Credihealth
Credihealth is an Indian digital healthcare marketplace founded in 2013 that connects patients with 650+ hospitals, 35,000+ specialist doctors, and ancillary services (teleconsult, diagnostics, medicine delivery, home care) through a web portal, mobile app, and assisted medical-expert callback service.
- Company typePrivate
- Founded2013
- HeadquartersGurugram, India
- Headcount51–100
- GTM typeB2C
- OfferingServices
What Credihealth does
Credihealth is an Indian digital healthcare marketplace founded in 2013 and headquartered in Gurugram that connects patients with a network of 650+ hospitals and 35,000+ specialist doctors across India. The platform offers an integrated suite of services including hospital appointment booking, tele/video consultations with 5,000+ doctors, free medical expert guidance via a callback service staffed by 100+ qualified experts, treatment cost estimation for 200+ procedures, diagnostic test booking, online medicine ordering, home care, and second-opinion services. Its underlying technology stack is a web portal paired with a native Android mobile app, supported by a high-authority content platform (Domain Authority 71, 1M+ monthly blog visitors) that drives organic patient acquisition through SEO-optimized procedure, doctor, and hospital pages.
The company operates a hybrid consumer business model. On the supply side, it earns transaction-based commissions from 650+ hospital partners for patient referrals and completed bookings. On the demand side, it monetizes through Crediplus premium memberships (offering up to 50% OPD discounts on a recurring subscription), transactional fees on medicine delivery (up to 30% discount on orders), and advertising via its high-DA blog accepting paid guest contributions. Distribution combines self-serve web/app booking with an inside-sales callback motion (8am-8pm, Mon-Sat) where medical experts convert inquiries into appointments, supplemented by six active social media channels. The company has cumulatively served 500,000+ patients and processed 1.2 million+ appointment requests, though disclosed capital is limited to a single $1.5M seed round in 2017, with no subsequent funding disclosed over 13 years of operation.
Credihealth's customer base spans Indian patients seeking medical care and the hospitals seeking patient acquisition. Named hospital partners include Jaslok Mumbai, Manipal Hospitals, Kokilaben Dhirubhai Ambani Hospital, MIOT International Chennai, Fortis Healthcare, Wockhardt Hospital, Cloudnine, and Artemis Hospital Gurgaon. The platform has indicated geographic expansion intent beyond South Asia into the Middle East and North Africa, and it operates a diagnostic test booking sub-brand under "Alyve Health." The company remains privately held as Credihealth Pvt. Ltd. with a team of 51-100 employees.
Credihealth firmographics
Firmographics- Name
- Credihealth
- Legal name
- Credihealth Pvt. Ltd.
- Website
- https://credihealth.com
- Company type
- Private
- Founded year
- 2013
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Credihealth is an Indian digital healthcare marketplace founded in 2013 that connects patients with 650+ hospitals, 35,000+ specialist doctors, and ancillary services (teleconsult, diagnostics, medicine delivery, home care) through a web portal, mobile app, and assisted medical-expert callback service.
- Ownership category
- akta.pro rank
Credihealth industry classification
Industry- Product category
- Digital Healthcare Services
- NAICS
- Offices of Physicians (6211), Home Health Care Services (62161), Diagnostic Imaging Centers (621512), Telephone Call Centers (56142), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- SIC
- Services-Prepackaged Software (7372), Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Medical Laboratories (8071)
- akta.pro primary industry
- Patient Relationship Management (PRM) & CRM for Provider Growth (Marketing/Outreach) (HLACAEAO)
- akta.pro secondary industries
- Patient Community, Peer Support & Social Engagement (HLACAEAK), Patient Intake, Digital Registration & eForms (HLACAEAF)
Keywords
Where Credihealth is headquartered
LocationHeadquarters
- HQ city
- Gurugram
- HQ country
- India
- HQ region
- Asia
Offices1 record
Markets served
Credihealth business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Others
Revenue model
- Appointment Booking Commissions: Credihealth earns commissions from hospitals for patient referrals and appointment bookings. The platform facilitates bookings at partner hospitals with exclusive discounts for patients.
- Crediplus Membership: Premium membership program offering up to 50% discounts on OPD appointments and registration fees. This recurring membership revenue provides discounts to patients while generating steady income.
