iDocsWeb
iDocsWeb is a U.S. telemedicine software company that provides a cloud-based, HIPAA-compliant video platform purpose-built for Long Term Care and Skilled Nursing Facilities, integrating with PointClickCare and MatrixCare EMRs and offering provider, family, and behavioral health modules.
- Company typePrivate
- Founded2013
- HeadquartersMissouri City, United States
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What iDocsWeb does
iDocsWeb is a U.S.-based, privately held telemedicine company founded in 2013 that builds a cloud-based, HIPAA-compliant video telemedicine platform purpose-built for Long Term Care and Skilled Nursing Facilities (LTC/SNF), with secondary reach into Assisted Living communities. The platform supports remote consultations via web browser or mobile app, integrates bi-directionally with the dominant LTC electronic medical record systems (PointClickCare and MatrixCare), and includes modules for behavioral health, integrated ICD-10/CPT billing, analytics and reporting, a Texas Quality Incentive Payment Program (QIPP) compliance layer, and an opt-in specialist and virtual provider network that lets facilities either use iDocsWeb-supplied clinicians or their own providers. The company reports that over 75% of consultations are taken on mobile devices and that customers see an average 27% reduction in hospital readmissions, with 80%+ of encounters resulting in treatment in place rather than transfer.
The business is monetized through annual subscription fees for platform access, managed-services revenue from the virtual provider network, hardware sales (carts, HD cameras at approximately $100), and site-origination-fee billing enablement of roughly $26 per encounter; pricing is quote-based and not publicly disclosed. Go-to-market is sales-led, targeting enterprise LTC/SNF operators through direct field sales, demo requests, webinars, free guides, and channel partnerships with EMR vendors and hardware providers (Vonage, Eko Health, Nurse Rosie, Mobile Dr Tech, Mediprocity, Infovision). The company is incorporated as iDocsWeb LLC in Delaware, headquartered in Plano, Texas, and operates with 1–10 employees under founding leadership of Dr. Suresh Nellore (CEO), Dr. Bharath Rayasam (CTO), and Dr. Anton Georgiev (CMO/CBDO). Cumulative disclosed funding is approximately $525,000 across three small rounds between 2014 and 2018, with no disclosed institutional investors or recent large raises.
iDocsWeb firmographics
Firmographics- Name
- iDocsWeb
- Legal name
- iDocsWeb LLC
- Website
- https://idocsweb.com
- Company type
- Private
- Founded year
- 2013
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- iDocsWeb is a U.S. telemedicine software company that provides a cloud-based, HIPAA-compliant video platform purpose-built for Long Term Care and Skilled Nursing Facilities, integrating with PointClickCare and MatrixCare EMRs and offering provider, family, and behavioral health modules.
- Ownership category
- akta.pro rank
iDocsWeb industry classification
Industry- Product category
- Telemedicine Software for Long Term Care
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Virtual Nursing, Telemonitoring & Command Center Platforms (HLACAFAH)
- akta.pro secondary industry
- Healthcare On‑Demand Platforms (Telehealth, Home Care, Nursing) (BPAMAHAH)
Keywords
Where iDocsWeb is headquartered
LocationHeadquarters
- HQ city
- Missouri City
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
iDocsWeb business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure
Revenue model
- Telemedicine Platform Subscription: iDocsWeb generates primary revenue through subscription fees for access to their telemedicine platform. The platform offers flexible options to fit virtually any budget. Facilities can choose between using iDocsWeb's providers or their own providers.
- Provider Network Services: Revenue from providing access to the iDocsWeb network of healthcare providers including RNs, NPs, and board-certified MDs for after-hours coverage. Facilities can select from various coverage options to meet their specific needs.
- Hardware Sales: Sale of telemedicine equipment including specialized carts and removable high-definition cameras. Cameras are priced at approximately $100. Digital medical input devices are also available as optional additions.
- Specialist Network Access: Facilities gain access to specialists for co-management of patients. Existing facility specialists can join the network at no cost, while iDocsWeb provides specialist consultation services as part of their offering.
