What iPostal1 does

iPostal1, operating under parent company USZoom LLC, is a SaaS digital mailbox provider offering real physical street addresses (rather than PO boxes) across a network of more than 4,250 locations in the United States and internationally, including office buildings, coworking spaces, and retail pack-and-ship stores. The proprietary platform enables individuals, families, and businesses to receive mail and packages from USPS, FedEx, UPS, DHL, and Amazon, then view, forward, scan, shred, or consolidate items through a web portal and free iOS/Android applications. The company serves customers in 118 countries and has opened more than 1.5 million mailboxes cumulatively, with the 1 million mailboxes milestone reached in January 2024.

The product portfolio is built around three tiered subscription plans: Virtual Mailing Address (from $9.99/month) for personal use, Virtual Business Address (from $14.99/month) for business registration and image, and Virtual Office (from $39.99/month) which adds phone, fax, and voicemail services. Recurring subscriptions form the revenue backbone, complemented by usage-based revenue from mail scanning ($2.25/request), forwarding carrier passthroughs, international package consolidation (marketed at up to 80% savings), and a suite of add-ons including AI & Live Call Answering ($49/month), Create & Send Mail ($0.85/item), Registered Agent Service ($99/year), and online notarization ($25/session). Channel distribution combines a self-serve product-led website, a channel partner program (Annex Brands, Office Evolution, RSA, Staples Canada covering 297 stores), and enterprise sales for digital mailroom transformation at corporates and commercial real estate operators. The company is privately held and bootstrapped, led by founder and CEO Jeff Milgram, with no disclosed institutional funding rounds.

Name

iPostal1

Legal name

iPostal1, LLC

Website

https://ipostal1.com

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

1–10 employees

Short description

iPostal1 is a privately held SaaS digital mailbox provider operating the largest network of over 4,250 real physical street addresses, serving individuals, small businesses, and enterprises across 118 countries with mail/package receiving, scanning, forwarding, and virtual office services on a tiered subscription model.

Ownership category

akta.pro rank

Product category

Digital Mailbox Services

NAICS

Private Mail Centers (561431), Direct Mail Advertising (541860)

SIC

Retail-Catalog & Mail-Order Houses (5961), Services-Direct Mail Advertising Services (7331)

akta.pro primary industry

P.O. Boxes & Virtual Mailboxes (TLAAAAAG)

Keywords

• Virtual mailbox services
• Digital mail management
• Mail forwarding services
• Virtual office solutions
• Package receiving services

Headquarters

HQ city

Suffern

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B and B2C

Offering type

Software

Cost components

Technology or R&D, Operations, Personnel, Marketing or Sales, Infrastructure

Revenue model

1. Monthly/Annual Subscription Plans: Core revenue from tiered subscription plans (Virtual Mailing Address, Virtual Business Address, Virtual Office) billed monthly or annually. Plans vary by mailbox tier (Standard, Select, Premium, Prestige) and include different numbers of mail items per month. Annual plans offer 2 months free.
2. Mail Forwarding and Shipping Fees: Revenue from forwarding mail and packages to any address worldwide. Users pay carrier fees displayed in real-time. Includes package consolidation fees and international forwarding.
3. Document Scanning Services: Content scanning of mail items (up to 10 pages per request) at $2.25 per request, with discounted bundles available (5, 10, or 20 requests). Also includes shredding services in bundles.
4. Phone and Fax Services: Virtual Office plans include phone forwarding ($0.015-0.12 per minute depending on destination), voicemail ($0.01 per minute with 250 free minutes), and fax services ($0.10-0.15 per page incoming).
5. Registered Agent Add-on: $99/year add-on service for business customers needing registered agent representation in applicable states.
6. Check Deposit and Other Services: Check deposit service at $4.95 for up to 5 checks plus shipping. Additional services include extended storage fees, insurance purchases, and notary services ($25 per session).
7. AI & Live Call Answering: Add-on service starting at $49/month for live call answering with AI and real people greeting callers and managing appointments.
8. Create & Send Mail: Pay-per-use outgoing mail service starting at $0.85/item for letters and $1.19 for postcards. No monthly fee or minimums.

