Citygo
Citygo is a French mobile carpooling platform that matches drivers and passengers travelling in the same direction for short urban and suburban trips up to 80 km, serving 3.5 million registered users across major French metropolitan areas via a per-trip commission model.
- Company typePrivate
- Founded2013
- HeadquartersParis, France
- Headcount11–50
- GTM typeB2C
- OfferingDigital Commerce or Content
What Citygo does
Citygo is a French urban carpooling mobile platform founded in 2013 and headquartered in Paris that connects private-vehicle drivers and passengers traveling in the same direction for short-distance trips of up to 80 kilometres. Its core product is a single mobile application (iOS and Android, distributed via direct App Store and Play Store downloads) that combines real-time matching, immediate or advance booking, dual driver/passenger modes, ID verification, a rating system, reliability badges, and 24/7 customer support trained to handle gender-based and sexual violence incidents. The platform is operational in Île-de-France, Marseille, Lille, Lyon, Toulouse, and Montpellier, with stated intent to expand across all of France.
Citygo firmographics
Firmographics- Name
- Citygo
- Legal name
- Citygo
- Website
- https://citygo.io
- Company type
- Private
- Founded year
- 2013
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Citygo is a French mobile carpooling platform that matches drivers and passengers travelling in the same direction for short urban and suburban trips up to 80 km, serving 3.5 million registered users across major French metropolitan areas via a per-trip commission model.
- Ownership category
- akta.pro rank
Citygo industry classification
Industry- Product category
- Urban Carpooling / Ride Sharing Marketplace
- NAICS
- Taxi and Ridesharing Services (485310), Taxi and Ridesharing Services (48531)
- SIC
- Transportation Services (4700), Local & Suburban Transit & Interurban Hwy Passenger Trans (4100)
- akta.pro primary industry
- Ride-Hailing & Taxi Aggregation Platforms (BPAMAIAE)
- akta.pro secondary industries
- Long-Distance / Intercity Ridesharing (THADAFAC), Ridesharing & Taxi Dispatch Platforms (BPAMAHAA)
Keywords
Where Citygo is headquartered
LocationHeadquarters
- HQ city
- Paris
- HQ country
- France
- HQ region
- Europe
Markets served
Citygo business model
Business model- GTM type
- B2C
- Offering type
- Digital Commerce or Content
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- Platform Commission: Citygo charges a 25% commission plus €0.20 fixed fee per trip (approximately 27% total) from the passenger payment. This commission covers infrastructure, marketing, customer support available 24/7, and platform development. The commission is included in the passenger price and does not reduce driver earnings.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Per-trip pricing based on distance |
| Transaction based/ take rate | Pay-as-you-go | Loyalty discounts for frequent passengers |
| Transaction based/ take rate | Pay-as-you-go | Referral rewards for both referrer and new user |
| Transaction based/ take rate | Pay-as-you-go | First-time passenger discount |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels5 records
Citygo product offering
Product offeringCore offering
Citygo operates a mobile-based urban carpooling marketplace that connects individual drivers and passengers traveling in the same direction for short-distance trips of up to 80 km within and around French cities. The platform handles real-time matching, booking, payment processing (cash or card via Stripe), and trust/safety features including ID verification, ratings, and 24/7 support. Citygo earns revenue by charging a commission of approximately 25% plus €0.20 per trip on the passenger side.
Product overview
Citygo operates as a single unified mobile application — the Citygo urban carpooling platform — which connects drivers and passengers for shared short-distance trips of up to 80 km across French cities including Paris/Île-de-France, Marseille, Lille, Lyon, Toulouse, and Montpellier. The core app is the primary product, supplemented by several integrated modules including the Porte-Monnaie (digital wallet) for managing payments, the Programme de Fidélité (loyalty program) offering tiered discounts to regular passengers, and the Parrainage (referral program) providing credit rewards to both referrers and referred users. Safety is addressed through dedicated modules including Badges de Fiabilité (reliability badges), Women Only filtering for female-only trips, real-time driver location tracking, and a 24/7 incident reporting and support function. Pricing is based on a fiscal kilometer rate plus a service commission of approximately 27%.
Differentiator
Problem solved
Functional benefit
Products and services
- Citygo Urban Carpooling Mobile App Mobile application (iOS and Android) that functions as a two-sided urban carpooling marketplace. Drivers and passengers can self-onboard, search for same-direction trips under 80 km, book, pay (cash or card), and switch between driver and passenger modes in a single app. Includes real-time matching, ID verification, ratings, in-app secure communication, real-time driver tracking, 24/7 support, and a digital wallet.
