Dr. Bill

What Dr. Bill does

Dr. Bill (legally RBC Medical Billing Inc.) is a Canadian medical billing software platform founded in 2014 and headquartered in Vancouver, operating as a wholly-owned subsidiary of Royal Bank of Canada since its 2019 acquisition by RBC Ventures (now RBCx). The platform serves individual physicians, physician groups, clinics, hospitals, medical office assistants, billing agents, and non-physician providers (nurse practitioners, midwives, optometrists) across Ontario, British Columbia, and Alberta, with active operations covering the OHIP, MSP, and AHCIP provincial health insurance regimes. As of disclosure, Dr.Bill processes $10B in cumulative claims and serves 13,000+ physicians and healthcare professionals, with $45M in rejections recovered in the most recent year and an average claim submission time of 16 seconds.

The product is delivered as a cloud-based platform accessible via web application and native iOS/Android mobile apps, with proprietary features including LabelSnap for patient label scanning, intuitive billing code menus, premium alerts, health card validation, and rejection recovery services on higher tiers. The architecture integrates directly with provincial health insurance systems for real-time claims submission, stores data on RBC-owned infrastructure, and offers both self-serve individual onboarding and sales-assisted group/enterprise onboarding for clinics and hospitals with 2-200+ physicians.

Dr. Bill generates revenue through a percentage-of-paid-claims pricing model across three tiers: Essentials at 0.25%, Comprehensive at 1.95%, and Concierge at 2.95% (Ontario only), with RBC Healthcare Advantage clients receiving discounts of 23-48%. The company runs a primarily self-serve, product-led growth motion with a 3-month free trial on the Comprehensive plan and no credit card required, supplemented by direct-to-consumer digital marketing, a content-driven blog/resource library, and an embedded distribution channel via RBC Healthcare Advantage and RBC Practice Solutions referrals.

Name

Dr. Bill

Legal name

RBC Medical Billing Inc.

Website

https://dr-bill.ca

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

1–10 employees

Short description

Dr. Bill is a Canadian medical billing software platform (RBC subsidiary) serving 13,000+ physicians and healthcare professionals in Ontario, British Columbia, and Alberta with cloud-based claims submission, rejection recovery, and mobile billing tools on a percentage-of-paid-claims pricing model.

Ownership category

akta.pro rank

Product category

Medical Billing Software

NAICS

Pharmacy Benefit Management and Other Third Party Administration of Insurance and Pension Funds (524292), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Offices of Physicians (62111)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)

akta.pro primary industry

Patient Billing, Statements & Payment Processing (HLACACAG)

akta.pro secondary industries

Medical Coding, Billing & Clinical Documentation Support (BPAAAFAD), Charge Capture & Clinical Documentation Improvement (CDI) for Billing (HLACACAF), Patient Financial Engagement (Estimates, Billing Presentment, Payments) (HLACAEAI)

Keywords

• Medical billing software
• Physician billing platform
• Health insurance claims
• OHIP MSP billing
• Healthcare revenue cycle

Headquarters

HQ city

Vancouver

HQ country

Canada

HQ region

North America

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Percentage of Paid Claims: Dr.Bill charges a percentage fee on paid claims submitted through the platform. The fee varies by plan tier: Essentials at 0.25%, Comprehensive at 1.95%, and Concierge at 2.95% of paid claims. RBC clients receive discounted rates.
2. Subscription Plans: Tiered subscription model with three plans: Essentials (basic billing), Comprehensive (full service with rejection recovery), and Concierge (premium support). All plans charge on a percentage of paid claims basis.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels7 records

Core offering

Dr.Bill provides cloud-based medical billing software for Canadian physicians to submit, track, and manage claims to provincial health insurance plans (OHIP in Ontario, MSP in British Columbia, AHCIP in Alberta). The platform is offered via web and mobile apps (iOS/Android) with features including code lookup, LabelSnap patient label scanning, premium alerts, and rejection recovery handled by the billing team. Pricing is charged as a percentage of paid claims across tiered plans.

