Clearspan
Clearspan, headquartered in Plano, Texas, provides UCaaS, POTS replacement, contact center, and platform-as-a-service solutions built on BroadWorks architecture for service providers, large enterprises, government agencies, and educational institutions.
- Company typePrivate
- Founded2007
- HeadquartersPlano, United States
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What Clearspan does
Clearspan is a Plano, Texas-based cloud communications company that provides unified communications-as-a-service (UCaaS) to large enterprises, service providers, government agencies, and educational institutions. Founded in 2007 as a product brand within Aastra's Intecom division, Clearspan became a standalone company in 2020 following a carve-out sponsored by Searchlight Capital Partners and ABRY Partners. The company traces its technology lineage to Intecom (founded 1978) and Selsius — the latter acquired by Cisco in 1998 to seed Cisco Call Manager — giving Clearspan a 42-year heritage in enterprise voice communications.
The core platform, Clearspan Cloud, is built on a BroadWorks-based architecture engineered to support deployments of 100,000+ users per tenant. The platform's distinguishing element is OpEasy, a tiered multi-tenant administration layer that enables bulk provisioning, automated administration, and machine-speed migrations. The portfolio includes voice, video, chat, collaboration, contact center, POTS replacement (EasyPRS for ≤16 ports and Clearspan PRS for larger sites/PRI/Centrex), an AI-driven call recording module, and a brandable soft client (Clearspan PING). Clearspan operates Equinix IBX data centers in Ashburn, Virginia and Dallas, Texas, with redundant BGP networking via Cogent and Atlantic Metro, and maintains SOC 2 Type II, HIPAA, PCI DSS, NIST 800-53/FISMA, and ISO 27001 certifications supporting federal, healthcare, and financial buyers.
Clearspan generates revenue through per-user/per-month subscription fees across hosted, private cloud, and on-premise deployment models, supplemented by engineering services and hardware/endpoint sales. Distribution combines direct enterprise sales, a wholesale channel through service providers (including Verizon and AT&T) who deliver co-branded UCaaS to end customers, the Clearspan Partner Alliance for VARs and integrators, and a North American distribution agreement with TD SYNNEX. The September 2025 acquisition of AveriStar — a Cisco/BroadSoft specialist serving service providers — expanded the platform's PaaS capabilities (PlatformSuccess, Webex for Service Providers) and added managed Webex wholesale delivery, with the acquired leadership team integrating into Clearspan's executive bench.
Clearspan firmographics
Firmographics- Name
- Clearspan
- Legal name
- Clearspan LLC
- Website
- https://clearspancloud.com
- Company type
- Private
- Founded year
- 2007
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Clearspan, headquartered in Plano, Texas, provides UCaaS, POTS replacement, contact center, and platform-as-a-service solutions built on BroadWorks architecture for service providers, large enterprises, government agencies, and educational institutions.
- Ownership category
- akta.pro rank
Clearspan industry classification
Industry- Product category
- Cloud Communications Platform (UCaaS)
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210), Computer Systems Design and Related Services (54151)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Managed Application Platforms (App PaaS & Runtime Services) (HDABAAAD)
- akta.pro secondary industries
- Enterprise PaaS (App Runtime & Managed Application Platforms) (HDAEAKAB), Managed Workplace Services (DaaS/Workplace-as-a-Service) (BPAEAIAA)
Keywords
Where Clearspan is headquartered
LocationHeadquarters
- HQ city
- Plano
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
Clearspan business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Infrastructure, Operations, Marketing or Sales
Revenue model
- UCaaS Subscription: Clearspan Cloud is a subscription-based UCaaS platform providing unified communications, collaboration, contact center, POTS replacement, and associated services. Revenue is generated through recurring subscription fees, typically billed per-user/per-month or per-seat, across flexible deployment models (hosted, private cloud, premise-based).
- PlatformSuccess (PaaS) Services: Service providers subscribe to PlatformSuccess for managed VoIP platform services including Express NUOVO management tools, call center reporting, network monitoring, security, and Webex for Service Providers wholesale management. Billed monthly based on net active users or subscription.
