What Helper Helper does

Helper Helper is a cloud-based volunteer management SaaS platform that enables organizations to coordinate, track, and verify community service hours across their member base. Founded in 2013/2014 as Helper Helper, LLC and headquartered in St. Louis, Missouri, the company serves a multi-vertical customer base spanning college athletic departments (200+ NCAA institutions), high schools, colleges and universities, non-profits, corporate employee volunteer programs, sororities and fraternities, and professional sports teams. The platform consists of native iOS and Android applications, a mobile-friendly web application, and a coordinator web portal, supported by integration infrastructure including SSO (ClassLink and university identity providers), calendar sync, and AWS-hosted infrastructure with Twilio and Mandrill for notifications.

The product surface is modular and includes attendance validation (QR codes, check-in links, coordinator verification), a reporting and analytics dashboard with customizable reports and economic impact calculations, goal-setting, service competitions, waitlist management, surveys with photo uploads, recurring events, automated reminders, volunteer service transcripts, custom categories, and community partner access. Each customer organization receives a private, branded cloud environment with custom logos and colors.

The business model is subscription-based SaaS with a self-serve free trial and a sales-assisted motion for larger accounts via scheduled demos. Go-to-market combines product-led growth (free trial), event-driven acquisition (the annual NCAA Community Engagement Impact Challenge), and field sales targeting athletic departments and school districts. The company also generates ancillary revenue through the National Service Honor recognition program (certificates, lapel pins, and medallions), launched in June 2025 as a replacement for the paused Presidential Volunteer Service Award. The company operates with a small executive team of three (Krista Clement as President and Founder, Chelsea Fritz as Vice President, Matt Wright as CTO) and has raised approximately $200,000 in total disclosed funding across small angel and grant rounds.

Name

Helper Helper

Legal name

Helper Helper, LLC

Website

https://helperhelper.com

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

1–10 employees

Short description

Helper Helper is a cloud-based volunteer management SaaS platform that helps organizations coordinate, track, and verify community service hours. It serves college athletic departments, schools, universities, non-profits, corporates, and Greek organizations via web and mobile apps, powered by a long-standing NCAA partnership.

Ownership category

akta.pro rank

Product category

Volunteer Management Software

NAICS

Educational Support Services (611710), Temporary Help Services (561320), Vocational Rehabilitation Services (624310), Services for the Elderly and Persons with Disabilities (624120), Emergency and Other Relief Services (624230)

SIC

Services-Educational Services (8200), Services-Social Services (8300), Services-Facilities Support Management Services (8744), Services-Computer Programming, Data Processing, Etc. (7370), Services-Help Supply Services (7363)

akta.pro primary industry

Disability Services & Assistive Solutions (Accessibility, Assistive Tech) (BPAGALAM)

Keywords

• Volunteer management software
• Service hour tracking
• Volunteer coordination platform
• Community engagement software
• Volunteer hour verification

Headquarters

HQ city

St Louis

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations

Revenue model

1. Platform Subscription: Subscription-based pricing model for organizations (schools, companies, non-profits) to access the volunteer management platform. Organizations subscribe to provide their members with access to the platform.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels6 records

Core offering

Helper Helper is a cloud-based volunteer tracking and management platform available via native iOS, Android, and web applications, plus a coordinator web portal. It enables organizations to coordinate volunteer opportunities, track and validate service hours, send automated reminders, and generate reports and analytics on engagement. The platform serves companies, high schools, colleges and universities, college athletic departments, non-profits, sororities and fraternities, and professional sports teams.

Product overview

Helper Helper is a volunteer tracking app and management platform offered as a unified product with native iOS, Android, and web applications plus a Coordinator Web Portal. The platform includes multiple integrated modules: Attendance Validation, Reporting Dashboard, Goals Feature, Service Competitions, Waitlist Management, Survey Center, Single Sign-On Integration, Calendar Integrations, Recurring Events, Automated Service Reminders, Photo Uploads, Volunteer Service Transcripts, Custom Categories, and Community Partner Access. As a complementary offering, Helper Helper launched the National Service Honor—a verified award program providing certificates, lapel pins, and medallions for volunteer recognition, positioned as a replacement for the paused Presidential Volunteer Service Award.

