Member365
Member365 is a cloud-based SaaS membership management platform for associations and nonprofits, unifying CRM, events, email marketing, payments, member engagement, and professional development (CE tracking, LMS) on AWS. It serves thousands of organizations across North America via a direct sales motion with quote-based subscription pricing and onboarding services.
- Company typePrivate
- Founded2016
- HeadquartersKanata, Canada
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Member365 does
Member365 is an all-in-one SaaS membership management platform built specifically for associations and nonprofits, operated by Pixelera Inc. and headquartered in Ottawa (Kanata), Canada. The product is delivered as a cloud-hosted service on Amazon Web Services with a stated 99.9% uptime SLA, real-time data synchronization across modules, and mobile-responsive member portals that require no native mobile app. The platform unifies six core modules — Membership CRM, Event Management, Email Marketing, Payments & Billing, Member Engagement (online communities, directories, job boards, committees, fundraising), and Professional Development (SCORM-based LMS and CE tracking) — on a single member database, supplemented by optional paid add-ons (LMS, CE Tracker, Zapier Connector, REST API, QuickBooks Online Connector, Vanity Domain, Security Package) and onboarding/professional services.
Underlying technology includes a RESTful API for custom integrations, native integrations with Worldline (preferred), Stripe, and Authorize.Net for PCI-compliant payment processing, accounting integration with QuickBooks Online, site embedding with WordPress/Wix/Squarespace, and a Zapier connector extending reach to 5,000+ applications. Built-in compliance with CASL and CAN-SPAM is included for email, and data security is supported through encryption, role-based access control, and regular audits.
The commercial model is a quote-based monthly or annual SaaS subscription augmented by feature add-ons, professional services, and onboarding revenue. Go-to-market is sales-led through a direct team with website-driven demo booking, a free trial, and a dedicated Customer Success Coach supporting a roughly 30-day implementation. The company reports being trusted by thousands of association leaders across North America, with a customer base spanning professional associations, nonprofits, certification bodies, chambers of commerce, alumni groups, and Association Management Companies. Founded commercially in 2016, Member365 raised a $945,261 angel round in 2017 (Angel One Network, Capital Angel Network, Georgian Angel Network) and earlier participated in the L-SPARK accelerator; no subsequent funding rounds are disclosed.
Member365 firmographics
Firmographics- Name
- Member365
- Legal name
- Pixelera Inc.
- Website
- https://member365.com
- Company type
- Private
- Founded year
- 2016
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Member365 is a cloud-based SaaS membership management platform for associations and nonprofits, unifying CRM, events, email marketing, payments, member engagement, and professional development (CE tracking, LMS) on AWS. It serves thousands of organizations across North America via a direct sales motion with quote-based subscription pricing and onboarding services.
- Ownership category
- akta.pro rank
Member365 industry classification
Industry- Product category
- Membership Management Software
- NAICS
- Software Publishers (513210), Custom Computer Programming Services (541511)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Software/Application Support (SaaS, Enterprise Apps) (BPAAACAC)
- akta.pro secondary industry
- Conference & Trade Show Registration Platforms (THAHAFAB)
Keywords
Where Member365 is headquartered
LocationHeadquarters
- HQ city
- Kanata
- HQ country
- Canada
- HQ region
- North America
Offices1 record
Markets served
Member365 business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations
Revenue model
- Subscription SaaS (Core Platform): Monthly or annual subscription for the Member365 membership management platform. Pricing is quote-based and not publicly disclosed. Includes core modules: Membership CRM, Events, Email Marketing, Member Engagement, Payments, and Professional Development. Additional add-ons available.
- Feature Add-Ons: Optional paid modules extend the platform: Learning Management System, Continuing Education Tracker, Zapier Connector, REST API, QuickBooks Online Connector, Vanity Domain, and Security Package. Purchased in addition to the main subscription.
- Professional Services: Consulting, training, and security support services offered as add-on services beyond the base platform subscription.