Product overview

Dr.Bill is a medical billing software platform designed for Canadian physicians, operating as a subsidiary of Royal Bank of Canada (RBC Medical Billing Inc.). The platform offers Solo Billing for individual physicians and Group Billing for teams and clinics, both supporting OHIP (Ontario), MSP (British Columbia), and AHCIP (Alberta) provincial health billing systems. The core offering includes the Dr.Bill Mobile App with features like LabelSnap for patient label scanning. Pricing is structured in three tiers: Essentials Plan (0.25% of paid claims), Comprehensive Plan (1.95% with billing agent support and rejection recovery), and Concierge Plan (2.95% for enhanced support in Ontario). The platform integrates with RBC Healthcare Advantage to offer preferential pricing (23-48% discounts) for RBC banking clients. The platform also serves newly practicing physicians, MOAs, and billing agents as distinct customer segments.

Differentiator

Problem solved

Functional benefit

Products and services

• Solo Billing Individual physician medical billing software that enables claims submission to provincial health authorities (OHIP, MSP, AHCIP) with code lookup, submission tracking, premium alerts, and earnings visibility. Designed for solo practicing physicians in Ontario, British Columbia, and Alberta.
• Group Billing

Quantifiable outcome

• Claims processed: $10B in total claims submitted through the platform
• +3 more outcomes

Named customers8 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature7 records

Partnerships

Three partnerships are on record, tiered minor and core.

• MDBilling.caminorStrategic or Co-development PartnerMDBilling.ca is a related service operated by RBC Medical Billing Inc. (same parent company as Dr.Bill). Both platforms serve Canadian physicians with medical billing services under the same corporate entity.
• RBC Healthcare AdvantagecoreGTM or Marketing PartnerRBC Healthcare Advantage is a program that offers preferential pricing on Dr.Bill services to RBC banking clients who are physicians. RBC Healthcare Advantage clients receive discounted service fees (1% for Comprehensive Plan vs. regular 1.95%).
• RBC Practice SolutionsminorGTM or Marketing PartnerRBC Practice Solutions partners offer discounts and benefits to RBC Healthcare Advantage clients. Dr.Bill is offered as part of the suite of practice solutions for physicians.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• InputHealth: InputHealth is a Canadian platform providing collaborative health records, patient engagement, and workflow tools to clinicians. Comparable as a Canadian physician-facing software peer with overlapping workflow and patient communication functionality.
• CharmHealth: CharmHealth is a cloud-based EHR, practice management, and medical billing platform serving independent practices. Comparable as a SaaS-based billing and practice management peer targeting small physician practices.
• Think Research: Think Research is a Canadian health technology company providing clinical decision support, EMR-adjacent workflow tools, and billing/knowledge solutions to healthcare providers. Comparable as a Canadian clinical workflow and billing software peer.
• CognisantMD (Ocean): CognisantMD builds the Ocean Platform, a suite of patient engagement, eReferral, and EMR-integrated tools widely used by Canadian physicians. Comparable as a workflow-enhancing software peer serving the same Canadian physician customer base.

Direct peers

• MDBilling.ca: Operated by the same parent company (RBC Medical Billing Inc.) as Dr.Bill, MDBilling.ca provides medical billing services to Canadian physicians across multiple provinces. It is the most direct functional peer and effectively a sibling brand competing in the same category.
• Kareo (Tebra): Tebra (formerly Kareo) is a US-based medical billing and practice management SaaS platform serving independent practices with claims submission, rejection management, and patient engagement. Comparable as a direct billing SaaS peer operating in a different geography.

Broad incumbents

• TELUS Health: TELUS Health is a large Canadian health technology incumbent offering a broad portfolio including EMR, claims management, and patient engagement tools used by Canadian physicians. It is comparable as an end-to-end health IT provider that competes for the same physician workflow budgets.
• WELL Health Technologies: WELL Health is a Canadian digital health company operating a network of clinics plus EMR, telehealth, and practice management software. Comparable as a Canadian health IT platform serving physician practices with overlapping billing/workflow functionality.
• QHR Technologies (Accuro): Accuro (formerly QHR Technologies) is one of the most widely used EMRs among Canadian physicians, with embedded billing and scheduling workflows. Comparable as a Canadian physician practice management and billing software incumbent.

Regional players

• OntarioMD: OntarioMD is a provincially-affiliated organization that supports Ontario physicians' adoption of certified EMRs and digital health tools, including billing-related workflows. Comparable as a regional player operating in the same Ontario physician market with overlapping workflow support.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/drbillapp
• Facebookfacebook.com/drbillapp
• LinkedInlinkedin.com/company/3535268

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds1 record

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Dr. Bill