What Aetonix does

Aetonix is a Canadian digital health company that develops and sells aTouchAway®, a cloud-based virtual care and remote patient monitoring platform for healthcare provider organizations. Founded in Ottawa in 2014 and now headquartered in London, Ontario, the company operates as a wholly-owned subsidiary of Trudell Medical Group following its 2021 acquisition. The platform is delivered as a web application and native mobile apps (iOS and Android), integrating Bluetooth-connected medical devices (vitals, oxygen saturation, blood pressure, weight) via an optional Aetonix Kit, and is anchored by a library of 25+ customizable, condition-specific care pathways covering COPD, CHF, diabetes, post-surgical recovery, mental health, and palliative care. Secure HIPAA/PHIPA-compliant video, messaging, and role-based access support multidisciplinary coordination among clinicians, patients, and family caregivers.

Name

Aetonix

Legal name

AETONIX Systems Inc.

Website

https://aetonix.com

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

11–50 employees

Short description

Aetonix provides aTouchAway®, a cloud-based virtual care and remote patient monitoring platform with 25+ customizable care pathways, sold via enterprise subscriptions to hospitals, community care agencies, and paramedic services across Canada, the UK, and the US.

Ownership category

akta.pro rank

Product category

Virtual Care and Remote Patient Monitoring Software

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Electromedical & Electrotherapeutic Apparatus (3845)

akta.pro primary industry

Virtual Nursing, Telemonitoring & Command Center Platforms (HLACAFAH)

akta.pro secondary industries

Medical Device Connectivity & Interoperability Middleware (MDI, EHR/HL7/FHIR Integration) (HLACAPAJ), Hospital-at-Home & Acute Virtual Care Platforms (HLALABAC), Medical-Grade Device Connectivity & Device Management (MDM) (HLACAFAG)

Keywords

• Virtual care platform
• Remote patient monitoring
• Care pathway software
• Telehealth enterprise solution
• Chronic disease management

Headquarters

HQ city

Ottawa

HQ country

Canada

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Platform Software Subscription: Aetonix generates revenue primarily through recurring platform subscription fees charged to healthcare provider organizations (hospitals, community care agencies, paramedic services). Subscriptions are sold on a per-organization or per-deployment basis, typically with annual or multi-year contract terms. The subscription grants access to the aTouchAway® platform, care pathway templates, clinical tools, and analytics dashboards. Professional services for implementation, training, and onboarding are bundled or offered as add-on managed services.

Go-to-market motion2 records

Distribution channels3 records

Marketing channels7 records

Core offering

Aetonix sells aTouchAway®, a cloud-based virtual care and remote patient monitoring platform for healthcare provider organizations. The platform delivers care through over 25 customizable condition-specific care pathways (COPD, CHF, Diabetes, post-surgical, palliative, mental health, etc.), secure video conferencing and messaging, Bluetooth-connected vital sign monitoring, automated clinical workflows, and analytics dashboards. Aetonix also ships an Aetonix® Kit of connected medical devices and provides training/certification programs to healthcare staff deploying the platform.

Product overview

Aetonix's product portfolio is centered on the aTouchAway® platform — a unified virtual care and remote patient monitoring solution delivered via mobile app (iOS/Android), web browser, and desktop application. The platform is organized around a library of over 25 customizable Care Pathways (condition-specific modules for COPD, heart failure, diabetes, COVID-19, mental health, palliative care, pre/post-surgical care, and more) that combine virtual communications, remote monitoring, automated clinical workflows, and patient education. An optional Aetonix® Kit provides patients with Bluetooth-enabled vital sign devices and a tablet. The company also offers Training & Certification programs for healthcare staff deploying the platform. Together, these components form an integrated virtual care ecosystem connecting patients, clinicians, and families.

Differentiator

Problem solved

Functional benefit

Brands

• aTouchAway®: The company's flagship virtual care platform providing remote patient monitoring, care pathways, secure messaging, video conferencing, and clinical workflow management for connecting clinicians, patients, and families.

Products and services

• aTouchAway® Virtual Care Platform Cloud-based virtual care and remote patient monitoring platform built for healthcare provider organizations. Provides configurable care pathways, secure HIPAA/PHIPA-compliant video conferencing and messaging, integration with connected medical devices for vital signs, role-based access for multidisciplinary teams, automated clinical workflows, and analytics dashboards. Delivered as a web application, iOS app, and Android app.
• aTouchAway® Mobile and Web Applications Native mobile applications for iOS (App Store) and Android (Google Play) and web browser access that deliver the aTouchAway platform to patients, caregivers, and clinicians on smartphones, tablets, and desktops.
• Care Pathways Library A library of over 25 customizable, condition-specific care pathways (COPD, CHF, Diabetes, post-surgical, COVID-19, mental health, palliative care, and more) that bundle clinical protocols, patient education, automated forms, remote monitoring workflows, and notifications into structured digital care journeys for healthcare provider organizations.
• COPD Care Pathway (Living Well with COPD / LWWCOPD) Condition-specific digital care pathway for Chronic Obstructive Pulmonary Disease (COPD) self-management, powered by the clinically validated Living Well with COPD (LWWCOPD) program. Delivers patient learning modules, respiratory monitoring, exacerbation tracking, and virtual care coordination through the aTouchAway platform. Backed by 40+ peer-reviewed publications and available in 14 languages.
• Aetonix® Kit A patient kit containing Bluetooth-enabled medical devices (pulse oximeter, blood pressure monitor, scale, thermometer) and optionally a Samsung tablet. Shipped via point-to-point (P2P) logistics to enable patients to collect and transmit vital signs to their care team on the aTouchAway platform without requiring them to own compatible devices.
• Training & Certification Program Training courses and certification programs for healthcare professionals and staff to learn how to deploy and use the aTouchAway platform and its care pathways effectively within their organizations.

