CloneOps.ai
CloneOps.ai is a US-based AI voice agent platform that automates high-volume business communications for logistics, freight brokerage, debt collection, retail, medical insurance, and media publishing companies, integrating directly with TMS and CRM systems via APIs and webhooks.
- Company typePrivate
- Founded2024
- HeadquartersFlorida, United States
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What CloneOps.ai does
CloneOps.ai is a US-based, privately held software company founded in 2024 that builds AI-powered voice agents for business communications, with its primary focus on the logistics and freight brokerage industry. The platform integrates with TMS and CRM systems via APIs and webhooks, providing real-time data synchronization, and includes capabilities such as VoiceID voice authentication, sentiment/mood/tone analysis for live escalation, language detection, automated dispatch and check calls via ELD/API tracking, document automation (POD requests, invoicing, billing audits), and a no-code Workflow Builder. Core products include the CloneBook communications hub and a suite of AI agents (Accounts Receivable, Accounts Payable, Carrier Support, Collections, Billing Management, Customer Billing, Premium Collections, Claims Follow-Up, Subscription Management, and others) tailored to five verticals: logistics, debt collection, retail, medical insurance, and media publications.
The company monetizes through monthly SaaS subscriptions with custom, quote-based enterprise pricing and sells via a direct enterprise sales motion that is demo-driven: prospects can call a live number or scan a QR code to test AI agents before booking a demo. CloneOps.ai has established integration partnerships with major supply chain and logistics technology providers including Cleo, Chain, Optym, Turvo, Banyan Technology, Transport Pro, FMS, and Verified Carrier, embedding its voice automation into existing freight and supply chain workflows. The company operates as a standalone, independent entity with 1-10 employees, no disclosed institutional funding or revenue, leadership consisting of co-founder and CEO David Bell and President Brian Work, and an indicated SOC compliance posture.
CloneOps.ai firmographics
Firmographics- Name
- CloneOps.ai
- Legal name
- CloneOps.ai
- Website
- https://cloneops.ai
- Company type
- Private
- Founded year
- 2024
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- CloneOps.ai is a US-based AI voice agent platform that automates high-volume business communications for logistics, freight brokerage, debt collection, retail, medical insurance, and media publishing companies, integrating directly with TMS and CRM systems via APIs and webhooks.
- Ownership category
- akta.pro rank
CloneOps.ai industry classification
Industry- Product category
- Conversational AI
- NAICS
- Software Publishers (5132), Software Publishers (513210)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Agents & Autonomous Workflows (Tool Use, Planning, Multi-Agent) (HDAAACAF)
- akta.pro secondary industries
- Conversational AI Platforms (chat/voice bots, orchestration) (HDAAAFAC), On-Device Speech & Audio AI (wake word, ASR, enhancement) (HDAAAJAF)
Keywords
Where CloneOps.ai is headquartered
LocationHeadquarters
- HQ city
- Florida
- HQ country
- United States
- HQ region
- North America
Markets served
CloneOps.ai business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Operations
Revenue model
- SaaS Subscription: AI voice agent platform delivered as subscription service with agents that automate high volume communications across business lifecycle from sales to billing. Agents work nonstop to close operational gaps.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Custom enterprise pricing based on volume and features |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels2 records
CloneOps.ai product offering
Product offeringCore offering
CloneOps.ai provides a customizable AI-powered voice agent platform that automates high-volume business phone operations across the full lifecycle from sales to billing. The platform combines core products such as the CloneBook communications hub and VoiceID authentication with industry-specific AI agents tailored for logistics, debt collection, retail, medical insurance, and media publishing, integrating directly with TMS and CRM systems via APIs and webhooks.
Product overview
CloneOps.ai is a customizable AI-powered software platform that revolutionizes business communications through autonomous voice agents. The platform operates as a unified system combining core products (CloneBook communications hub, VoiceID authentication, Workflow Builder) with specialized AI agents across multiple industries including logistics, debt collection, retail, medical insurance, and media publishing. The core architecture integrates with TMS and CRM systems via APIs and webhooks, providing real-time data synchronization. Industry-specific agents handle specialized workflows: logistics operations use Accounts Receivable, Accounts Payable, and Carrier Support agents; debt collection uses Collections, Billing Management, Client Support, and High-Value Collections agents; retail uses Customer Billing and Inventory Management agents; medical insurance uses Premium Collections, Claims Follow-Up, and Policy Engagement agents; and media publishing uses Subscription Management, Publication Inquiry Vetting, Sales Support, and Content Feedback agents.
