Freight Exchange Pty Ltd
FreightExchange is an Australian cloud-based TMS/FMS platform that helps mid-tier businesses manage complex B2B and multi-modal freight across multiple carriers with AI-powered invoice auditing, deep ERP and eCommerce integrations, and white-labelled self-service portals.
- Company typePrivate
- Founded2014
- HeadquartersSydney, Australia
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Freight Exchange Pty Ltd does
FreightExchange Pty Ltd is an Australian freight technology company founded in 2014 and headquartered in Surry Hills, NSW, that operates a cloud-based Transport Management System (TMS) and Freight Management System (FMS) targeted at mid-tier businesses with complex B2B and multi-modal freight requirements. The platform connects shippers to a multi-carrier network spanning Australia Post, DHL, FedEx, StarTrack, TNT, Toll, Couriers Please, Aramex, and Northline, and supports full trucks, pallets, and parcel shipping through a unified interface. Core features include smart carrier selection, automated document and label generation, real-time tracking with customer notifications, invoice reconciliation, white-labelled portals with child accounts, and AI-powered freight invoice auditing launched in 2024. The product surface is extended through native plugins for Shopify, WooCommerce, NetSuite, Microsoft Dynamics 365, Pronto ERP, and DotWMS, plus an open RESTful API and a developer centre, enabling embedded workflows across eCommerce, ERP, and warehouse systems.
The company monetises through tiered SaaS subscriptions (monthly self-serve and annual enterprise contracts), transaction-based fees from its freight brokerage with pre-negotiated carrier rates, and add-on services such as Transit Warranty coverage (Standard A$1,000 and Enhanced up to A$50,000 per shipment). Its go-to-market combines a product-led self-serve portal with a consultative enterprise sales motion, including Calendly-scheduled demos for operations managers handling heavy machinery, automotive parts, food, furnishings, cold chain, dangerous goods, and precious metals. The customer base exceeds 1,417 industrial companies and includes named enterprise accounts such as Komatsu, Ventia, Ligentia, Perth Mint, Active Display Group, Kollaras, ShoreTrade, Hudson Pacific, Harding Performance, and National Salon Supplies. Over ten years of operating history, total disclosed funding has been modest (approximately A$873K across three rounds between 2014 and 2019 from muru-D and MAI Capital), and the company has expanded geographically through a 2026 4PL partnership with Redwood Logistics targeting cross-border corridors.
Freight Exchange Pty Ltd firmographics
Firmographics- Name
- Freight Exchange Pty Ltd
- Legal name
- FreightExchange Pty Ltd
- Website
- https://freightexchange.com.au
- Company type
- Private
- Founded year
- 2014
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- FreightExchange is an Australian cloud-based TMS/FMS platform that helps mid-tier businesses manage complex B2B and multi-modal freight across multiple carriers with AI-powered invoice auditing, deep ERP and eCommerce integrations, and white-labelled self-service portals.
- Ownership category
- akta.pro rank
Freight Exchange Pty Ltd industry classification
Industry- Product category
- Freight Management Software
- NAICS
- Freight Transportation Arrangement (4885), Freight Transportation Arrangement (48851), Freight Transportation Arrangement (488510)
- SIC
- Arrangement Of Transportation Of Freight & Cargo (4731), Transportation Services (4700)
- akta.pro primary industry
- Carrier/Ship-From TMS (Shipper-Facing Execution) (TLAEAAAA)
- akta.pro secondary industries
- Digital Freight Brokerage / Freight Marketplace Platforms (TLADAMAO), Dynamic Pricing / Instant Quote & Book (API/Embedded Freight) (TLAEAJAF), Freight Rating, Tariff & Contract Management (TMS Add-on) (TLAEAAAH)
Keywords
Where Freight Exchange Pty Ltd is headquartered
LocationHeadquarters
- HQ city
- Sydney
- HQ country
- Australia
- HQ region
- Oceania
Offices1 record
Markets served
Freight Exchange Pty Ltd business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure
Revenue model
- Platform Subscription: SaaS subscription model for access to freight management platform with tiered plans based on usage and features
- Freight Brokerage: Transaction-based fees through freight brokerage services with access to carrier network and pre-negotiated rates
- Transit Warranty: Goods in transit warranty coverage sold as an add-on service with warranty payments calculated based on declared value
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Self-serve subscription with core features |
| Subscription | Annual | Enterprise/custom implementation |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels6 records
Freight Exchange Pty Ltd product offering
Product offeringCore offering
FreightExchange is a cloud-based Transport Management System (TMS) and Freight Management System (FMS) platform that connects businesses with multiple carriers (full trucks, pallets, and parcels) for booking, tracking, and managing freight. It offers AI-powered freight invoice auditing, smart carrier selection, automated document generation, white-label portals, and pre-negotiated broker rates. The platform integrates with ERP, WMS, CRM, and eCommerce systems via a RESTful API and one-click plugins.
