Curecall
Curecall is a Paris-based SaaS company providing SMS-based automated patient follow-up and conversational care for French hospitals, ophthalmology centers, and pharmaceutical laboratories, with HDS/ISO 27001 compliance and HL7/FHIR interoperability.
- Company typePrivate
- Founded2020
- HeadquartersParis, France
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What Curecall does
Curecall is a French SaaS company, headquartered in Paris and founded in 2020 by Mohammed El Bojaddaini and Laetitia Ormus, that provides SMS-based patient follow-up and automated conversational care for healthcare establishments. The company's core platform programs automated SMS sequences triggered by hospital information system (DPI) events, delivers pre/post-operative instructions, collects real-world data such as visual acuity tests and symptom tracking, and surfaces patient emergencies via an intelligent customizable dashboard. The technology stack is purpose-built for healthcare compliance: HDS-certified (Hébergeur de Données de Santé), ISO 27001, GDPR/CNIL-compliant, Bureau Veritas-verified, and deployed on AWS infrastructure in France, with bidirectional interoperability to DPI systems via HL7 ADT/SIU/ORU, FHIR, REST APIs, and SSO across major French vendors (Maincare, Evolucare, Hopital Manager, Siage, AREA, Ophtix, Oplus).
Curecall serves three primary segments: (1) hospitals and clinics managing surging ambulatory surgery volumes (where it claims up to 80% reduction in next-day follow-up calls and ~1 hour/day saved per paramedical team), (2) ophthalmology centers addressing chronic eye disease observance (where deployment is ~1 week and customers report +25% patients operated and −30% follow-up time), and (3) pharmaceutical laboratories and CROs needing clinical trial patient observance tracking and EU MDR post-market surveillance (SAC). Named enterprise customers include Bayer Healthcare, Horus Pharma, Orphalan, Grand Hôpital Paris Nord-Est, Hôpital Saint-Camille, Centre Hospitalier de Privas Ardèche, and Groupe Point Vision; the company reports having tracked over 1,000,000 patients across its deployments.
The business model is per-active-patient subscription SaaS with tiered pricing: hospital tiers Pro (€0.80), Expert (€1.50), and Avancé (€2) per patient, ophthalmology centers at €3 per patient (free first month, 15 free patients, no commitment), and custom quote-based enterprise contracts for pharmaceutical laboratories (3–6 month deployment). A €2,500 HT one-time interoperability setup fee applies for connecting to client DPIs. Distribution combines direct enterprise field sales, the Resah public purchasing central listing, and inbound self-serve trials for smaller ophthalmology practices. The company has raised over €3 million cumulatively from BPI France and investment funds, operates with ~20 employees distributed between Paris and the rest of France, and completed a SaaS pivot in 2022 and a full brand redesign in 2023.
Curecall firmographics
Firmographics- Name
- Curecall
- Legal name
- Curecall SAS
- Website
- https://curecall.fr
- Company type
- Private
- Founded year
- 2020
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Curecall is a Paris-based SaaS company providing SMS-based automated patient follow-up and conversational care for French hospitals, ophthalmology centers, and pharmaceutical laboratories, with HDS/ISO 27001 compliance and HL7/FHIR interoperability.
- Ownership category
- akta.pro rank
Curecall industry classification
Industry- Product category
- Healthcare Patient Engagement Software
- NAICS
- Offices of Physicians (6211), General Medical and Surgical Hospitals (622110)
- SIC
- Services-Prepackaged Software (7372), Services-Offices & Clinics Of Doctors Of Medicine (8011)
- akta.pro primary industry
- Virtual Urgent Care & Triage Platforms (HLALABAB)
- akta.pro secondary industries
- Interoperability Standards, Profiles & Implementation (HL7/FHIR/IHE) (HLACABAA), Medication Adherence, Digital Therapeutics & Remote Coaching (condition-specific programs) (HLALAFAF)
Keywords
Where Curecall is headquartered
LocationHeadquarters
- HQ city
- Paris
- HQ country
- France
- HQ region
- Europe
Offices2 records
Markets served
Curecall business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations
Revenue model
- Subscription - Per active patient (Hospitals): Three-tier subscription model for hospitals (Pro, Expert, Avancé) billed per patient followed. Hospitals pay per active patient tracked through the platform. No licensing model; SaaS-only. Includes free interoperability setup for data flow from Curecall to patient dossier.
