SmartFreight
- Company typePrivate
- Founded1997
- HeadquartersRhodes, Australia
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
SmartFreight firmographics
Firmographics- Name
- SmartFreight
- Legal name
- Interactive Freight Systems Pty Ltd
- Website
- https://smartfreight.com
- Company type
- Private
- Founded year
- 1997
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Ownership category
- akta.pro rank
SmartFreight industry classification
Industry- Product category
- Transport Management Software
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210)
- SIC
- Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Parcel & Multi-Carrier Shipping TMS (TLAEAAAG)
Keywords
Where SmartFreight is headquartered
LocationHeadquarters
- HQ city
- Rhodes
- HQ country
- Australia
- HQ region
- Oceania
Offices1 record
Markets served
SmartFreight business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations
Revenue model
- SaaS Subscription: Cloud-based software-as-a-service model with subscription fees for access to the SmartFreight platform. Private or public cloud deployment options available.
- On-Premise Licensing: For high-volume shippers, an on-premise solution is offered for maximum speed in address label printing. Additional license fees may apply.
- Enterprise Implementation Services: Professional services for system configuration, integration setup, training, and ongoing support for enterprise customers
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Multi-year contract | Enterprise pricing - Custom quote |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels7 records
SmartFreight product offering
Product offeringCore offering
SmartFreight provides a cloud-based Transport Management System (TMS) that lets enterprises manage multiple carriers, own delivery fleets, and ecommerce shipping from a single unified platform. Its SmartFreight One core technology aggregates 650+ transport providers with carrier-rate card management, least-cost routing optimisation, branded tracking, automated invoice reconciliation, and bidirectional integrations with major ERP, WMS, ecommerce and accounting systems. Customers deploy the software via on-premise (Enterprise) for high-volume label printing, or as SaaS (Cloud/Online) with companion mobile apps for drivers and own-fleet tracking.
Product overview
SmartFreight is a modular Transport Management System (TMS) platform comprising multiple product tiers and specialized modules. The core product family includes IFS SmartFreight Enterprise, Professional, Express, Online, and Cloud variants, offering deployment flexibility from enterprise on-premise to cloud SaaS. SmartFreight One serves as the unified platform that consolidates multiple carriers and own fleet management into a single system. Key add-on modules include SmartFreight Tracker (branded tracking portal), Tracker4Transport (mobile fleet tracking via smartphone scanning), and SmartFreight Mobile (driver app for label scanning and real-time visibility). The platform integrates with 650+ transport carriers globally and connects seamlessly with ERP, WMS, and eCommerce systems to automate carrier selection, route optimization, tracking, and invoice reconciliation.
Differentiator
Problem solved
Functional benefit
Brands
- IFS SmartFreight Enterprise: Enterprise-level transport management software solution for large organizations with complex multi-carrier shipping needs.
- IFS SmartFreight Professional
- IFS SmartFreight Express
- IFS SmartFreight Online
- IFS SmartFreight Cloud
- IFS SmartFreight Tracker
- IFS SmartFreight Tracker4Transport
- SmartFreight Mobile
- SmartFreight One
Products and services
- IFS SmartFreight Enterprise Enterprise-level on-premise freight management solution that manages multiple carriers on a single platform, handles own-fleet management, and provides full visibility of shipments with tracking and invoice reconciliation. Targets large organisations with very high shipment volumes.
- IFS SmartFreight Professional Multi-carrier transport management solution for businesses requiring comprehensive freight management with carrier selection, compliance and invoice reconciliation capabilities.
- IFS SmartFreight Express Streamlined freight management solution for businesses with less complex shipping requirements.
- IFS SmartFreight Online Cloud-based multi-carrier shipping solution for ecommerce businesses requiring flexible online freight management without software installation.
- IFS SmartFreight Cloud SaaS cloud-based transport management solution providing accessible multi-carrier freight management without software installation.
- IFS SmartFreight Tracker Parcel tracking portal allowing customers and end-recipients to track shipments across multiple carriers on a single branded website.
- IFS SmartFreight Tracker4Transport Mobile smartphone tracking solution for own-delivery-fleet operators providing hosted real-time tracking capability, POD paperwork management, branded Tracker Web Portal, and Android/iPhone customer tracking apps.
- SmartFreight Mobile Mobile application for fleet drivers to scan SmartFreight labels at every stage of the delivery journey, enabling real-time fleet tracking and shipment visibility.
