Sync Technologies

What Sync Technologies does

Sync Technologies (legal entity Sync Technologies (Aust) Pty Ltd, ACN 644 357 273) is an Australia-based private company founded in October 2020 and headquartered in Neutral Bay, Sydney. The company sells Digital Twin as a Service (DTaaS), a reality-capture and 3D-visualization platform that turns drone photography, laser scanning, and photogrammetry into time-stamped digital twins of buildings and construction sites. Its portfolio bundles Reality Capture, a self-serve Service Portal for booking third-party drone pilots and technicians, Field to BIM / Reverse Engineering (CAD/Revit models from existing buildings), a Collaboration module, and an AI-powered roof defect detection capability. The company's primary verticals are insurance (claims management, loss adjusting, building consultancy) and construction (tendering, milestone capture, progress validation), with secondary applicability to telecommunications asset inspection.

The business operates a hybrid revenue model: subscription and platform licensing for the CAS software layer and DTaaS outputs, complemented by professional services revenue from capture engagements booked through the Service Portal. Pricing is quote-based and not publicly disclosed, and the go-to-market combines enterprise field sales (with 'Request a Demo' CTAs), partnerships (notably Guidewire's Insurtech Vanguards program from April 2024), and event-driven demand generation across InsureTech Connect Asia, ANZIIF, and Australian Insurance Industry Awards. Customers disclosed include construction SMBs and enterprises (James Anthony Construction, Horizon, Koda Design) and an unnamed large global insurance claims services provider that has partnered with the company since the 2022 floods.

Capitalization is early-stage: the company took pre-seed funding from Antler in 2020, received small angel/early-VC cheques in 2022 (77 Partners, Brisbane Angels, LVT Capital), and as of 2023 was actively raising a seed round explicitly tied to UK market expansion. Leadership is anchored by co-founders Carolina Dreifuss (CEO, ex-Hilti APAC) and Alex Pryor (COO), supported by a CTO, Operations Manager, Business Development Manager, and a software developer, consistent with stated headcount of 11–50. The company reports 5,000+ users and 50,000+ digital twin views on its platform and has been recognized as 2023 ANZIIF Insurtech Startup of the Year and ITC Asia Award winner for Australia.

Name

Sync Technologies

Legal name

Sync Technologies (Aust) Pty Ltd

Website

https://synctech.io

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

11–50 employees

Short description

Sync Technologies provides Digital Twin as a Service (DTaaS) and reality capture solutions for the building insurance and construction industries in Australia, enabling remote property assessment, claims processing, and project collaboration through 3D visual models and AI-powered defect detection.

Ownership category

akta.pro rank

Headquarters

HQ city

Sydney

HQ country

Australia

HQ region

Oceania

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Digital Twin as a Service (DTaaS): Subscription-based service providing internal and external digital twins of properties within 48 hours. Users can book skilled third-party drone pilots and technicians for scanning, laser scanning, and robotics through the Service Portal.
2. Reality Capture Services: Professional services for reality capture including drone photography, laser scanning, photogrammetry. Time and cost-effective solution for reality capture models.
3. AI-Powered Defect Detection: AI-driven defect detection solution for roof and building damage classification, delivered as part of platform capabilities.
4. Platform Licensing: Construction Assistance System (CAS) and SyncTech Platform provided as software solution to construction businesses.

Go-to-market motion3 records

Distribution channels3 records

Marketing channels6 records

Core offering

Sync Technologies provides a Digital Twin as a Service (DTaaS) platform that uses reality capture (drones, laser scanning, photogrammetry) and AI-powered defect detection to create 3D digital models of buildings within 48 hours for insurance claims assessment and construction project management. The platform is complemented by a Service Portal for booking third-party capture technicians, a Construction Assistance System (CAS) for on-site desk-less workforce collaboration, Field to BIM reverse engineering into Revit/CAD, and AI-driven roof defect classification. Customers include insurance companies, loss adjusters, building consultancy firms, builders, and construction design companies.

Product overview

Sync Technologies offers Digital Twin as a Service (DTaaS) as its core platform, which provides visual-first reality capture and digital twin solutions for the building insurance and construction industries. The portfolio includes Reality Capture services for 3D model creation, a Service Portal for booking third-party capture technicians, Field to BIM for reverse engineering existing buildings into CAD/Revit models, Collaboration tools for virtual site access, Self Capture (upcoming mobile-based capture), and AI-Powered Class Detection for automated roof defect analysis. DTaaS serves as the central platform enabling stakeholders to inspect, assess, scope and collaborate on buildings remotely from their desktops.