- Medicine Delivery: Online pharmacy service delivering medicines from third-party pharmacies with up to 30% discounts. Delivery charges of Rs. 25 apply, with free delivery on orders of Rs. 1000 or more.
- Diagnostic Test Bookings: Commission revenue from booking lab tests and check-ups at partner hospital laboratories at discounted prices.
- Content Marketing and Guest Posts: Blog platform generating revenue through guest post contributions from health experts, doctors, and writers seeking backlinks from high-authority domain (DA 71).
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Standard appointment booking with up to 25% discount on consultation charges |
| Subscription | Monthly | Crediplus premium membership with up to 50% discounts on OPD appointments |
| Unit Pricing | Pay-as-you-go | Medicine delivery with up to 30% discount |
| Other | Pay-as-you-go | Knee replacement surgery cost range from Rs. 93,500 to Rs. 3,50,000 |
Go-to-market motion2 records
Distribution channels5 records
Marketing channels6 records
Credihealth product offering
Product offeringCore offering
Credihealth operates a digital healthcare platform that connects Indian patients with a network of 35,000+ specialist doctors across 650+ hospitals. Its core services include online appointment booking, tele/video consultations, free medical expert assistance via callback, treatment cost estimation for 200+ procedures, diagnostic test booking, online medicine ordering, home healthcare, and second opinion services. The platform monetizes primarily through referral commissions from partner hospitals, Crediplus membership subscriptions, and ancillary transaction fees on diagnostics and medicines.
Product overview
Credihealth is a unified online healthcare platform that aggregates multiple services to simplify healthcare access for families in India. The platform centers around core services including doctor appointment booking (Book Appointment), tele/video consultations (Tele/Video Consultation), free medical expert assistance (Talk to Medical Expert), treatment cost comparison (Treatment Cost), diagnostic test booking (Book Diagnostic Test), and online medicine ordering (Order Medicine). Additional services include home care, second opinion consultations, and a premium Crediplus membership tier. The platform connects patients with 35,000+ specialist doctors across 650+ hospitals in India.
Differentiator
Problem solved
Functional benefit
Brands
- Crediplus: Premier membership program offering up to 50% discounts on paid OPD appointments and discounts on registration fees.
Products and services
- Book Appointment Service for booking hospital consultations and admissions with specialist doctors at partner hospitals across India, offering up to 25% off on consultation charges. Targeted at individual patients and their families seeking in-person medical care.
- Tele/Video Consultation Online doctor consultation service connecting patients with 5,000+ doctors across various specialties via phone or video call from anywhere in India. Enables remote medical consultations for non-emergency health concerns.
- Talk to Medical Expert Free medical assistance service staffed by 100+ qualified experts who help patients find the right doctor and hospital, compare treatment costs, schedule appointments, and manage in-hospital processes. Available 8 AM to 8 PM, Monday to Saturday.
- Treatment Cost Cost estimation service providing approximate costs for 200+ medical procedures and surgeries across 650+ hospitals in India, helping patients plan their medical treatment financially (e.g., knee replacement ranges from Rs. 93,500 to Rs. 3,50,000).
- Book Diagnostic Test Service for booking lab tests and health check-ups at partner hospital laboratories at discounted prices, generating commission revenue for Credihealth.
- Order Medicine Online pharmacy service offering authentic medicines from trusted pharmacies with doorstep delivery and discounts up to 30% on orders. Delivery charges Rs. 25 with free delivery on orders Rs. 1000 or more.
- Home Care Home healthcare service providing trained and qualified medical staff for patients at their homes or rented accommodations.
- Second Opinion Expert doctor recommendation service for patients seeking a second opinion on their diagnosis or treatment plan through a network of 35,000+ verified doctors.
- Crediplus Membership Premier membership program offering up to 50% discounts on paid OPD appointments, discounts on registration fees, and exclusive benefits at Credihealth and Crediplus enabled hospitals. Billed on a monthly subscription cadence.
