What Community Rebuilders does

Community Rebuilders is a 501(c)(3) nonprofit housing agency founded in 1993 and headquartered in Grand Rapids, Michigan, that provides homelessness rehousing and prevention services across Kent County. With approximately 64 employees, the organization serves five primary client segments: veterans and their households, families with children, individuals experiencing chronic or long-term homelessness, unsheltered individuals, and survivors of domestic violence. Its service portfolio includes permanent supportive housing, rapid re-housing, Geographically Targeted Housing Outreach (GTHO), Veteran-specific programs (SSVF, Veteran Heights Bridge Housing, HEROES, Transition In Place, Veteran Resource Services, Grandview Place, and Operation Employment/HVRP), and the Beautifully Home furnishings initiative.

The organization's technology stack centers on two proprietary platforms. The G.R.A.C.E. (Gather Resources & Align Community Efforts) Network, launched January 2020 in partnership with Signify Health, is a cross-sector data-sharing infrastructure enabling over 20 community-based organizations to coordinate services, build longitudinal social records, and address social determinants of health. Community Housing Connect (CHC 1.0, launched November 2019) provides an online gateway and assessment tool for families in housing crisis, with CHC 2.0 currently in beta testing for a planned December 2025 general availability launch. The Training Academy commercializes the organization's Housing Resource Specialist methodology through paid courses marketed nationally.

Community Rebuilders operates a grant-funded revenue model with no fees charged to program participants. Primary revenue streams include federal grants (HUD Continuum of Care, VA Supportive Services for Veteran Families, VA Grant and Per Diem, HUD VASH vouchers, DOL Homeless Veterans Reintegration Program), state funding (Michigan State Housing Development Authority), municipal contracts (City of Grand Rapids $500,000 GTHO agreement), and philanthropic donations (notably a $5 million Bezos Day One Fund grant in 2018). The Training Academy generates modest earned revenue through course fees ($160-$320 per course). The organization has achieved national recognition including Functional Zero status for Veteran Homelessness in Kent County (2017), HUD and National Alliance to End Homelessness best practice designation, and 90%+ housing retention rates.

Name

Community Rebuilders

Legal name

Community Rebuilders

Website

https://communityrebuilders.org

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

11–50 employees

Short description

Community Rebuilders is a Grand Rapids, Michigan nonprofit founded in 1993 that provides housing and rehousing services to veterans, families, and individuals experiencing homelessness across Kent County, operating the G.R.A.C.E. Network data-sharing platform and Community Housing Connect coordinated entry system.

Ownership category

akta.pro rank

Product category

Homelessness and Housing Services

NAICS

Community Housing Services (62422), Other Community Housing Services (624229)

SIC

Services-Social Services (8300)

akta.pro primary industry

Affordable Housing & Community Development (Housing, Community Land Trusts) (BPAGALAC)

akta.pro secondary industry

Community Development & Neighborhood Revitalization (CDBG, Place-Based Initiatives) (BPAIANAE)

Keywords

• Homelessness services
• Supportive housing
• Veteran housing
• Rapid rehousing
• Coordinated entry

Headquarters

HQ city

Grand Rapids

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Federal Government Grants: Primary revenue source from federal programs including Supportive Services for Veteran Families (SSVF), HUD Continuum of Care funding, VA grants and per diem programs, U.S. Department of Labor Homeless Veterans Reintegration Program, and HUD VASH vouchers. These fund rapid rehousing, permanent supportive housing, veteran programs, and outreach initiatives.
2. State Government Funding: Funding from Michigan State Housing Development Authority for rapid re-housing and other housing programs.
3. Philanthropic Donations: Major grants such as the $5 million Bezos Day One Fund (2018) for addressing family homelessness, and $150,000 CommunityWINS grant for G.R.A.C.E. Smart Homes project.
4. In-Kind Donations: Accepts new and gently used items for the Beautifully Home project to furnish apartments for formerly homeless individuals. Supported through Amazon Wishlist and direct coordination.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Community Rebuilders is a nonprofit housing agency that delivers homelessness intervention and housing support services to individuals, families, and Veterans in Kent County, Michigan. Its core offerings combine direct housing programs (Permanent Supportive Housing, Rapid Re-Housing, Bridge Housing, Transition In Place) with two proprietary technology platforms—Community Housing Connect (a coordinated entry assessment gateway) and the G.R.A.C.E. Network (a cross-sector data-sharing and referral platform connecting 20+ community organizations)—plus a Training Academy that sells Housing Resource Specialist training to external agencies.

