Nerus

What Nerus does

Nérus is a Brazilian retail technology company headquartered in Belo Horizonte that provides cloud-based omnichannel management software for medium and large retailers and direct-to-consumer manufacturers. Its platform unifies physical store, e-commerce, and marketplace operations through three core products: Nérus WEB (a 100% web-based omnichannel retail management platform), Nérus O2 (an OMS and integration hub that connects retailers to marketplaces, e-commerce platforms, and WhatsApp commerce), and Nérus ERP (a back-office system covering inventory, pricing, fiscal, and financial management). The architecture is API-first, with certified integrations to 40+ marketplaces (Mercado Livre, Magalu, Amazon, Shopee, Americanas, Via Varejo), e-commerce platforms (VTEX, Magento, Nuvemshop, Wake, Tray), Brazilian ERPs (TOTVS, SAP, Senior, Sankhya), payment gateways (Rede, Fiserv Sitef, Sweda), and logistics carriers (Correios, Intelipost, Melhor Envio, Jadlog, Jamef, Total Express).

The company generates revenue primarily through annual software subscriptions to Nérus WEB and Nérus O2, supplemented by implementation and consulting services for ERP integration and process optimization. Pricing is quote-based, custom to number of stores, channels, transaction volume, and integration requirements, and is not publicly disclosed. The go-to-market combines an enterprise field-sales motion with consultative selling, a partner channel through ERP vendors and marketplace platforms, and free diagnostic assessments and demos. Named customers include Livraria Leitura (grew from 70 to 116 stores, processes 80,000 orders/day), Feirão dos Móveis (67 furniture stores), Maria Chocolate, and MEBUKI, with the company reporting a customer base of more than 550 clients.

Nérus was founded in the early 1990s and has operated for approximately 30 years under the leadership of CEO Cleber Piçarro, Director Leonardo Dicker, and Director Marcos Nannetti. The company raised a 2017 funding round led by Crescera Capital and acquired Venda.lá in 2019 to expand marketplace integration capabilities. It holds a distinctive certification as the only Official Mercado Livre Full partner with all certified APIs. The company appears to be privately held, founder/management-controlled, focused exclusively on the Brazilian market, and does not disclose revenue figures.

Name

Nerus

Legal name

Nérus

Website

https://nerus.com.br

Company type

Private

Founded year

1991

Operating status

Operating

Headcount range

101–250 employees

Short description

Nérus is a Brazilian cloud-based omnichannel retail management software company serving medium and large retailers and D2C manufacturers. It unifies physical store, e-commerce, marketplace, and ERP operations through its Nérus WEB, Nérus O2, and Nérus ERP platforms, integrating with 40+ marketplaces, e-commerce platforms, ERPs, and logistics carriers.

Ownership category

akta.pro rank

Product category

Omnichannel Retail Management Software

akta.pro primary industry

Enterprise Application License Advisory, Vendor Management & Optimization (BPAEAGAO)

Keywords

• Omnichannel retail software
• Order management system
• Marketplace integration platform
• Retail ERP software
• D2C commerce solutions

Headquarters

HQ city

Belo Horizonte

HQ country

Brazil

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Software Subscription (ERP/OMS): Nérus generates revenue primarily through software subscriptions for their Nérus Web (ERP) and Nérus O2 (OMS/Integration Hub) platforms. The subscription model provides access to omnichannel retail management capabilities including inventory synchronization, order management, and multi-channel integration
2. Implementation and Consulting Services: Professional services for system implementation, ERP integration, and process optimization. Helps clients integrate Nérus solutions with existing infrastructure including SAP, TOTVS, Senior, and Sankhya ERP systems

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels8 records

Core offering

Nérus sells cloud-based omnichannel retail management software that enables medium and large retailers and D2C manufacturers to integrate physical stores, e-commerce platforms, marketplaces, ERPs, and fulfillment/logistics providers through a single platform with real-time inventory synchronization, centralized order management, and multi-channel pricing. Revenue is generated through software subscriptions plus implementation and consulting services for system integration and process optimization.

