Twiva
Twiva is a Nairobi-based creator-first ecosystem platform connecting brands with influencers for social commerce and influencer marketing across Africa, offering AI-powered matching, social storefronts, creator financial services, livestream shopping, and creator education.
- Company typePrivate
- Founded2019
- HeadquartersNairobi, Kenya
- Headcount11–50
- GTM typeB2B and B2C
- OfferingSoftware
What Twiva does
Twiva Media Group Limited is a Nairobi, Kenya-based creator-first ecosystem platform that connects brands and agencies with influencers for social commerce and influencer marketing campaigns. The company operates a multi-module platform spanning Twiva Influence (AI-powered smart-matching of brands and creators), Twiva Commerce (shoppable social storefronts with affiliate programs), Twiva Pay (creator financial services including instant payouts, invoice financing, credit access, micro-insurance, and savings), Twiva Academy (creator education courses), Twiva Livestreams (interactive multi-stream shopping broadcasts to Instagram, TikTok, and Facebook), and Twiva Studios (content production services). The platform is accessible via web and native iOS/Android applications.
The platform's core technology is an AI-driven matching engine that analyzes audience demographics and engagement patterns to pair brands with hyperlocal influencers, with generative AI capabilities layered through Microsoft Azure OpenAI Service. Payments are processed through an integrated stack including M-Pesa, Visa, Mastercard, PayPal, Apple Pay, Google Pay, PesaPal, Flutterwave, and Spotit (BNPL). Logistics are fulfilled through partnerships with Standard Courier, Fargo, SGA Security, eBee, and G4S.
Twiva's business model combines freemium creator access with brand/agency subscriptions, merchant commissions on each transaction, and payment processing fees. The company serves three segments: creators aged 18+ with 1,000+ social followers, brands and agencies running influencer campaigns, and merchants/SMEs listing products. Backed by investors including Sony Innovation Fund, Engenesis, Kua Ventures, FrontEnd, and impact investors (GIZ, World Bank Group, Mastercard Foundation, CFYE), Twiva operates primarily in Kenya with ambitions to expand across Africa. Co-founders Peter Kironji (CEO) and Joy Mwangi (COO) lead the company.
Twiva firmographics
Firmographics- Name
- Twiva
- Legal name
- Twiva Media Group Limited
- Website
- https://twiva.co.ke
- Company type
- Private
- Founded year
- 2019
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Twiva is a Nairobi-based creator-first ecosystem platform connecting brands with influencers for social commerce and influencer marketing across Africa, offering AI-powered matching, social storefronts, creator financial services, livestream shopping, and creator education.
- Ownership category
- akta.pro rank
Twiva industry classification
Industry- Product category
- Influencer Marketing and Social Commerce Platform
- NAICS
- Media Streaming Distribution Services, Social Networks, and Other Media Networks and Content Providers (516210), Agents and Managers for Artists, Athletes, Entertainers, and Other Public Figures (7114), Media Buying Agencies (541830)
- SIC
- Services-Advertising (7310)
- akta.pro industry
- Influencer/Creator Marketplaces & Brand Deal PlatformsMedia, Entertainment & Sports/Digital Media & Content Platforms (Online Video, Podcasts, Creators)/User-Generated Video & Creator PlatformsCreator Sponsorship & Brand Deal Monetization ToolsMedia, Entertainment & Sports/Digital Media & Content Platforms (Online Video, Podcasts, Creators)/Creator Monetization & Fan Membership PlatformsCreator/Influencer Storefront PlatformsCreator Commerce & Affiliate Monetization PlatformsMedia, Entertainment & Sports/Digital Media & Content Platforms (Online Video, Podcasts, Creators)/Creator Monetization & Fan Membership PlatformsCreator Monetization Tools (Subscriptions, Tips, Merch)Business & Public Services/Web, Mobile & Digital Platforms/Advertising, Marketing & Creator Monetization Platforms
Keywords
Where Twiva is headquartered
LocationHeadquarters
- HQ city
- Nairobi
- HQ country
- Kenya
- HQ region
- Africa
Offices1 record
Markets served
Twiva business model
Business model- GTM type
- B2B and B2C
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- Creator Platform Access: Free signup for creators. Platform provides tools for brand collaborations, social selling, and financial services at no cost to influencers.
- Brand/Agency Subscription and Management Fees: Brands and agencies pay subscription or management fees for influencer marketing campaigns. Platform manages discovery, hiring, negotiations, and payments.
- Merchant/Vendor Commissions: Commission charged on each product sold through the Twiva Commerce platform. Merchants list products; influencers promote them via personalized e-shops and earn commissions on transactions.
- Payment Processing: Platform processes payments (Visa, Mastercard, PayPal, Apple Pay, Google Pay, M-Pesa) and takes a transaction fee for payment processing services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Pay-as-you-go | Free for Creators |
| Subscription | Monthly | Brand/Agency Subscription |
| Transaction based/ take rate | Pay-as-you-go | Merchant Commission |
Go-to-market motion3 records
Distribution channels5 records
Marketing channels8 records
Twiva product offering
Product offeringCore offering
Twiva operates an integrated creator-first ecosystem platform that connects brands, agencies, and merchants with influencers for social commerce and influencer marketing. The platform combines AI-powered brand-creator matching (Twiva Influence), shoppable social storefronts (Twiva Commerce), creator financial services including instant payouts, micro-credit, and BNPL (Twiva Pay), creator education (Twiva Academy), and interactive live shopping broadcasts (Twiva Livestreams). Brands and agencies pay subscription or management fees for campaign management, while creators join for free and merchants pay commissions on each sale processed through the platform.