Differentiator
Problem solved
Functional benefit
Products and services
- CloneBook Communications hub where every AI-led interaction is logged, auditable, and actionable, with human agents able to join live calls via Live Take Over when escalation is needed.
- VoiceID Standalone voice authentication product that prevents fraud and secures identity verification during business communications, marketed for carrier screening use cases.
- Accounts Receivable Agent AI-powered logistics agent that automates outbound calls and emails to customers for payment reminders, answers inbound billing inquiries, detects invoice errors via freight management system integration, and resolves disputes with multi-language capabilities.
- Accounts Payable Agent AI-powered logistics agent for vendor communications, including calls and emails to confirm invoice details, inbound carrier payment calls, automatic invoice processing, payment scheduling, and simplified vendor document retrieval.
- Carrier Support Agent AI logistics agent that books loads at optimal rates using predictive analytics and historical data, manages inbound carrier calls for loads and questions, and maintains communication via NLP and a proprietary LLM.
- Collections Agent AI agent for debt collection agencies that sends automated reminders for overdue payments via secure IVR, enabling direct client payments and accelerating payment collection.
- Billing Management Agent AI agent that automates invoice generation, tracking, and AR processes for debt collection agencies, with client balance visibility and integration with agency management systems.
- Client Support Agent AI agent providing debt collection agency clients an accessible hotline to review account balances, make inquiries, and explore payment options, with automated recurring payment capabilities.
- High-Value Collections Agent AI agent that prioritizes high-value debt collection accounts with personalized follow-ups using data-driven insights to focus on collections with the highest cash flow impact.
- Customer Billing Agent AI agent for retail businesses that automates invoice generation and reconciliation accounting for returns, discounts, and promotions, with customer segmentation for prioritized collections follow-ups.
- Inventory Management Agent AI agent for retail that manages supplier interactions, handles rate negotiations and qualifications, and provides a centralized communication hub for inventory, stockouts, and delivery inquiries.
- Premium Collections Agent AI agent for insurance and medical firms that sends automated payment reminders via secure IVR with dynamic call routing for high-value account prioritization.
- Claims Follow-Up Agent AI agent that proactively reaches out with real-time claim status updates and documentation requests, using data-driven prioritization to fast-track urgent insurance cases.
- Policy Engagement Agent AI agent providing personalized proactive calls for insurance renewal reminders, policy changes, and coverage options to maintain high policyholder retention rates.
- Subscription Management Agent AI agent for media publishers handling automated subscription renewals, billing inquiries, and payment modifications via IVR or online portal with auto-renewal setup.
- Publication Inquiry Vetting Agent AI agent that vets incoming media publisher calls to identify publication context and routes calls to appropriate support teams for cross-publication management.
- Sales Support Agent AI agent for media publishers handling inbound calls for new subscriptions, promotional inquiries, and general interest, qualifying leads and routing high-value prospects to sales agents.
- Content Feedback Agent AI agent that follows up with media subscribers after content access to gather feedback on quality and interest areas for editorial strategy.
Quantifiable outcome
- Thousands of calls handled simultaneously per logistics firm
- +1 more outcomes
Companies that use CloneOps.ai
Customer profileNamed customers6 records
Segments5 records
Ideal customer profiles3 records
CloneOps.ai technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
AI capability10 records
Feature9 records
CloneOps.ai partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- CleocoreCloneOps.ai partnered with Cleo to integrate AI-powered voice agents into Cleo's supply chain orchestration platforms. The collaboration enables logistics and transportation companies to respond to disruptions more efficiently with real-time voice automation for issue resolution without human intervention. Cleo is a supply chain orchestration company with logos displayed on CloneOps.ai's website.
- ChaincoreChain, a freight visibility software company, integrated CloneOps Voice AI to enable voice-activated automation for track-and-trace and booking workflows across the US. The integration allows brokers to fully automate communication with carriers via AI-driven voice, email, and SMS, reducing manual effort and improving shipment management.
