Coviu
Coviu is an Australian-headquartered telehealth SaaS platform that unifies video, phone, AI documentation, and payments into a HIPAA-compliant virtual clinic workflow for healthcare practices across mental health, speech therapy, general practice, and specialty care.
- Company typePrivate
- Founded2015
- HeadquartersSouth Brisbane, Australia
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What Coviu does
Coviu is a purpose-built telehealth SaaS platform founded in 2015 and headquartered in Sydney, Australia, operating as Coviu Global Pty Ltd. The company unifies video consultations, secure phone calls, clinical documentation, and payment processing into a single virtual clinic workflow, replacing the fragmented stack of generic video tools, separate phone systems, and standalone documentation software that healthcare practices typically piece together. The platform is HIPAA-compliant with US-based data hosting, and serves a broad range of healthcare segments including mental health practices, speech and language pathology, general practice, medical specialists, multi-disciplinary practices, virtual clinics, special education, and aged care.
The product portfolio centers on the core Coviu Telehealth video platform and is extended by three strategic add-ons: AI Scribe (which automatically generates clinical notes from consultations using custom templates and natural language processing), Coviu Phone (secure phone consultations integrated into the same workflow), and Teleassessments (clinically validated assessments from Pearson and Riverside Insights embedded directly in consultations). Supporting features include a branded virtual waiting room, Stripe-powered payment capture and storage, customizable intake forms, custom documentation templates, and dedicated consultation room management. AI capabilities are concentrated in text and audio modalities, including transcript summarization and automated file note generation through Coviu Assist.
Coviu generates revenue through tiered SaaS subscriptions spanning individual providers, small-to-mid-sized clinics, and large healthcare organizations, with quote-based pricing for enterprise deals and a self-serve trial motion for smaller practitioners. Go-to-market is hybrid: sales-led with 'Book a Demo' CTAs for enterprise, supplemented by content marketing (case studies, specialty landing pages, webinars, an ROI calculator, and free guides). To date, the company has disclosed approximately $7.3 million across three funding rounds between 2018 and 2020, with a $6 million Series A led by EVP in December 2020, and has accumulated 100,000+ practitioners and 12 million+ consultations on the platform.
Coviu firmographics
Firmographics- Name
- Coviu
- Legal name
- Coviu Global Pty Ltd
- Website
- https://coviu.com
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Coviu is an Australian-headquartered telehealth SaaS platform that unifies video, phone, AI documentation, and payments into a HIPAA-compliant virtual clinic workflow for healthcare practices across mental health, speech therapy, general practice, and specialty care.
- Ownership category
- akta.pro rank
Coviu industry classification
Industry- Product category
- Telehealth Software
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Care Navigation, Referral & Digital Front Door Platforms (HLALABAH)
Keywords
Where Coviu is headquartered
LocationHeadquarters
- HQ city
- South Brisbane
- HQ country
- Australia
- HQ region
- Oceania
Offices1 record
Markets served
Coviu business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations
Revenue model
- Telehealth Platform Subscription: Coviu operates as a SaaS telehealth platform providing video, phone, documentation, and payment capabilities. The platform offers tiered pricing plans for individual providers, clinics, and large organizations, suggesting a subscription-based recurring revenue model with per-seat or tiered pricing structures.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Individual Providers - For independent practitioners |
| Subscription | Monthly | Clinics - For practice workflows |
| Subscription | Annual | Large Organizations - Scalable virtual care infrastructure |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels7 records
Coviu product offering
Product offeringCore offering
Coviu provides a purpose-built, HIPAA-compliant telehealth SaaS platform that unifies video consultations, secure phone calls, AI-powered clinical documentation, integrated digital assessments, and payment processing into a single virtual clinic workflow. The platform is designed for healthcare practitioners and organizations, including individual providers, clinics, and large healthcare enterprises, with specialty-specific features for mental health, speech and language pathology, general practice, and multi-disciplinary practices.
Product overview
Coviu is a unified telehealth platform that integrates video, phone, AI-powered documentation, and payment processing into a single virtual clinic workflow. The core offering is Coviu Telehealth, supplemented by AI Scribe for automated clinical note generation, Coviu Phone for secure phone consultations, and Teleassessments for integrated digital assessments. The platform includes features for virtual waiting room management, payment processing, dedicated consultation rooms, customizable forms, and custom templates. Coviu serves healthcare organizations across specialties including mental health, speech and language pathology, general practice, specialists, multi-disciplinary practices, and virtual clinics.
Differentiator
Problem solved
Functional benefit
Brands
- AI Scribe: Clinical notes feature that automatically generates notes and documents using custom templates tailored to workflows.
- Coviu Phone
- Teleassessments
- Coviu Assist
Products and services
- Coviu Telehealth Purpose-built video telehealth platform for delivering high-quality virtual consultations with built-in tools that keep sessions focused, supporting secure video and phone consultations with real-time waiting room management for healthcare practitioners and organizations.
- AI Scribe AI-powered clinical documentation tool that automatically generates notes and documents using custom templates tailored to workflows, capturing consultation notes with AI support without switching systems, designed for healthcare clinicians.
