What ZIQY does

ZIQY is a Paris-based SaaS platform that operates as a modular operating system for the circular economy, serving enterprise retailers, brands, and rental operators across Europe. The platform unifies six independently activatable modules — Rental, Refit, Re/use, Repair, Recheck, and Digital Passport — under a single data model, enabling clients to monetize the full product lifecycle through subscription rental, AI-assisted repair, trade-in, refurbishment, certified inspection, and ESPR-compliant Digital Product Passport generation. Technically, the product is built on an EPCIS-event state engine for immutable product traceability, with a Vision AI inspection pipeline, a generative AI form and quoting engine, a multimodal AI diagnostic agent, WhatsApp-native customer interactions (no app required), and pre-built integrations with major ERPs (SAP, Cegid, Shopify), payment service providers (Stripe, Adyen, Ingenico, SEPA), and resale marketplaces (Back Market, Refurbed, Vinted, eBay).

The company monetizes primarily through quote-based SaaS subscriptions scaled by deployment size (stores, technicians, modules), supplemented by transaction fees on processed payments and resale flows. Go-to-market is direct enterprise field sales, demo-driven (30-minute demos) with deployment cycles of 4–12 weeks for multi-site rollouts. The customer base spans large enterprise retailers (Decathlon since 2020, Norauto across 100 stores, Intersport since 2025, Cultura since 2023, Feu Vert since 2026, SNCF since 2026) alongside mid-market and smaller specialists in luxury, fashion, electronics, baby equipment, and events rental. ZIQY is backed by Groupe Ubimia, which provides financial and infrastructural backing; only one disclosed funding round exists (€1.06M from Bpifrance and Newsinvest in January 2017), suggesting the company has been predominantly organically or parent-funded rather than venture-backed.

Name

ZIQY

Legal name

ZIQY — SUBNOMY (marque Ziqy)

Website

https://ziqy.co

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

11–50 employees

Short description

ZIQY is a Paris-based SaaS operating system for the circular economy, offering enterprise retailers and rental operators six integrated modules (Rental, Refit, Re/use, Repair, Recheck, Digital Passport) to monetize product lifecycles and meet ESPR compliance across Europe.

Ownership category

akta.pro rank

Product category

Circular Economy SaaS Platform

NAICS

Computer Systems Design and Related Services (5415)

SIC

Services-Management Services (8741)

akta.pro primary industry

Records & Information Management (RIM) / Records Management (HDAEAGAC)

akta.pro secondary industry

Business Rules & Decision Management Platforms (BRMS/DMN) (HDAEAKAG)

Keywords

• Circular economy platform
• Subscription management software
• Digital product passport
• After-sales repair software
• Rental management platform

Headquarters

HQ city

Paris

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. SaaS Platform Subscription: ZIQY operates as a SaaS platform where brands, retailers, and rental operators pay to access the circular economy OS. The platform is sold as a unified system with modular activation (Rental, Refit, Re/use, Repair, Recheck, Digital Passport). Pricing appears quote-based, scaled by deployment size (number of stores, sites, technicians, modules activated). The company monetizes the full product lifecycle: from initial rental/subscription through repair, refurbishment, trade-in, and resale.
2. Transaction-based / Take Rate: The platform handles payments (Stripe, Adyen, SEPA) for rental transactions, repair payments, and resale purchases. It appears to take a platform fee on transactions. Stripe Connect is used for split payments between the retailer/brand and repairers/artisans.

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

ZIQY is a B2B SaaS circular economy operating system (OS) unifying six independently activatable modules — Rental (subscription/short-term rental), Refit (workshop refurbishment), Re/use (trade-in & omnichannel resale), Repair (after-sales orchestration), Recheck (AI-powered inspection & grading), and Digital Passport (ESPR-compliant product traceability). It enables brands, retail chains, and rental operators across Europe to monetize products across their full lifecycle via a single login, single invoice, and unified product data model, with built-in regulatory compliance (AGEC, ESPR 2026-2027).

Product overview

ZIQY is a circular economy Operating System (OS) consisting of six interconnected modules: Rental for subscription and short-term product rental; Refit for workshop refurbishment and grading; Re/use for second-hand trade-in and omnichannel resale; Repair for after-sales orchestration with AI diagnostics and WhatsApp customer experience; Recheck for AI-powered product inspection and condition grading; and Digital Passport for ESPR-compliant product traceability. The platform unifies all modules under a single login and database, enabling products to cycle through multiple lives (rental, repair, refurbishment, resale) with continuous data enrichment. Key AI capabilities include remote diagnosis agents, computer vision for defect detection, automated pricing engines, and generative AI for inspection forms and customer communications.