Differentiator

Problem solved

Functional benefit

Brands

• Digital Twin as a Service (DTaaS): Reality capture solution that creates precise 3D building models using laser scanning and photogrammetry for insurance claims management and construction projects.
• Construction Assistance System (CAS)
• Capture

Products and services

• Digital Twin as a Service (DTaaS) Subscription-based Digital Twin as a Service platform that delivers internal and external 3D digital replicas of properties within 48 hours for insurance claims assessment, construction milestone capture, and remote collaboration by insurers, loss adjusters, builders, and design firms.
• Service Portal Web-based self-serve Service Portal that lets customers book skilled third-party drone pilots and technicians for reality capture services including drone scanning, laser scanning, and robotics, supporting insurance and construction customers.
• Construction Assistance System (CAS) Construction workforce super app providing on-site desk-less workers with transparency, uniformity, and accuracy of critical information, plus digital twin capabilities, acting as a single source of truth across construction sites for builders and project teams.
• AI-Powered Class Detection AI-powered roof defect detection solution using machine learning and computer vision to automatically classify and report building damage types such as cracks, chips, missing tiles, and degradation, sold to insurance and building assessment customers.
• Reality Capture Reality capture service creating precise 3D building models using laser scanning and photogrammetry, sold to insurers and construction firms to speed up claims management and reduce rework, wastage, and delays by capturing existing conditions.
• Field to BIM / Reverse Engineering Field to BIM / Reverse Engineering service that converts captured site data into Revit or CAD models of existing buildings for milestone capture in construction projects, used by builders and design firms for retrofitting, issue identification, and design comparison.
• Collaboration Platform Collaboration platform that gives stakeholders an accurate and immersive virtual view of construction projects or building claims from any location, reducing travel and inspection costs for insurance and construction teams.

Quantifiable outcome

• Reduces inspection time and costs by up to 75%
• +5 more outcomes

Named customers4 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability5 records

Feature6 records

Partnerships

Three partnerships are on record, tiered flagship, core and minor.

• GuidewireflagshipGTM or Marketing Partner · 5 April 2024Sync Technologies joined Guidewire's Insurtech Vanguards program in April 2024. This is a community of select startups bringing novel solutions to the P&C insurance industry. Guidewire provides strategic guidance, advocates for participating insurtechs, and connects them with Guidewire's P&C customers. Guidewire Chief Evangelist Laura Drabik noted Sync Technologies' unique approach to blending different technologies into a single solution for immediate impacts in the claims process.
• Digital Twin ConsortiumcoreStrategic or Co-development PartnerSync Technologies is part of the Digital Twin Consortium, a global ecosystem of users accelerating the digital twin market and demonstrating the value of digital twin technology. Membership provides access to industry best practices and network effects.
• DTC (Digital Twin Consortium)minorStrategic or Co-development PartnerListed as partner on About page alongside Phoria and other investors/partners.

Scale indicators12 records

Recent moves9 records

Expansion highlights6 records

Direct peers

• OpenSpace: Provides 360-degree reality capture and AI-driven progress tracking for construction projects. Most directly comparable to Sync Tech's Reality Capture and Field-to-BIM capabilities, targeting general contractors and owners.
• Matterport: Publicly-traded leader in 3D spatial capture and digital twins across real estate, construction, and insurance. Competes with Sync Tech's DTaaS subscription model on core 3D capture and virtual walkthrough functionality.
• DroneDeploy: Drone-based reality capture platform specializing in construction, mining, and inspection use cases. Direct overlap with Sync Tech's drone-powered capture, photogrammetry, and 3D modeling workflows.
• Buildots: AI computer-vision platform that analyzes 360-degree site capture to automate construction progress monitoring. Closest peer to Sync Tech on the AI defect-classification and progress-validation side.
• Sensat: Digital twin platform for civil infrastructure and construction projects, combining drone surveying with visualization. Comparable to Sync Tech's infrastructure-grade DTaaS offering for construction monitoring.
• Avvir: Reality capture and BIM-driven progress monitoring for commercial construction, with automated QA/QC. Overlaps with Sync Tech's Field-to-BIM and construction quality-check use cases.
• Hover: Photo-to-3D capture for residential exteriors used by construction and insurance pros. Competes with Sync Tech's Self Capture mobile approach for smaller-space claims and renovation capture.
• Cape Analytics: Aerial imagery and AI-derived property intelligence for P&C insurers. Comparable to Sync Tech's insurance-vertical offering in using remote-capture data for underwriting and claims workflows.
• HoloBuilder: 360-degree progress capture and collaboration tool now part of FARO, specializing in construction documentation. Direct overlap with Sync Tech's Collaboration and progress-validation workflows.

Broad incumbents

• Autodesk Construction Cloud: Broad incumbent offering BIM 360 / ACC for design, model coordination, and field collaboration. Competes in the same enterprise construction accounts as Sync Tech but serves a much wider portfolio with established customers.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xtwitter.com/getsynctech
• Facebookfacebook.com/SyncTech-107021791435041
• LinkedInlinkedin.com/company/synctechnologies

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds2 records

Investors4 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Sync Technologies