Traveling Mailbox

What Traveling Mailbox does

The business runs on a subscription model with four tiers: Basic ($15/month, 40 envelopes), Extended ($25/month, 100 envelopes), Small Business ($55/month, 200 envelopes), and HIPAA ($99/month, 200 envelopes with BAA agreement). Annual billing offers two months free. Transaction-based fees on forwarding ($2 per shipment plus postage), check deposits, QuickScan, Flex Scan, and storage supplement recurring subscription revenue. Distribution is direct-to-consumer through a self-serve website with prominent pricing, plus phone and live chat support seven days per week; an affiliate program pays 10-15% lifetime recurring commissions to referrers in travel and RV communities. The company is founder-managed by President Travis Poole and Senior Vice President Mike Puckett, with a lean team of 1-10 employees, no disclosed external funding, no parent company, and no subsidiaries. Travel

Name

Traveling Mailbox

Legal name

Traveling Mailbox, LLC

Website

https://travelingmailbox.com

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

1–10 employees

Ownership category

akta.pro rank

Product category

Virtual Mailbox and Mail Forwarding Services

NAICS

Couriers and Express Delivery Services (4921), Couriers and Messengers (492), Private Mail Centers (561431)

SIC

Air Courier Services (4513), Trucking & Courier Services (No Air) (4210)

akta.pro primary industry

Mailroom & Package/Parcel Management Services (BPABAEAB)

akta.pro secondary industries

Carrier-Owned Parcel Locker Networks (TLAAAMAA), Self-Storage Ancillary Services (Locks, Boxes, Truck Rental, Mailbox/Package Acceptance) (HSAKAGAH)

Keywords

• Virtual mailbox services
• Mail scanning solutions
• Mail forwarding services
• Remote check deposit
• HIPAA compliant mailbox

Headquarters

HQ city

Sanford

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Monthly/Annual Subscription Plans: Core recurring revenue from subscription tiers (Basic $15/mo, Extended $25/mo, Small Business $55/mo). Annual plans offer 2 months free. Plans include envelope scans, page scans, and mailbox recipients. Additional envelope scans at $0.25 each, additional page scans at $0.50 each. Unused scans rollover on Extended and Small Business plans.
2. Check Deposit Service: $4.95 per check deposit plus postage. Checks are endorsed and mailed to customer's bank for deposit with tracking.
3. Mail Forwarding: Postage plus $2 per shipment (not per item). Shipments via USPS, FedEx, or UPS. Consolidation at no extra charge.
4. Package Storage: $0.10 per lb per day after 30 days of free storage.
5. Mail Hold Storage: $1 per envelope per month to hold physical copies beyond 30 days.
6. QuickScan Service: $5 fee per QuickScan request for priority content scanning within 10 minutes.
7. Flex Scan Service: $2.50 fee per Flex Scan request (page scans do not count toward monthly limits).
8. HIPAA Compliant Plan: $99/month plan with BAA agreement, 200 envelopes, 180 page scans, dedicated support agent.
9. Shipping/Postage: Bulk shipping rates passed to customers from USPS, FedEx, UPS partnerships. Claims process handled by company.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels6 records

Core offering

Traveling Mailbox provides a virtual mailbox service that assigns customers a real US street address where their postal mail is received, scanned, and made viewable online or via iOS/Android apps. Subscribers can request envelope contents to be opened and scanned as PDFs, forwarded anywhere in the world via USPS/FedEx/UPS, shredded, held, or have paper checks endorsed and mailed to their bank for deposit. The platform also offers HIPAA-compliant mailbox handling, package forwarding and storage, a Mail-A-Letter service, virtual fax, and cloud-storage integrations.

Product overview

Traveling Mailbox offers a virtual mailbox platform that provides a unified suite of mail management services. The core offering is the Virtual Mailbox, which combines Mail Scanning Services (digitizing postal mail into PDFs), Mail Forwarding Services (shipping mail worldwide), and Check Deposit Services (remote check deposits). Additional modules include a Mobile App for iOS/Android, HIPAA Compliant Virtual Mailbox (with BAA agreement for healthcare professionals), Virtual Office (fax and letter services), Package Forwarding, Package Storage, and VPN Service. All services are managed through a single online portal accessible via web or mobile app, with over 50 U.S. address locations to choose from.

Differentiator

Problem solved

Functional benefit

Products and services

• Virtual Mailbox Service The core service that assigns a real US street address where postal mail is received, barcode-tracked, and envelope exteriors scanned. Customers view mail online and can request envelope contents to be opened and scanned as PDFs, forwarded anywhere globally, shredded, or held. Includes free mail shredding and 50+ address locations.
• Mail Scanning Services Converts received postal mail into digital PDFs. Envelopes are scanned upon arrival, and contents can be requested for scanning on demand, viewable through the online portal or mobile app. Includes Auto Open & Scan automation and QuickScan priority scanning delivered within 10 minutes for an additional fee.
• Mail Forwarding Services Ships postal mail and packages from the customer's virtual mailbox to any global destination via USPS, FedEx, or UPS at negotiated bulk rates (claimed up to 70% below competitors). Includes package consolidation at no extra charge and customs preparation for international shipments.
• Check Deposit Service Allows subscribers to deposit paper checks remotely: Traveling Mailbox endorses the check and mails it to the customer's bank with tracking for $4.95 plus postage per check. Designed for travelers, RVers, and expats who cannot visit a bank in person.
• Traveling Mailbox Mobile App (iOS and Android) Native mobile application that lets subscribers view incoming envelopes, request actions (scan, forward, shred, hold, deposit), create folders, and manage check deposits from a smartphone. Supports push notifications and FaceID biometric authentication in the iOS app.
• HIPAA Compliant Virtual Mailbox A regulated virtual mailbox tier for healthcare professionals and HIPAA-covered entities handling protected health information (PHI). Includes a Business Associate Agreement, internal security audits, 200 envelopes and 180 page scans per month with rollover, and a dedicated support agent.
• Package Forwarding Receives packages from carriers such as Amazon, then forwards them anywhere in the world at bulk shipping rates, with customs preparation included for international shipments.
• Package Storage Climate-controlled warehouse storage for received packages under 24/7 video surveillance with RFID barcoding. The first 30 days are free; afterward storage is billed at $0.10 per pound per day.
• Virtual Office (Fax and Mail-A-Letter) An add-on virtual office feature that lets users mail letters (Mail-A-Letter from a submitted PDF) and send/receive faxes directly from their virtual mailbox, including a toll-free fax number.
• VPN Service VPN service offered to Traveling Mailbox subscribers for secure browsing while traveling, available as a separately purchased add-on.

