Delyva

Cloud-based Delivery Management Softwaredelyva.com

Delyva Sdn. Bhd. is a Malaysian SaaS company offering multi-courier delivery booking (DelyvaNow) and enterprise delivery management (DelyvaX) platforms, serving over 100,000 micro, SME, and enterprise customers across Malaysia, Singapore, Philippines, and Indonesia.

Company typePrivate
Founded2019
HeadquartersPetaling Jaya, Malaysia
Headcount11–50
GTM typeB2B
OfferingSoftware

What Delyva does

Delyva Sdn. Bhd. is a Malaysian cloud-based delivery logistics SaaS company headquartered in Petaling Jaya, Selangor. Founded in 2019, the company operates two core product lines: DelyvaNow, a self-serve multi-courier booking platform for micro and SME businesses accessible via web and mobile apps (Android, iOS, Huawei), and DelyvaX, an enterprise-grade delivery management system providing customer portals, driver apps, admin panels, route optimization, real-time fleet tracking, electronic proof of delivery (ePOD), cash management, and reporting analytics. The technology stack is cloud-native, built on AWS and Google Cloud infrastructure with REST APIs, sandbox testing, webhooks, and native integrations into WooCommerce, Shopify, and Shopee. DelyvaNow aggregates 20+ courier providers including J&T, DHL, Ninja Van, Pos Laju, GrabExpress, and Lalamove, while DelyvaX targets courier aggregators, ecommerce companies, delivery service providers, and large enterprises across Malaysia, Singapore, Philippines, and Indonesia. The portfolio extended in 2025 with Laksana AI, an AI-powered facilities and operations management platform built on WhatsApp, offered as a free product.

Delyva's revenue model operates on three layers: transaction-based fees on DelyvaNow bookings with top-up plans starting at RM20 and subscription tiers Basic 30 through Basic 4800; SaaS subscriptions for DelyvaX on monthly or annual terms with quote-based enterprise pricing; and a 1% revenue-share arrangement for SaaS/platform API partners. Add-on revenue streams include Cash on Delivery management, shipment insurance via Zurich Takaful Malaysia, cold chain delivery services (certified under ISO 9001:2015, ISO 23412, and GDPMD), and international shipping. Distribution combines a product-led growth self-serve model for DelyvaNow, direct enterprise sales with demo requests for DelyvaX, and channel partnerships including a courier partner program and a reseller/white-label program for technology integrators.

The company is privately held and reports serving 100,000+ businesses across Southeast Asia. Named customers span enterprise retail (Senheng, Daiso, AEON Big, AEON Retail, e-Mart24, Karta Supermall, KK-Mart), fashion (Christy Ng, Naelofar, SnT), online grocery (HappyFresh Malaysia), ecommerce platforms (Meniaga), social commerce (Yezza), F&B commerce (Maynuu with 50+ restaurant adoption and RM500,000+ in merchant savings), agriculture (Agrobazaar Online), and fintech (Maybank SSL). Leadership comprises founder/CEO Muhammad Hanif Abdul Wahid, COO Herrey Badrun, and co-founder/CTO Suhaimi Amir. Delyva is the recipient of a $110,000 Cradle Fund grant (October 2022) and participated in the Newchip Accelerator (November 2021), and maintains a public API, partner program, and developer documentation portal as core platform infrastructure.

Delyva firmographics

Firmographics

Name: Delyva
Legal name: Delyva Sdn. Bhd.
Website: https://delyva.com
Company type: Private
Founded year: 2019
Operating status: Operating
Headcount range: 11–50 employees
Short description: Delyva Sdn. Bhd. is a Malaysian SaaS company offering multi-courier delivery booking (DelyvaNow) and enterprise delivery management (DelyvaX) platforms, serving over 100,000 micro, SME, and enterprise customers across Malaysia, Singapore, Philippines, and Indonesia.
Ownership category
akta.pro rank

Delyva industry classification

Industry

Product category: Cloud-based Delivery Management Software
NAICS: Couriers and Express Delivery Services (4921), Couriers and Express Delivery Services (492110), Local Messengers and Local Delivery (4922), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)
SIC: Arrangement Of Transportation Of Freight & Cargo (4731), Services-Prepackaged Software (7372), Trucking & Courier Services (No Air) (4210)
akta.pro primary industry: PUDO Network Aggregators & API Platforms (Multi-Carrier Enablement) (TLAAAMAI)
akta.pro secondary industry: Third-Party / Independent PUDO Network Operators (Multi-Carrier) (TLAAAMAC)