- SmartFreight One Unified shipping platform that manages multiple carriers and own fleet in a single system, allowing users to apply their own freight rates with chosen transport providers.
- SmartFreight Multi-Carrier API API integration capability enabling hundreds of ecommerce, ERP and WMS platforms to connect with SmartFreight for real-time shipping calculations and carrier selection.
Quantifiable outcome
- Freight cost savings ranging from $25,000 to $290,000 annually across different customer implementations
- +6 more outcomes
Companies that use SmartFreight
Customer profileNamed customers12 records
Segments5 records
Ideal customer profiles5 records
SmartFreight technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration86 records
AI capability1 record
Feature6 records
SmartFreight partnerships and signals
Strategic signalPartnerships
17 partnerships are on record, tiered minor, core, regional_hq and flagship.
- SegmentifyminorStrategic partnership announced in 2021 for joint development of enhanced eCommerce shipping capabilities.
- LinnworksminorStrategic partnership announced in 2021 for integration between Linnworks order management and SmartFreight shipping solutions.
- WiseTech GlobalcoreSmartFreight became part of WiseTech Global in 2018, joining a global logistics innovations leader. WiseTech is a leading developer of software solutions for the logistics industry with core product CargoWise providing industry-leading 99%+ customer retention rates. This acquisition provides SmartFreight access to expanded global resources and distribution channels.
- Red LedgecoreGlobal partnership providing a new level of integration between Red Ledge warehouse management systems and SmartFreight shipping platform.
- Enterprise Imaging Systemsregional_hqAppointed as new distributor for Europe, Enterprise Imaging Systems markets and supports SmartFreight solutions throughout Europe. They have established an exceptional business over 15 years developing document imaging software with nearly 1,200 clients deployed.
- Fastway IrelandcoreSmartFreight Europe secured a two-year contract extension with Fastway Ireland, the leading transport provider in Republic and Northern Ireland. The partnership involves deploying SmartFreight across 9,000+ Fastway clients to eliminate manual prepaid tickets with end-to-end tracking visibility.
- CargoWise OnecoreIntegration partnership with CargoWise One, WiseTech Global's flagship freight forwarding software, enabling seamless data exchange between transport management and freight forwarding operations.
- SAPcoreIntegration with SAP ERP systems including SAP R/3 and SAP Business One, enabling bi-directional data flow for customers like Gazal Corporation.
- NetSuitecoreBi-directional integration with NetSuite ERP, implemented for customers like Seven Miles Coffee Roasters to automate despatching of freight.
- Microsoft DynamicsflagshipIntegration partnerships with Microsoft Dynamics products including Dynamics AX, Navision, RMS, and Dynamics 365 Business Central.
- SageflagshipIntegration partnerships with Sage accounting products including Sage 200, Sage 300 (ACCPAC), Sage X3, and Sage Pastel Evolution.
- MYOBflagshipIntegration partnerships with MYOB products including MYOB AccountRight, MYOB Exo, and MYOB Advanced for accounting and business management.
- MagentoflagshipIntegration with Magento eCommerce platform including Magento 2, enabling real-time shipping rate calculation and label generation from online stores.
- ShopifyflagshipIntegration with Shopify eCommerce platform enabling merchants to calculate shipping rates and generate labels directly from their online stores.
- WooCommerceflagshipIntegration with WooCommerce WordPress eCommerce plugin, providing shipping calculation and management for online retailers.
- HighJumpcoreIntegration partnership with HighJump warehouse management system, a Kuehne+Nagel company.
- OracleflagshipIntegration with Oracle ERP and supply chain management solutions.
Scale indicators5 records
Recent moves7 records
Expansion highlights6 records
SmartFreight competitors and assessment
Company assessmentDirect peers
- Shippo: Cloud-based multi-carrier shipping API and dashboard for eCommerce merchants and platforms. Comparable to SmartFreight's parcel and multi-carrier shipping TMS offering — both provide rate shopping, label generation, and tracking across 80+ carriers globally, with a similar hybrid SMB-to-enterprise customer base.
- EasyPost: Shipping API platform that connects businesses to 100+ carriers for rates, labels, tracking, and address validation. A direct comparable to SmartFreight's multi-carrier TMS layer, particularly the SmartFreight Multi-Carrier API product, with API-first positioning that serves developers and logistics teams building shipping workflows.
- Shippit: Australian-headquartered multi-carrier shipping and delivery management platform for retailers. Closest geographic and product competitor to SmartFreight in the ANZ market — both target eCommerce shippers with rate shopping, label generation, branded tracking, and own-fleet management capabilities.
