What Tech Troopers does

Tech Troopers is a privately held, for-profit company headquartered in Stockholm, Sweden, founded in 2013. According to its stated short description, it operates a crowd-based tech support business delivering services to customers globally ("throughout the world"). The company's current headcount is reported at 1-10 employees, consistent with a small, lean operating entity. The only leadership figure disclosed in the input is Bo Mattsson, who holds the role of Chairman.

The underlying technology, delivery architecture, product surface, and revenue mechanics are not detailed in the available source data. The "crowd-based" descriptor indicates a model in which service capacity is sourced from a distributed pool of technicians or contributors rather than employed full-time staff, a common pattern for on-demand or gig-style support services. No pricing model, customer segments, named customers, distribution channels, certifications, or AI/ML components are documented in the input.

Capital-markets activity is limited to a single funding event: a raise of approximately $361,702 dated 2016-10-03, with investors and lead investor unspecified. No subsequent funding rounds, M&A activity, product launches, partnerships, or regulatory actions are recorded in the source data. Because the bulk of the available extraction blocks contain empty or unrelated content (including an unrelated Glowbee skincare block), the factual record for Tech Troopers is sparse and should be treated as low-coverage.

Name

Tech Troopers

Website

https://techtroopers.com

Company type

Private

Founded year

2013

Headcount range

1–10 employees

Short description

Tech Troopers is a Stockholm-based, privately held company founded in 2013 that delivers crowd-based tech support services to customers globally, currently operating with 1-10 employees.

Ownership category

akta.pro rank

Headquarters

HQ city

Stockholm

HQ country

Sweden

HQ region

Europe

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales

Core offering

Tech Troopers is a crowd-based tech support company that delivers technology assistance services to customers worldwide. The service is built around a distributed crowd model that connects end users needing tech help with on-demand support resources, providing remote troubleshooting and IT guidance as its core engagement.

Differentiator

Problem solved

Functional benefit

Products and services

• Crowd-Based Tech Support Service Remote, on-demand technology assistance delivered to customers worldwide through a crowd-based model; targets end users and small teams who need help with device setup, troubleshooting, and general IT issues.

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Recent moves1 record

Expansion highlights2 records

Direct peers

• HelloTech: HelloTech provides on-demand, in-home and remote tech support services using a network of independent technicians. Directly comparable to Tech Troopers as a crowdsourced tech support service targeting consumers and small businesses.
• Puls: Puls (formerly iCracked) dispatches on-demand technicians for device repair and tech support. Comparable as a tech support provider using a distributed workforce model.
• Support.com: Support.com provides tech support services for consumers and businesses, including remote troubleshooting and device optimization. Comparable as a tech support services provider, typically serving ISPs and enterprise channels.
• JustAnswer: JustAnswer is a crowdsourced expert platform that includes tech support among its categories. Comparable as a pay-per-question model connecting users with verified experts for on-demand technical help.

Broad incumbents

• Geek Squad: Geek Squad is Best Buy's tech support and repair service, offering both in-store and remote assistance. Comparable as a major scaled player in consumer and SMB tech support, though it operates with employed agents rather than a crowdsourced model.
• Upwork: Upwork is a large freelance marketplace where customers can hire tech support freelancers. Comparable as a platform enabling crowdsourced technical services, though much broader in scope than Tech Troopers' offering.
• SquareTrade (Allstate Protection Plans): SquareTrade, now part of Allstate, offers tech support and device protection plans. Comparable as an established provider of consumer tech support services, though distribution is primarily through retail and carrier partnerships.

Emerging players

• TaskRabbit: TaskRabbit is a gig platform connecting customers with taskers for various services including tech help. Comparable for its crowdsourced local services model that includes tech support as a category.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat1 record

Key risks5 records

Key highlights4 records

Customer concentration

• Xx.com/thetechtroopers
• Facebookfacebook.com/techtrooperssverige

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds1 record

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Tech Troopers