- Subscription - Per active patient (Ophthalmology centers): Ophthalmology centers pay a flat rate per patient followed (€3/patient). Interactions and SMS are unlimited. Free first month with no commitment or installation fees.
- SaaS subscription - Pharmaceutical laboratories: Pharmaceutical laboratories subscribe for patient follow-up and clinical trial support services. Pricing is quote-based, typically involving longer enterprise contracts (3–6 months deployment).
- Interoperability setup fee: One-time setup fee of €2,500 HT for connecting Curecall to healthcare establishments' DPI, software, and scheduling tools. Inbound data flow from external systems to Curecall is free; outbound flow (Curecall to patient dossier) is also free.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Ophthalmology center subscription: €3 per patient followed per month |
| Subscription | Monthly | Pro tier for hospitals: €0.80 per patient |
| Subscription | Monthly | Expert tier for hospitals: €1.50 per patient |
| Subscription | Monthly | Avancé tier for hospitals: €2 per patient |
| One time/ perpetual license | Pay-as-you-go | Interoperability setup: €2,500 HT one-time |
| Subscription | Multi-year contract | Pharmaceutical laboratories: custom quote |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels6 records
Curecall product offering
Product offeringCore offering
Curecall provides a SaaS platform that automates patient follow-up via conversational SMS sequences tailored to each healthcare establishment's administrative and medical protocols. The platform connects to hospital DPI systems through HL7, FHIR, and REST APIs to trigger reminders, collect real-world data, generate post-operative PDF reports, and surface patient emergencies through an intelligent dashboard and AI chatbot. Customers include hospitals, ophthalmology centers, and pharmaceutical laboratories in France.
Product overview
Curecall is a unified SaaS platform for patient follow-up via SMS, comprising a core SMS-based conversational health platform with an intelligent dashboard, automated conversational sequences, and an AI-powered health chatbot. The product portfolio includes the Curecall Interop All InOne module for interoperability with hospital systems (HL7/FHIR), specialized solutions for clinical studies and pharmaceutical laboratories, and tiered pricing plans for ophthalmology centers and hospitals. The platform differentiates through its process automation, real-world data collection, therapeutic education content library (video/audio/text), multilingual support, and intelligent emergency detection.
Differentiator
Problem solved
Functional benefit
Brands
- Curecall Interop All In One: An interoperability solution for healthcare systems that facilitates communication between different health information systems, enabling secure data exchange and sharing.
Products and services
- Curecall Core Platform SaaS platform that dematerializes patient information via SMS and automates follow-up according to the administrative and medical protocols of each healthcare establishment, for hospitals, clinics, ophthalmology centers, and pharmaceutical laboratories.
- Curecall Interop All In One
Quantifiable outcome
- Up to 80% reduction in next-day follow-up calls for hospitals (CH Privas Ardèche and Hôpital Saint-Camille achieved this), saving ~1 hour/day per paramedical team.
- +8 more outcomes
Companies that use Curecall
Customer profileNamed customers27 records
Segments4 records
Ideal customer profiles3 records
Curecall technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration13 records
AI capability10 records
Feature8 records
Curecall partnerships and signals
Strategic signalPartnerships
13 partnerships are on record, tiered core, key and minor.
- ResahcoreCurecall is referenced on Resah, the French public healthcare purchasing central. This enables public hospitals and healthcare establishments throughout France to procure Curecall through established public procurement frameworks, significantly lowering the barrier to purchase for the public sector.
- Bayer HealthcarekeyBayer Healthcare uses Curecall for patient follow-up during clinical trials and beyond-the-pill services. A scientific committee was established with Bayer's innovation team. Curecall is connected to Bayer's CRO eCRF (electronic case report form) system. Based in Loos (59), revenue €880K (2021).