Product overview
Twiva is a unified creator-first ecosystem platform offering a portfolio of integrated modules for creators, brands, and agencies. The core platform combines social commerce, influencer marketing, financial services, and educational tools. Key modules include Twiva Influence (AI-powered brand-creator matching), Twiva Pay (creator financial services including BNPL, credit, and instant payouts), Twiva Commerce (shoppable storefronts with affiliate programs), Twiva Academy (skill development courses), and Twiva Livestreams (interactive shoppable broadcast capabilities). Supporting services include Twiva Studios for professional content creation and Creator Media Kits for portfolio building. The platform is accessible via web and mobile apps (iOS and Android).
Differentiator
Problem solved
Functional benefit
Brands
- Twiva Influence: Smart-matching technology platform connecting creators with brand collaboration opportunities
- Twiva Pay
- Twiva Commerce
- Twiva Academy
- Twiva Livestream
- Twiva Studios
Products and services
- Twiva Influence Smart-matching platform that connects brands and agencies with creators for influencer marketing campaigns using AI to align brands with creators whose audience demographics and engagement patterns fit campaign objectives. For brands, agencies, and influencers.
- Twiva Pay Financial engine for the creator economy offering instant secure payouts, earnings tracking, tax optimization, credit access, micro-insurance, micro-saving services, and cash advances against pending invoices. For creators and merchants on the Twiva platform.
- Twiva Commerce Social storefront enabling creators and merchants to sell products directly to audiences through customizable digital stores, affiliate programs, and shoppable content with commission earnings on every sale. For creators, merchants, and consumers.
- Twiva Academy Educational platform offering courses designed by top creators and industry experts covering content strategy, branding, monetization, and digital marketing skills for building sustainable creator careers. For creators and aspiring influencers.
- Twiva Livestreams Interactive live shopping platform enabling creators to host shoppable broadcasts with multi-stream to Instagram, TikTok, and Facebook, real-time product tagging, seamless in-stream checkout, interactive games and polls, and virtual gifting. For creators, brands, and viewers.
- Twiva Studios Professional content creation hub providing photography, video content, and behind-the-scenes content production to support social commerce and influencer marketing campaigns. For brands and creators needing professional content assets.
Quantifiable outcome
- 49% of Kenyans regularly purchase through social platforms, demonstrating large addressable market
- +4 more outcomes
Companies that use Twiva
Customer profileNamed customers6 records
Segments3 records
Ideal customer profiles3 records
Twiva technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration12 records
AI capability8 records
Feature6 records
Twiva partnerships and signals
Strategic signalPartnerships
23 partnerships are on record, tiered core and minor.
- ISA AfricacoreTwiva Academy partnered with ISA Africa to power the next generation of creator entrepreneurs. Launched at University of Nairobi Towers with themed event 'The Creator Revolution: Turn Your Passion Into a Paycheck.'
- NiajiricorePartnership to offer professional courses to 1 million creators in East Africa, professionalizing the creator economy.
- MicrosoftcoreMicrosoft provides Azure cloud infrastructure, Azure credits, and access to Azure OpenAI Service through the Microsoft and NVIDIA African GenAI Accelerator Program. Includes Microsoft 365, Visual Studio, and GitHub access.
- NVIDIAcoreNVIDIA provides technical support, in-depth workshops, and hands-on sessions for AI product refinement and computing infrastructure through the African GenAI Accelerator Program.
- VisacoreTwiva accepted into Visa Accelerator Program Africa 2025, gaining access to Visa's world-class technology, global network of experts, and industry leaders for scaling financial solutions (particularly Twiva Pay) across the continent.
- SpotitcorePartnership integrates Spotit's Buy Now, Pay Later (GNPL) solution into Twiva's platform, enabling shoppers to complete purchases with secure, flexible payment options. Includes fraud prevention and real-time transaction processing.
- KEPSA (Kenya Private Sector Alliance)coreCore partner in Twende Digital Program (Cohort 3), providing digital skills training and tools to SMEs. KEPSA represents private sector interests in Kenya. Program created over 1,500 jobs and benefited 400 businesses.
- SafaricomcoreTwiva was selected for Safaricom's Spark Accelerator Program, gaining access to training, mentorship, market access, capital, technology, and product development facilitated by iHub. Safaricom is Kenya's leading telecommunications company.
- AliExpressminorStrategic partner providing access to global product catalog for Twiva Commerce platform.
- MPESAcorePrimary mobile money payment option on the Twiva platform, enabling M-Pesa transactions for creators and buyers in Kenya.
- Standard CourierminorLogistics and fulfillment partner for delivery services.
- FargominorLogistics and fulfillment partner for delivery services.