Scale indicators2 records
Expansion highlights5 records
CloneOps.ai competitors and assessment
Company assessmentEmerging players
- Cresta: Cresta provides real-time AI assistance and autonomous agents for contact centers, including voice. It overlaps with CloneOps.ai in automating high-volume phone-based business communications, with similar enterprise GTM motion.
- PolyAI: PolyAI develops enterprise voice assistants for customer service and call centers, focused on hospitality, financial services, and retail. It is comparable to CloneOps.ai as an enterprise-focused conversational AI voice player, though it skews more toward service desks than logistics operations.
Regional players
- Yellow.ai: Yellow.ai offers enterprise conversational AI platforms including voice agents for customer service and operations, with strong presence in Asia-Pacific and emerging markets. It is comparable to CloneOps.ai as a multi-vertical enterprise voice AI platform, though its geographic mix differs.
Direct peers
- Sierra AI: Sierra builds autonomous AI agents for enterprise customer experience, including voice agents that resolve customer issues end-to-end. It is the most prominent well-funded direct competitor in conversational AI for enterprise use cases overlapping with CloneOps.ai's logistics and collections workflows.
- Air AI: Air AI offers autonomous AI agents that conduct long-form sales and operational phone conversations. It overlaps with CloneOps.ai's outbound and inbound calling use cases for sales, support, and revenue-cycle workflows.
- Bland AI: Bland provides AI phone agents that handle inbound and outbound enterprise calls autonomously, with a focus on sales, support, and operations calls. It is a direct competitor in the AI voice agent category CloneOps.ai serves, particularly for high-volume business communications.
- Vapi: Vapi is a developer platform for building, testing, and deploying AI voice agents with low latency and integrations. It competes directly with CloneOps.ai for developers and enterprises building custom voice agent workflows, including in logistics-adjacent sectors.
- Retell AI: Retell AI provides a platform for creating production-grade conversational voice AI agents with telephony integration. It is a direct peer in voice agent infrastructure serving businesses that automate phone-based workflows similar to CloneOps.ai's carrier and collections calls.
Broad incumbents
- Talkdesk: Talkdesk is an enterprise cloud contact center platform with AI-powered voice automation capabilities. It is a broad incumbent competing with CloneOps.ai for enterprise voice automation budgets, particularly in logistics, retail, and insurance service desks.
- Five9: Five9 is an established cloud contact center provider adding AI agents and conversational AI to its platform. It competes with CloneOps.ai in the enterprise voice automation category as a broad incumbent with much larger scale and existing enterprise relationships.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
CloneOps.ai social profiles
Digital presenceCloneOps.ai compliance and trust
Trust signalCompliance1 record
CloneOps.ai financial estimates
Financial estimateRevenue estimate
Valuation estimate
CloneOps.ai leadership team
Management profileNumber of profiles
Profiles2 records
CloneOps.ai funding detail
Funding detailFunding overview
Funding rounds1 record
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
CloneOps.ai M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about CloneOps.ai
What does CloneOps.ai do?
CloneOps.ai provides a customizable AI-powered voice agent platform that automates high-volume business phone operations across the full lifecycle from sales to billing. The platform combines core products such as the CloneBook communications hub and VoiceID authentication with industry-specific AI agents tailored for logistics, debt collection, retail, medical insurance, and media publishing, integrating directly with TMS and CRM systems via APIs and webhooks.
Is CloneOps.ai a public or private company?
CloneOps.ai is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was CloneOps.ai founded?
CloneOps.ai was founded in 2024. It employs 1 to 10 people.
Where is CloneOps.ai based?
CloneOps.ai is headquartered in Florida, United States, in the North America region.
How does CloneOps.ai make money?
One revenue line is on record: saaS Subscription.
Who are CloneOps.ai's main competitors?
Emerging players on record are Cresta and PolyAI. Yellow.ai is listed as a regional player. Direct peers are Sierra AI, Air AI, Bland AI, Vapi and Retell AI. Broad incumbents are Talkdesk and Five9.
Does CloneOps.ai have an API?
No public API is recorded for CloneOps.ai.
What industry is CloneOps.ai in?
CloneOps.ai's product category is Conversational AI. Its primary akta.pro industry code is HDAAACAF, Agents & Autonomous Workflows (Tool Use, Planning, Multi-Agent), with a secondary code of HDAAAFAC, Conversational AI Platforms (chat/voice bots, orchestration). Its NAICS code is 5132 and its SIC code is 7372.