- Onboarding Services: Guided setup, data migration, and onboarding coaching services to help organizations transition to Member365.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Core platform subscription with all-in-one membership management features (CRM, Events, Email, Payments, Engagement, Professional Development) |
| Subscription | Annual | Core platform subscription billed annually |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels6 records
Member365 product offering
Product offeringCore offering
Member365 sells an all-in-one cloud-based membership management SaaS platform for associations and nonprofits, integrating six modules on a single member database: Membership CRM, Event Management, Email Marketing, Member Engagement (online community and portal), Payments & Billing, and Professional Development (LMS and CE tracking). The platform is sold primarily as a monthly or annual subscription, supported by paid onboarding services and professional services add-ons.
Product overview
Member365 is an all-in-one membership management platform for associations and nonprofits, combining a unified core platform with modular add-ons. The core offering consists of six integrated modules: Membership CRM (centralized member database with history tracking and renewal automation), Event Management (registration, ticketing, and attendance tracking), Payments & Billing (recurring billing with Worldline, Stripe, and Authorize.Net integrations), Email Marketing (CRM-driven campaigns with built-in compliance), Member Engagement (portals, directories, forums, and fundraising tools), and Professional Development (CE tracking and SCORM-based LMS). These core modules share a connected data model, eliminating data silos across membership, events, payments, communications, and education. Add-on extensions include Learning Management System, Continuing Education Tracker, Zapier Connector, REST API, QuickBooks Online Connector, Vanity Domain, and Security Package, which can be purchased in addition to the main subscription to extend functionality.
Differentiator
Problem solved
Functional benefit
Products and services
- Membership CRM Centralized database storing all member and organization records with history tracking, custom fields, group memberships, and renewal automation; supports individual and organizational memberships for associations and nonprofits.
- Event Management Tools for online event registration, ticketing, payments, attendance tracking, QR-code check-in, and automated confirmations and reminders; supports live, virtual, and hybrid events.
- Payments & Billing Membership payment system for dues, recurring billing, event fees, donations, and online store purchases; integrates with Worldline (preferred), Stripe, and Authorize.Net and is PCI compliant.
- Email Marketing CRM-driven email campaigns, newsletters, dynamic contact lists, drag-and-drop editor, audience segmentation, automated workflows (welcome, renewal, post-event), engagement tracking, and built-in CASL and CAN-SPAM compliance.
- Member Engagement (Online Community Platform) Member portals, directories, committees, workspaces, discussion forums, file sharing, job boards, and fundraising tools, with engagement scoring to identify active and at-risk members.
- Professional Development Continuing education tracking, SCORM-based learning management system, certifications, and course-based workflows that connect to membership renewals for compliance.
- Onboarding Services Guided setup and coaching to help organizations go live, including data migration, profile setup, custom branding, and personalized training sessions led by a dedicated Customer Success Coach.
- Professional Services Consulting, training, and security support services to help organizations configure the platform and optimize usage beyond standard implementation.
Quantifiable outcome
- A county with 50 members used to spend 100 hours tracking credits manually; with Member365, administrators pull up advanced reporting in seconds.
- +5 more outcomes
Companies that use Member365
Customer profileNamed customers19 records
Segments6 records
Ideal customer profiles3 records
Member365 technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration8 records
Feature10 records
Member365 partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core.
- ZapiercoreMember365 integrates with Zapier to connect to over 5,000 applications via no-code automation. This enables automated workflows between Member365 and CRMs, email marketing platforms, event tools, and other business applications without any coding required.
- Worldline (Preferred)coreWorldline (including its Bambora brand) is the preferred payment processor for Member365. The platform supports Worldline for secure credit card payment processing and recurring billing. Member365 facilitates introductions to Worldline account managers for new customers.
- StripecoreStripe is an integrated payment processor for Member365, enabling secure credit card payments and recurring billing for membership fees, event registrations, and donations.
- Authorize.NetcoreAuthorize.Net is an integrated payment processor for Member365, supporting secure credit card payment processing and recurring billing for membership dues, events, and other transactions.
- Amazon Web Services (AWS)coreMember365 is hosted on Amazon Web Services (AWS), providing cloud infrastructure with secure storage, regular backups, and system-wide reliability. AWS underpins the 99.9% uptime SLA.