- Horus PharmakeyHorus Pharma (based in Nice, €72.6M revenue) uses Curecall for patient observance improvement and post-commercialization surveillance (SAC) for medical devices. Horus Pharma also co-sponsored the 'Une histoire de glaucome' documentary project with Curecall.
- OrphalankeyOrphalan (Paris, €11.7M revenue) uses Curecall for clinical trial patient follow-up, observance monitoring, and real-world data collection. Custom protocol developed with Orphalan's scientific team.
- Novo NordiskminorNovo Nordisk partners with Curecall on patient follow-up programs. Novo Nordisk was featured on Curecall's partner page, indicating active collaboration on patient engagement solutions.
- Zeiss (Meditec France)minorZeiss Meditec France (via Laetitia Fresnais, Directrice) participated in Curecall's 'Une histoire de glaucome' documentary series, contributing to thought leadership content around eye disease management. Co-branded content collaboration.
- MaincarecoreMaincare is a major French DPI (Dossier Patient Informatisé) system. Curecall connects to Maincare via HL7/FHIR protocols, enabling bidirectional patient data synchronization.
- EvolucarecoreEvolucare is a French healthcare software provider (surgery planning tools). Curecall integrates with Evolucare for automated patient scheduling and follow-up trigger synchronization.
- HL7 / FHIR Standards BodycoreCurecall adheres to FHIR (Fast Healthcare Interoperability Resources) standards developed by HL7 International for exchanging healthcare data between information systems. Curecall supports HL7 ADT (identity) and SIU (appointments) flux and returns PDF reports via ORU.
- Amazon Web Services (AWS)coreCurecall's infrastructure is hosted on AWS servers (as stated in legal mentions). AWS provides cloud infrastructure for the SaaS platform, with data centers in France supporting HDS compliance.
- Association France GlaucomeminorAssociation France Glaucome participated in Curecall's 'Une histoire de glaucome' documentary project, contributing patient and advocacy perspectives on glaucoma management.
- Société Française du GlaucomeminorSociété Française du Glaucome (French Glaucoma Society) participated in the 'Une histoire de glaucome' documentary series, contributing clinical expert perspectives.
- Unither (Unithek)minorUnither (pharmaceutical packaging company) participated in Curecall's glaucoma documentary project, contributing an industry perspective on drug delivery and patient care.
Scale indicators19 records
Recent moves6 records
Expansion highlights6 records
Curecall competitors and assessment
Company assessmentDirect peers
- Lifen: Lifen is a French health-tech platform focused on hospital-to-provider communications and clinical document exchange, including secure messaging and care coordination workflows. It is the most direct peer to Curecall in the French hospital communications and patient follow-up space, with overlapping hospital customers and an HL7/FHIR interoperability emphasis.
- CipherHealth: CipherHealth is a US-based patient engagement platform offering automated outreach, post-discharge follow-up, and rounding via voice, text, and digital channels for hospitals and health systems. It is a direct international peer to Curecall's automated post-operative and ambulatory follow-up product, with comparable SMS-based workflows and quantified hospital ROI.
Broad incumbents
- Doctolib: Doctolib is the dominant French health-tech platform for appointment booking, teleconsultation, and patient/provider communication, serving most French physicians and a large share of hospitals. It is a broad incumbent that touches Curecall's patient communication and engagement territory but operates at a much larger scale and a different primary use case (booking/teleconsult vs. follow-up).
- GetWellNetwork: GetWellNetwork is a US patient engagement platform used by hospitals and health systems for interactive care plans, discharge follow-up, and patient education across the continuum of care. It overlaps with Curecall's post-operative and patient education offerings and is a comparable incumbent in the digital patient engagement category.
- Phreesia: Phreesia is a US-listed patient intake, engagement, and communication platform widely used by health systems and physician practices for pre-visit, visit, and post-visit workflows. It is a broad incumbent comparable to Curecall in the patient communication and ambulatory workflow layer, but at significantly greater scale.
