Getplace.io

What Getplace.io does

Getplace.io is a B2B SaaS platform that provides delivery data intelligence to restaurant chains and delivery platforms. Founded in 2023 and headquartered in Amsterdam, the company aggregates and analyzes real-time data across multiple third-party delivery apps (including Uber Eats, Just Eat, and Deliveroo) to deliver competitive intelligence on in-app visibility, pricing, customer reviews, platform fees, and order volumes. The platform comprises five integrated modules — In-App Visibility & Delivery Areas, Price Tracking, Reviews Analytics, Fees & Commissions, and Transactions Estimation — and applies AI-powered natural language processing and anomaly detection to customer review text for sentiment analysis, complaint categorization (cold food, missing items, late delivery), topic detection, and praise pattern identification.

Getplace serves two primary customer segments: restaurant chains (QSRs, franchises, and multi-location operators) that need delivery intelligence across multiple markets, and delivery platforms that benefit from intelligence on restaurant partner performance and competitive dynamics. The company operates a consultative enterprise sales motion evidenced by 'Book a Demo' and 'Get Started' CTAs on the website, with no publicly disclosed pricing. Coverage spans 9+ international markets including Great Britain, Germany, UAE, Spain, Poland, Hungary, Mexico, Türkiye, USA, Romania, and Czech Republic, and the platform is reportedly trusted by 20+ market leaders. Revenue is generated through SaaS subscriptions with custom enterprise pricing based on the number of markets, restaurants, or features required. Distribution is direct enterprise sales with no marketplace listings, channel partners, or self-serve onboarding.

Name

Getplace.io

Legal name

Getplace

Website

https://getplace.io

Company type

Private

Founded year

2023

Operating status

Operating

Headcount range

1–10 employees

Short description

Getplace.io is a B2B SaaS delivery data intelligence platform serving restaurant chains and delivery platforms, providing AI-powered analytics on in-app visibility, pricing, reviews, fees, and transactions across 9+ international markets.

Ownership category

akta.pro rank

Product category

Restaurant Delivery Analytics Software

NAICS

Web Search Portals and All Other Information Services (519290)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Food Delivery & Restaurant Logistics Platforms (BPAMAHAB)

Keywords

• Delivery analytics platform
• Restaurant market intelligence
• Competitor price tracking
• Delivery zone mapping
• Location intelligence SaaS

Headquarters

HQ city

Amsterdam

HQ country

Netherlands

HQ region

Europe

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations

Revenue model

1. SaaS Subscription (implied): The platform operates as a subscription-based SaaS service providing delivery intelligence and analytics. Customers access the platform to monitor competitors, track visibility, pricing, reviews, and fees. The 'Get Started' and 'Book a Demo' CTAs suggest enterprise pricing based on scope/markets covered.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels2 records

Core offering

Getplace.io provides a unified delivery data intelligence SaaS platform that helps restaurant chains and delivery platforms monitor in-app visibility, track competitor pricing in real-time, analyze customer reviews using AI-powered sentiment and topic detection, optimize delivery fees and commissions, and estimate competitor order volumes across multiple delivery platforms and 9+ international markets.

Product overview

Getplace.io is a unified delivery data intelligence platform for restaurant chains and delivery platforms, consisting of five integrated modules: In-App Visibility & Delivery Areas (covering Visibility Index for app ranking tracking), Price Tracking, Reviews Analytics (with AI-powered insights), Fees & Commissions, and Transactions Estimation. The platform aggregates data across multiple delivery platforms to enable competitive benchmarking, real-time monitoring, and data-driven decision-making for restaurant operations.

Differentiator

Problem solved

Functional benefit

Products and services

• In-App Visibility & Delivery Areas Tracks restaurant position in delivery apps and monitors delivery zone coverage in real-time for restaurant chains. Includes coverage maps, zone comparison across competitors, zone strength analysis by area, and time-based delivery boundary change monitoring to detect where competitors deliver but the customer does not.
• Price Tracking Tracks real-time competitor pricing across all delivery platforms for restaurant chains and delivery platforms. Provides instant alerts for competitor price changes, historical price trend analysis, promotional alerts for competitor discounts and bundle deals, and menu change monitoring across competitor locations.
• Reviews Analytics AI-powered platform for restaurant franchises and QSRs to track customer feedback across delivery and review platforms, benchmark against competitors, and act on insights. Features include unified multi-channel review monitoring, AI topic detection, sentiment analysis beyond star ratings, automatic complaint categorization (cold food, missing items, late delivery), praise pattern identification, and competitive benchmarking.
• Fees & Commissions Monitors and optimizes unit economics by tracking platform commission fees and delivery fees across basket sizes for restaurant chains. Includes small order fee monitoring, distance-based fee tracking, and promotional impact analysis on effective commission rates across all delivery platforms.
• Transactions Estimation Estimates competitor order volumes and tracks market share by area for restaurant chains and delivery platforms. Includes delivery heatmaps to visualize demand concentration across delivery zones and identify high-demand areas for coverage optimization.

Quantifiable outcome

• 93% satisfaction rate for accurate deliveries
• +2 more outcomes

Named customers1 record

Segments2 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability3 records

Feature6 records

Scale indicators3 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Yumpingo: Restaurant guest feedback and review analytics platform with AI-driven sentiment and topic insights. Closely comparable on the AI-powered review-analytics module of Getplace.io.
• Buxton: Customer analytics and site selection intelligence for retail and restaurant chains. Comparable core offering around location strategy and competitive market intelligence for multi-unit brands.
• Placer.ai: AI-driven location intelligence and foot-traffic analytics platform serving retailers, restaurants, and commercial real estate. Directly comparable to Getplace.io on the location-intelligence core, with a broader retail/REIT footprint.
• Kalibrate: Location intelligence and demand forecasting platform for retail and restaurant chains. Comparable in providing data-driven site and competitive insights to multi-location operators.
• Dashmote: Amsterdam-based AI location intelligence platform for retail, food service, and hospitality brands. Highly comparable given shared HQ region, similar target customers (chains/QSR), and location-data product.
• Black Box Intelligence: Restaurant industry intelligence and benchmarking platform providing sales, traffic, and staffing data to chain operators. Directly comparable as a restaurant-data intelligence subscription.

Broad incumbents

• Sensor Tower: App intelligence and digital market insights platform covering downloads, usage, and advertising. Adjacent competitive-intelligence capability applied to delivery-app data at greater scale.
• Similarweb: Public web and app intelligence platform with traffic, engagement, and competitive benchmarking. Broader incumbent with overlapping competitive-intelligence capabilities across delivery platforms.
• Toast: End-to-end restaurant technology platform (POS, payroll, online ordering, analytics). Indirect overlap on restaurant analytics and as a sales channel for delivery/operational intelligence buyers.
• Crunchtime: Restaurant operations platform covering inventory, labor, and food cost analytics for multi-unit operators. Adjacent in serving the same enterprise restaurant customer base with operational analytics.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds2 records

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Getplace.io