Product overview

Community Rebuilders is a nonprofit housing organization offering an integrated portfolio of programs and technology platforms focused on ending homelessness in Kent County, Michigan. Its core technology products include the G.R.A.C.E. (Gather Resources & Align Community Efforts) Network — a collaborative data-sharing platform connecting healthcare and social service providers — and Community Housing Connect (CHC) 1.0 and the upcoming CHC 2.0 — a coordinated entry and assessment system for individuals and families experiencing housing crises. These platforms are supported by direct service programs including Permanent Supportive Housing, Rapid Re-Housing, Geographically Targeted Housing Outreach (GTHO), and the Beautifully Home furnishings program. Specialized Veteran services include SSVF, Veteran Heights Bridge Housing, HEROES, Transition In Place, Veteran Resource Services, Grandview Place, Operation Employment/HVRP, and the Veteran Action Board advocacy body. The Training Academy delivers strengths-based and rapid rehousing training to external organizations. Supported Solutions provides client-centered crisis resolution within the CHC ecosystem.

Differentiator

Problem solved

Functional benefit

Products and services

• G.R.A.C.E. Network A collaborative technology platform and alliance of 20+ community-based organizations in Kent County that enables cross-sector data sharing, coordinated referrals, and shared social records to address homelessness and social determinants of health.
• Community Housing Connect (CHC) An online gateway and coordinated entry assessment system for Kent County families experiencing a housing crisis; connects clients with Solutions Specialists and the G.R.A.C.E. Network for proactive housing problem-solving.
• Community Housing Connect 2.0 (CHC 2.0) A next-generation Coordinated Entry System designed with input from individuals with lived experience of homelessness, marketed as the first community-built platform of its kind with a full, responsive design.
• Permanent Supportive Housing An intervention combining affordable housing assistance with voluntary support services for chronically homeless individuals, building independent living and tenancy skills and connecting them with community healthcare, treatment, and employment services.
• Rapid Re-Housing A short-term rental assistance and services intervention that helps people obtain housing quickly, increase self-sufficiency, and stay housed; offered without preconditions with resources tailored to individual needs.
• Supportive Services for Veteran Families (SSVF) VA-funded program preventing homelessness among low-income Veteran families and individuals by providing case management, housing assistance, and temporary financial support.
• Veteran Heights Bridge Housing / Grant and Per Diem Bridge housing providing Veterans with an immediate safe place to stay while locating permanent housing, with linkage to VA healthcare, community resources, and natural supports.
• HEROES (Housing, Employment, Resources, Outreach, and Support) A holistic program connecting Veterans to permanent supportive housing and linking them to voluntary supportive services including job training, mental health, and education.
• Veteran Transition In Place (TIP) A program assisting Veterans in transitioning from homelessness to permanent housing through temporary housing and intensive case management, with the Veteran assuming occupancy of the TIP residence as permanent housing.
• Veteran Resource Services (VRS) A comprehensive support system for Veterans experiencing a housing crisis who are eligible for VA healthcare services; provides immediate safe housing with a goal of exiting to permanent housing within 90 days.
• Grandview Place An apartment complex serving Veterans with a safe and supportive independent living environment, developed in cooperation with Woda Cooper Companies overlooking the Grand River.
• Operation Employment / Homeless Veterans Reintegration Program (HVRP) A U.S. Department of Labor-funded program providing Veterans with job training, career counseling, housing and transportation assistance, job fairs, employer connections, and follow-up services.
• Training Academy Training resource for organizations implementing the Housing Resource Specialist model; offers strengths-based, rapid rehousing, and bundled training programs online and on-site, including paid courses such as Strengths-Based Training ($240) and Rapid Rehousing: Making it Work! ($160), with a bundled option at $320.
• Geographically Targeted Housing Outreach (GTHO) A housing outreach initiative that reduces unsheltered homelessness in targeted geographic areas using active, consistent outreach and individualized real housing plans via a Housing First, strengths-based approach.
• Beautifully Home A project accepting new and gently used household items to support the development of interior home spaces for formerly homeless individuals; accepts items via Amazon Wishlist or coordinated drop-off/pick-up.
• Veteran Action Board (VAB) A committee of Veterans with lived experience of housing instability serving in an advocacy capacity at local, state, and federal levels; elevates consumer voices, develops consumer advocates, and informs Continuum of Care strategy.
• G.R.A.C.E. Smart Homes An affordable housing model developed in partnership with LINC UP that intentionally addresses the link between housing and health through 'service smart' rental housing.

