Hopdoc

Healthcare Patient Engagement Softwarehopdoc.com

Hopdoc, LLC provides HIPAA-compliant, white-labeled mobile applications to U.S. medical practices. Its platform combines AI-assisted telemedicine documentation, secure in-app messaging, appointment reminders, virtual check-in, and EHR connectivity, sold via custom annual subscriptions to physicians and urgent care centers.

Company typePrivate
Founded2022
HeadquartersNashville, United States
Headcount1–10
GTM typeB2B
OfferingSoftware

What Hopdoc does

Hopdoc, LLC is a Nashville, Tennessee-based healthcare technology company that provides HIPAA-compliant, white-labeled mobile applications to U.S. medical practices. The company's core product is the Branded Mobile Practice App, deployed via Google Calendar-scheduled demos, which enables physicians, urgent care centers, and specialty practices to offer patients a practice-branded mobile experience as an alternative to third-party telehealth apps. Hopdoc markets the platform as a direct-connect solution that reduces inbound phone calls by up to 60% and increases telemedicine visits by up to 300%, based on its own case studies.

The platform combines several integrated modules: a HIPAA-compliant AI-powered telemedicine workflow that transcribes patient-provider encounters, generates visit summaries, and produces CPT/ICD medical codes; secure in-app messaging; automated appointment reminders; virtual patient check-in; and connectivity with Electronic Health Record (EHR) systems. The AI layer operates across audio and text modalities and is positioned as a tool to reduce provider administrative burden. Underlying infrastructure leverages Google Cloud through the Google Cloud for Startups program, and the company markets customer-specific branded app deployments on a matter-of-weeks timeline. Hopdoc operates as a HIPAA Covered Entity across its subsidiary entities and has appointed a HIPAA Privacy and Security Officer.

Hopdoc runs a sales-led, direct go-to-market model exclusively targeting healthcare practices. Revenue comes from custom subscriptions with annual billing on quote-based pricing tailored to each practice's size and feature requirements, with no publicly disclosed tier pricing. The company is privately held and structured as an LLC, headquartered at 1 Vantage Way, Suite C-250 in Nashville. The firm is reported at 1–10 employees, has no funding rounds disclosed in its sourced profile, and publicly names two customers — Gateway Urgent Care and SimplyCare — alongside one business partner, Google Cloud for Startups.

Hopdoc firmographics

Firmographics

Name: Hopdoc
Legal name: Hopdoc, LLC
Website: https://hopdoc.com
Company type: Private
Founded year: 2022
Operating status: Operating
Headcount range: 1–10 employees
Short description: Hopdoc, LLC provides HIPAA-compliant, white-labeled mobile applications to U.S. medical practices. Its platform combines AI-assisted telemedicine documentation, secure in-app messaging, appointment reminders, virtual check-in, and EHR connectivity, sold via custom annual subscriptions to physicians and urgent care centers.
Ownership category
akta.pro rank

Hopdoc industry classification

Industry

Product category: Healthcare Patient Engagement Software
NAICS: Custom Computer Programming Services (541511)
SIC: Services-Prepackaged Software (7372)
akta.pro primary industry: Virtual Behavioral Health Integration Platforms (HLALABAE)

Keywords

Healthcare mobile apps
Telemedicine workflow software
Patient engagement platform
HIPAA compliant software
Practice mobile application

Where Hopdoc is headquartered

Location

Headquarters

HQ city: Nashville
HQ country: United States
HQ region: North America

Offices1 record

Markets served

Hopdoc business model

Business model

GTM type: B2B
Offering type: Software
Cost components: Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations

Revenue model

Branded Mobile App Subscription: Hopdoc generates revenue through a subscription-based model where healthcare practices pay for their own branded mobile app. The service includes app development, deployment, hosting, AI tools, and ongoing support. Pricing is likely tiered based on practice size or feature complexity.

Pricing tiers

Model	Billing	Price
Subscription	Annual	Custom subscription pricing based on practice requirements

Go-to-market motion1 record

Distribution channels1 record

Marketing channels1 record

Hopdoc product offering

Product offering

Core offering

Hopdoc provides a single, comprehensive HIPAA-compliant mobile application called the Branded Mobile Practice App, which bundles AI-powered telemedicine workflow, secure in-app messaging, automated appointment reminders, virtual check-in, and EHR connectivity for independent U.S. healthcare practices. The platform is custom-branded for each practice, runs on Google Cloud infrastructure, and is sold via custom-priced annual subscriptions.

Product overview

Hopdoc is a healthcare technology platform that provides healthcare practices with their own white-labeled, HIPAA-compliant mobile applications. The core offering is the Branded Mobile Practice App, which serves as the foundation for patient engagement. This core product is enhanced by a suite of integrated modules including an AI-Powered Telemedicine Workflow (with visit transcription, summaries, and coding), Secure In-App Messaging, Automated Appointment Reminders, Virtual Check-In, and EHR Connectivity. Together, these components create a comprehensive practice app ecosystem that elevates patient experience, streamlines provider workflows, and reduces administrative burden on office staff.