- Engineering Services: Professional services for platform installation, SBC deployment, BroadWorks upgrades, call center configurations, and platform migrations. Offered as part of monthly support or standalone project engagements.
- Hardware and Endpoint Sales: Clearspan offers phones, soft clients, and related hardware including Mitel, Cisco, and Poly endpoints. Hardware sales complement the UCaaS subscription.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Clearspan Hosted (Public Cloud UCaaS) |
| Subscription | Monthly | Private Cloud Deployment |
| Subscription | Monthly | Premise-Based / On-Premise |
| Per seat | Monthly | Webex for Service Providers - Multiple Tiers (Common Area, Webex Voice, Webex Calling, Webex Suite, Webex Meetings) |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels8 records
Clearspan product offering
Product offeringCore offering
Clearspan provides Clearspan Cloud, an open, standards-based UCaaS platform that delivers voice, video, chat, collaboration, and contact center capabilities to service providers, large enterprises, government agencies, and educational institutions at scale (up to 100,000+ users per deployment). The company also offers POTS replacement solutions (EasyPRS and Clearspan PRS), the OpEasy multi-tenant administration layer, brandable soft clients (PING), AI-driven call recording, and engineering/professional services for platform installation, SBC deployment, BroadWorks upgrades, and migrations.
Product overview
Clearspan offers an integrated cloud communications platform (Clearspan Cloud) as a unified UCaaS solution for service providers and large organizations. The portfolio consists of the core Clearspan Cloud platform complemented by OpEasy administration layer, PING soft clients, Contact Center, Call Recording, and Collaboration & Conferencing modules. POTS replacement solutions include EasyPRS (up to 16 ports) and Clearspan PRS (over 16 ports). For service providers, PlatformSuccess (PaaS) enables Webex delivery with BroadWorks, including Webex for Service Providers and Webex for BroadWorks products, Express NUOVO management portal, and ECCR reporting. The 2025 acquisition of AveriStar expanded Clearspan's service provider capabilities and customer base.
Differentiator
Problem solved
Functional benefit
Brands
- OpEasy: Clearspan's tiered multi-tenant administration layer that delivers operational efficiencies, complete control, and superior user experiences via a single pane of glass.
- EasyPRS
- Clearspan PRS
- Clearspan Ping
- Clearspan Engage
- PlatformSuccess
- Express NUOVO
- ECCR
- Clearspan Contact Center
Quantifiable outcome
- OpEasy enabled migration at California State University Dominguez Hills that would not have been possible without it (per Gabriel King, Network Analyst)
- +3 more outcomes
Companies that use Clearspan
Customer profileNamed customers11 records
Segments4 records
Ideal customer profiles4 records
Clearspan technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration7 records
AI capability2 records
Feature10 records
Clearspan partnerships and signals
Strategic signalPartnerships
13 partnerships are on record, tiered core and strategic.
- TD SYNNEXcoreNorth American distribution agreement with TD SYNNEX enabling Clearspan’s communication solutions (UCaaS and POTS Replacement) to reach more resellers and integrators. TD SYNNEX VARs can now offer Clearspan solutions, expanding Clearspan’s market access through TD SYNNEX’s extensive network.
- AveriStarcoreClearspan acquired AveriStar in a private transaction to strengthen its presence in the U.S. service provider market and expand its customer base. AveriStar, founded in 2007 by former BroadSoft employees Mark and Matt Averi, specializes in Cisco hosted platforms, BroadSoft BroadWorks, and advanced VoIP technologies. The acquisition adds key service provider customers, AveriStar’s POTS replacement solutions, hardware and phone rental options, and talented team members. AveriStar’s CEO Mark Averi joined Clearspan as an executive team member. The acquisition increases Clearspan’s scale and EBITDA.
