Bensen AI
Bensen AI was a Boston-based software company founded in 2018 that built voice-commerce applications enabling restaurant brands to sell through Alexa and Google Assistant. The company raised a small Y Combinator seed round in March 2019 and its website currently appears inactive.
- Company typePrivate
- Founded2018
- HeadquartersBoston, United States
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
Bensen AI firmographics
Firmographics- Name
- Bensen AI
- Website
- https://bensen.ai
- Company type
- Private
- Founded year
- 2018
- Headcount range
- 1–10 employees
- Short description
- Bensen AI was a Boston-based software company founded in 2018 that built voice-commerce applications enabling restaurant brands to sell through Alexa and Google Assistant. The company raised a small Y Combinator seed round in March 2019 and its website currently appears inactive.
- Ownership category
- akta.pro rank
Bensen AI industry classification
Industry- Product category
- Restaurant Voice Commerce
- NAICS
- Software Publishers (513210), Software Publishers (5132)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Conversational AI Platforms (chat/voice bots, orchestration) (HDAAAFAC)
Keywords
Where Bensen AI is headquartered
LocationHeadquarters
- HQ city
- Boston
- HQ country
- United States
- HQ region
- North America
Markets served
Bensen AI business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales
Bensen AI product offering
Product offeringCore offering
Bensen builds software that helps restaurant brands sell products on voice platforms such as Alexa and Google Assistant. The software enables restaurants to offer their menu and ordering capabilities through conversational voice interfaces to consumers using smart speakers and voice assistants.
Differentiator
Problem solved
Functional benefit
Products and services
- Voice Ordering Platform for Restaurants
Companies that use Bensen AI
Customer profileIdeal customer profiles1 record
Bensen AI technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Bensen AI competitors and assessment
Company assessmentBroad incumbents
- Toast: Toast is a leading restaurant technology platform providing POS, online ordering, and back-office software to restaurant operators. While not a voice-AI vendor, it represents the dominant software stack into which Bensen would need to integrate and competes for the same customer IT budget.
- Amazon Lex: Amazon Lex is the conversational AI service underlying Alexa skills and many third-party voice bots. It is a broad incumbent alternative to Bensen for building restaurant voice experiences and competes at the platform/developer-tool layer.
- Google Dialogflow: Dialogflow is Google's general-purpose conversational AI platform that powers many third-party voice and chat experiences, including restaurant ordering on Google Assistant. It is a broad incumbent that competes with Bensen at the underlying technology layer, though it is horizontal rather than restaurant-specialized.
Direct peers
- OpenCity: OpenCity provides AI-powered voice ordering for restaurants and bars, including phone, kiosk, and drive-thru. It targets the same conversational-AI-for-restaurant niche as Bensen with overlapping customer segments.
- SoundHound for Restaurants: SoundHound's restaurant product enables voice ordering via phone, drive-thru, and connected devices using its proprietary speech recognition. It overlaps with Bensen on conversational AI for restaurant ordering and is a strong comparable for the technology and GTM approach.
- ConverseNow: ConverseNow provides AI voice ordering for restaurant brands across phone and drive-thru channels. It directly competes with Bensen in using conversational AI to handle restaurant ordering workflows and shares the same target customer of multi-unit restaurant operators.
- Hi Auto: Hi Auto builds conversational AI specifically for QSR drive-thru ordering, automating the order-taking process. While focused on drive-thru rather than smart speakers, the underlying technology stack and customer overlap make it a relevant peer.
- Synq3 Restaurant Solutions: Synq3 builds AI-powered ordering solutions for restaurant brands, including integrations with smart speakers, mobile, and kiosks. It is one of the closest direct competitors to Bensen in voice-ordering for restaurants and serves many of the same enterprise chain customers.
- Presto Automation: Presto builds voice-AI solutions for restaurant drive-thrus and is one of the most direct competitors to Bensen's voice-ordering value proposition. Both target restaurant brands using conversational AI to automate ordering, though Presto focuses on drive-thru hardware while Bensen targets smart-speaker ordering.
Emerging players
- Satisfi Labs: Satisfi Labs builds conversational AI agents for hospitality, sports, and entertainment venues, with partial overlap into food and beverage ordering use cases. It is comparable as a vertical-specialized conversational AI platform but addresses a broader set of customer-experience scenarios than Bensen.
Market position
Customer concentration
Bensen AI financial estimates
Financial estimateRevenue estimate
Valuation estimate
Bensen AI leadership team
Management profileNumber of profiles
Bensen AI funding detail
Funding detailFunding overview
Funding rounds1 record
Investors2 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Bensen AI M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Bensen AI
What does Bensen AI do?
Bensen builds software that helps restaurant brands sell products on voice platforms such as Alexa and Google Assistant. The software enables restaurants to offer their menu and ordering capabilities through conversational voice interfaces to consumers using smart speakers and voice assistants.
When was Bensen AI founded?
Bensen AI was founded in 2018. It employs 1 to 10 people.
Where is Bensen AI based?
Bensen AI is headquartered in Boston, United States, in the North America region.
Who are Bensen AI's main competitors?
Broad incumbents on record are Toast, Amazon Lex and Google Dialogflow. Direct peers are OpenCity, SoundHound for Restaurants, ConverseNow, Hi Auto, Synq3 Restaurant Solutions and Presto Automation. Satisfi Labs is listed as an emerging player.
Does Bensen AI have an API?
No public API is recorded for Bensen AI.
What industry is Bensen AI in?
Bensen AI's product category is Restaurant Voice Commerce. Its primary akta.pro industry code is HDAAAFAC, Conversational AI Platforms (chat/voice bots, orchestration). Its NAICS code is 513210 and its SIC code is 7372.