What Rain Retail Software does

Rain Retail Software (DBA Rain POS) is a Provo, Utah-based SaaS company founded in 2006 that sells a cloud-based point-of-sale and retail management platform to small and mid-sized specialty retailers in the United States and Canada. The platform unifies POS, e-commerce, inventory management, customer relationship management, marketing automation, rental management, and work order tracking into a single system, with industry-specific feature modules tailored to nine-plus niche verticals including craft, boutique, outdoor, bike, dive, music, jewelry, ski, and quilting retailers. Notable vertical-specific functionality includes yard/ounce/piece inventory tracking for craft, PADI/SDI/SSI certification tracking for dive shops, GIA stone certification and appraisal management for jewelers, and Reverb integration for music retailers.

The underlying technology is a multi-tenant SaaS architecture with real-time inventory synchronization between online and in-store channels, native integrations to Shopify, QuickBooks Online and Desktop, Notions Marketing, Clientbook, Avalara, ShipStation, Reverb, Plaid, and PayPal, plus a beta Vendor Portal for supplier catalog management. The company monetizes through a three-tier subscription model (Rain Startup at $99/mo entry, Rain Core, and Rain Plus with bundled hardware), optional add-on modules (Marketing Package, Text Messaging, Subscriptions), hardware sales, and integrated payment processing with merchant financing via Access Capital. Go-to-market is a hybrid sales-led model with consultative demos and phone sales (385-404-6200) combined with a self-serve build-and-price configurator on the website.

Rain operates with a stated team of 75 people across sales, support, fulfillment, and development, is independently founder-owned (founders Milo LeBaron and Sean Roylance, with Clinton Brady as President), and has taken only a single disclosed $500,000 financing from Lighter Capital in March 2018, indicating a bootstrapped, capital-efficient operating posture. The company has received GetApp, Capterra, and Software Advice Top POS Software recognition in 2024 and is rated a top employer in Utah.

Name

Rain Retail Software

Legal name

Rain Retail Software

Website

https://rainpos.com

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

101–250 employees

Short description

Rain Retail Software (Rain POS) is a Provo, Utah-based SaaS provider of cloud point-of-sale, e-commerce, inventory, and marketing software serving small and mid-sized specialty retailers across nine-plus verticals including craft, boutique, outdoor, dive, music, jewelry, ski, and quilting stores in the US and Canada.

Ownership category

akta.pro rank

Product category

Specialty Retail Point of Sale Software

NAICS

Software Publishers (5132)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Software/SaaS Subscriptions (Consumer & Prosumer) (CRAFAIAB)

Keywords

• Retail point of sale
• Cloud POS software
• Specialty retail management
• Ecommerce point of sale
• Inventory management software

Headquarters

HQ city

Provo

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure, Supply Chain

Revenue model

1. SaaS Subscription: Monthly/annual subscription fees for POS software access. Three tier structure: Rain Startup ($99), Rain Core, and Rain Plus. Pricing scales by features and add-ons.
2. Integrated Payment Processing: Integrated payment processing with Access Capital for merchant financing. Revenue share or transaction fees from payment processing services.
3. Hardware Sales: Optional hardware packages including Touch PC, receipt printer, scanner, cash drawer, and chip card reader sold as add-ons to POS software.
4. Add-on Modules: Optional premium features including Marketing Package (enhanced email/SMS marketing, automated coupons), optional Text Messaging service, and additional modules like Subscriptions.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels7 records

Core offering

Rain Retail Software provides a cloud-based SaaS point-of-sale and unified retail management platform built for specialty retailers (craft, boutique, outdoor, bike, dive, music, jewelry, ski, and quilt/fabric stores). The platform combines in-store POS, ecommerce, real-time inventory synchronization, customer management, rental and work-order tracking, integrated payment processing, and marketing automation in a single system. Industry-specific modules (e.g., yard/ounce/piece tracking for craft, GIA certification for jewelry, Reverb sync for music) are delivered through tiered subscriptions (Rain Startup/Core/Plus) with optional hardware and add-on modules.

Product overview

Rain Retail Software offers a unified cloud-based SaaS platform combining point of sale, e-commerce, inventory management, marketing automation, rental management, and work order tracking for specialty brick-and-mortar retailers. The core Rain POS system serves as the central hub, with modular add-ons including Retail Marketing (email/text marketing, loyalty, automated coupons), Rental Management Software, Inventory Management, and Work Order Management. The platform provides industry-specific solutions across nine retail verticals: Bike Shop, Boutique, Craft Store, Dive Shop, Jewelry Store, Music Store, Outdoor Store, Quilt and Fabric Store, and Ski Shop. Pricing is structured in three tiers—Rain Startup (entry), Rain Core (mid-tier with multi-location and QuickBooks integration), and Rain Plus (full-service with serialized inventory and advanced features)—with integrated payment processing as an additional service. The ecosystem also includes a Vendor Portal (Beta) for supplier catalog management and a Build & Price tool for customizing solutions.

Differentiator

Problem solved

Functional benefit

Brands

• Rain POS: Cloud-based point of sale software for specialty retailers including craft stores, boutiques, and outdoor shops.