Differentiator

Problem solved

Functional benefit

Products and services

• Helper Helper Platform A cloud-based volunteer tracking and management platform that coordinates and tracks service hours for organizations including companies, non-profits, high schools, colleges, universities, and athletic departments. Sold as a subscription to organizations whose members use it.
• Native iOS App Native iPhone application that allows volunteers to find volunteer opportunities, track and validate attendance, reflect on participation, and share photos on the go.
• Native Android App Native Android application enabling volunteers to access the Helper Helper platform on mobile devices for event sign-ups, attendance tracking, and engagement recording.
• Mobile-Friendly Web App Web-based application accessible via browser on desktop or mobile devices for users who prefer not to download native apps.
• Coordinator Web Portal Administrative interface for coordinators to manage events, validate volunteer hours, run reports, and oversee volunteer engagement across their organization.
• National Service Honor Verified national volunteer recognition award program offering certificates, lapel pins, and medallions at Bronze, Silver, Gold, and Lifetime Achievement levels. Positioned as a replacement for the paused PVSA program and available to both Helper Helper users and non-users.

Quantifiable outcome

• Reduced administrative task time by 75% for student-athlete development programs
• +3 more outcomes

Named customers10 records

Segments7 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature6 records

Partnerships

Three partnerships are on record, tiered core and flagship.

• ClassLinkcoreTechnology or Integration · 31 August 2022Partnership to streamline volunteer management for schools by integrating Helper Helper with ClassLink's single sign-on and roster management platform. Enables schools to more easily deploy Helper Helper through existing ClassLink relationships.
• NCAAflagshipStrategic or Co-development Partner · 1 January 2014Long-standing partnership since 2014 where Helper Helper serves as the official volunteer management platform powering the NCAA Community Engagement Impact Challenge. The competition tracks volunteer hours across Division I, II, and III schools annually.
• Amazon Web ServicescoreTechnology or IntegrationAccount data is hosted at Amazon Web Services in the United States as stated in the privacy policy.

Scale indicators6 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• Benevity: Leading enterprise CSR and corporate volunteer management SaaS. Compares to Helper Helper on employee volunteer tracking, but operates at significantly larger scale and serves global enterprises with broader giving, granting, and engagement functionality.
• Goodera: Corporate volunteering and ESG platform serving large multinationals. Overlaps with Helper Helper's corporate volunteer tracking use case but operates at enterprise scale with international reach and a more expansive feature set.
• YourCause (Blackbaud): Now part of Blackbaud; provides CSRconnect, volunteer management, and grants management as part of a broader nonprofit/CSR software suite. Comparable on volunteer tracking functionality but bundled into a much larger enterprise platform.
• CyberGrants (Bonterra): Corporate giving, grants, and volunteer management suite from Bonterra. Overlaps with Helper Helper's corporate employee volunteer use case as part of a broader enterprise CSR offering.

Direct peers

• VolunteerHub: Volunteer management SaaS for nonprofits, schools, and corporate volunteer programs. Direct competitor to Helper Helper with similar self-serve/PLG motion and feature parity around sign-ups, hour tracking, and reporting.
• GivePulse: Volunteer management and community engagement platform with strong university and nonprofit focus. Closest head-to-head competitor to Helper Helper in collegiate and non-profit volunteer tracking.
• Track It Forward: Volunteer hour tracking software targeting schools, nonprofits, and corporate programs. Comparable SMB-focused positioning and similar feature scope to Helper Helper's core platform.
• Volgistics: Established volunteer management software for nonprofits and volunteer coordinators. Comparable subscription model and similar volunteer hour tracking / reporting core, with a longer operating history.
• Brightest: Employee volunteering, giving, and engagement platform serving mid-market and enterprise customers. Direct competitor for Helper Helper's corporate volunteer tracking use case, with deeper HR-system integrations.

Emerging players

• SignUpGenius: Lightweight volunteer signup and coordination platform widely used by schools, churches, and nonprofits. Comparable to Helper Helper on volunteer signup workflow, though with less robust hour-tracking, reporting, and mobile verification.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/helperhelperapp
• Instagraminstagram.com/helperhelperapp
• Facebookfacebook.com/HelperHelperApp

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds3 records

Investors3 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Helper Helper