- CiscocoreClearspan is a Cisco Certified Partner offering Webex for Service Providers, a Wholesale Route-to-Market product that harnesses Webex capabilities for service providers. Clearspan also specializes in BroadSoft (Cisco) platform installation, migration, and management. The partnership enables service providers to deliver managed Webex calling, messaging, and meetings to SMB customers.
- Internet2strategicClearspan is an Internet2 member, having embedded its solutions directly into the Internet2 national network for robust services and rapid deployments, particularly serving the higher education sector.
- EquinixcoreClearspan operates Equinix IBX data centers in Ashburn, Virginia and Dallas, Texas, providing high-performance peering, geographic diversity, and N+1 power and cooling redundancy for its UCaaS platform. Data centers are certified to NIST 800-53/FISMA, HIPAA, SOC 1/2 Type II, ISO 27001, and PCI DSS.
- Cogent CommunicationscoreClearspan uses Cogent for local and geo-redundant BGP network links spanning 208 markets in 47 countries, providing the backbone for its multi-home BGP network.
- Atlantic MetrocoreClearspan uses Atlantic Metro for local and geo-redundant BGP links across U.S. metropolitan areas, complementing Cogent for network redundancy.
- FortinetcoreFortinet Security Fabric provides real-time protection across Clearspan’s digital attack surface, including redundant Fortinet firewalls, FortiClient secure remote access, endpoint vulnerability scanning, and IPsec VPN for PlatformSuccess customers.
- Kemp TechnologiescoreKemp Web Application Firewall (WAF) with Edge Security Pack (ESP) provides continuous protection against vulnerabilities with daily rule updates, secure application publishing, client pre-authentication, and SSO for PlatformSuccess deployments.
- TransNexuscoreTransNexus SIP Analytics inspects each call before it begins, providing telecom fraud prevention, LRN dip service, intelligent least-cost routing, robocall prevention, and STIR/SHAKEN for Clearspan’s VoIP fraud management.
- Redshift NetworkscoreRedshift Networks UCTM platform combines SIP Security, Threat Intelligence Analytics, and Fraud Detection to provide real-time visibility into unauthorized activities and mitigate threats including DoS, Botnet attacks, and Robocalls throughout Clearspan’s VoIP network.
- OraclecoreClearspan uses Oracle Enterprise Operations Monitor for VoIP monitoring, providing real-time session information, network path segmentation, KPIs, SLA monitoring, and drill-down to message-per-session detail for PlatformSuccess.
- CRI (Certified Resources, Inc.)strategicCRI Partners partnered with Clearspan to expand cloud communications solutions for enterprise and public sector clients. Strategic go-to-market partnership for delivering Clearspan UCaaS to government and enterprise markets.
Scale indicators5 records
Recent moves6 records
Expansion highlights6 records
Clearspan competitors and assessment
Company assessmentDirect peers
- RingCentral: RingCentral is the leading pure-play public UCaaS provider, offering cloud voice, video, messaging, and contact center to businesses of all sizes. It competes directly with Clearspan in mid-market and enterprise unified communications, including UCaaS for large multi-location organizations.
- 8x8: 8x8 is a public UCaaS and contact center provider serving enterprises and SMBs globally with cloud voice, video, and CPaaS. It directly competes with Clearspan for enterprise UCaaS deals and offers a comparable bundled communications platform.
- Vonage (Ericsson): Vonage, acquired by Ericsson in 2022, provides UCaaS and CPaaS solutions to businesses globally. Its UCaaS portfolio overlaps directly with Clearspan's voice, messaging, and collaboration offerings, particularly for SMB and mid-market customers served through carrier channels.
- Dialpad: Dialpad offers AI-powered UCaaS, contact center, and sales outreach solutions to businesses. It competes with Clearspan in cloud communications for business customers, with particular overlap in AI-driven call recording and contact center use cases.
- NetSapiens: NetSapiens is a wholesale UCaaS platform purpose-built for service providers, similar to Clearspan's PlatformSuccess PaaS. It directly competes for the same service-provider wholesale customers that Clearspan targets via its PlatformSuccess and AveriStar products.