Quantifiable outcome

• 40% reduction in probability of hospitalization for COPD patients enrolled in self-management programs on aTouchAway (Bourbeau et al. Arch Intern Med 2003)
• +7 more outcomes

Named customers11 records

Segments5 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability6 records

Feature7 records

Partnerships

Seven partnerships are on record, tiered core, regional and minor.

• RespiPluscoreStrategic or Co-development PartnerAetonix partnered with RespiPlus, a non-profit organization that manages the Living Well with COPD (LWWCOPD) program — the world's most sought-after COPD self-management program with 40+ peer-reviewed publications and translations in 14 languages. Aetonix delivers the LWWCOPD program digitally via the aTouchAway® platform, enabling remote access to the program for patients globally. The partnership combines clinical program expertise (RespiPlus) with technology platform delivery (Aetonix), creating a clinically validated digital care pathway.
• William Osler Health SystemcoreStrategic or Co-development PartnerThe Complex Medicine Clinic at William Osler Health System led a collaborative research study on the integration of aTouchAway® for chronic disease management (COPD, CHF, Diabetes), presented at the 2023 e-Health Conference. The study demonstrated significant improvements in patient experience and ability to manage conditions, resulting in reduced emergency department visits and hospitalizations. William Osler represents a co-development partner for clinical validation of the platform.
• CAN Health NetworkcoreStrategic or Co-development PartnerCAN Health Network is a pan-Canadian healthcare network that selected aTouchAway® to revolutionize post-discharge care for COPD patients across its member hospitals. The partnership facilitates enterprise adoption of Aetonix's platform across multiple healthcare organizations through a pre-qualified network channel.
• Guy's and St Thomas' NHS Foundation TrustregionalStrategic or Co-development PartnerGuy's and St Thomas' NHS Foundation Trust in the United Kingdom uses the aTouchAway® platform as part of its virtual care delivery strategy, extending Aetonix's footprint into the UK healthcare market.
• Brant-Brantford Paramedic ServicesregionalStrategic or Co-development PartnerBrant-Brantford Paramedic Services selected aTouchAway® for enhanced community care and remote home monitoring solutions, integrating virtual care into community paramedic workflows to extend care beyond traditional emergency response.
• CTA Boston (Canadian Technology Accelerator Boston)minorGTM or Marketing PartnerAetonix was accepted into the Canadian Technology Accelerator in Boston (CTA Boston), a program that helps Canadian technology companies expand into the US healthcare market. The accelerator provided market entry support, mentorship, and connections to the US healthcare ecosystem.
• The Hospital for Sick Children / LIVE ProgramcoreStrategic or Co-development PartnerAetonix partnered with The Hospital for Sick Children (SickKids) on the Transitions to LIVE program, using virtual care to enhance home mechanical ventilation for pediatric patients. Featured in the Canadian Medical Association Journal (CMAJ) as an innovation in virtual care for complex home-based patients.

Scale indicators4 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Caregility: Enterprise virtual care platform for hospitals including tele-ICU, virtual nursing, and inpatient telehealth — overlapping Aetonix's command center and virtual care capabilities for health systems.
• Current Health (Best Buy Health): Hospital-at-home and RPM platform combining wearable biosensors with a clinician dashboard — comparable to Aetonix's care pathway + remote monitoring model for complex patients.
• Health Recovery Solutions (HRS): RPM and care pathway platform targeting hospitals and health systems with condition-specific kits (COPD, CHF, post-surgical) — a near-direct competitor to Aetonix's enterprise chronic disease model.
• Vivify Health: A US-based remote patient monitoring and virtual care platform offering care pathways, connected device kits, and chronic condition management — directly comparable to aTouchAway's product surface and hospital customer base.
• Hicuity Health: Provider of tele-ICU and virtual nursing services to hospitals using a centralized command center model — comparable to Aetonix's virtual nursing and telemonitoring positioning.
• Propeller Health (ResMed): Digital health platform for respiratory conditions (COPD, asthma) combining connected inhalers with patient and clinician apps — comparable to Aetonix's COPD Care Pathway.
• Biofourmis: Hospital-at-home and RPM platform with AI-driven care pathways and connected device support, serving similar health system buyers pursuing acute-care-at-home strategies.
• Wellinks: Virtual cardiopulmonary care company focused on COPD and other chronic respiratory conditions, with connected devices and digital care pathways — overlapping Aetonix's most clinically validated use case.

Broad incumbents

• Teladoc Health: Largest publicly traded telehealth company with chronic care, RPM, and virtual hospital programs — a dominant incumbent competing for the same health system budgets as Aetonix.
• Amwell: Large US telehealth incumbent offering a broad virtual care platform including chronic condition management — a competing incumbent in hospital virtual care deals Aetonix targets.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/Aetonix
• Facebookfacebook.com/Aetonix
• LinkedInlinkedin.com/company/aetonix

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds5 records

Investors3 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Aetonix