Quantifiable outcome
- Average savings of €200 per month for regular carpoolers
- +3 more outcomes
Companies that use Citygo
Customer profileSegments4 records
Ideal customer profiles4 records
Citygo technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
Feature6 records
Citygo partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- StripecoreStripe provides certified payment processing infrastructure for in-app transactions. Used for all card payments, Apple Pay, and Google Pay. Ensures secure, reliable transaction processing for the carpooling marketplace.
- Google MapscoreGoogle Maps integration for route planning, address search, and navigation within the Citygo application. Enables location-based matching and real-time tracking features.
Scale indicators8 records
Recent moves6 records
Expansion highlights4 records
Citygo competitors and assessment
Company assessmentBroad incumbents
- Yango (Yandex Go): International ride-hailing platform with growing presence in European urban markets. Comparable to Citygo only at the mobility-platform level; primarily ride-hailing rather than carpooling, but a relevant adjacent competitor for the urban commuter.
- Via: Shared-ride and microtransit platform operating in multiple European cities. Overlaps with Citygo's shared-ride urban mobility concept but operates pooled, professionally driven shuttles rather than peer-to-peer carpooling.
- Heetch: French ride-hailing and VTC platform serving urban nightlife and mobility use cases. Competes with Citygo for the same urban rider pool and evening travel demand (especially women passengers), but operates a professional-driver model rather than carpooling.
- Uber: Global ride-hailing and mobility platform active across France including Paris. While Uber is professionally driven rather than carpooling, it competes for the same commuter wallet and sets consumer expectations on safety, payments, and UX that Citygo must match.
Direct peers
- Klaxit (now BlaBlaCar Daily): Was a French short-distance commuter carpooling app acquired by BlaBlaCar. Closely matched Citygo's urban-commuter niche and now represents BlaBlaCar's main productized response to Citygo and Karos in the daily commute segment.
- Karos: French carpooling platform purpose-built for daily home-to-work commuting. Almost a pure mirror of Citygo's short-distance, commuter-focused proposition, and the most direct head-to-head competitor for French urban carpooling density.
- BlaBlaCar: Dominant French and European carpooling platform connecting drivers and passengers for shared trips. Directly comparable to Citygo on the carpooling marketplace model, though BlaBlaCar historically emphasizes long-distance intercity travel where Citygo focuses on sub-80km urban/suburban trips.
- Mobicoop: French cooperative carpooling platform offering both short- and long-distance ride sharing. Operates in the same French regulatory and cultural environment as Citygo and targets overlapping commuter and intercity use cases, though with a cooperative ownership model.
Emerging players
- Ridy: Tech provider offering white-label carpooling and ride-sharing software for operators, including in European markets. Adjacent rather than direct: Citygo could either partner with Ridy to accelerate product development or face Ridy-powered regional competitors.
Regional players
- SNCF (inOui, TER, BlaBlaBus): French state rail and inter-city bus operator (parent of BlaBlaBus after acquiring BlaBlaCar's bus unit). Sets the modal baseline for French intercity and commuter travel and indirectly competes with Citygo for the same French commuter and intercity passenger pool.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Citygo social profiles
Digital presenceCitygo financial estimates
Financial estimateRevenue estimate
Valuation estimate
Citygo leadership team
Management profileNumber of profiles
Profiles3 records
Citygo funding detail
Funding detailFunding overview
Funding rounds6 records
Investors9 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Citygo M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Citygo
What does Citygo do?
Citygo operates a mobile-based urban carpooling marketplace that connects individual drivers and passengers traveling in the same direction for short-distance trips of up to 80 km within and around French cities. The platform handles real-time matching, booking, payment processing (cash or card via Stripe), and trust/safety features including ID verification, ratings, and 24/7 support. Citygo earns revenue by charging a commission of approximately 25% plus €0.20 per trip on the passenger side.
Is Citygo a public or private company?
Citygo is a private company. It is classified as venture growth investor backed and is currently operating.
When was Citygo founded?
Citygo was founded in 2013. It employs 11 to 50 people.
Where is Citygo based?
Citygo is headquartered in Paris, France, in the Europe region.
How does Citygo make money?
One revenue line is on record: platform Commission.
Who are Citygo's main competitors?
Broad incumbents on record are Yango (Yandex Go), Via, Heetch and Uber. Direct peers are Klaxit (now BlaBlaCar Daily), Karos, BlaBlaCar and Mobicoop. Ridy is listed as an emerging player. SNCF (inOui, TER, BlaBlaBus) is listed as a regional player.
Does Citygo have an API?
No public API is recorded for Citygo.
What industry is Citygo in?
Citygo's product category is Urban Carpooling / Ride Sharing Marketplace. Its primary akta.pro industry code is BPAMAIAE, Ride-Hailing & Taxi Aggregation Platforms, with a secondary code of THADAFAC, Long-Distance / Intercity Ridesharing. Its NAICS code is 485310 and its SIC code is 4700.