Quantifiable outcome

• Shipping rates up to 70% cheaper than typical competitors
• +4 more outcomes

Named customers10 records

Segments6 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature8 records

Partnerships

Eight partnerships are on record, tiered core.

• DropboxcoreTechnology or IntegrationAutomatic integration allowing scanned postal mail PDFs to be sent directly to user's Dropbox account for cloud storage and organization.
• Google DrivecoreTechnology or IntegrationAutomatic integration allowing scanned postal mail PDFs to be sent directly to user's Google Drive account for cloud storage and organization.
• OneDrive (Microsoft)coreTechnology or IntegrationAutomatic integration allowing scanned postal mail PDFs to be sent directly to user's OneDrive account for cloud storage and organization.
• BoxcoreTechnology or IntegrationAutomatic integration allowing scanned postal mail PDFs to be sent directly to user's Box account for cloud storage and organization.
• EvernotecoreTechnology or IntegrationAutomatic integration allowing scanned postal mail PDFs to be sent directly to user's Evernote account for note organization and management.
• USPScoreTechnology or IntegrationPartnership for mail delivery services. Traveling Mailbox is a Certified Commercial Mail Receiving Agency. Bulk shipping rates negotiated for customer benefit.
• FedExcoreTechnology or IntegrationShipping carrier partner offering One Rate flat rate shipping options. Bulk discounts passed to customers. Claims handling managed by Traveling Mailbox.
• UPScoreTechnology or IntegrationShipping carrier partner for package and mail forwarding. Bulk shipping rates negotiated for customer benefit.

Scale indicators8 records

Recent moves6 records

Expansion highlights7 records

Direct peers

• iPostal1: iPostal1 operates the largest network of virtual mailbox addresses in the US, offering mail scanning, forwarding, and check deposit to travelers, expats, and SMBs. It is the most directly comparable competitor to Traveling Mailbox, competing on price, address count, and core feature parity.
• Anytime Mailbox: Anytime Mailbox provides virtual mailbox services with thousands of global addresses, mobile apps, and mail scanning/forwarding for travelers and remote workers. Closely comparable feature set and target customer (RVers, expats, nomads) to Traveling Mailbox.
• Earth Class Mail (VirtualPostmail): Earth Class Mail (now part of VirtualPostmail) digitizes postal mail for individuals and businesses, offering scanning, forwarding, and check deposit. Direct overlap on virtual mailbox, scanning, and forwarding, with comparable traveler/expat and SMB customer base.
• PostScanMail: PostScanMail offers virtual mailbox, mail scanning, and forwarding across hundreds of US addresses, serving travelers and small businesses. Directly comparable mail-management platform competing for the same price-sensitive consumer segment as Traveling Mailbox.
• US Global Mail: US Global Mail provides US-based virtual mailboxes for expats and international customers, with mail scanning, forwarding, and check deposit services. Directly comparable mail scanning/forwarding offering aimed at the same expat and international nomad segment.
• PhysicalAddress.com: PhysicalAddress.com provides virtual mailbox and real street address services with mail scanning and forwarding, targeting individuals and small businesses. Operates in the same CMRA-regulated category as Traveling Mailbox with comparable product features.

Broad incumbents

• The UPS Store: The UPS Store is a national franchise network offering mailbox rentals, mail forwarding, and shipping services to consumers and SMBs. While it provides physical mailboxes rather than virtual mailboxes, it competes for the same small-business and individual mailbox-rental customer at retail locations nationwide.
• Regus (IWG): Regus/IWG provides virtual office services including prestigious mailing addresses, mail handling, and forwarding to businesses globally. Competes with Traveling Mailbox in the virtual office and business-mailbox segment, particularly for SMBs seeking a professional address.
• DHL Packstation / Parcel Pending: DHL's Packstation and Parcel Pending locker networks provide carrier-managed package acceptance and forwarding. Adjacent infrastructure provider in the parcel intake/forwarding space relevant to Traveling Mailbox's package-forwarding and carrier-routing operations.

Others

• Earthlink / Consumer VPN providers: Traveling Mailbox bundles VPN service as an add-on for expats and travelers. Pure-play VPN providers (e.g., ExpressVPN, NordVPN) and consumer connectivity providers represent thematic adjacency in the traveler/expat toolkit rather than direct competition.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/TravMailbox
• Facebookfacebook.com/TravelingMailbox
• LinkedInlinkedin.com/company/traveling-mailbox

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Traveling Mailbox