Product overview
FreightExchange is a unified cloud-based freight management platform combining Transport Management System (TMS) and Freight Management System (FMS) capabilities. The core FreightExchange Platform serves as the central hub, with specialized industry solutions for Transport Management, Automotive Parts, eCommerce, and Dangerous Goods. The platform integrates with Shopify, WooCommerce, NetSuite, Microsoft Dynamics, and Pronto ERP for seamless order flow. Additional offerings include White Label and Child Accounts for branded experiences, International Courier Shipping for global freight, and Transit Warranty for goods in transit coverage. The platform is enhanced by AI-powered freight invoice auditing and smart carrier selection.
Differentiator
Problem solved
Functional benefit
Products and services
- FreightExchange Platform (TMS/FMS) A fully connected Transport Management System (TMS) and Freight Management System (FMS) with AI-powered automation that connects businesses with full carrier networks across full trucks, pallets, and parcels. Designed for industrial companies with complex B2B freight needs including heavy machinery, automotive, food, and furnishings.
- White Label and Child Accounts
Quantifiable outcome
- Saves 3+ hours per day per warehouse person (Komatsu case study)
- +8 more outcomes
Companies that use Freight Exchange Pty Ltd
Customer profileNamed customers10 records
Segments8 records
Ideal customer profiles3 records
Freight Exchange Pty Ltd technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration15 records
AI capability5 records
Feature9 records
Freight Exchange Pty Ltd partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Redwood LogisticscoreRedwood Logistics partnered with PX Holdings after FXE acquisition, remaining deeply involved in the network through a fourth-party logistics (4PL) model to ensure continuity and service consistency as the partnership scales cross-border operations. Redwood highlighted Mexico's Bajio-Mexico City-Queretaro corridor as an emerging retail and industrial hub driven by nearshoring activity.
Scale indicators18 records
Recent moves6 records
Expansion highlights5 records
Freight Exchange Pty Ltd competitors and assessment
Company assessmentDirect peers
- Shippit: Australia-based shipping automation platform focused on retail and eCommerce parcels and pallets. Direct competitor to FreightExchange's eCommerce solution, though narrower in modal scope and named in FreightExchange's comparison table.
- SmartFreight: Australia-based TMS with global reach serving 3PL, 4PL, retail, forwarders, manufacturing, and wholesale. Competes with FreightExchange on multi-modal freight (full trucks, containers, pallets, parcels) and is named in FreightExchange's published comparison.
- Starshipit: Australia-based shipping automation for global eCommerce businesses from small to enterprise. Competes with FreightExchange primarily on the parcel side; named in FreightExchange's comparison and serves overlapping eCommerce and Shopify customer segments.
- Machship: Australia-based multi-carrier TMS serving 3PL, 4PL, wholesale, and retail with full-truck, pallet, and parcel capabilities. Directly comparable to FreightExchange on target verticals, geography, and feature set, and named explicitly in FreightExchange's own competitive comparison table.
Broad incumbents
- ShipStation: Established multi-carrier shipping software owned by Stamps.com (Auctane) serving eCommerce shippers globally. Comparable on multi-carrier rate shopping and label generation but skewed toward SMB eCommerce parcels versus FreightExchange's B2B multi-modal focus.