Differentiator

Problem solved

Functional benefit

Products and services

• Rental Rental and subscription management module for brands and rental operators. Supports date-to-date and subscription rental models, multi-product and pack rentals, serial number tracking, electronic contract signing, deposits, security holds, KYC scoring, and automated dunning with MRR dashboards. Multi-PSP payments (Stripe, Adyen, Ingenico, SEPA) are supported.
• Refit Workshop refurbishment and reconditioning module that digitizes repair workshops with tablet-based intake tracking, standardized A/B/C cosmetic grading, real-time production monitoring, operator productivity analytics, bottleneck detection, predictive spare parts management with auto-replenishment alerts, and inbound/outbound logistics orchestration.
• Re/use Second-hand and trade-in module with AI-powered instant valuation, KYC verification, omnichannel store credit and voucher system, multi-channel distribution to e-shop and marketplaces (eBay, Vinted, Back Market, Refurbed), centralized pre-owned inventory, and a legal compliance registry for resale.
• Repair After-sales and repair orchestration platform with remote AI diagnosis (photo + text), technician scheduling for in-store and at-home interventions, WhatsApp-based customer tracking (no app required), an 8-step state engine with EPCIS events, magic links for passwordless submissions, AGEC repair bonus automation, and multi-brand repairer network management with Stripe Connect payouts.
• Recheck Product inspection and grading module featuring a guided AI form generator, Vision AI photo analysis for defect detection (scratches, impacts, discoloration, wear), standardized A/B/C/D grading, timestamped signed PDF reports, a WhatsApp bot for remote rental check-in/check-out, and automatic EPCIS event generation for the Digital Product Passport. Multi-channel via WhatsApp, webapp, REST API, and embed widget.
• Digital Passport (DPP) Digital Product Passport module for ESPR/Ecodesign for Sustainable Products Regulation compliance. Generates automatic DPP from ERP/PIM data, issues a unique QR code per product, provides a white-label customer portal, maintains living product data that updates with every module event (repair, refurbishment, resale), and integrates natively with SAP, Cegid, and Shopify.

Quantifiable outcome

• +38% after-sales margin shift (cost center to profit center) for appliance retailers
• +12 more outcomes

Named customers13 records

Segments8 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration14 records

AI capability8 records

Feature9 records

Partnerships

Four partnerships are on record, tiered core.

• Ecosystem (éco-organisme)coreOthersFrench eco-organization managing WEEE (Waste Electrical and Electronic Equipment) for household appliances. ZIQY's Repair module integrates with Ecosystem for QualiRépar repair bonus claims — automatic eligibility detection, dossier submission, and refund tracking for washing machines, dishwashers, ovens, dryers, and small appliances. Bonus amounts from EUR 6 to EUR 72 per repair.
• Ecologic (éco-organisme)coreOthersFrench eco-organization covering WEEE for tools and hybrid equipment. ZIQY Repair module connects to Ecologic via AgoraPlus gateway for QualiRépar bonus claims on eligible tool and hybrid appliance repairs. Complements Ecosystem coverage.
• Refashion (éco-organisme)coreOthersFrench eco-organization for textile, footwear, leather goods, and household linen. ZIQY Repair module integrates with Refashion for AGEC repair bonus recovery on leather goods, shoes, textile, and watchmaking repairs. API dedicated to textile sector. Bonus recovery of EUR 31 per eligible case on average.
• AgoraPluscoreTechnology or IntegrationUnified API gateway connecting ZIQY to Ecosystem and Ecologic eco-organisms for WEEE repair bonus processing. Handles QualiRépar dossier submission, IRIS fault code classification, and automatic bonus calculation. 70+ normalized fault codes supported across 34 product categories.

Scale indicators11 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Recurate: US-headquartered resale-as-a-service platform enabling retail brands to launch and operate branded trade-in and resale programs. Operates as the B2B SaaS layer comparable to ZIQY's Re/use module, with similar omnichannel distribution and brand-portal focus but without the integrated repair/rental modules.
• Rentman: Dutch rental management SaaS for event production, AV, and rental companies, with project planning, crew scheduling, and inventory modules. Comparable to ZIQY's Rental module for mid-market rental operators, though less integrated with retail-brand circular workflows.
• Grover: Berlin-based consumer tech rental subscription company offering flexible monthly rentals of electronics with integrated insurance, returns, and refurbishment. Comparable to ZIQY's Rental and Recheck modules for tech hardware, though Grover is consumer-direct rather than a B2B SaaS serving multiple retailer brands.
• Faume: Paris-based B2B recommerce platform enabling fashion and luxury brands to launch branded second-hand and trade-in programs. Directly comparable to ZIQY's Re/use module and luxury/leather customer segment (e.g., the x2.8 LTV case study) in the same French luxury and fashion market.
• Booqable: Dutch-headquartered rental management SaaS for SMEs offering online booking, inventory tracking, and payments for rental businesses. Comparable to ZIQY's Rental module but focused on smaller rental operators without the circular/repair/DPP breadth.
• Reverse Logistics Group: Germany-headquartered reverse logistics and circular economy services company operating across Europe. Comparable to ZIQY in serving brands and retailers on product returns, refurbishment, and resale workflows, though RLG is heavier on operational services and less on multi-tenant SaaS platforming.
• The Renewal Workshop: US-headquartered circular fashion services and software company providing repair, refurbishment, and resale-as-a-service for apparel brands. Comparable to ZIQY's Refit and Re/use modules for fashion/textile brands, particularly relevant for ESPR textile DPP preparation.
• Trove (Yume): US-headquartered branded recommerce and circular economy platform powering trade-in, repair, and resale programs for retail brands (Eileen Fisher, Patagonia, REI). Comparable to ZIQY's Re/use, Refit, and Repair modules in a multi-tenant B2B SaaS model for North American retailers.

Emerging players

• Refurbed: Austrian-headquartered refurbished electronics marketplace with B2B refurbishment-as-a-service offerings. Comparable to ZIQY's Re/use module via the same marketplace integration, with overlap on electronics DPP/ESPR compliance needs in Europe.

Broad incumbents

• Back Market: French-headquartered global refurbished electronics marketplace that increasingly offers B2B trade-in and refurbishment infrastructure for retailers and operators. Comparable to ZIQY's Re/use marketplace distribution layer; Back Market is a marketplace operator and infrastructure provider rather than a multi-tenant SaaS.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/ziqyofficial
• Facebookfacebook.com/ziqysubscription
• LinkedInlinkedin.com/company/10937593

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds1 record

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ZIQY