Keywords

Delivery management software
Multi-courier aggregation
Last-mile delivery platform
SaaS logistics solutions
E-commerce fulfillment

Where Delyva is headquartered

Location

Headquarters

HQ city: Petaling Jaya
HQ country: Malaysia
HQ region: Asia

Offices1 record

Markets served

Delyva business model

Business model

GTM type: B2B
Offering type: Software
Cost components: Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

Delivery Transaction Fees (DelyvaNow): DelyvaNow charges businesses a fee for each delivery booked through its platform. Businesses top up their accounts (from as low as RM20) or subscribe to plans (Basic 30, Basic 100, Basic 800, Basic 1600, Basic 4800) and receive discounted courier rates. Delyva earns a transaction fee or takes a commission from each booking.
SaaS Subscription (DelyvaX): DelyvaX is offered on a monthly or annual subscription basis with accessible pricing. Enterprises pay subscription fees to access the delivery management software including customer portal, admin portal, driver app, and all features. Additional revenue from add-ons such as Cash on Delivery (COD) management and insurance services.
API Integration & Revenue Share (SaaS/Platform Model): For SaaS/platform integrations, Delyva earns a 1% revenue share of the order amount. Platforms using Delyva's API can configure mark-up, discount, or flat-rate adjustments on checkout rates, creating a two-sided marketplace economics.
Insurance & Add-on Services: Delyva offers insurance add-ons (e.g., via Zurich Takaful Malaysia) for shipments, providing coverage on top of delivery fees. COD (Cash on Delivery) management fees and other value-added services contribute additional revenue.

Pricing tiers

Model	Billing	Price
Hybrid	Pay-as-you-go	Top-up plan starting at RM20 for micro and SME businesses
Subscription	Monthly	Subscription plans: Basic 30, Basic 100, Basic 800, Basic 1600, Basic 4800
Subscription	Multi-year contract	DelyvaX annual or monthly subscription for enterprise delivery management
Transaction based/ take rate	Pay-as-you-go	SaaS/Platform API revenue share model

Go-to-market motion3 records

Distribution channels6 records

Marketing channels6 records

Delyva product offering

Product offering

Core offering

Delyva operates a cloud-based delivery logistics platform with two core products: DelyvaNow, a self-serve multi-courier booking platform aggregating 20+ delivery service providers for micro and SME businesses, and DelyvaX, an enterprise SaaS delivery management system with customer portal, driver app, and admin portal for digitizing end-to-end delivery operations at scale. Additional capabilities include cold-chain delivery, international shipping, COD management, insurance add-ons, and a public REST API for platform integrations.

Product overview

Delyva operates as a one-stop delivery solutions provider with two core product lines: DelyvaNow (for micro and SMEs) and DelyvaX (for large enterprises). DelyvaNow is a delivery booking aggregator platform accessible via web and mobile app, enabling businesses to compare rates across 20+ courier partners and book services. DelyvaX is a cloud-based delivery management SaaS with customer portal, driver app, and admin portal for end-to-end operational control. A newer sub-product, Laksana AI, extends the portfolio into AI-powered facilities and operations management. The products share API integration capabilities and support the same courier partner network, with DelyvaNow targeting delivery booking and DelyvaX targeting delivery operations management. Both products offer add-on services including cold chain, COD, insurance, and international shipping.

Differentiator

Problem solved

Functional benefit

Brands

DelyvaNow: An all-in-one delivery booking platform for micro-sellers and SMEs, allowing users to compare courier rates, book deliveries, and track shipments from multiple courier service providers.
DelyvaX
Laksana AI