- Site Origination Fee Billing Support: Facilities can bill a site origination fee of approximately $26 per telemedicine encounter. iDocsWeb provides documentation and support for billing telemedicine consultations at in-person rates.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Flexible pricing packages tailored to facility needs |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels6 records
iDocsWeb product offering
Product offeringCore offering
iDocsWeb sells a cloud-based, HIPAA-compliant telemedicine platform purpose-built for Long Term Care and Skilled Nursing Facilities, enabling remote provider consultations, EMR integration, family participation, specialist access, and integrated billing. The company also provides access to its virtual physician network for after-hours coverage and sells optional telemedicine hardware such as HD cameras and carts.
Product overview
iDocsWeb is a cloud-based telemedicine platform purpose-built exclusively for Long Term Care and Skilled Nursing Facilities. The core iDocsWeb Telemedicine Platform serves as the central product, with supporting modules including the iDocsWeb Family Mobile App and iDocsWeb Provider Mobile App (for iOS and Android), Behavioral Health Module, QIPP Module for Texas compliance, Integrated Billing Solution, and Data Analytics & Reporting. An optional Specialist Network connects facilities to specialty physicians, while telemedicine carts and equipment are available as hardware add-ons. The platform integrates with PointClickCare and MatrixCare EMR systems and operates on a cloud-based, HIPAA-compliant infrastructure accessible via any web-enabled device.
Differentiator
Problem solved
Functional benefit
Products and services
- iDocsWeb Telemedicine Platform A cloud-based, HIPAA-compliant telemedicine platform purpose-built for Long Term Care and Skilled Nursing Facilities that enables remote medical consultations via HD video, EMR integration, family participation, specialist access, and integrated billing to support treatment in place and reduce hospital readmissions. Targeted at LTC/SNF operators, clinical staff, and physicians serving residents.
- iDocsWeb Family Mobile App Mobile application for iOS and Android that allows family members to be invited via text message and participate in telemedicine consultations with their loved ones in Long Term Care facilities, without requiring registration.
- iDocsWeb Provider Mobile App Mobile application for iOS and Android enabling healthcare providers to conduct telemedicine sessions from anywhere, including HD video conferencing, HIPAA-compliant text, SOAP note writing, lab attachment viewing, specialist invitations, callbacks, and heart/lung sound capture via integrated instruments.
- Telemedicine Hardware (Carts, HD Cameras, and Digital Medical Input Devices) Optional physical hardware for telemedicine delivery including telemedicine carts, high-definition removable cameras (approximately $100), and digital medical input devices such as digital stethoscopes, available as add-ons to the platform for Long Term Care facilities.
- Provider Network Services Managed service providing Long Term Care facilities access to iDocsWeb's network of healthcare providers including RNs, NPs, and board-certified MDs for after-hours coverage, with flexible coverage options to meet specific facility needs.
- Specialist Network Access Subscription-based access to an expanding network of medical specialists (including cardiologists and wound care experts) who can be invited by primary care physicians to participate in telemedicine sessions for patient co-management at Long Term Care facilities.
Quantifiable outcome
- 27% reduction in hospital readmissions on average
- +6 more outcomes
Companies that use iDocsWeb
Customer profileNamed customers3 records
Segments4 records
Ideal customer profiles2 records
iDocsWeb technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
AI capability1 record
Feature7 records
iDocsWeb partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- PointClickCarecoreEMR integration partnership providing maximum compatibility. iDocsWeb offers full integration with PointClickCare, allowing providers to access patient information and automatically upload progress notes to the facility's EMR system.
- MatrixCarecoreFull EMR integration partnership with MatrixCare, enabling seamless data exchange between iDocsWeb telemedicine platform and the facility's medical records system.
Scale indicators6 records
Recent moves6 records
Expansion highlights6 records
iDocsWeb competitors and assessment
Company assessmentDirect peers
- TapestryHealth: Telehealth provider specializing in Long Term Care, Skilled Nursing Facilities, and senior living — directly competes with iDocsWeb in the LTC virtual-care market with after-hours coverage, behavioral health, and integrated provider networks.