Product overview

Nérus is a Brazilian retail management technology company offering an integrated platform portfolio for omnichannel commerce. The core offering consists of Nérus WEB (cloud-based retail management), Nérus O2 (Order Management System/integration hub), and Nérus ERP (enterprise resource planning). These products work together to unify physical store operations, e-commerce platforms, and marketplace sales with centralized inventory, pricing, order processing, and fiscal management. The company serves both traditional retail and direct-to-consumer (D2C) industries with solutions for marketplace integration, fulfillment operations, and cross-channel synchronization.

Differentiator

Problem solved

Functional benefit

Brands

• Nérus Web: Web-based omnichannel retail management platform with new architecture offering improved agility, integration, API management, profile management, dynamic dashboards, and cloud-based access.
• Nérus O2
• Nérus ERP

Products and services

• Nérus WEB Cloud-based retail management software for omnichannel operations, enabling management of physical stores, e-commerce, and marketplaces from a single platform with centralized inventory, pricing, and order management. Targeted at medium and large retailers.
• Nérus O2 Order Management System (OMS) and integration hub that connects physical retail networks to digital sales channels including marketplaces, e-commerce platforms, and WhatsApp commerce. Enables medium and large companies to sell across multiple channels simultaneously with end-to-end integration.
• Nérus ERP

Quantifiable outcome

• Up to 150% increase in sales for clients using Nérus solutions
• +6 more outcomes

Named customers6 records

Segments5 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration26 records

Feature5 records

Partnerships

27 partnerships are on record, tiered core and secondary.

• Zap CommercecoreStrategic or Co-development Partner · 1 August 2020Partnership for WhatsApp sales integration. Zap Commerce enables 100% secure sales transactions via WhatsApp, integrated through Nérus O2 platform. Announced August 2020 to support Black Friday and year-end sales season
• Mercado Livre FullcoreStrategic or Co-development PartnerOfficial Mercado Livre Full partners - the only solution homologated with all certified APIs by Mercado Livre. Enables sellers to use Mercado Livre's logistics fulfillment network with full integration to Nérus platform
• Magalu FullcoreStrategic or Co-development PartnerIntegration with Magazine Luiza's fulfillment service enabling sellers to store inventory at Magalu distribution centers with full logistics handling
• Amazon FBAcoreStrategic or Co-development PartnerIntegration with Amazon FBA (Fulfillment by Amazon) enabling sellers to leverage Amazon's logistics network
• Mercado LivrecoreTechnology or IntegrationMarketplace integration with Mercado Livre - Brazil's largest marketplace. Enables product listings, inventory sync, and order management
• Magazine Luiza (Magalu)coreTechnology or IntegrationMarketplace integration with Magazine Luiza - one of Brazil's largest retail marketplaces. Fifth most accessed marketplace by Brazilian consumers
• AmazoncoreTechnology or IntegrationMarketplace integration with Amazon Brazil enabling product listings, inventory sync, and order management through Amazon platform
• ShopeesecondaryTechnology or IntegrationMarketplace integration with Shopee - major Southeast Asian marketplace operating in Brazil
• AmericanassecondaryTechnology or IntegrationMarketplace integration with Americanas (B2W) - major Brazilian e-commerce group
• Via VarejosecondaryTechnology or IntegrationMarketplace integration with Via Varejo (Casas Bahia, Ponto Frio)
• VTEXsecondaryTechnology or IntegrationE-commerce platform integration with VTEX - major SaaS commerce platform in Latin America
• MagentosecondaryTechnology or IntegrationE-commerce platform integration with Magento - Adobe commerce platform
• NuvemshopsecondaryTechnology or IntegrationE-commerce platform integration with Nuvemshop - popular Brazilian e-commerce platform for SMBs
• TOTVS (Protheus)coreTechnology or IntegrationERP integration with TOTVS Protheus - Brazil's largest ERP system. Enables data sync between Nérus omnichannel platform and TOTVS back-office
• SeniorcoreTechnology or IntegrationERP integration with Senior - major Brazilian ERP system for medium and large enterprises
• SankhyacoreTechnology or IntegrationERP integration with Sankhya - prominent Brazilian ERP solution
• SAPcoreTechnology or IntegrationERP integration with SAP (SAP ECC, SAP HANA) - global enterprise ERP systems for large corporate clients
• CorreiossecondaryTechnology or IntegrationLogistics integration with Brazilian Postal Service for shipping and delivery
• IntelipostsecondaryTechnology or IntegrationLogistics integration with Intelipost - Brazilian freight and delivery management platform
• Melhor EnviosecondaryTechnology or IntegrationLogistics integration with Melhor Envio - Brazilian shipping comparison and automation platform
• JadlogsecondaryTechnology or IntegrationLogistics integration with Jadlog - Brazilian cargo and courier service
• JamefsecondaryTechnology or IntegrationLogistics integration with Jamef - Brazilian transportation and logistics company
• Total ExpresssecondaryTechnology or IntegrationLogistics integration with Total Express - Brazilian express delivery service
• AWSsecondaryTechnology or IntegrationCloud infrastructure partner using Amazon Web Services for platform hosting
• AnymarketsecondaryTechnology or IntegrationMulti-marketplace integration platform for managing listings across different marketplaces
• TraysecondaryTechnology or IntegrationE-commerce platform integration with Tray - Brazilian e-commerce solution
• WakesecondaryTechnology or IntegrationE-commerce platform integration with Wake - Brazilian e-commerce platform

