Glocal Healthcare

What Glocal Healthcare does

Glocal Healthcare, operating commercially as helloLyf, is an India-based telehealth company that provides 24x7 on-demand video consultations with certified doctors and specialists across 14+ medical and wellness disciplines, including General Physician, Gynecology, Pediatrics, Cardiology, Dermatology, Psychiatry, Pulmonology, Dental, Diabetology, Sexology, Ophthalmology, Gastroenterology, Orthopaedics, and Psychology, plus adjacent wellness and Ayush services. The platform is delivered through a proprietary web application and a native Android app (package com.glocal.hellolyf) published on Google Playstore, with social login supported via Google OAuth 2.0 and Facebook OAuth, and includes specialty-specific consultation flows such as an emergency consult module, a dedicated COVID-19 screening flow, and a branded self-assessment tool called ThinkTwice™ listed under the Healthplay section.

Glocal monetizes through two distinct channels. On the consumer side, the company runs a pay-per-consultation transaction model on hellolyf.com and the Android app, where patients select a doctor, pay per session, and consult instantly via video. On the B2B side, the company operates an enterprise field-sales motion delivering on-site health camps, wellness talks, and one-on-one video consultations to corporate clients (Reliance Jio, Tata Motors Finance) and educational institutions (Heritage Business School, Kolkata). The company is headquartered in Kolkata, India (Kolkata phone area code +91 33, corporate email domain ghspl.com — Glocal Healthcare Services Pvt. Ltd.) and reports a headcount of 251–500. Customer testimonials indicate service delivery across multiple Indian cities including Pune, Bengaluru, Mumbai, Hyderabad, Jammu, and Kolkata, suggesting a pan-India consumer base. The company has accumulated approximately $13.79M in disclosed venture funding across multiple rounds between 2011 and 2017 from Elevar Equity, Peak XV Partners, Samridhi Fund, and SIDBI Venture Capital; no funding activity is reported in the source material after March 2017, despite the firmographics stating the company was founded in 2010 and is still operating.

Name

Glocal Healthcare

Legal name

Glocal Healthcare Services Private Limited (inferred from 'ghspl.com' corporate email domain; not stated verbatim on the website)

Website

https://hellolyf.com

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

251–500 employees

Short description

Glocal Healthcare (helloLyf) is an India-based telehealth company delivering 24x7 on-demand video consultations with certified doctors across 14+ specialties via web and Android app, serving individual consumers pan-India and enterprise/institutional wellness clients.

Ownership category

akta.pro rank

Product category

Telehealth Services

NAICS

Ambulatory Health Care Services (621), Offices of Physicians (6211)

SIC

Services-Health Services (8000)

akta.pro primary industry

Primary Care & General Medicine Virtual Care (HLALAAAA)

akta.pro secondary industries

Urgent Care & On-Demand Virtual Visits (HLALAAAB), Primary Care & General Medicine Virtual Care (Employer-Sponsored) (HLALADAA)

Keywords

• Telemedicine services
• Video consultations
• Digital health platform
• Corporate wellness programs
• Online doctor consultations

Headquarters

HQ city

Kolkata

HQ country

India

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Per-consultation fees from patients: Direct-to-consumer pay-per-consult model where users choose a doctor, pay per session, and consult instantly via video. Includes occasional discount promotions (e.g., testimonial mentions receiving a discount).
2. Corporate and institutional wellness programs: B2B revenue from on-site health camps, wellness talks, and group online doctor consultations delivered at corporate offices and educational campuses (Reliance Jio, Tata Motors Finance, Heritage Business School).

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Glocal Healthcare operates helloLyf, a tech-enabled telemedicine platform that delivers 24x7 on-demand video consultations with certified doctors across 14+ medical and wellness specialties (General Physician, Gynecology, Pediatrics, Cardiology, Dental, Psychiatry, Dermatology, and others) to individual consumers across India via website and Android app. It also sells corporate wellness programs (on-site health camps, wellness talks, group doctor consultations) to enterprises such as Reliance Jio and Tata Motors Finance, and to educational institutions such as Heritage Business School, Kolkata.

Differentiator

Problem solved

Functional benefit

Products and services

• helloLyf 24x7 Video Consultation Service
• ThinkTwice™ Health Self-Assessment
• Emergency Expert Consult
• Coronavirus Screening Service
• Corporate and Institutional Wellness Programs

Quantifiable outcome

• 24x7 round-the-clock access to certified healthcare professionals via video
• +1 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature5 records

Partnerships

Three partnerships are on record, tiered flagship enterprise reference, core enterprise reference and core institutional reference.

• Reliance Jioflagship enterprise referenceGTM or Marketing PartnerhelloLyf organized a corporate health camp at Reliance Jio's office, delivering on-site wellness engagement and promoting 24x7 online video consultations to Jio employees and their colleagues.
• Tata Motors Financecore enterprise referenceGTM or Marketing PartnerhelloLyf conducted an on-site Health and Wellness session for Tata Motors Finance employees, including one-on-one online consultations with doctors, and received positive feedback from the client.
• Heritage Business School (HBS), Kolkatacore institutional referenceGTM or Marketing PartnerhelloLyf delivered a talk session titled 'How to make your life stress-free' for HBS students, with the institution indicating interest in continued wellness programming and use of helloLyf services.

Scale indicators4 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Practo: India's largest consumer telehealth platform offering on-demand video consultations across specialties plus booking, e-pharmacy, and diagnostics — the closest direct competitor to helloLyf in D2C virtual care.
• Tata 1mg: Leading India digital health platform combining e-pharmacy, lab tests, and online doctor consultations; competes directly with helloLyf on consumer video consultations while offering a broader integrated experience.
• MediBuddy: India telehealth and corporate wellness platform providing online doctor consultations, lab tests, and employee health benefits — a direct competitor to helloLyf, particularly in the B2B corporate wellness motion.
• MFine: India AI-driven online doctor consultation platform offering specialty virtual care through partner hospitals; competes with helloLyf on D2C specialist consultations with a tech-led differentiation angle.

Broad incumbents

• Apollo 24/7: Hospital-backed omnichannel telehealth platform from Apollo Hospitals offering 24x7 video consultations, pharmacy, and diagnostics; competes with helloLyf in on-demand virtual care while leveraging its parent hospital network.

Emerging players

• PharmEasy: India e-pharmacy and diagnostics platform that has expanded into online doctor consultations; an adjacent competitor with a primarily transaction-based consumer model overlapping with helloLyf's marketplace.
• DocsApp (now MediBuddy): Originally a standalone specialist consultation app, now merged into MediBuddy; historically competed with helloLyf on on-demand video specialist consults in India.
• Netmeds: Reliance-owned e-pharmacy with growing teleconsult capability; competes with helloLyf in integrated consumer health journeys, particularly across metro and tier-1 markets.
• Amaha (formerly InnerHour): India mental-health-focused telehealth platform offering psychiatry and psychology consultations — a partial-overlap competitor to helloLyf's Psychiatry and Psychology specialty verticals.

Regional players

• Pristyn Health: India-based digital health and outpatient care provider combining online consultations with elective procedure delivery; adjacent competitor with telehealth overlap and a stronger physical-care delivery footprint.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/hellolyf
• LinkedInlinkedin.com/company/hellolyfdigital

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds5 records

Investors4 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Glocal Healthcare