Synchronoss Technologies
Synchronoss Technologies provides white-label Personal Cloud platform solutions to global telecom operators, enabling them to offer branded unlimited cloud storage, backup, and AI-powered photo management to their subscribers under their own brands.
- Company typePublic
- Founded2000
- HeadquartersBridgewater, United States
- Headcount501–1,000
- GTM typeB2B
- OfferingSoftware
What Synchronoss Technologies does
Synchronoss Technologies is a B2B2C software company that provides white-label Personal Cloud platform solutions to global telecommunications operators. Founded in 2000 and headquartered in Bridgewater, New Jersey, the company enables Tier 1 and regional carriers — including Verizon, AT&T, Vodafone, SoftBank, Telkomsel, and Globe Telecom — to offer operator-branded unlimited cloud storage, backup, cross-device synchronization, and AI-powered photo management features (Genius AI editing, Memories curation, People identification) under their own brands. The platform supports Android, iOS, Windows, and Mac clients and is certified to SOC 2 Type II, ISO 27001, and TRUSTe standards.
The business model is anchored on long-term platform licensing and recurring subscriber-based revenue, with 93.8% of revenue recurring in Q3 2025. Operators deploy the cloud as either the flagship Personal Cloud platform or the turn-key Capsyl Cloud sub-product, then sell premium storage tiers (50GB-2TB) directly to their subscriber bases. Q3 2025 quarterly revenue was $42.0M, implying an annual run rate of approximately $168M, with 200PB+ of data stored across 11M+ registered subscribers.
Synchronoss was publicly traded on Nasdaq as SNCR until February 13, 2026, when Lumine Group (a Constellation Software subsidiary) completed an all-cash acquisition at $9.00 per share, valuing the company at approximately $258.4M enterprise value. The company is now a privately held subsidiary of Lumine Group, continuing to operate under new CEO Pat Doran. Prior to the take-private, Synchronoss completed a $200M debt refinancing in April 2025 extending maturities to 2029.
Synchronoss Technologies firmographics
Firmographics- Name
- Synchronoss Technologies
- Legal name
- Synchronoss Technologies, Inc.
- Website
- https://synchronoss.com
- Company type
- Public
- Founded year
- 2000
- Operating status
- Acquired
- Headcount range
- 501–1,000 employees
- Short description
- Synchronoss Technologies provides white-label Personal Cloud platform solutions to global telecom operators, enabling them to offer branded unlimited cloud storage, backup, and AI-powered photo management to their subscribers under their own brands.
- Ownership category
- akta.pro rank
Synchronoss Technologies industry classification
Industry- Product category
- White-Label Personal Cloud Platform
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- File Storage, Sync & Sharing (BPAMAMAE)
Keywords
Where Synchronoss Technologies is headquartered
LocationHeadquarters
- HQ city
- Bridgewater
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Synchronoss Technologies business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel
Revenue model
- Operator Cloud Platform Licensing: Synchronoss provides its Personal Cloud platform to telecom operators under licensing agreements. Operators integrate the white-label solution into their service offerings and pay fees based on subscriber count or revenue sharing arrangements. This creates recurring SaaS-like revenue from multiple operator partnerships globally.
- Premium Cloud Storage Tiers: Operators offer tiered storage plans (50GB, 100GB, 200GB, up to 2TB) to subscribers, with Synchronoss supporting the backend infrastructure. Revenue is generated through subscriber subscriptions bundled with mobile plans or sold as add-on services.
- Recurring Revenue Base: Q3 2025 results reported 93.8% recurring revenue, indicating the vast majority of revenue comes from long-term operator contracts and subscriber storage subscriptions rather than one-time services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Monthly | 50GB 90-day introductory trial followed by premium tiers up to 2TB (Globe Telecom model) |
| Subscription | Monthly | Bundled storage with mobile plans (Telkomsel model) |
Go-to-market motion3 records
Distribution channels3 records
Marketing channels6 records
Synchronoss Technologies product offering
Product offeringCore offering
Synchronoss Technologies provides a white-label Personal Cloud platform that telecom operators deploy under their own brand to offer subscribers unlimited cloud storage, backup, synchronization, and AI-powered photo management across Android, iOS, Windows, and Mac devices. The company also offers Capsyl Cloud, a turn-key personal cloud solution for operators, along with related capabilities such as content transfer, onboarding, and engagement tools for the telecommunications, insurance, retail, and home services verticals.
Differentiator
Problem solved
Functional benefit
Brands
- Capsyl: A turn-key personal cloud solution for global operators, built on Synchronoss Personal Cloud platform, enabling operators to co-brand value-added cloud services for subscriber memory preservation, organization, and sharing.
- Synchronoss Personal Cloud
- Synchronoss Genius
Products and services
- Synchronoss Personal Cloud
- Capsyl Cloud
- Synchronoss Genius
- Jelly Toast App
- Operator Cloud Platform Licensing
Quantifiable outcome
- 200PB+ data stored on platform
- +3 more outcomes
Companies that use Synchronoss Technologies
Customer profileNamed customers12 records
Segments4 records
Ideal customer profiles3 records
Synchronoss Technologies technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability9 records
Feature9 records
Synchronoss Technologies partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered flagship and minor.
- Globe TelecomflagshipLeading Philippine telecom provider selected Synchronoss to deliver Personal Cloud to 54+ million customers. White-label cloud service includes AI-powered Synchronoss Genius tools and storage tiers from 50GB to 2TB, starting with 90-day 50GB introductory trial. Partnership strengthens Synchronoss's presence in Asian market.