- Coviu Phone Secure, private phone consultation feature that enables clinicians to manage calls and video telehealth in one place without sharing personal numbers, integrated into the virtual clinic workflow.
- Teleassessments Integrated digital assessment platform delivering clinically validated assessments from Pearson and Riverside Insights seamlessly within telehealth consultations, supporting speech and language pathology and other specialty assessments.
Quantifiable outcome
- 100,000+ practitioners trust the platform for telehealth delivery
- +3 more outcomes
Companies that use Coviu
Customer profileNamed customers13 records
Segments10 records
Ideal customer profiles3 records
Coviu technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
AI capability5 records
Feature7 records
Coviu partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core and notable.
- PearsoncoreClinical assessment content partnership providing clinically validated assessments from Pearson integrated into Coviu's Teleassessments feature for speech and language pathology and other specialty use cases.
- Riverside InsightscoreClinical assessment content partnership providing clinically validated assessments from Riverside Insights integrated into Coviu's Teleassessments feature, supporting speech and language therapy and other clinical specialties.
- Dr's On CallnotableCase study partnership showcasing reimagined aged care delivery through Coviu's telehealth platform, demonstrating virtual clinic capabilities for elderly patient populations.
Scale indicators4 records
Recent moves6 records
Expansion highlights6 records
Coviu competitors and assessment
Company assessmentDirect peers
- Updox: Practice workflow platform combining telehealth, patient engagement, and document management for ambulatory practices. Closely comparable to Coviu's Clinics tier in mirroring in-person workflows virtually.
- eVisit: Enterprise telehealth platform unifying video, scheduling, patient intake, and clinical workflows for hospitals and large practices. Direct competitor in the Large Organizations tier with overlapping provider-integrated positioning.
- Doxy.me: Browser-based telehealth platform widely adopted by independent clinicians and small practices. Direct competitor to Coviu's Individual Providers tier on simplicity, accessibility, and free tier economics.
- VSee: Low-code telehealth and workflow platform purpose-built for healthcare with embedded video, asynchronous care, and integrations. Comparable to Coviu in targeting specialty workflows and resource-limited settings.
- Mend: Telehealth and patient engagement platform targeting specialty and mid-to-large practices. Competes with Coviu on integration of video, scheduling, intake, and payment for higher-ARPU clinic segments.
Broad incumbents
- Amwell: US-listed enterprise telehealth and digital care platform serving health systems, payers, and clinicians. Competes with Coviu for large healthcare organization contracts and provider-integrated virtual care workflows.
- Zoom for Healthcare: Enterprise video communications platform with a healthcare vertical module offering HIPAA-ready video, scheduling, and integrations. Targets the same clinics and health systems Coviu serves, but as part of a much broader collaboration suite.
- Microsoft Teams for Healthcare: Healthcare vertical within Microsoft 365/Teams offering HIPAA-compliant video, clinical workflow templates, and EHR integrations. A broad incumbent threat at the enterprise end of Coviu's market.
Emerging players
- Abridge: AI-powered ambient clinical documentation platform generating visit summaries and billing codes. A focused emerging player attacking the same documentation problem Coviu's AI Scribe/Coviu Assist addresses.
Regional players
- Healthdirect Australia: Australian government-funded telehealth and health information service. Overlaps with Coviu's domestic customer footprint and competes for public-sector virtual care delivery contracts in Australia.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks4 records
Key highlights7 records
Customer concentration
Coviu social profiles
Digital presenceCoviu compliance and trust
Trust signalCompliance1 record
Coviu financial estimates
Financial estimateRevenue estimate
Valuation estimate
Coviu leadership team
Management profileNumber of profiles
Profiles3 records
Coviu funding detail
Funding detailFunding overview
Funding rounds3 records
Investors6 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Coviu M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Coviu
What does Coviu do?
Coviu provides a purpose-built, HIPAA-compliant telehealth SaaS platform that unifies video consultations, secure phone calls, AI-powered clinical documentation, integrated digital assessments, and payment processing into a single virtual clinic workflow. The platform is designed for healthcare practitioners and organizations, including individual providers, clinics, and large healthcare enterprises, with specialty-specific features for mental health, speech and language pathology, general practice, and multi-disciplinary practices.
Is Coviu a public or private company?
Coviu is a private company. It is classified as venture growth investor backed and is currently operating.
When was Coviu founded?
Coviu was founded in 2015. It employs 51 to 100 people.
Where is Coviu based?
Coviu is headquartered in South Brisbane, Australia, in the Oceania region.
How does Coviu make money?
One revenue line is on record: telehealth Platform Subscription.
Who are Coviu's main competitors?
Direct peers on record are Updox, eVisit, Doxy.me, VSee and Mend. Broad incumbents are Amwell, Zoom for Healthcare and Microsoft Teams for Healthcare. Abridge is listed as an emerging player. Healthdirect Australia is listed as a regional player.
Does Coviu have an API?
No public API is recorded for Coviu.
What industry is Coviu in?
Coviu's product category is Telehealth Software. Its primary akta.pro industry code is HLALABAH, Care Navigation, Referral & Digital Front Door Platforms. Its NAICS code is 518 and its SIC code is 7372.