Downdetector
- Company typePrivate
- Founded2006
- HeadquartersHaarlem, Netherlands
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
Downdetector firmographics
Firmographics- Name
- Downdetector
- Legal name
- Ookla, LLC.
- Website
- https://downdetector.com
- Company type
- Private
- Founded year
- 2006
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Ownership category
- akta.pro rank
Where Downdetector is headquartered
LocationHeadquarters
- HQ city
- Haarlem
- HQ country
- Netherlands
- HQ region
- Europe
Offices1 record
Markets served
Downdetector business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations
Revenue model
- Enterprise Subscriptions (Downdetector Explorer): B2B subscription service providing enterprise customers including mobile operators, banks, and gaming providers with real-time outage monitoring, alerting, historical data analysis, and API access. Revenue generated through recurring enterprise contracts with configurable alert delivery via email, RSS, and push notifications.
- API Access and Data Services: Developers and enterprises can access Downdetector data through the API for integration into existing tools, monitoring platforms, and customer service systems. Revenue generated through API usage fees and data access licensing.
- Consumer Mobile App (Speedtest Integration): Downdetector is available within the Speedtest application, monetized through the broader Ookla ecosystem including Speedtest Premium subscriptions and app store distribution.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Downdetector Explorer for Enterprise |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels5 records
Downdetector product offering
Product offeringCore offering
Downdetector operates a real-time crowdsourced outage detection platform available to consumers via a free website and mobile apps integrated with Speedtest, where users can report and view service disruptions across more than 34,767 services in 71 countries. For enterprise customers, it sells Downdetector Explorer, a B2B monitoring, alerting, and analytics product, along with the Downdetector API and Downdetector Communicate for real-time customer status messaging during incidents.
Product overview
Downdetector is a consumer outage tracking and enterprise monitoring platform that monitors service disruptions across thousands of online services globally. The core consumer product is the Downdetector website (downdetector.com), which collects and displays user-reported issues to help consumers understand service status. For businesses, Downdetector offers the enterprise Downdetector Explorer platform with real-time monitoring, configurable alerts, geographic reporting, and customer communications tools. The Downdetector API provides programmatic access to outage data for enterprise integrations. The platform processes over 25 million consumer-reported issues monthly across 72 countries. In March 2026, Downdetector launched a redesigned web experience with enhanced UI, improved service indicators, and multi-language support. Downdetector is part of Ookla, which was acquired by Accenture in March 2026 as part of a $1.2 billion deal for Ziff Davis's Connectivity division.
Differentiator
Problem solved
Functional benefit
Products and services
- Downdetector Consumer Website
Quantifiable outcome
- Enterprise customers detect problems 30-40 minutes before support volume spikes
- +2 more outcomes
Companies that use Downdetector
Customer profileNamed customers8 records
Segments8 records
Ideal customer profiles2 records
Downdetector technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
Feature5 records
Downdetector partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- SpeedtestcoreDowndetector is integrated within the Speedtest application, available alongside Speedtest's network performance measurement tools. Speedtest is the flagship product of Ookla, Downdetector's parent company. The integration provides combined network intelligence including speed testing and outage monitoring in a single mobile application.
- AccenturecoreAccenture acquired Ookla (including Downdetector) as part of a $1.2 billion deal for Ziff Davis' Connectivity Division. The acquisition was announced at Mobile World Congress 2026 in Barcelona. Accenture seeks to integrate Downdetector's connectivity measurement data into digital transformation programs, particularly for AI infrastructure and data centre operators. The deal strengthens Accenture's ability to help clients scale AI safely with reliable network performance analytics.
Scale indicators5 records
Recent moves7 records
Expansion highlights5 records
Downdetector competitors and assessment
Company assessmentDirect peers
- IsItDownRightNow: Web-based crowdsourced outage checker that lets users report and view service status across thousands of sites. Closest direct analog to Downdetector's consumer product in both data collection model and target use case.
- UptimeRobot: Synthetic uptime monitoring platform with public status reporting and alerting — directly competes with Downdetector Explorer's monitoring/alert capabilities for SMB and mid-market customers.
- ThousandEyes (Cisco): Internet and cloud observability platform providing network outage detection and performance visibility. Comparable to Downdetector's enterprise monitoring on the network-layer outage detection dimension, especially for telecom and SaaS customers.
- Catchpoint: Digital experience and network observability platform used by large enterprises for outage monitoring. Overlaps directly with Downdetector Explorer in serving NOC and customer care teams at telecom, banking, and SaaS companies.
- Statuspage (Atlassian): Incident communication and public status-page platform used by thousands of online services. Adjacent competition on the customer-communication side of Downdetector Communicate and on the public status display used by the very services Downdetector monitors.
- Pingdom (SolarWinds): Website uptime and performance monitoring with public reporting features — functional overlap with Downdetector's real-time detection and alerting at the website/service level.
- Uptrends: Website and server uptime monitoring platform with alerting and reporting. Comparable in feature scope and target buyer to Downdetector Explorer for monitoring-driven use cases.
Broad incumbents
- Datadog: Cloud observability platform offering synthetic monitoring, APM, and incident response for enterprise customers. A broader incumbent that competes for monitoring-budget share Downdetector Explorer targets in mid-market and enterprise accounts.
Emerging players
- PagerDuty: Incident response and alerting platform focused on routing outage signals to on-call responders. Overlaps with Downdetector Explorer's enterprise alerting and response-orchestration use cases for NOC teams.
- Better Stack (StatusPal / Better Uptime): Modern uptime monitoring and incident communication suite combining status pages, synthetic checks, and on-call scheduling. Competes in the same monitoring + status-page wedge as Downdetector Explorer and Statuspage.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Downdetector social profiles
Digital presenceDowndetector financial estimates
Financial estimateRevenue estimate
Valuation estimate
Downdetector leadership team
Management profileNumber of profiles
Downdetector funding detail
Funding detailFunding overview
Funding rounds2 records
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Downdetector M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Downdetector
What does Downdetector do?
Downdetector operates a real-time crowdsourced outage detection platform available to consumers via a free website and mobile apps integrated with Speedtest, where users can report and view service disruptions across more than 34,767 services in 71 countries. For enterprise customers, it sells Downdetector Explorer, a B2B monitoring, alerting, and analytics product, along with the Downdetector API and Downdetector Communicate for real-time customer status messaging during incidents.
Is Downdetector a public or private company?
Downdetector is a private company. It is classified as corporate owned and is currently operating.
When was Downdetector founded?
Downdetector was founded in 2006. It employs 1 to 10 people.
Where is Downdetector based?
Downdetector is headquartered in Haarlem, Netherlands, in the Europe region.
How does Downdetector make money?
Three revenue lines are on record. Enterprise Subscriptions (Downdetector Explorer) is the primary driver. The others are API Access and Data Services and consumer Mobile App (Speedtest Integration).
Who are Downdetector's main competitors?
Direct peers on record are IsItDownRightNow, UptimeRobot, ThousandEyes (Cisco), Catchpoint, Statuspage (Atlassian), Pingdom (SolarWinds) and Uptrends. Datadog is listed as a broad incumbent. Emerging players are PagerDuty and Better Stack (StatusPal / Better Uptime).
Does Downdetector have an API?
Yes. Downdetector offers an API that provides access to real-time outage data and user reports. The API enables businesses to integrate Downdetector data into their existing tools and customer service platforms, delivering information about impacted locations, ISPs, and service issues. It supports configurable alerts via the API for monitoring service status and integrating outage information with team tools. Developer documentation is at downdetectorapi.com/v2/docs.