Products and services

DelyvaNow Self-serve delivery booking platform for micro and SME businesses enabling real-time rate comparison and booking across 20+ courier service providers, with automated branded customer tracking pages and notifications.
DelyvaX Enterprise SaaS delivery management software with customer portal, driver app, and admin portal providing route optimization, real-time fleet tracking, ePOD, cash management, driver dispatch, and analytics for large enterprises.
DelyvaX Public API REST API at api.delyva.app/v1.0 enabling ecommerce platforms, marketplace operators, and SaaS companies to integrate instant courier quotes, order creation, processing, label printing, tracking, webhooks, and embeddable live maps with ETA, with a sandbox testing environment available.
Laksana AI AI-powered facilities and operations management platform built on WhatsApp, providing conversational AI assistance for managing facilities and operations workflows, offered with a free tier.
Cold Chain Delivery Service Certified temperature-controlled logistics service for perishable products including food, pharmaceuticals, and temperature-sensitive items, with ISO 9001:2015, ISO 23412, and GDPMD certification, real-time temperature monitoring, specialized packaging, and dedicated refrigerated vehicles.
International Shipping Cross-border delivery service enabling SMEs to ship internationally via integrated global courier partners including DHL eCommerce, Aramex, Janio, SF Express, and Teleport.
Cash On Delivery (COD) Cash collection service at point of delivery, managed through the Delyva platform with cash reconciliation for drivers and merchants, and optional shipment insurance add-on underwritten via Zurich Takaful Malaysia.
Ecommerce Fulfilment Service End-to-end order fulfilment service for ecommerce businesses covering warehousing, pick-and-pack, and last-mile delivery integration through Delyva's platform and courier network.
Instant Delivery On-demand instant delivery service typically completed within one hour, fulfilled via integrated courier partners including GrabExpress, Lalamove, Bungkusit, MrSpeedy, and pandago.

Quantifiable outcome

100,000+ businesses use DelyvaNow for delivery solutions
+3 more outcomes

Companies that use Delyva

Customer profile

Named customers16 records

Segments8 records

Ideal customer profiles2 records

Delyva technology and API

Technology

Technology focussed Yes

API detail

Has API: Yes
API docs
API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability6 records

Feature9 records

Delyva partnerships and signals

Strategic signal

Partnerships

Twelve partnerships are on record, tiered core and minor.

MeniagacoreStrategic or Co-development Partner · 15 April 2022Meniaga e-commerce platform partnered with Delyva for last-mile delivery services. Delyva's delivery platform was integrated to enable Meniaga's merchants to access Delyva's multi-courier network for seamless order fulfillment.
HappyFresh MalaysiacoreStrategic or Co-development Partner · 4 April 2022HappyFresh Malaysia selected Delyva's DelyvaX delivery management system to streamline delivery operations. DelyvaX enables HappyFresh to manage its own delivery fleet and integrate with third-party courier providers for grocery delivery operations.
Maynuu CommercecoreStrategic or Co-development Partner · 8 June 2021Maynuu F&B e-commerce platform integrated DelyvaX's delivery management system, enabling restaurant merchants to manage own delivery teams, calculate rider commissions, track deliveries, and access instant delivery services. Over 50 restaurant operators adopted the service, saving merchants over RM500,000.
J&T ExpresscoreTechnology or IntegrationJ&T Express is one of 20+ courier partners integrated into DelyvaNow's platform, providing next-day and standard delivery services across Malaysia and Southeast Asia.
Ninja VancoreTechnology or IntegrationNinja Van provides domestic express and cold chain delivery services integrated into DelyvaNow. Offers certified cold chain solutions (ISO 9001:2015, ISO 23412, GDPMD) for temperature-sensitive products.
DHL eCommercecoreTechnology or IntegrationDHL eCommerce provides international and domestic courier services integrated into DelyvaNow's platform for businesses requiring global shipping capabilities.
GrabExpresscoreTechnology or IntegrationGrabExpress provides instant delivery services integrated into DelyvaNow, enabling same-hour deliveries using Grab's ride-hailing network.
LalamovecoreTechnology or IntegrationLalamove provides on-demand delivery services integrated into DelyvaNow for instant and same-day deliveries using motorcycles and vehicles.
AWS (Amazon Web Services)coreTechnology or IntegrationAWS cloud infrastructure used by Delyva for hosting, storage, and analytics, as stated in the Privacy Policy as a third-party service provider.
Google CloudcoreTechnology or IntegrationGoogle Cloud infrastructure used by Delyva for hosting, storage, and analytics, as stated in the Privacy Policy.
SenhengminorChannel Partner/ Reseller/ DistributorSenheng electronics retail chain is a local partner using Delyva's delivery platform for courier booking and management services.
School2uminorChannel Partner/ Reseller/ DistributorSchool2u is a local partner using Delyva's delivery platform for education-related logistics and courier management.