- Sangoma: Sangoma provides UCaaS, PBX, and SIP trunking solutions to businesses and service providers, including the Switchvox platform. Its competitive position in the SMB and mid-market UCaaS space and service provider channel overlaps directly with Clearspan's offerings.
- Alianza: Alianza is a cloud communications platform built specifically for service providers, competing head-to-head with Clearspan's PlatformSuccess and wholesale UCaaS business. It targets the same service provider wholesale customer base with a similar cloud-native PaaS model.
- Nextiva: Nextiva offers UCaaS, contact center, and CRM solutions to SMB and mid-market customers. While more SMB-focused than Clearspan, it competes in overlapping unified communications deals and is increasingly moving upmarket toward enterprise customers.
Broad incumbents
- Mitel: Mitel was Clearspan's previous parent company before the 2020 carve-out and continues to operate in UCaaS, on-premises communications, and contact center. It is a broad incumbent competing in overlapping enterprise and SMB unified communications segments.
- Cisco (Webex): Cisco is both a key platform partner (BroadWorks/Webex for Service Providers) and a broad incumbent competitor via Webex Calling. Its Webex-native UCaaS offering competes with Clearspan for large enterprise voice, video, and collaboration workloads, while also powering parts of Clearspan's portfolio.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks5 records
Key highlights7 records
Customer concentration
Clearspan social profiles
Digital presenceClearspan compliance and trust
Trust signalCompliance4 records
Clearspan financial estimates
Financial estimateRevenue estimate
Valuation estimate
Clearspan leadership team
Management profileNumber of profiles
Profiles9 records
Clearspan subsidiaries and ownership
Company hierarchySubsidiaries1 record
Clearspan funding detail
Funding detailFunding overview
Funding rounds1 record
Investors2 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Clearspan M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Clearspan
What does Clearspan do?
Clearspan provides Clearspan Cloud, an open, standards-based UCaaS platform that delivers voice, video, chat, collaboration, and contact center capabilities to service providers, large enterprises, government agencies, and educational institutions at scale (up to 100,000+ users per deployment). The company also offers POTS replacement solutions (EasyPRS and Clearspan PRS), the OpEasy multi-tenant administration layer, brandable soft clients (PING), AI-driven call recording, and engineering/professional services for platform installation, SBC deployment, BroadWorks upgrades, and migrations.
Is Clearspan a public or private company?
Clearspan is a private company. It is classified as private equity controlled and is currently operating.
When was Clearspan founded?
Clearspan was founded in 2007. It employs 1 to 10 people.
Where is Clearspan based?
Clearspan is headquartered in Plano, United States, in the North America region.
How does Clearspan make money?
Four revenue lines are on record. UCaaS Subscription is the primary driver. The others are platformSuccess (PaaS) Services, engineering Services and hardware and Endpoint Sales.
Who are Clearspan's main competitors?
Direct peers on record are RingCentral, 8x8, Vonage (Ericsson), Dialpad, NetSapiens, Sangoma, Alianza and Nextiva. Broad incumbents are Mitel and Cisco (Webex).
Does Clearspan have an API?
Yes. Clearspan offers API integrations for custom solutions, provisioning, and management. The OpEasy provisioning layer includes an API specification (v25.3) enabling bulk provisioning, device management, and administrative functions. Webex for Service Providers provides high-velocity provisioning APIs that integrate with back-office systems for customer/user provisioning, management, and removal. The platform supports custom API integrations, custom SIP header manipulation, and custom networking policies for bespoke solutions. Developer documentation is at www.clearspancloud.com/wp-content/uploads/2026/01/opeasy-provisioning-api-specification_25.3.pdf.
What industry is Clearspan in?
Clearspan's product category is Cloud Communications Platform (UCaaS). Its primary akta.pro industry code is HDABAAAD, Managed Application Platforms (App PaaS & Runtime Services), with a secondary code of HDAEAKAB, Enterprise PaaS (App Runtime & Managed Application Platforms). Its NAICS code is 518 and its SIC code is 7372.