Quantifiable outcome

• 95% of 39 individuals successfully relocated from Monroe Center/Rosa Parks GTHO region to stable housing
• +4 more outcomes

Named customers7 records

Segments6 records

Ideal customer profiles2 records

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature3 records

Partnerships

34 partnerships are on record, tiered minor and core.

• LINC UPminorStrategic or Co-development Partner · 1 January 2021Partner in G.R.A.C.E. Smart Homes project to develop affordable housing that intentionally addresses the link between housing and health through 'service smart' rental housing.
• Signify HealthcoreTechnology or Integration · 8 January 2020Partnership with Signify Health to launch the G.R.A.C.E. Network using their Signify Community platform. Signify Health provides the technology infrastructure enabling healthcare and social service providers to safely share information, coordinate services, and track outcomes across Kent County.
• Arbor CirclecoreStrategic or Co-development PartnerPartner in the G.R.A.C.E. Network and Geographically Targeted Housing Outreach (GTHO) collaborative, providing youth development services and outreach to persons in targeted areas.
• City of Grand Rapids Homeless Outreach Team (HOT)coreStrategic or Co-development PartnerCollaborative outreach partner in GTHO program, deploying multi-disciplinary outreach teams to identify and assist unsheltered individuals.
• Downtown Grand Rapids, Inc.minorStrategic or Co-development PartnerPartner in GTHO initiative to restore Monroe Center area for its intended purpose while addressing homelessness.
• Mel Trotter MinistriescoreStrategic or Co-development PartnerPartner in GTHO and emergency shelter provision for Veterans. Agreements for immediate shelter to Veterans in need; part of coordinated Veteran homelessness response system.
• Pine Rest - Street ReachminorStrategic or Co-development PartnerMental health outreach partner in GTHO collaborative providing services to unsheltered individuals.
• The Salvation ArmycoreStrategic or Co-development PartnerOperates Housing Assessment Program (HAP) for Kent County coordinated entry; assists with prioritization and referral of Veterans; essential partner in outreach coordination.
• U.S. Department of Veterans AffairscoreOthersPrimary funder of Veteran housing programs through SSVF grants, VASH vouchers, grant and per diem program, and contract programs. Community Rebuilders is the largest local awardee of the SSVF grant.
• U.S. Department of LaborcoreOthersFunder of Homeless Veterans Reintegration Program (HVRP) through Operation Employment, providing $270,000 in federal funds for employment services for Veterans.
• Kent County Community DevelopmentcoreStrategic or Co-development PartnerCoordinates VASH vouchers and services; part of the Veteran homelessness ending effort, realigning resources for housing stability.
• Woda Cooper CompaniesminorStrategic or Co-development PartnerDevelopment partner for Grandview Place apartment complex serving Veterans, creating safe supportive housing environment overlooking the Grand River.
• City of Grand Rapids Community Development DepartmentcoreStrategic or Co-development PartnerCollaborative partner in GTHO program and provider of Community Development funding for housing initiatives.
• City of Grand RapidscoreStrategic or Co-development PartnerCity Commission approved $500,000 agreement for Geotargeted Housing Outreach Program; collaborated on housing initiatives and funding.
• Safe HavenminorStrategic or Co-development PartnerPartner providing immediate shelter to Veterans in need as part of the coordinated homelessness response system.
• Cherry HealthcoreStrategic or Co-development PartnerG.R.A.C.E. Network partner providing healthcare services to address social determinants of health.
• Community Food ClubcoreStrategic or Co-development PartnerG.R.A.C.E. Network partner providing food security through a nonprofit grocery store model.
• EuzenConnectcoreStrategic or Co-development PartnerG.R.A.C.E. Network partner focused on creating connections in the community that build financial stability, equity, and belonging within the employment space.
• Fair Housing Center of West MichigancoreStrategic or Co-development PartnerG.R.A.C.E. Network partner working to prevent and eliminate illegal housing discrimination and ensure equal housing opportunity.
• Family Promise of Grand RapidscoreStrategic or Co-development PartnerG.R.A.C.E. Network partner providing services to families experiencing homelessness.
• Goodwill Industries of Greater Grand RapidscoreStrategic or Co-development PartnerG.R.A.C.E. Network partner providing employment services, career counseling, and job-searching skills.
• Great Start CollaborativecoreStrategic or Co-development PartnerG.R.A.C.E. Network partner focused on early childhood development and family support.
• Head Start for Kent CountycoreStrategic or Co-development PartnerG.R.A.C.E. Network partner providing holistic, family-centered early childhood services at no cost to qualifying families.
• Health Net of West MichigancoreStrategic or Co-development PartnerG.R.A.C.E. Network partner bridging health care and social service systems with strengths-based, client-centered navigation services.
• Hope Network Housing Community DevelopmentcoreStrategic or Co-development PartnerG.R.A.C.E. Network partner providing affordable housing development and support.
• Hope Network TransportationcoreStrategic or Co-development PartnerG.R.A.C.E. Network partner providing transportation services to support housing stability.
• Inner City Christian FederationcoreStrategic or Co-development PartnerG.R.A.C.E. Network partner providing affordable housing and community development services.
• Kent ISDcoreStrategic or Co-development PartnerG.R.A.C.E. Network partner providing educational services and support.
• Kent School Services NetworkcoreStrategic or Co-development PartnerG.R.A.C.E. Network partner connecting schools with community services for student and family support.
• Literacy Center of West MichigancoreStrategic or Co-development PartnerG.R.A.C.E. Network partner providing literacy services to support education and employment goals.
• Meals on Wheels Western MichigancoreStrategic or Co-development PartnerG.R.A.C.E. Network partner providing meals to seniors and those in need.
• Priority Health Choice, Inc.coreStrategic or Co-development PartnerG.R.A.C.E. Network partner providing health insurance and healthcare coordination.
• Spectrum Health West MichigancoreStrategic or Co-development PartnerG.R.A.C.E. Network partner providing healthcare services and addressing health-related social needs.
• Well HousecoreStrategic or Co-development PartnerG.R.A.C.E. Network partner focused on affordable housing development.