Quantifiable outcome
- 500,000+ patients served
- +4 more outcomes
Companies that use Credihealth
Customer profileNamed customers8 records
Segments3 records
Ideal customer profiles2 records
Credihealth technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability2 records
Feature4 records
Credihealth partnerships and signals
Strategic signalScale indicators8 records
Recent moves6 records
Expansion highlights5 records
Credihealth competitors and assessment
Company assessmentDirect peers
- Practo: India's largest doctor discovery and appointment-booking platform with a comparable hospital/doctor network and teleconsultation offering. Directly competes with Credihealth for the same patient and hospital partners.
- Tata 1mg: Full-stack digital health platform offering medicine delivery, diagnostics, teleconsultation, and doctor booking. Overlaps with nearly every Credihealth service line and targets the same patient base in India.
- PharmEasy: Online pharmacy and diagnostics aggregator with parent Thyrocare. Competes with Credihealth's medicine delivery, diagnostic booking, and increasingly its teleconsultation offerings.
- MediBuddy: Digital health platform offering teleconsultations, lab bookings, medicine delivery and corporate wellness. Targets the same Indian consumer healthcare access use cases as Credihealth.
- MFine: Teleconsultation-focused digital health platform with hospital partnerships. Direct overlap with Credihealth's teleconsult, second-opinion, and doctor-discovery services.
- Netmeds: Online pharmacy with growing teleconsult and diagnostics services, now part of Reliance Group. Directly competes with Credihealth's medicine delivery and diagnostic booking lines.
Broad incumbents
- Apollo 24/7: Hospital-owned digital platform from Apollo Hospitals offering teleconsultation, medicine delivery, diagnostics and appointment booking. Backed by a captive hospital network, it competes with Credihealth in appointment booking and online pharmacy.
Emerging players
- DocOn: Digital health platform focused on doctor practice management and patient engagement. Comparable to the patient-engagement/CRM function Credihealth provides to its hospital partners.
- Pristyn Health: Digital healthcare platform specializing in elective surgeries and secondary care. Overlaps with Credihealth's treatment-cost and hospital-referral services for surgical procedures.
Others
- Zocdoc: US-based doctor discovery and appointment booking marketplace. Operates in a different geography but is a useful international benchmark for the patient-acquisition marketplace business model Credihealth runs.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Credihealth social profiles
Digital presenceCredihealth financial estimates
Financial estimateRevenue estimate
Valuation estimate
Credihealth leadership team
Management profileNumber of profiles
Profiles4 records
Credihealth funding detail
Funding detailFunding overview
Funding rounds1 record
Investors2 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Credihealth M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Credihealth
What does Credihealth do?
Credihealth operates a digital healthcare platform that connects Indian patients with a network of 35,000+ specialist doctors across 650+ hospitals. Its core services include online appointment booking, tele/video consultations, free medical expert assistance via callback, treatment cost estimation for 200+ procedures, diagnostic test booking, online medicine ordering, home healthcare, and second opinion services. The platform monetizes primarily through referral commissions from partner hospitals, Crediplus membership subscriptions, and ancillary transaction fees on diagnostics and medicines.
Is Credihealth a public or private company?
Credihealth is a private company. It is classified as venture growth investor backed and is currently operating.
When was Credihealth founded?
Credihealth was founded in 2013. It employs 51 to 100 people.
Where is Credihealth based?
Credihealth is headquartered in Gurugram, India, in the Asia region.
How does Credihealth make money?
Five revenue lines are on record. Appointment Booking Commissions are the primary driver. The others are crediplus Membership, medicine Delivery, diagnostic Test Bookings and content Marketing and Guest Posts.
Who are Credihealth's main competitors?
Direct peers on record are Practo, Tata 1mg, PharmEasy, MediBuddy, MFine and Netmeds. Apollo 24/7 is listed as a broad incumbent. Emerging players are DocOn and Pristyn Health. Zocdoc is listed as an others.
Does Credihealth have an API?
No public API is recorded for Credihealth.
What industry is Credihealth in?
Credihealth's product category is Digital Healthcare Services. Its primary akta.pro industry code is HLACAEAO, Patient Relationship Management (PRM) & CRM for Provider Growth (Marketing/Outreach), with a secondary code of HLACAEAK, Patient Community, Peer Support & Social Engagement. Its NAICS code is 6211 and its SIC code is 7372.