What Ember Processing does

Ember Processing is a privately held US software company that provides an integrated payment, e-commerce, and marketing platform tailored to cannabis dispensaries, wholesale operators, and processing businesses. The cloud-based platform combines cashless payment processing (card, PIN debit, ACH, mobile app), POS software, e-commerce with branded mobile apps and curbside pickup, customer loyalty and rewards tools, industry-compliant marketing automation (SMS, MMS, email, push notifications), and a real-time, customizable analytics dashboard. The company reports 16+ years of operating history since 2007, originally serving restaurants, cafes, salons, and franchises across the US, UK, and Asia before pivoting to focus on the cannabis vertical, where it now claims presence in 21 US states.

The business operates on a quote-based, customized annual subscription model, sold through a direct, consultative sales motion with demos booked via the company website. Ember is headquartered in Deer Park, USA, employs 1-10 people, and has raised at least $300,000 in funding (November 2022). No revenue, ownership structure, named customers, leadership team details, or third-party validations are disclosed in the available source material, and the company maintains an active investor relations page suggesting it is open to additional capital.

Name

Ember Processing

Legal name

Ember Processing

Website

https://emberprocessing.com

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

1–10 employees

Short description

Ember Processing provides an all-in-one cloud platform combining cashless payment processing, POS, e-commerce, loyalty, marketing automation, and analytics for cannabis dispensaries, wholesalers, and processors across 21 US states.

Ownership category

akta.pro rank

Product category

Cannabis POS and Payment Processing Software

NAICS

Software Publishers (513210)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Third-Party White-Label Ordering & Delivery Platforms (SaaS + Logistics) (CRANAGAF)

Keywords

• Cannabis payment processing
• Cannabis POS software
• Cannabis loyalty programs
• Cannabis e-commerce platform
• Cannabis marketing automation

Headquarters

HQ city

Deer Park

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations

Revenue model

1. Platform Subscription/SaaS: All-in-one platform subscription for payment processing, e-commerce, loyalty, and marketing tools. Pricing is quote-based and customized to business size and needs.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

Ember Processing provides a cloud-based, all-in-one SaaS platform for cannabis dispensaries, wholesale businesses, and processing operations. The platform integrates cashless payment processing (card, PIN debit, ACH, online and mobile app payments), POS software, e-commerce ordering with curbside pickup, customer loyalty and rewards tools, industry-compliant automated marketing (SMS, MMS, email, push), and a real-time customizable analytics reporting dashboard into a single subscription offering.

Product overview

Ember Processing offers a unified all-in-one platform for cannabis businesses combining Payments/POS Software, E-Commerce, Loyalty & Rewards, Marketing Tools, and a Reporting Dashboard. The platform enables dispensaries, wholesale, and processing businesses to accept secure electronic payments, manage customer loyalty programs, operate branded mobile apps and online ordering with curbside pickup, send automated marketing communications (SMS, MMS, email, push notifications), and access real-time customer analytics—all from a single customizable dashboard.

Differentiator

Problem solved

Functional benefit

Products and services

• Payments/POS Software Cashless payment and point-of-sale software that enables cannabis dispensaries and operators to accept secure electronic payments via card, PIN debit, online ordering, mobile app, and ACH transfers, integrating with existing systems to reduce checkout friction.
• Loyalty & Rewards Configurable customer loyalty and rewards tools that turn one-time cannabis shoppers into repeat customers through automated engagement and targeted offers, managed from a single dashboard.
• E-Commerce Platform and Branded Mobile App E-commerce solution that converts a dispensary into its own branded mobile app, allowing customers to browse menus, place online orders directly with the dispensary, and select curbside pickup while alerting staff on arrival.
• Marketing Tools Automated marketing solution enabling cannabis operators to send industry-compliant SMS, MMS, email, and push notifications from a single dashboard, with real-time tracking of campaign effectiveness and ROI.
• Reporting Dashboard Real-time, customizable analytics dashboard that delivers actionable insights into cannabis customer demographics, purchasing behavior, and campaign performance, enabling targeted and personalized marketing.

Quantifiable outcome

• 86% of buyers willing to pay more for great customer experience
• +2 more outcomes

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability3 records

Feature6 records

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Leaf Trade: B2B cannabis wholesale ordering and payments platform. Closely comparable to Ember's wholesale and processing vertical coverage.
• Cova Software: Cannabis point-of-sale platform with integrated e-commerce and reporting. Competes head-to-head with Ember in dispensary payments and online ordering.
• Treez: Cannabis retail POS and commerce platform used by multi-state operators. Directly comparable to Ember's POS, payments, and analytics offerings for dispensaries.
• Blaze Software: Cannabis dispensary POS, e-commerce, and loyalty platform. Directly comparable across Ember's core commerce and retention stack.
• Flowhub: Cannabis dispensary POS, inventory, and compliance platform. Overlaps with Ember on payments, POS, and customer engagement tools for licensed retailers.
• springbig: Cannabis-focused customer loyalty, marketing, and SMS engagement platform. Highly comparable to Ember's loyalty and automated marketing modules.
• Meadow: Cannabis e-commerce, delivery, and POS platform serving dispensaries. Competes with Ember's online ordering and mobile-app offering.
• IndicaOnline: Cannabis POS and payments provider for dispensaries. Competes with Ember on cashless payments, POS, and online ordering.
• Dutchie: Leading cannabis e-commerce and POS platform serving dispensaries across the US. Closely comparable to Ember's dispensary-focused payments, online ordering, and mobile app stack.

Broad incumbents

• Stripe: General-purpose payments platform. While not cannabis-focused, it represents the broad incumbent Ember partially replaces via its cannabis-specialized stack; relevant when assessing payment-rails risk and alternative paths.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/emberprocessing
• Instagraminstagram.com/emberprocessing

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds1 record

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ember Processing