Scale indicators15 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Hope Network: Michigan-based nonprofit providing affordable housing, behavioral health, and employment services through subsidiaries including Hope Network Housing Community Development and Hope Network Transportation. Direct peer in Michigan housing and supportive services, and a G.R.A.C.E. Network partner.
• Family Promise of Grand Rapids: Local Grand Rapids affiliate of Family Promise National, also a G.R.A.C.E. Network partner providing services to families experiencing homelessness. Direct peer in family homelessness rehousing and prevention within the same service territory.
• Inner City Christian Federation (ICCF): Grand Rapids-based nonprofit providing affordable housing development and homebuyer education — a G.R.A.C.E. Network partner. Direct peer in affordable housing and community development in the same service area.
• Mel Trotter Ministries: Grand Rapids-based emergency shelter provider and core G.R.A.C.E. Network/SSVF partner, providing immediate shelter to Veterans under a coordinated homelessness response system. Direct competitor and collaborator in Kent County emergency shelter and rehousing.
• Well House: Grand Rapids-based nonprofit providing affordable housing development and direct service programs for people experiencing homelessness. G.R.A.C.E. Network partner and direct local peer in affordable housing within the same market.

Broad incumbents

• Catholic Charities USA: National federation of Catholic Charities agencies providing emergency assistance, housing, case management, and veteran services funded through federal grants and donations. Comparable model at far larger scale with similar funder mix and program portfolio.
• The Salvation Army: Largest national nonprofit operating homeless services including emergency shelter, transitional housing, and coordinated entry (the Salvation Army Housing Assessment Program operates Kent County's coordinated entry, a direct operational partner/competitor of Community Rebuilders). Comparable in serving similar unhoused populations through federal funding and case management.
• Volunteers of America: National nonprofit operating supportive housing, veteran services (SSVF grantee), reentry, and behavioral health programs funded by HUD, VA, and DOL grants. Comparable in mission, federal funding mix, and program structure to Community Rebuilders.

Emerging players

• LINC UP: Grand Rapids-based community development nonprofit and G.R.A.C.E. Network partner, co-developing the G.R.A.C.E. Smart Homes "service smart" rental housing project with Community Rebuilders. Adjacent peer in affordable housing and community development.

Others

• National Alliance to End Homelessness: National policy and advocacy organization that has recognized Community Rebuilders' program models as best practices. Acts as a peer/ecosystem convener for the field, shaping funder priorities and policy that drive HUD resources to grantees like Community Rebuilders.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat7 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xtwitter.com/comrebuilders
• Facebookfacebook.com/communityrebuilders
• LinkedInlinkedin.com/company/communityrebuilders
• Instagraminstagram.com/comrebuilders

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Community Rebuilders