health: Brave Health delivers virtual behavioral health and care coordination for Medicaid populations, including SUD treatment. Closely comparable to SageSurfer's focus on Medicaid and safety-net populations with team-based coordination.
Broad incumbents
- Spring Health: Spring Health is a comprehensive mental health platform providing care navigation, therapy, coaching, and medication management for employers and health plans. Comparable integrated behavioral health offering though focused on employer benefits rather than safety-net providers.
- Lyra Health: Lyra Health is a large, well-funded mental health benefits platform serving employers and payers with therapy, coaching, and care navigation. Overlaps with SageSurfer in integrated behavioral health but operates at much broader scale and with employer-focused distribution.
Emerging players
- Ophelia: Ophelia is a virtual medication-assisted treatment provider for opioid use disorder with team-based care coordination. Adjacent to SageSurfer's SUD provider focus and value-based care model, though narrower in clinical scope.
- Boulder Care: Boulder Care is a telehealth provider for opioid use disorder and other substance use conditions, offering care coordination and harm-reduction services. Overlaps with SageSurfer's SUD segment and team-based coordination model.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks7 records
Key highlights7 records
Customer concentration
SageSurfer social profiles
Digital presenceSageSurfer compliance and trust
Trust signalCompliance2 records
SageSurfer financial estimates
Financial estimateRevenue estimate
Valuation estimate
SageSurfer leadership team
Management profileNumber of profiles
Profiles2 records
SageSurfer funding detail
Funding detailFunding overview
Funding rounds4 records
Investors5 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
SageSurfer M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about SageSurfer
What does SageSurfer do?
SageSurfer sells an AI-powered, omnichannel behavioral health care coordination platform that connects providers, patients, family members, and community partners in a single HIPAA-compliant application. The platform includes 150+ prebuilt automated workflows, predictive analytics for at-risk patient identification, EHR interoperability, and is delivered alongside dedicated Provider and Health Plan modules plus a native iOS/Android mobile app.
Is SageSurfer a public or private company?
SageSurfer is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was SageSurfer founded?
SageSurfer was founded in 2016. It employs 11 to 50 people.
Where is SageSurfer based?
SageSurfer is headquartered in Sunnyvale, United States, in the North America region.
How does SageSurfer make money?
One revenue line is on record: platform Subscription.
Who are SageSurfer's main competitors?
Direct peers on record are Valera Health, Eleanor Health, Mindoula, Iris Telehealth, Quartet Health and Brave Health. Broad incumbents are Spring Health and Lyra Health. Emerging players are Ophelia and Boulder Care.
Does SageSurfer have an API?
No public API is recorded for SageSurfer.
What industry is SageSurfer in?
SageSurfer's product category is Behavioral Health Care Coordination Software. Its primary akta.pro industry code is HLALAEAC, Integrated Behavioral Health (Collaborative Care) Platforms, with a secondary code of HLACAHAD, Care Management & Coordination Platforms (case/disease management workflows). Its NAICS code is 541511 and its SIC code is 7372.