- Third Eye Health: Provides on-demand, post-acute telemedicine services to Skilled Nursing Facilities and LTC communities, including 24/7 coverage and EMR-integrated consults — closely overlapping iDocsWeb's core offering and customer profile.
- Avel eCare: Delivers telemedicine services to senior care, LTC, and rural hospitals with 24/7 provider coverage, behavioral health, and specialty consults — competes in the same LTC/SNF virtual-care segment as iDocsWeb.
- Caregility: Clinical telehealth platform used across acute and post-acute care settings, including skilled nursing and senior living, with integrated bedside carts, video, and EMR connectivity — overlaps with iDocsWeb's hardware and platform model.
- Equum Medical: Telehealth provider offering acute and post-acute virtual care services to hospitals and health systems — addresses adjacent care settings with similar specialist-coverage and EMR-integration capabilities.
Broad incumbents
- Vivify Health: Larger, established remote patient monitoring and connected-care platform serving payers, providers, and health systems — overlaps with iDocsWeb on device integration, analytics, and chronic-care management in LTC-adjacent populations.
- Health Recovery Solutions: Established RPM and care-transition platform serving hospitals, ACOs, and post-acute providers with kits and software — competes for adjacent virtual-care budgets in post-acute and LTC settings.
- Access TeleCare: Specialty telemedicine provider offering acute-care teleconsults (behavioral health, neurology, cardiology, pulmonology) to hospitals and health systems — competes for clinical telehealth spend that overlaps LTC specialties.
- PointClickCare: Dominant EMR vendor for LTC/SNFs and iDocsWeb's primary integration partner — could become a direct competitor if it bundles native telehealth capabilities into its platform.
- MatrixCare: Major EMR provider for LTC, senior living, and home care, and iDocsWeb's other core integration partner — represents both a distribution channel and a potential competitive entrant in LTC telehealth.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
iDocsWeb social profiles
Digital presenceiDocsWeb compliance and trust
Trust signalCompliance1 record
iDocsWeb financial estimates
Financial estimateRevenue estimate
Valuation estimate
iDocsWeb leadership team
Management profileNumber of profiles
Profiles3 records
iDocsWeb funding detail
Funding detailFunding overview
Funding rounds3 records
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
iDocsWeb M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about iDocsWeb
What does iDocsWeb do?
iDocsWeb sells a cloud-based, HIPAA-compliant telemedicine platform purpose-built for Long Term Care and Skilled Nursing Facilities, enabling remote provider consultations, EMR integration, family participation, specialist access, and integrated billing. The company also provides access to its virtual physician network for after-hours coverage and sells optional telemedicine hardware such as HD cameras and carts.
Is iDocsWeb a public or private company?
iDocsWeb is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was iDocsWeb founded?
iDocsWeb was founded in 2013. It employs 1 to 10 people.
Where is iDocsWeb based?
iDocsWeb is headquartered in Missouri City, United States, in the North America region.
How does iDocsWeb make money?
Five revenue lines are on record. Telemedicine Platform Subscription is the primary driver. The others are provider Network Services, hardware Sales, specialist Network Access and site Origination Fee Billing Support.
Who are iDocsWeb's main competitors?
Direct peers on record are TapestryHealth, Third Eye Health, Avel eCare, Caregility and Equum Medical. Broad incumbents are Vivify Health, Health Recovery Solutions, Access TeleCare, PointClickCare and MatrixCare.
Does iDocsWeb have an API?
No public API is recorded for iDocsWeb.
What industry is iDocsWeb in?
iDocsWeb's product category is Telemedicine Software for Long Term Care. Its primary akta.pro industry code is HLACAFAH, Virtual Nursing, Telemonitoring & Command Center Platforms, with a secondary code of BPAMAHAH, Healthcare On‑Demand Platforms (Telehealth, Home Care, Nursing). Its NAICS code is 518 and its SIC code is 7372.