- ShipStation (Auctane): Multi-carrier shipping SaaS platform that lets SMB and mid-market shippers compare rates, print labels, and track parcels across carriers. Directly overlaps SmartFreight's least-cost routing, label generation, and tracking capabilities, serving similar eCommerce and enterprise shipper segments, primarily in North America.
- ShipEngine (Auctane): Multi-carrier shipping APIs from Auctane powering rate shopping, label generation, and tracking across global carriers. Closely mirrors SmartFreight's integration-first TMS offering for eCommerce platforms, ERP, and WMS integrators, with overlapping developer and partner ecosystem go-to-market.
- ShipperHQ: eCommerce shipping rate engine and multi-carrier management solution with deep platform integrations (Magento, Shopify, BigCommerce, WooCommerce). Directly comparable to SmartFreight's eCommerce-focused multi-carrier offering, particularly the Online and Cloud modules, targeting merchants needing dynamic carrier rate presentation and checkout-time shipping logic.
Emerging players
- project44: Supply chain visibility platform with multi-carrier tracking, TMS, and routing optimisation capabilities. Emerges as a competitor in adjacent last-mile and multi-modal visibility use cases that SmartFreight addresses with Tracker4Transport and SmartFreight Tracker, with a heavier emphasis on real-time predictive visibility.
- Parcel Perform: Parcel tracking and delivery experience platform that consolidates shipment events across global carriers into branded tracking pages and analytics. Emerges as a partial competitor to SmartFreight's Tracker product and branded customer tracking portal, with deeper specialisation in post-purchase experience and carrier-side performance benchmarking.
Broad incumbents
- Descartes Systems Group: Global logistics technology platform with a multi-carrier parcel and TMS portfolio (Descartes ShipRush, Descartes Aljex, etc.). Operates as a much larger incumbent in the same multi-carrier shipping space as SmartFreight, serving enterprise shippers and 3PLs with a broader logistics software portfolio spanning customs, routing, and visibility.
- Manhattan Associates: Enterprise supply chain and inventory optimisation vendor with a transportation management system (TMS) module. A broader incumbent that overlaps with SmartFreight in TMS-adjacent capabilities for large enterprise shippers, but with a much wider portfolio covering WMS, OMS, and supply chain planning.
Market position
Strengths5 records
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
SmartFreight social profiles
Digital presenceSmartFreight compliance and trust
Trust signalCompliance5 records
SmartFreight financial estimates
Financial estimateRevenue estimate
Valuation estimate
SmartFreight leadership team
Management profileNumber of profiles
Profiles2 records
SmartFreight subsidiaries and ownership
Company hierarchySubsidiaries2 records
SmartFreight funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
SmartFreight M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about SmartFreight
What does SmartFreight do?
SmartFreight provides a cloud-based Transport Management System (TMS) that lets enterprises manage multiple carriers, own delivery fleets, and ecommerce shipping from a single unified platform. Its SmartFreight One core technology aggregates 650+ transport providers with carrier-rate card management, least-cost routing optimisation, branded tracking, automated invoice reconciliation, and bidirectional integrations with major ERP, WMS, ecommerce and accounting systems. Customers deploy the software via on-premise (Enterprise) for high-volume label printing, or as SaaS (Cloud/Online) with companion mobile apps for drivers and own-fleet tracking.
Is SmartFreight a public or private company?
SmartFreight is a private company. It is classified as corporate owned and is currently operating.
When was SmartFreight founded?
SmartFreight was founded in 1997. It employs 51 to 100 people.
Where is SmartFreight based?
SmartFreight is headquartered in Rhodes, Australia, in the Oceania region.
How does SmartFreight make money?
Three revenue lines are on record. SaaS Subscription is the primary driver. The others are on-Premise Licensing and enterprise Implementation Services.
Who are SmartFreight's main competitors?
Direct peers on record are Shippo, EasyPost, Shippit, ShipStation (Auctane), ShipEngine (Auctane) and ShipperHQ. Emerging players are project44 and Parcel Perform. Broad incumbents are Descartes Systems Group and Manhattan Associates.
Does SmartFreight have an API?
No public API is recorded for SmartFreight.
What industry is SmartFreight in?
SmartFreight's product category is Transport Management Software. Its primary akta.pro industry code is TLAEAAAG, Parcel & Multi-Carrier Shipping TMS. Its NAICS code is 518210 and its SIC code is 7373.