Scale indicators9 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Senior Sistemas: Senior is a major Brazilian ERP and HCM vendor with established retail and manufacturing customers; it competes in the broader enterprise application space where Nérus ERP operates.
• SAP (Brazil): SAP is the global enterprise ERP standard (SAP ECC, SAP S/4HANA) widely deployed at large Brazilian retailers and manufacturers — competing in the upper-end enterprise tier where Nérus also sells via SAP integration.
• TOTVS: TOTVS is Brazil's largest ERP vendor (Protheus and other suites) serving thousands of enterprises across verticals; it competes broadly with Nérus ERP while also being a technology integration partner.
• Sankhya: Sankhya is a prominent Brazilian ERP/management software vendor serving mid-market and large enterprises — a broader incumbent with overlapping retail/manufacturing customer base.

Direct peers

• VTEX: VTEX is a publicly listed Brazilian-born omnichannel commerce platform serving retailers and brands across Latin America with storefront, OMS, and marketplace integration capabilities — directly overlapping Nérus's core omnichannel retail offering.
• Anymarket: Anymarket is a Brazilian multi-marketplace integration platform enabling sellers to manage listings, inventory, and orders across Mercado Livre, Amazon, Magalu, and other marketplaces — directly competing with Nérus O2's marketplace hub functionality.
• Linx (Stone Co.): Linx provides retail management software (ERP, POS, e-commerce, omnichannel) widely adopted by Brazilian retailers — a direct competitor to Nérus's Nérus Web / Nérus ERP suite in the same enterprise retail segment.

Emerging players

• Tray (Locaweb): Tray is a Brazilian e-commerce platform serving SMB and mid-market sellers, frequently paired with marketplace integrations — an emerging adjacent player overlapping with Nérus's smaller-retailer customer segments.
• Wake Commerce: Wake is a Brazilian commerce platform providing storefront, OMS, and marketplace management for retail brands — an emerging peer with overlapping omnichannel and marketplace integration capabilities.
• Nuvemshop (Nuvemshop/Tiendanube): Nuvemshop is a leading SaaS e-commerce platform popular with Brazilian SMBs and mid-market merchants; it is an integration partner of Nérus and an adjacent competitor for smaller retailers evaluating omnichannel stacks.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/nerus

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds2 records

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Nerus