- CES (Consumer Electronics Show)minorSynchronoss showcased expanded Personal Cloud capabilities at CES 2026 in Las Vegas, including enhanced content management, cross-device backup/sync, privacy controls (locked folders, granular permissions), and Capsyl momentum updates.
- Mobile World Congress (MWC)minorSynchronoss unveiled Capsyl Cloud at MWC Barcelona 2025, introducing the turn-key personal cloud solution for global operators. MWC serves as key annual event for telecom industry connections and announcements.
- TelkomselflagshipIndonesia's largest mobile operator expanded Capsyl Cloud deployment following successful initial launch. Service progressively rolled out: March 2025 initial launch, June 2025 50GB storage tier, September 2025 100GB/200GB premium tiers, Q1 2026 prepaid expansion. Full commercialization targeted for 2026 with bundled offers across all mobile subscribers.
Scale indicators8 records
Recent moves7 records
Expansion highlights6 records
Synchronoss Technologies competitors and assessment
Company assessmentBroad incumbents
- Hewlett Packard Enterprise (HPE): HPE historically operated one of the largest white-label personal cloud platforms for telecom operators (originally from Autonomy/HP). It is comparable to Synchronoss as a large incumbent offering operator-branded personal cloud at global scale, though it has since divested/restructured that business.
- Dropbox: Dropbox is a global incumbent in file sync, sharing, and cloud storage for consumers and businesses. It is comparable to Synchronoss as a category leader in sync & sharing, with overlapping functionality and significantly larger direct-to-consumer scale.
- Box: Box is a leading enterprise content collaboration and file-sharing platform. Comparable to Synchronoss's enterprise file sharing/sync and content management capabilities, but with a stronger enterprise focus and no telco white-label model.
Direct peers
- Acronis: Acronis provides cyber protection, backup, and file sync for consumers, SMBs, and service providers, including white-label offerings. It is comparable to Synchronoss in combining backup/sync with a B2B/embedded distribution model targeting service providers and telcos.
- Carbonite (OpenText): Carbonite (acquired by OpenText) offers cloud backup and sync for consumers and small businesses. It competes with Synchronoss in the cloud backup/sync category, although it lacks Synchronoss's telco-embedded white-label positioning.
- Backblaze: Backblaze provides consumer and SMB cloud backup and storage with B2B services (Backblaze B2). It is comparable to Synchronoss as a cloud backup/sync platform serving both direct users and partners, including telcos via white-label arrangements.
- IDrive: IDrive offers cloud backup, sync, and storage for consumers and businesses, with white-label/reseller programs. Comparable to Synchronoss in delivering backup/sync functionality through both direct and partner channels.
- Egnyte: Egnyte provides enterprise file sharing, sync, and collaboration with strong compliance and security controls. Comparable to Synchronoss in delivering cross-device file sync and content management, though Egnyte focuses on enterprise rather than operator white-label distribution.
Emerging players
- ownCloud: ownCloud provides open-source file sync, sharing, and content collaboration with white-label deployment options. It is comparable to Synchronoss as a file sync platform that can be embedded/branded by service providers and operators, though at a smaller commercial scale.
Others
- pCloud: pCloud is a consumer and SMB cloud storage and sync provider. It is thematically comparable to Synchronoss in the personal cloud storage category, but operates as a direct-to-consumer brand rather than a white-label telco platform.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
Synchronoss Technologies social profiles
Digital presenceSynchronoss Technologies financial estimates
Financial estimateRevenue estimate
Valuation estimate
Synchronoss Technologies leadership team
Management profileNumber of profiles
Profiles15 records
Synchronoss Technologies funding detail
Funding detailFunding overview
Funding rounds4 records
Investors8 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Synchronoss Technologies M&A and investment
M&A and investmentM&A9 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Synchronoss Technologies
What does Synchronoss Technologies do?
Synchronoss Technologies provides a white-label Personal Cloud platform that telecom operators deploy under their own brand to offer subscribers unlimited cloud storage, backup, synchronization, and AI-powered photo management across Android, iOS, Windows, and Mac devices. The company also offers Capsyl Cloud, a turn-key personal cloud solution for operators, along with related capabilities such as content transfer, onboarding, and engagement tools for the telecommunications, insurance, retail, and home services verticals.
Is Synchronoss Technologies a public or private company?
Synchronoss Technologies is a public company. It is classified as corporate owned and is currently acquired.
When was Synchronoss Technologies founded?
Synchronoss Technologies was founded in 2000. It employs 501 to 1,000 people.
Where is Synchronoss Technologies based?
Synchronoss Technologies is headquartered in Bridgewater, United States, in the North America region.
How does Synchronoss Technologies make money?
Three revenue lines are on record. Operator Cloud Platform Licensing is the primary driver. The others are premium Cloud Storage Tiers and recurring Revenue Base.
Who are Synchronoss Technologies's main competitors?
Broad incumbents on record are Hewlett Packard Enterprise (HPE), Dropbox and Box. Direct peers are Acronis, Carbonite (OpenText), Backblaze, IDrive and Egnyte. ownCloud is listed as an emerging player. pCloud is listed as an others.
Does Synchronoss Technologies have an API?
No public API is recorded for Synchronoss Technologies.
What industry is Synchronoss Technologies in?
Synchronoss Technologies's product category is White-Label Personal Cloud Platform. Its primary akta.pro industry code is BPAMAMAE, File Storage, Sync & Sharing. Its NAICS code is 51821 and its SIC code is 7372.