Pricing tiers

Go-to-market motion3 records

Distribution channels7 records

Marketing channels7 records

Core offering

iPostal1 provides a Digital Mailbox SaaS platform that gives customers a real physical street address at one of 4,250+ locations across the U.S. and internationally, enabling them to receive postal mail and packages from USPS, FedEx, UPS, DHL, and Amazon, and then view, forward, scan, shred, recycle, or pick up those items via website or mobile app. The company sells tiered subscription plans (Virtual Mailing Address, Virtual Business Address, Virtual Office) plus add-on services including Registered Agent, AI & Live Call Answering, Create & Send Mail, online notarization, and enterprise Digital Mailroom solutions for corporations and channel partners.

Product overview

iPostal1 is a SaaS tech company offering the leading Digital Mailbox platform with over 4,250 physical mailing address locations worldwide. The product portfolio consists of three tiered service plans built on a unified Digital Mailbox platform: Virtual Mailing Address (starting at $9.99/month) for personal use, Virtual Business Address ($14.99/month) adding business name support and company registration capabilities, and Virtual Office ($39.99/month) further adding local/toll-free phone and fax services. Add-on services include AI & Live Call Answering, Create & Send Mail, Notarize Documents, and Registered Agent Service. Enterprise solutions include Digital Mailroom for corporate mailroom digitization, Channel Partner Program for retail locations, and Reseller Program with API integration for white-label distribution. All plans include free iOS/Android mobile apps, unlimited cloud storage for scans and voicemails, and the ability to receive packages from USPS, FedEx, UPS, DHL, and Amazon.

Differentiator

Problem solved

Functional benefit

Products and services

• Digital Mailbox Service Core SaaS platform that gives users a real physical street address at one of 4,250+ iPostal1 locations in the U.S. and internationally; users receive postal mail and packages from USPS, FedEx, UPS, DHL, and Amazon, then view, forward, scan, shred, recycle, or pick up items via website or mobile app 24/7.
• Virtual Mailing Address Subscription plan starting at $9.99/month providing a personal real physical street address, remote mail and package management, mail forwarding, document scanning, cloud storage, and free iOS/Android app access; for individuals and families.
• Virtual Business Address Business subscription plan starting at $14.99/month that includes all Virtual Mailing Address features plus the ability to receive mail in a business name, register a company, support up to six recipient names plus one company name per address, and access optional premium office-building addresses.
• Virtual Office Premium subscription plan starting at $39.99/month combining the Virtual Business Address with local or toll-free phone and fax services, including call forwarding, personalized voicemail greetings, dedicated electronic fax line, and optional toll-free number upgrades; for SMBs that want a complete virtual office presence.
• AI & Live Call Answering Add-on service starting at $49/month offering AI-powered and live call answering for business lines; trained AI and real people greet callers with custom messages, transfer calls, schedule appointments, and deliver conversation summaries to the customer's Digital Mailbox.
• Create & Send Mail Pay-per-use outgoing mail service starting at $0.85/item for letters and $1.19 for postcards; transforms digital documents, invoices, or letters into physical mail sent to single or multiple recipients with no monthly fee or minimums.
• Notarize Documents Online notarization add-on priced at $25 per session; users upload documents, connect with a notary public online, and receive a notarized PDF in under 15 minutes (not designed for Form 1583 notarization).
• Registered Agent Service Add-on service priced at $99/year enabling businesses to manage legal, tax, and government documents through their Digital Mailbox; provides registered agent representation in more than 20 U.S. states with immediate scanning and notification upon receipt.
• iPostal1 Mobile App Free smartphone app for iOS and Android enabling users to access and manage their digital mailbox, view mail images, receive notifications, forward items, schedule pickups, and access voicemail from anywhere.
• Digital Mailroom (Enterprise) Enterprise solution that upgrades corporate, commercial, or residential mailrooms to digital operations with data capture, remote delivery, and mail/package management without capex investment; targets corporations, commercial real estate operators, and residential complexes.
• Channel Partner Program Enterprise program enabling retail pack-and-ship stores, coworking spaces, and executive business centers to become iPostal1 partner locations; partners list addresses on iPostal1 to attract new customers and generate revenue from digital mailbox services.
• Reseller Program White-label or iPostal1-branded reseller program allowing companies to sell digital mailbox addresses and services on their own websites; creates passive revenue streams with API integration available for backend service management.

Quantifiable outcome

• Save up to 80% on international shipping through consolidation and discounted forwarding locations
• +4 more outcomes

Named customers6 records

Segments5 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability6 records

Feature8 records

Partnerships

Seven partnerships are on record, tiered core, strategic, major and minor.