Regional players
- Medoucine: Medoucine is a French digital health platform for booking and managing appointments with healthcare professionals, including natural and conventional medicine. It is comparable to Curecall in serving French healthcare practitioners for patient communication workflows, though at a smaller scale and a different therapeutic focus.
- KelDoc: KelDoc is a French online appointment booking and patient communication platform widely used by French physicians and clinics. It overlaps with Curecall's patient engagement and reminder use cases, but its primary focus is scheduling rather than post-care follow-up.
Emerging players
- Nabla: Nabla is a conversational AI platform for healthcare providers, including patient messaging and clinical workflow assistants, with strong French roots and global expansion. It intersects with Curecall's AI chatbot and patient communication capabilities but skews more toward clinician-facing AI scribe/assistant use cases.
- Posos: Posos is a French clinical decision support and messaging platform used by healthcare professionals, with an emphasis on asynchronous communication and AI-assisted workflows. It overlaps with Curecall in the healthcare conversational communication layer and targets a similar hospital/physician buyer.
Others
- Maincare (Dedalus): Maincare, part of Dedalus, is a major French/European hospital information system (DPI) vendor that Curecall integrates with via HL7/FHIR. It is adjacent rather than a direct competitor today, but as a large HIS vendor it could in-source comparable patient communication modules, making it a key competitive watchpoint for Curecall.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Curecall social profiles
Digital presenceCurecall compliance and trust
Trust signalCompliance7 records
Curecall financial estimates
Financial estimateRevenue estimate
Valuation estimate
Curecall leadership team
Management profileNumber of profiles
Profiles8 records
Curecall funding detail
Funding detailFunding overview
Funding rounds2 records
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Curecall M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Curecall
What does Curecall do?
Curecall provides a SaaS platform that automates patient follow-up via conversational SMS sequences tailored to each healthcare establishment's administrative and medical protocols. The platform connects to hospital DPI systems through HL7, FHIR, and REST APIs to trigger reminders, collect real-world data, generate post-operative PDF reports, and surface patient emergencies through an intelligent dashboard and AI chatbot. Customers include hospitals, ophthalmology centers, and pharmaceutical laboratories in France.
Is Curecall a public or private company?
Curecall is a private company. It is classified as venture growth investor backed and is currently operating.
When was Curecall founded?
Curecall was founded in 2020. It employs 1 to 10 people.
Where is Curecall based?
Curecall is headquartered in Paris, France, in the Europe region.
How does Curecall make money?
Four revenue lines are on record. Subscription - Per active patient (Hospitals) is the primary driver. The others are subscription - Per active patient (Ophthalmology centers), saaS subscription - Pharmaceutical laboratories and interoperability setup fee.
Who are Curecall's main competitors?
Direct peers on record are Lifen and CipherHealth. Broad incumbents are Doctolib, GetWellNetwork and Phreesia. Regional players are Medoucine and KelDoc. Emerging players are Nabla and Posos. Maincare (Dedalus) is listed as an others.
Does Curecall have an API?
Yes. Curecall offers APIs with REST, HL7, and HPRIM connectors for automating patient follow-up and collecting patient data through DPI/software systems. The API enables time real and transactional sending, instant or scheduled SMS group sending, SMS model management, and pilot/automatic mode with pre-configured patient follow-up scenarios. Data is synchronized bidirectionally with DPI systems via ADT (identity), SIU (appointments), and ORU (reports) HL7 fluxes. SSO is supported. Developer documentation is at www.curecall.fr/api-curecall-developpeur-interoperabilite.
What industry is Curecall in?
Curecall's product category is Healthcare Patient Engagement Software. Its primary akta.pro industry code is HLALABAB, Virtual Urgent Care & Triage Platforms, with a secondary code of HLACABAA, Interoperability Standards, Profiles & Implementation (HL7/FHIR/IHE). Its NAICS code is 6211 and its SIC code is 7372.