Continual Care Solutions

Name

Continual Care Solutions

Legal name

Continual Care Solutions, Inc.

Website

https://continualcaresolutions.com

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

1–10 employees

Ownership category

akta.pro rank

Product category

Care Coordination Software

NAICS

Custom Computer Programming Services (541511), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Computer Facilities Management Services (541513)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Data Aggregation, Interoperability & APIs for RPM (FHIR/IoMT Gateways) (HLACAFAO)

akta.pro secondary industries

Patient Engagement, Education & Messaging Platforms (portal/CRM integrated) (HLALABAJ), EHR Implementation, Optimization, Training & Managed Services (HLACAAAL)

Keywords

• Care coordination software
• Social determinants platform
• Community health management
• Healthcare interoperability SaaS
• Value-based care platform

Headquarters

HQ city

Pittsford

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. SaaS Platform Subscription: Software-as-a-service subscription model providing access to the IMPOWR platform, with pricing based on contract terms. Payment terms are Net 30 days. Data retention services available at 50% of current year full platform price upon termination.
2. Professional Services: Implementation support, data migration, training, and onboarding services. Additional support and customized data extraction beyond existing tools charged at $250/hour.
3. Data Retention Services: Post-termination data retention services at 50% of annual platform license fee to maintain access to Customer data.

Pricing tiers

Go-to-market motion2 records

Distribution channels1 record

Marketing channels8 records

Core offering

Continual Care Solutions sells IMPOWR, a unified, cloud-based SaaS platform that enables health networks and community-based organizations to coordinate whole-person care, track services, manage billing, ensure HIPAA compliance, and report outcomes across Social Care Networks, Pathways Community HUBs, and CBOs. The platform is pre-loaded with PCHI-certified workflows, integrates with EMRs and HIEs via FHIR, and is sold as an annual subscription with professional implementation services.

Product overview

IMPOWR is a single, unified SaaS technology platform designed for health equity and community care coordination. The platform is built as a core product (IMPOWR) with specialized solution modules — IMPOWR for Pathways Community HUBs (PCHs), the Networks & Hubs Solution, and the Community Partner Solution — that share a common data layer and unified system of record. The core platform provides care coordination, service tracking, billing/revenue cycle, compliance and auditing, and analytics/reporting capabilities, while the Pathways Community HUBs module extends it with PCHI-certified workflows, all 21 PCHI Pathways, and 50+ Learning Modules tailored for Community Health Workers. The Networks & Hubs and Community Partner solutions configure the same platform for different organizational types and use cases.

Differentiator

Problem solved

Functional benefit

Brands

• IMPOWR: The company's flagship digital transformation technology platform that offers health networks and community partners a unified, data-driven solution for streamlining operations, delivering insights, and coordinating care delivery.

Quantifiable outcome

• 13,000+ users on platform
• +4 more outcomes

Named customers9 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature7 records

Partnerships

Two partnerships are on record, tiered core.

• Pathways Community HUB Institute (PCHI)coreStrategic or Co-development PartnerIMPOWR achieved provisional certification as a technology vendor meeting PCHI Model standards. The certification was developed through partnering with PCHI, PCHI HUBs and CHW experts. IMPOWR is pre-loaded with Episode of Care workflows, all 21 PCHI Pathways, and 50+ Learning Modules.
• Community Action of Orleans & Genesee (CAOG)coreTechnology or IntegrationCAOG implemented the Axis of Care program using IMPOWR technology, successfully connecting existing services and healthcare providers, and consolidating robust information from five partners into one unified record. This initiative yielded outcomes including insurance enrollment, telehealth services, and substance use disorder treatment.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Microsoft Cloud for Healthcare: Microsoft Cloud for Healthcare is a broad healthcare data and care management platform built on Azure (the same cloud IMPOWR runs on) — a potential incumbent competitor and platform ecosystem threat.
• WellSky: WellSky offers care coordination, SDoH, and post-acute software across hospitals, home health, and community providers — a broader incumbent that competes with IMPOWR in networks and care coordination workflows.
• Salesforce Health Cloud: Salesforce Health Cloud is a broad healthcare CRM and care management platform used by payors and providers for coordinated care — competes with IMPOWR's enterprise care coordination functionality from a much larger platform.

Direct peers

• FindHelp (formerly Aunt Bertha): FindHelp provides a social care referral and network platform used by health plans, providers, and CBOs — overlapping with IMPOWR's interoperability and SDoH coordination capabilities and named explicitly as a comparable integration partner.
• Unite Us: Unite Us operates a national care coordination and social care network platform connecting healthcare providers with CBOs — directly competing with IMPOWR's Networks & Hubs solution and serving overlapping payor, provider, and government buyers.
• NowPow: NowPow (acquired by Unite Us) was a community resource referral and coordination platform serving CBOs, providers, and health plans — comparable in target customers and core SDoH coordination capabilities.
• Healthify: Healthify (acquired by WellSky) provides SDoH screening, referral, and closed-loop coordination tools to health plans and providers — comparable SaaS functionality and buyer overlap with IMPOWR's Networks & Hubs product.

Emerging players

• CharityTracker: CharityTracker offers collaborative case management and inter-agency referral software for faith-based and community organizations — a partial peer to IMPOWR for CBO service coordination workflows.
• Social Solutions: Social Solutions (Apricot/CaseWorthy) provides case management and outcomes reporting software to nonprofits and CBOs — overlapping with IMPOWR's Community Partner solution for service tracking, billing, and reporting use cases.

Others

• Bamboo Health: Bamboo Health (formerly Collective Medical) provides real-time care coordination and event notifications across providers, payers, and behavioral health — an adjacent interoperability player overlapping with IMPOWR's FHIR-based data exchange vision.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xtwitter.com/continual_care
• Facebookfacebook.com/continualcaresolutions
• LinkedInlinkedin.com/company/continual-care-solutions-inc

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds2 records

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Continual Care Solutions