- Descartes Systems Group: Global logistics technology provider offering transportation management, routing, and customs solutions. Comparable on TMS functionality at the enterprise tier but with vastly broader scope and scale than FreightExchange's mid-market Australian niche.
- FourKites: Supply chain visibility platform with predictive ETA, yard management, and carrier performance analytics. Comparable on real-time tracking and carrier performance features that overlap with FreightExchange's smart carrier selection and tracking capabilities.
- project44: Global supply chain visibility and TMS platform serving enterprise shippers, carriers, and 3PLs. Comparable on multi-modal freight orchestration and API-first architecture; represents the well-capitalized global category leader FreightExchange may compete against in cross-border expansion.
Emerging players
- FreightPOP: US-based TMS and multi-carrier shipping platform targeting mid-market shippers with API integrations. Comparable business model and mid-market positioning to FreightExchange but operating in the North American market rather than Australia.
- Shippo: Multi-carrier shipping API and platform serving eCommerce and SMB shippers. Comparable on API-first architecture and multi-carrier rate shopping, though narrower in modal scope (parcels) versus FreightExchange's full-truck and pallet support.
Market position
Strengths5 records
Weaknesses4 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Freight Exchange Pty Ltd social profiles
Digital presenceFreight Exchange Pty Ltd compliance and trust
Trust signalCompliance1 record
Freight Exchange Pty Ltd financial estimates
Financial estimateRevenue estimate
Valuation estimate
Freight Exchange Pty Ltd leadership team
Management profileNumber of profiles
Profiles2 records
Freight Exchange Pty Ltd funding detail
Funding detailFunding overview
Funding rounds3 records
Investors2 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Freight Exchange Pty Ltd M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Freight Exchange Pty Ltd
What does Freight Exchange Pty Ltd do?
FreightExchange is a cloud-based Transport Management System (TMS) and Freight Management System (FMS) platform that connects businesses with multiple carriers (full trucks, pallets, and parcels) for booking, tracking, and managing freight. It offers AI-powered freight invoice auditing, smart carrier selection, automated document generation, white-label portals, and pre-negotiated broker rates. The platform integrates with ERP, WMS, CRM, and eCommerce systems via a RESTful API and one-click plugins.
Is Freight Exchange Pty Ltd a public or private company?
Freight Exchange Pty Ltd is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Freight Exchange Pty Ltd founded?
Freight Exchange Pty Ltd was founded in 2014. It employs 11 to 50 people.
Where is Freight Exchange Pty Ltd based?
Freight Exchange Pty Ltd is headquartered in Sydney, Australia, in the Oceania region.
How does Freight Exchange Pty Ltd make money?
Three revenue lines are on record. Platform Subscription is the primary driver. The others are freight Brokerage and transit Warranty.
Who are Freight Exchange Pty Ltd's main competitors?
Direct peers on record are Shippit, SmartFreight, Starshipit and Machship. Broad incumbents are ShipStation, Descartes Systems Group, FourKites and project44. Emerging players are FreightPOP and Shippo.
Does Freight Exchange Pty Ltd have an API?
Yes. FreightExchange offers a modern, open, RESTful API that enables developers to integrate with the platform for customs documentation, order fulfillment, label generation, and carrier management. The API allows push of live shipping rates, integration of sales orders, shipping addresses, product details, customer information, and invoice reconciliation. Supports connections via CSV, XML, JSON, FTP, SOAP or other Webservices. Developer documentation is at apidocs.freightexchange.com.au.
What industry is Freight Exchange Pty Ltd in?
Freight Exchange Pty Ltd's product category is Freight Management Software. Its primary akta.pro industry code is TLAEAAAA, Carrier/Ship-From TMS (Shipper-Facing Execution), with a secondary code of TLADAMAO, Digital Freight Brokerage / Freight Marketplace Platforms. Its NAICS code is 4885 and its SIC code is 4731.