CONNECTiLiB

What CONNECTiLiB does

CONNECTiLiB, operating under the consumer brand Glaads, runs an online appointment-booking marketplace that connects individual consumers with independent beauty, wellness, and alternative-medicine professionals across France. The platform consists of two integrated surfaces: the consumer-facing Glaads website and mobile apps (iOS and Android) for searching, booking, and paying for services 24/7, and the professional-facing Glaads Pro portal for profile management, calendar handling, and the recently introduced Collective Events feature for group bookings. Underlying functionality includes professional verification, an in-platform rating system, secure payment processing via a licensed payment agent, and automated appointment confirmations and reminders.

The business model is a two-sided marketplace monetized primarily through transaction fees or commissions on bookings processed via the platform; consumer use is free, while professionals gain access to Glaads Pro to manage their activity. Distribution is digital-only and self-serve, with SEO-driven city- and service-specific landing pages targeting 11 major French urban markets across five categories (nail care, aesthetics, massage, hairdressing, and naturopathy). The company is privately held, headquartered in Valence, France, was founded in 2019, and has raised a single €440,000 seed round from Bpifrance in February 2022. There are no disclosed AI/ML capabilities, enterprise customers, or partnerships.

Name

CONNECTiLiB

Legal name

CONNECTiLiB

Website

https://connectilib.fr

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

1–10 employees

Short description

CONNECTiLiB operates Glaads, a French online booking marketplace connecting consumers with independent beauty, wellness, and alternative-medicine professionals. The platform enables 24/7 self-serve appointment booking, professional verification, and secure payments across 11 French cities, monetized via transaction fees.

Ownership category

akta.pro rank

Product category

Beauty and Wellness Marketplace

akta.pro primary industry

Personal Care & Wellness Booking Platforms (Beauty, Fitness, Spa) (BPAMAHAF)

Keywords

• Online booking platform
• Beauty wellness services
• Appointment scheduling
• Independent professionals marketplace
• Alternative medicine booking

Headquarters

HQ city

Les Auvergnes

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Digital Commerce or Content

Cost components

Technology or R&D, Marketing or Sales, Personnel, Operations

Revenue model

1. Platform Commission/Transaction Fees: The platform connects independent beauty and wellness professionals with customers, earning revenue through transaction fees or commissions on bookings processed through the platform. Service is described as free for customers to use.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

CONNECTiLiB operates Glaads, an online marketplace platform that connects consumers with independent beauty, wellness, and alternative medicine professionals for appointment booking. The service is free for consumers, while professionals use the Glaads Pro dashboard to manage profiles, calendars, and bookings. The platform covers 11 major French cities and supports service categories including nail care, aesthetics, massage, hairdressing, and naturopathy.

Product overview

CONNECTiLiB operates Glaads, an online appointment booking platform for beauty, wellness, and alternative medicine professionals. The platform consists of the main consumer-facing Glaads platform (for booking appointments with verified independent professionals) and Glaads Pro (the professional-facing dashboard for managing profiles, calendars, and appointments). The platform supports multiple service categories including nail technicians, estheticians, massage therapists, hairstylists, and naturopaths, with features including 24/7 autonomous booking, personalized reservations, secure payments via licensed payment agents, professional profile verification, rating systems, and appointment reminders.

Differentiator

Problem solved

Functional benefit

Products and services

• Glaads Consumer-facing online appointment booking platform that connects customers with verified independent beauty, wellness, and alternative medicine professionals. Enables 24/7 autonomous booking, personalized reservations with chosen professionals, secure in-platform payment processing via licensed payment agents, professional profile verification, rating systems, and automated appointment reminders. Available across 11 major French cities.
• Glaads Pro Professional-facing dashboard that enables independent beauty, wellness, and alternative medicine professionals (auto-entrepreneurs and freelancers) to create profiles, manage calendars and availability, organize collective events, process secure payments, and handle customer reviews and interactions.

Quantifiable outcome

• Service available 24 hours a day, 7 days a week

Named customers4 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Scale indicators2 records

Recent moves4 records

Expansion highlights4 records

Direct peers

• Treatwell: European beauty and wellness booking marketplace operating across multiple countries including France. Directly competes with Glaads for the same consumers and independent/salon professionals, with a much larger brand and funding base.
• Planity: France-based online appointment booking platform for hair salons, beauty institutes, and wellness professionals. Closest French-headquartered direct competitor, also serving independents and salons with similar SaaS-plus-booking model.
• Fresha: Global beauty and wellness marketplace with significant European presence, offering free appointment booking, payments, and marketing tools to salons and independent pros. Competes head-on with Glaads for independent professional supply and consumer demand.
• Booksy: International appointment booking app for beauty, health, and wellness professionals serving consumers and solo providers. Closely comparable in product surface (booking, payments, reminders) and customer base to Glaads.
• Vagaro: Cloud-based booking and business management platform for salons, spas, barbers, and independent beauty/wellness professionals. Overlaps directly with Glaads Pro on calendar, payments, and client management.
• StyleSeat: Online booking and marketplace platform connecting consumers with independent beauty and wellness professionals. Directly comparable two-sided model targeting the same independent-professional segment Glaads serves.

Broad incumbents

• Mindbody: Large, established wellness services booking and management platform with a much broader portfolio (fitness, wellness, beauty). Operates in the same space as Glaads but at significantly larger scale and with a wider service mix.
• Square Appointments: Appointment scheduling product from Block/Square targeted at service-based SMBs including beauty and wellness. Competes indirectly with Glaads via a broader SMB toolkit rather than a beauty-vertical focus.

Emerging players

• Reservio: Online booking and scheduling platform for small service businesses across multiple verticals including beauty and wellness. Comparable in self-serve SMB onboarding motion, though less specialized than Glaads.
• Setmore: Free appointment scheduling software for small businesses including salons and wellness providers. Adjacent competitor to Glaads Pro on the professional-side SaaS layer, though broader and less verticalized.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/connectilib

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CONNECTiLiB