Products and services

• Rain POS (Retail Point of Sale) Cloud-based point-of-sale system designed for specialty retail stores, providing unified inventory management, sales processing, and customer tracking in a single platform.
• E-Commerce POS Integrated online and in-store sales platform enabling omnichannel shopping experiences with real-time inventory synchronization across channels.
• Retail Marketing Marketing automation module including email marketing, text messaging, automated coupons, customer loyalty programs, and review request tools.
• Rental Management Software Equipment and short-term rental tracking module for managing rental contracts, reservations, and inventory for outdoor and activity-based specialty retailers.
• Inventory Management Comprehensive inventory tracking system supporting multiple units of measure, serialized items, vendor catalogs, and multi-location transfers.
• Work Order Management Service and repair tracking module for managing work orders, technician assignments, parts, and customer communications.
• Bike Shop POS Specialized POS solution for bicycle retailers with repair tracking and rental management capabilities.
• Boutique POS Tailored POS for boutique clothing retailers featuring size, color, and style tracking with customer profile management.
• Craft Store POS POS system for craft retailers supporting yard/ounce/piece inventory tracking, class sign-ups, and Notions Marketing integration.
• Dive Shop POS Dive retailer solution with air card management, certification tracking (PADI, SDI/TDI, SSI), and service/repair features.
• Jewelry Store POS Jewelry retail POS with stone certification integration (GIA), appraisal management, commission tracking, and care plan features.
• Music Store POS Music retailer solution with repair tracking, Reverb integration, serialized inventory, and school rental management.
• Outdoor Store POS Outdoor gear retailer POS with rental equipment monitoring, seasonal inventory management, and trip/lesson scheduling.
• Quilt and Fabric Store POS Fabric retailer solution featuring vendor purchasing integrations, subscription management, precut tracking, and kit assembly.
• Ski Shop POS Ski retailer POS with rental management and repair tracking for seasonal gear.
• Integrated Payment Processing Fully integrated payment processing solution with tokenization, card-on-file support, and automated bank account verification via Plaid.
• Access Capital Business capital and financing options for merchants using Rain payments, delivered through the partnership with Access Capital.

Quantifiable outcome

• Average customer increases sales by 20% or more after switching to Rain POS
• +2 more outcomes

Named customers6 records

Segments8 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration13 records

Feature5 records

Partnerships

Four partnerships are on record, tiered core.

• ShopifycoreTechnology or IntegrationNative Shopify integration allowing retailers to sync products, inventory, and orders between Rain POS and Shopify ecommerce stores.
• QuickBooks OnlinecoreTechnology or IntegrationFull QuickBooks Online integration for accounting synchronization. Exports transaction data, sales receipts, cost of goods sold, vendor bills, and inventory adjustments. Available in US and Canada.
• Notions MarketingcoreTechnology or IntegrationProduct catalog integration for craft stores. Allows bulk importing of Notions Marketing products with color and style options directly into Rain POS inventory.
• Access CapitalcoreStrategic or Co-development PartnerMerchant financing partnership providing Access Capital loans to Rain POS customers for hardware purchases and business growth.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Lightspeed Retail: Lightspeed is a leading cloud POS for specialty retail verticals including apparel, bike, outdoor, and gift shops — directly overlapping Rain's craft, boutique, outdoor, ski, and bike shop focus, with integrated payments and ecommerce.
• Shopify POS: Shopify's POS offering unifies in-store and online retail for SMBs across many verticals — the same all-in-one commerce proposition Rain sells, but backed by Shopify's massive ecommerce platform and ecosystem.
• Square (Block): Square provides cloud POS with integrated payments and ecommerce tools to SMBs across retail categories. Its bundled hardware, payments economics, and aggressive pricing make it a primary competitor for Rain's SMB specialty retail base.
• Vend (Lightspeed): Vend (now part of Lightspeed) was a cloud POS built specifically for specialty retail SMBs, with similar vertical-friendly features and unified ecommerce — historically one of the closest direct competitors to Rain's positioning.
• Clover (Fiserv): Clover is an SMB POS + payments platform with an app marketplace, commonly used by small specialty retailers. Its hardware-plus-payments bundle competes directly with Rain's integrated payment processing and add-on module model.
• KORONA POS: KORONA is a cloud-based POS built for specialty retail verticals (ski, bike, outdoor, gift shops) with inventory and ecommerce features — directly comparable to Rain's vertical specialization and SMB specialty retail focus.
• Heartland Retail: Heartland Retail targets specialty retail verticals (apparel, footwear, outdoor) with a cloud POS including inventory, CRM, and ecommerce — closely aligned with Rain's multi-vertical specialty retail strategy.

Emerging players

• RepairShopr: RepairShopr is a POS + CRM + ticketing platform for repair shops — overlapping with Rain's Work Order Management and dive/music/bike service tracking capabilities at the SMB level.
• TouchBistro: TouchBistro is an iPad-based POS originally for restaurants that has expanded into broader specialty SMB retail — adjacent rather than direct, but competes for SMB POS budget in some overlapping verticals.
• Bindo POS: Bindo is a cloud POS with integrated ecommerce and inventory targeted at specialty and boutique retail SMBs — closely comparable in product surface area to Rain's boutique and specialty retail offerings.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/RainRetail
• LinkedInlinkedin.com/company/rainretail

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Rain Retail Software