- SGA SecurityminorLogistics and fulfillment partner for secure delivery services.
- eBeeminorLogistics and fulfillment partner.
- G4SminorLogistics and fulfillment partner for secure delivery.
- Diamond Trust BankminorFinancial institution partner supporting Twiva's financial services ecosystem.
- Equity BankminorFinancial institution partner supporting Twiva's financial services ecosystem.
- Spark AcceleratorcoreSafaricom's accelerator program providing training, mentorship, market access, capital, technology, and product development facilitated by iHub.
- Visa Accelerator ProgramcoreVisa's accelerator program for Africa 2025 providing access to world-class technology, global network of experts, and industry leaders.
- ESTDEVminorAccelerator/program partner supporting digital economy development.
- HAUSminorAccelerator/program partner.
- Entrepreneurial Solutions Partners (ESP)minorAccelerator/program partner.
- D4D HubminorAccelerator/program partner.
Scale indicators17 records
Recent moves7 records
Expansion highlights6 records
Twiva competitors and assessment
Company assessmentDirect peers
- Whatnot: Whatnot is a livestream shopping marketplace where creators host real-time shoppable broadcasts with built-in checkout and gifting. Directly comparable to Twiva Livestreams' interactive live shopping and virtual gifting mechanics.
- CommentSold: CommentSold powers social selling and live shopping for creators and small retailers through shoppable posts and broadcasts. Mirrors Twiva Commerce's social storefront and livestream selling model.
- Influencer.com: Influencer.com (formerly IZEA) operates a global creator marketplace with managed services and SaaS tools for brands. Overlaps with Twiva's marketplace and managed-campaign model.
- Upfluence: Upfluence provides influencer search, outreach, campaign analytics, and affiliate/commission tools. Competes with Twiva's end-to-end influencer marketing workflow and e-commerce commission features.
- Grin: Grin is a leading global influencer marketing platform offering creator discovery, campaign management, and ROI reporting. Directly comparable to Twiva Influence and overall marketplace positioning for brand-creator collaborations.
- Aspire: Aspire (formerly AspireIQ) is a creator marketing platform connecting brands with influencers for content campaigns and affiliate commerce. Closely mirrors Twiva's brand-influencer matching, paid campaigns, and creator storefront marketplace model.
Regional players
- Konga: Konga is a major Nigerian e-commerce marketplace with integrated logistics and payments. Comparable regional African e-commerce peer competing for influencer-driven social commerce merchants and brands.
- Jumia: Jumia is the leading pan-African e-commerce marketplace, operating in multiple countries across the continent. Comparable regional peer for African online retail with growing influencer/seller programs intersecting Twiva Commerce.
Broad incumbents
- TikTok Shop: TikTok Shop is the parent-platform-native social commerce offering enabling creators to sell directly within TikTok. A broader incumbent whose algorithm and distribution footprint Twiva Livestreams broadcasts into.
- Instagram Shopping: Meta's Instagram Shopping offers product tagging, shops, and checkout inside Instagram. A broader incumbent shaping the social commerce surface Twiva integrates with via multi-stream livestreams.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights7 records
Customer concentration
Twiva social profiles
Digital presenceTwiva financial estimates
Financial estimateRevenue estimate
Valuation estimate
Twiva leadership team
Management profileNumber of profiles
Profiles3 records
Twiva funding detail
Funding detailFunding overview
Funding rounds10 records
Investors7 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Twiva M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Twiva
What does Twiva do?
Twiva operates an integrated creator-first ecosystem platform that connects brands, agencies, and merchants with influencers for social commerce and influencer marketing. The platform combines AI-powered brand-creator matching (Twiva Influence), shoppable social storefronts (Twiva Commerce), creator financial services including instant payouts, micro-credit, and BNPL (Twiva Pay), creator education (Twiva Academy), and interactive live shopping broadcasts (Twiva Livestreams). Brands and agencies pay subscription or management fees for campaign management, while creators join for free and merchants pay commissions on each sale processed through the platform.
Is Twiva a public or private company?
Twiva is a private company. It is classified as venture growth investor backed and is currently operating.
When was Twiva founded?
Twiva was founded in 2019. It employs 11 to 50 people.
Where is Twiva based?
Twiva is headquartered in Nairobi, Kenya, in the Africa region.
How does Twiva make money?
Four revenue lines are on record. Creator Platform Access are the primary driver. The others are brand/Agency Subscription and Management Fees, merchant/Vendor Commissions and payment Processing.
Who are Twiva's main competitors?
Direct peers on record are Whatnot, CommentSold, Influencer.com, Upfluence, Grin and Aspire. Regional players are Konga and Jumia. Broad incumbents are TikTok Shop and Instagram Shopping.
Does Twiva have an API?
No public API is recorded for Twiva.
What industry is Twiva in?
Twiva's product category is Influencer Marketing and Social Commerce Platform. Its primary akta.pro industry code is MPACABAI, Influencer/Creator Marketplaces & Brand Deal Platforms, with a secondary code of MPACAFAG, Creator Sponsorship & Brand Deal Monetization Tools. Its NAICS code is 516210 and its SIC code is 7310.