• Staples CanadacoreChannel Partner/ Reseller/ Distributor · 9 September 2025Strategic partnership announced September 9, 2025 making iPostal1 digital mailbox solutions available in all 297 Staples store locations across Canada. This major retail partnership significantly expands iPostal1's physical presence in Canada and leverages Staples' established retail footprint.
• Universal Postal UnionstrategicStrategic or Co-development Partner · 9 September 2025iPostal1 joined the Universal Postal Union's Consultative Committee helping to shape the future of mail and logistics worldwide. Presented at the 28th Universal Postal Congress in Dubai.
• Annex BrandsmajorChannel Partner/ Reseller/ Distributor · 5 November 2019iPostal1 became an Approved Vendor for Annex Brands Inc., one of the largest franchise companies for retail pack and ship stores, operating under Postal Annex, Pak Mail, AIM, and Parcel Plus brands.
• Office EvolutionmajorChannel Partner/ Reseller/ Distributor · 31 October 2019Office Evolution franchise partnership where iPostal1 attends annual franchisee conventions to educate about Digital Mailbox technology and listing workspace addresses on iPostal1.com.
• Retail Shipping Associates (RSA)majorChannel Partner/ Reseller/ Distributor · 12 May 2015RSA selected iPostal1 as the Premium Supplier for Digital Mailbox service for its membership stores, enabling consumers and businesses to manage postal mail and packages online.
• USZoom LLCcoreOthersParent company USZoom LLC, founded by Jeff Milgram, has been pioneering digital mailboxes and mailroom management software since 2007. iPostal1 was launched in 2015 as a consumer-facing brand under this parent company.
• Various Business Service Partners (Relay, Xero, Google Workspace, QuickBooks, Gusto, etc.)minorGTM or Marketing PartnerPerks program featuring partner companies offering discounts to iPostal1 customers including business banking, accounting software, website building, payroll, insurance, and other services.

Scale indicators12 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Traveling Mailbox: Traveling Mailbox provides digital mailbox services with real U.S. street addresses, mail scanning, and forwarding, primarily targeting expats, RVers, and remote workers. It competes head-to-head with iPostal1's lower-tier Virtual Mailing Address plans on price and feature set.
• Anytime Mailbox: Anytime Mailbox operates a global network of virtual mailbox addresses where customers choose a location and manage mail via app or web. Like iPostal1, it runs a marketplace model with partner mail centers and overlapping SMB and expat target customers.
• Earth Class Mail: Earth Class Mail is one of the longest-standing U.S. digital mailbox providers, offering real street addresses, mail scanning, forwarding, and deposit services. It directly competes with iPostal1 across both individual and small business plans with a comparable subscription + usage-based pricing model.
• Davinci Virtual: Davinci Virtual offers virtual office, virtual mailbox, live receptionist, and meeting room services to SMBs and professionals. It is a direct competitor to iPostal1's Virtual Office plans, particularly for U.S. customers seeking a more traditional virtual office bundle.
• VirtualPostMail: VirtualPostMail offers digital mailbox, mail scanning, check deposit, and Registered Agent services, primarily serving U.S. businesses and international customers. It overlaps directly with iPostal1's full product stack including the Registered Agent add-on.
• PostScanMail: PostScanMail is a virtual mailbox service providing real street addresses, mail scanning, forwarding, and shredding, with both U.S. and international locations. It targets the same SMB and individual customers as iPostal1 with a similar subscription pricing model.
• PostNet: PostNet is a franchise network of retail pack-and-ship centers that offer mailbox rentals, shipping, and business services. It is both a partner-like distribution channel for iPostal1 and a direct competitor in the brick-and-mortar mailbox rental space.
• US Global Mail: US Global Mail provides U.S. virtual mailboxes with mail scanning, forwarding, and consolidation targeted at expats, travelers, and international shoppers. It competes with iPostal1 in the international forwarding and multi-carrier receiving use case.

Broad incumbents

• The UPS Store: The UPS Store is the largest U.S. retail chain offering mailbox rentals as part of a broader shipping, printing, and small business services portfolio. It competes with iPostal1 at the street-address mailbox tier but lacks iPostal1's native digital mailbox app experience.
• IWG / Regus: IWG (parent of Regus, HQ, Spaces) is the world's largest provider of flexible workspaces, offering virtual office plans that include a business address, mail handling, and phone services. It competes with iPostal1 at the Virtual Office tier and serves many of the same enterprise and SMB customers globally.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/ipostal1
• LinkedInlinkedin.com/company/ipostal1

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about iPostal1