Scale indicators5 records
Recent moves6 records
Expansion highlights5 records
Member365 competitors and assessment
Company assessmentDirect peers
- MemberPlanet: Membership and engagement platform for clubs, associations, and nonprofits, with member management, events, payments, and communication tools. Targets the same small-to-mid association segment as Member365.
- GrowthZone: Membership management and chamber software with CRM, event registration, billing, and member engagement tools aimed at chambers and associations. Direct overlap with Member365's chamber and association segments.
- iMIS (Advanced Solutions International): Enterprise-grade association management system (AMS) for large associations, with deep CRM, events, dues, and professional development functionality. Competes with Member365 upmarket and shares the membership-vertical focus.
- Glue Up: All-in-one CRM, membership, events, and community platform for associations, chambers, and nonprofits. Globally focused competitor with bundled feature set similar to Member365's six-module approach.
- Fonteva (Personify / Mission Suite): Salesforce-native association management platform serving associations with CRM, events, e-commerce, and member portals. Competes with Member365 especially for larger associations preferring the Salesforce ecosystem.
- MemberClicks (Personify): Membership management platform for small-staff associations, offering member database, events, email, and online community. Targets the same small-to-mid market as Member365.
- Novi AMS: Association management software specifically built for trade and professional associations, offering member database, events, payments, and engagement modules. Direct peer in Member365's core vertical.
- WildApricot: One of the most widely used membership management platforms for small and mid-sized associations and nonprofits. Directly competes with Member365 across CRM, events, payments, and member portals, and is named in multiple Member365 customer migration case studies.
- YourMembership (Personify): Association management software offering member database, events, online communities, and learning for trade and professional associations. Member365 documents direct migrations from YourMembership (e.g., NMEA), confirming head-to-head competition.
Emerging players
- CiviCRM: Open-source CRM with strong adoption among nonprofits and membership organizations for constituent management, events, and contributions. Represents the open-source alternative to commercial platforms like Member365.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Member365 social profiles
Digital presenceMember365 compliance and trust
Trust signalCompliance3 records
Member365 financial estimates
Financial estimateRevenue estimate
Valuation estimate
Member365 leadership team
Management profileNumber of profiles
Profiles1 record
Member365 funding detail
Funding detailFunding overview
Funding rounds2 records
Investors4 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Member365 M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Member365
What does Member365 do?
Member365 sells an all-in-one cloud-based membership management SaaS platform for associations and nonprofits, integrating six modules on a single member database: Membership CRM, Event Management, Email Marketing, Member Engagement (online community and portal), Payments & Billing, and Professional Development (LMS and CE tracking). The platform is sold primarily as a monthly or annual subscription, supported by paid onboarding services and professional services add-ons.
Is Member365 a public or private company?
Member365 is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Member365 founded?
Member365 was founded in 2016. It employs 11 to 50 people.
Where is Member365 based?
Member365 is headquartered in Kanata, Canada, in the North America region.
How does Member365 make money?
Four revenue lines are on record. Subscription SaaS (Core Platform) is the primary driver. The others are feature Add-Ons, professional Services and onboarding Services.
Who are Member365's main competitors?
Direct peers on record are MemberPlanet, GrowthZone, iMIS (Advanced Solutions International), Glue Up, Fonteva (Personify / Mission Suite), MemberClicks (Personify), Novi AMS, WildApricot and YourMembership (Personify). CiviCRM is listed as an emerging player.
Does Member365 have an API?
Yes. Member365 offers a RESTful API for custom integrations. The API allows developers to build custom mobile apps and extend the functionality of the membership management software. For more advanced integrations, the RESTful API enables connecting with external communication tools and building tailored solutions. Developer documentation is at member365.com/membership-api.
What industry is Member365 in?
Member365's product category is Membership Management Software. Its primary akta.pro industry code is BPAAACAC, Software/Application Support (SaaS, Enterprise Apps), with a secondary code of THAHAFAB, Conference & Trade Show Registration Platforms. Its NAICS code is 513210 and its SIC code is 7372.