Differentiator

Problem solved

Functional benefit

Products and services

Branded Mobile Practice App A HIPAA-compliant, custom-branded mobile application for independent healthcare practices that bundles AI-powered telemedicine workflow, secure in-app messaging, automated appointment reminders, virtual check-in, and EHR connectivity into a single subscription-based platform. It is sold to physicians, urgent care clinics, and specialty practices that need mobile-first patient engagement without building their own custom app.

Quantifiable outcome

Reduces phone calls to practice by up to 60% with secure in-app messaging feature
+1 more outcomes

Companies that use Hopdoc

Customer profile

Named customers2 records

Segments1 record

Ideal customer profiles1 record

Hopdoc technology and API

Technology

Technology focussed Yes

API detail

Has API: No
API docs
API detail

Core technology

AI maturity

App detail

AI capability4 records

Feature5 records

Hopdoc partnerships and signals

Strategic signal

Partnerships

Three partnerships are on record, tiered core and minor.

Google Cloud for StartupscoreTechnology or Integration
Gateway Urgent CareminorOthers
SimplyCareminorOthers

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Hopdoc competitors and assessment

Company assessment

Direct peers

Klara: Patient messaging and workflow automation for specialty practices; HIPAA-compliant secure messaging, reminders, and intake compete head-to-head with Hopdoc's flagship modules.
Luma Health: Patient engagement platform offering two-way messaging, automated reminders, digital intake, and telehealth scheduling to physician and specialty practices—highly comparable to Hopdoc's secure messaging + reminders + check-in stack.
Doctible: Patient engagement and communication platform (messaging, reminders, reputation, webchat) targeting SMB dental and medical practices—analogous feature set and customer segment to Hopdoc.
Solutionreach: Established patient relationship-management platform with messaging, reminders, and intake for healthcare practices; comparable customer base and retention-oriented product positioning.
Tebra (formerly Kareo + PatientPop): All-in-one practice management + patient experience platform for independent practices. Most direct overlap on bundled patient engagement, messaging, and branded communications for SMB physician/urgent-care customers.
OhMD: HIPAA-compliant patient texting, telehealth, and digital forms targeting independent practices; closely comparable feature surface to Hopdoc's messaging + check-in + telemed modules.
Mend (mend.ai): Telemedicine + patient engagement platform for practices with digital intake, secure messaging, and AI-assisted workflow overlap directly with Hopdoc's telemed + AI offering.

Emerging players

Abridge: Ambient AI clinical-documentation and patient-summarization platform; competes most directly with Hopdoc's AI transcription/summary/coding feature and is rapidly expanding into enterprise health systems.

Broad incumbents

athenahealth: Major EHR + patient engagement incumbent (athenaCommunicator, athenaTelehealth) for practices; competes via bundled native modules that can displace third-party patient-engagement vendors like Hopdoc.
Doximity: Public physician-network incumbent with telehealth, secure messaging, and workflow tools; broader portfolio than Hopdoc but overlapping on HIPAA-compliant provider-patient communication.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights6 records

Customer concentration

Hopdoc compliance and trust

Trust signal

Compliance1 record

Hopdoc financial estimates

Financial estimate

Revenue estimate

Valuation estimate

Hopdoc leadership team

Management profile

Number of profiles

Profiles1 record

Hopdoc subsidiaries and ownership

Company hierarchy

Subsidiaries1 record

Hopdoc funding detail

Funding detail

Funding overview

Funding rounds1 record

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

Hopdoc M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hopdoc

What does Hopdoc do?

Is Hopdoc a public or private company?

Hopdoc is a private company. It is classified as unknown and is currently operating.

When was Hopdoc founded?

Hopdoc was founded in 2022. It employs 1 to 10 people.

Where is Hopdoc based?

Hopdoc is headquartered in Nashville, United States, in the North America region.

How does Hopdoc make money?

One revenue line is on record: branded Mobile App Subscription.

Who are Hopdoc's main competitors?

Direct peers on record are Klara, Luma Health, Doctible, Solutionreach, Tebra (formerly Kareo + PatientPop), OhMD and Mend (mend.ai). Abridge is listed as an emerging player. Broad incumbents are athenahealth and Doximity.

Does Hopdoc have an API?

No public API is recorded for Hopdoc.

What industry is Hopdoc in?

Hopdoc's product category is Healthcare Patient Engagement Software. Its primary akta.pro industry code is HLALABAE, Virtual Behavioral Health Integration Platforms. Its NAICS code is 541511 and its SIC code is 7372.