Scale indicators6 records

Recent moves7 records

Expansion highlights6 records

Delyva competitors and assessment

Company assessment

Direct peers

Shippo: Multi-carrier shipping API and SaaS platform serving SMBs and developers. Highly comparable to DelyvaX: REST API, label printing, rate shopping, and webhook-based tracking — typically a competitor in API-first shipping software.
Shiprocket: India-headquartered multi-courier aggregation and shipping SaaS for SMBs and enterprises. Closely comparable to Delyva's DelyvaNow/DelyvaX model: rate comparison across carriers, branded tracking, API integrations, and COD support for e-commerce merchants.
Aftership: Hong Kong-headquartered shipment tracking and post-purchase SaaS. Comparable because Aftership and DelyvaX both offer branded tracking pages, webhook notifications, and analytics layered on top of multi-carrier shipping.
ClickPost: Delivery management SaaS with multi-carrier aggregation, NDR management, and courier API integrations. Direct overlap with DelyvaX's enterprise shipping orchestration and tracking capabilities.
EasyPost: US-based multi-carrier shipping API platform with 100+ carrier integrations. Direct competitor to DelyvaX's API-first delivery management offering, especially for cross-border and platform integration use cases.

Broad incumbents

Lalamove: Major on-demand delivery and courier platform across Southeast Asia. Comparable because Lalamove is both a Delyva courier partner and a direct competitor with its own merchant booking layer for instant/same-day delivery.
Ninja Van: Leading Southeast Asian last-mile courier with parcel and cold-chain capabilities. Delyva integrates Ninja Van as a courier partner and competes for the same enterprise fulfillment customers, especially in Malaysia and Singapore.
J&T Express: Major regional parcel carrier integrated into DelyvaNow. Comparable because J&T has both partner and competitor dynamics with Delyva — capable of launching proprietary booking layers for merchants.
GrabExpress: Instant on-demand delivery service within Grab's super-app. Functions both as a Delyva courier partner and a competing merchant-facing booking channel across Malaysia and Singapore.

Emerging players

iThink Logistics: India-based multi-courier aggregator and shipping SaaS for e-commerce SMEs. Comparable scale and GTM to DelyvaNow: aggregator dashboard, API, and courier rate comparison for growing online sellers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

Delyva compliance and trust

Trust signal

Compliance3 records

Delyva financial estimates

Financial estimate

Revenue estimate

Valuation estimate

Delyva leadership team

Management profile

Number of profiles

Profiles3 records

Delyva subsidiaries and ownership

Company hierarchy

Subsidiaries1 record

Delyva funding detail

Funding detail

Funding overview

Funding rounds2 records

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

Delyva M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Delyva

What does Delyva do?

Is Delyva a public or private company?

Delyva is a private company. It is classified as founder individual operated bootstrapped and is currently operating.

When was Delyva founded?

Delyva was founded in 2019. It employs 11 to 50 people.

Where is Delyva based?

Delyva is headquartered in Petaling Jaya, Malaysia, in the Asia region.

How does Delyva make money?

Four revenue lines are on record. Delivery Transaction Fees (DelyvaNow) is the primary driver. The others are saaS Subscription (DelyvaX), API Integration & Revenue Share (SaaS/Platform Model) and insurance & Add-on Services.

Who are Delyva's main competitors?

Direct peers on record are Shippo, Shiprocket, Aftership, ClickPost and EasyPost. Broad incumbents are Lalamove, Ninja Van, J&T Express and GrabExpress. iThink Logistics is listed as an emerging player.

Does Delyva have an API?

Yes. DelyvaX Public API available at https://api.delyva.app/v1.0. REST-based API with JSON payloads. Authentication via X-Delyvax-Access-Token header. Supports instant quotes, order creation (draft and confirmed), order processing, order details, label printing, order cancellation, and webhook subscriptions. Webhooks support events: order.created, order.failed, order.updated, order_tracking.update, order_tracking.change. Sandbox testing environment available at https://dx-integration-sandbox.pages.dev/ for simulating webhook events. Revenue share model (1%) available for SaaS/platform integration partners. Base URL: https://api.delyva.app/v1.0. Documentation: https://docs.api.delyva.com/?version=latest. Code examples provided in curl, Node.js (axios), and PHP. Developer documentation is at docs.api.delyva.com/?version=latest.

What industry is Delyva in?

Delyva's product category is Cloud-based Delivery Management Software. Its primary akta.pro industry code is TLAAAMAI, PUDO Network Aggregators & API Platforms (Multi-Carrier Enablement), with a secondary code of TLAAAMAC, Third-Party / Independent PUDO Network Operators (Multi-Carrier). Its NAICS code is 4921 and its SIC code is 4731.