MedStatix
- Company typePrivate
- Founded2013
- HeadquartersLancaster, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What MedStatix does
MedStatix Inc. is a US-based, private healthcare technology company founded in 2013 and headquartered in Lancaster, Pennsylvania. The company operates as a venture-backed portfolio company of Aspire Ventures and also runs its dashboard infrastructure through a related operating entity, Clio Health, Inc. Its core product is a cloud-based, specialty-specific patient experience survey platform aimed at hospitals, health systems, and other healthcare provider organizations.
The product is structured as a modular suite built around a central Patient Experience Surveys offering. Adjacent modules include Patient Communication, Patient Marketing, Reputation Management, and a Regulated Surveys module that supports CAHPS (Consumer Assessment of Healthcare Providers and Systems) compliance assessments. The platform is delivered both as a web application (via the Clio Health dashboard) and as a native iPad application, the MSX Survey Manager, available through the Apple App Store, which enables in-clinic survey administration at the point of care.
MedStatix generates revenue through subscription-based SaaS contracts sold on a quote-based, enterprise pricing model to healthcare providers, with no publicly disclosed pricing. The company runs a primarily sales-led go-to-market motion targeting healthcare decision-makers, supported by content marketing assets including case studies, a blog, and FAQs. The company executed one acquisition in 2014 (Blue Ocean Solutions & Support) and raised approximately $2.2 million across two disclosed funding rounds in 2014 and 2015, with no subsequent financing events on record.
MedStatix firmographics
Firmographics- Name
- MedStatix
- Legal name
- MedStatix Inc.
- Website
- https://medstatix.com
- Company type
- Private
- Founded year
- 2013
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
Where MedStatix is headquartered
LocationHeadquarters
- HQ city
- Lancaster
- HQ country
- United States
- HQ region
- North America
Markets served
MedStatix business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations
Revenue model
- SaaS Platform Subscription: Subscription-based access to the patient satisfaction survey platform including survey management, patient communication, marketing, and reputation management tools
- iPad App Distribution: Mobile application distribution through the Apple App Store for conducting surveys on iPad devices
Go-to-market motion2 records
Distribution channels2 records
Marketing channels4 records
MedStatix product offering
Product offeringCore offering
MedStatix provides a white-labeled, cloud-based, specialty-specific patient experience survey platform for healthcare organizations, with a native iPad survey app (MSX Survey Manager) and integrated modules for patient communication, patient marketing, reputation management, and CAHPS regulated surveys. The platform is delivered as a SaaS subscription and operated through its Clio Health / ClioHealth Inc. dashboard.
Product overview
MedStatix is a patient satisfaction survey platform that offers a modular solution suite built around its core Patient Experience Surveys product. The platform includes an iPad survey app (MSX Survey Manager), Patient Communication, Patient Marketing, Reputation Management, and Regulated Surveys (CAHPS) as integrated add-on modules. The platform is operated by ClioHealth Inc., which provides the underlying dashboard and infrastructure.
Differentiator
Problem solved
Functional benefit
Products and services
- Patient Experience Surveys Core cloud-based survey solution enabling healthcare organizations to collect and analyze patient satisfaction feedback across multiple channels using specialty-specific, white-labeled questionnaires.
- MSX Survey Manager (iPad App) Native iPad application for administering MedStatix patient experience surveys in clinical settings, available on the Apple App Store and designed for in-facility, point-of-care data capture.
- Patient Communication Communication tool enabling healthcare providers to engage with patients through targeted messaging and outreach as part of the integrated MedStatix platform.
- Patient Marketing Marketing solution for promoting healthcare services and driving patient engagement through targeted campaigns delivered via the MedStatix platform.
- Reputation Management Tool for managing and monitoring a healthcare organization's online reputation and patient reviews, integrated with the broader MedStatix patient experience platform.
- Regulated Surveys (CAHPS) Compliance-focused survey module implementing Consumer Assessment of Healthcare Providers and Systems (CAHPS) standardized patient experience assessments for healthcare organizations that must meet regulatory reporting requirements.
Companies that use MedStatix
Customer profileSegments1 record
Ideal customer profiles1 record
MedStatix technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
MedStatix partnerships and signals
Strategic signalScale indicators1 record
Recent moves6 records
Expansion highlights4 records
MedStatix competitors and assessment
Company assessmentDirect peers
- Qualtrics: Qualtrics offers a broad experience management platform with a dedicated healthcare vertical that includes CAHPS-aligned patient experience surveys, reputation management, and patient communication — directly competing with MedStatix's module suite at larger enterprise scale.
- Reputation.com: Reputation.com provides a reputation management and patient feedback platform used by healthcare providers for review monitoring, surveys, and listings — directly competitive with MedStatix's Reputation Management and Patient Communication modules.
- PatientPop (by Tebra): PatientPop, now part of Tebra, provides patient experience, communication, reputation management, and marketing tools to physician practices — overlapping significantly with MedStatix's Patient Communication, Patient Marketing, and Reputation Management modules.
- Binary Fountain: Binary Fountain delivers a healthcare-focused patient experience platform combining surveys, online reputation management, and patient feedback analytics for hospitals and physician groups, closely mirroring MedStatix's combined offering.
- NRC Health: NRC Health provides healthcare-focused patient experience, CAHPS, and consumer insight solutions to hospitals and health systems, competing head-to-head with MedStatix for the same provider buyer with comparable survey, communication, and reputation modules.
- Press Ganey: Press Ganey is the dominant healthcare-specific patient experience measurement platform, offering CAHPS survey administration, patient satisfaction analytics, and related quality improvement tools to hospitals and health systems — directly overlapping MedStatix's core value proposition.
Emerging players
- Podium: Podium provides patient communication, review management, and text-based survey tools to healthcare practices, overlapping with MedStatix's Patient Communication and reputation offerings in the ambulatory segment.
- Yext: Yext offers listings management, reviews, and reputation tools used by multi-location healthcare organizations — competing with MedStatix's Reputation Management module rather than its survey core.
- SurveyMonkey: SurveyMonkey is a horizontal survey platform widely adopted by smaller healthcare practices for patient satisfaction and CAHPS-aligned surveys, representing a lower-cost alternative to MedStatix's specialty solution.
- BirdEye: BirdEye is a customer experience and reputation management platform used by healthcare practices for review generation, surveys, and patient messaging, competing with portions of MedStatix's modular stack.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
MedStatix social profiles
Digital presenceMedStatix financial estimates
Financial estimateRevenue estimate
Valuation estimate
MedStatix leadership team
Management profileNumber of profiles
Profiles4 records
MedStatix funding detail
Funding detailFunding overview
Funding rounds2 records
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
MedStatix M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about MedStatix
What does MedStatix do?
MedStatix provides a white-labeled, cloud-based, specialty-specific patient experience survey platform for healthcare organizations, with a native iPad survey app (MSX Survey Manager) and integrated modules for patient communication, patient marketing, reputation management, and CAHPS regulated surveys. The platform is delivered as a SaaS subscription and operated through its Clio Health / ClioHealth Inc. dashboard.
Is MedStatix a public or private company?
MedStatix is a private company. It is classified as venture growth investor backed and is currently operating.
When was MedStatix founded?
MedStatix was founded in 2013. It employs 11 to 50 people.
Where is MedStatix based?
MedStatix is headquartered in Lancaster, United States, in the North America region.
How does MedStatix make money?
Two revenue lines are on record. SaaS Platform Subscription is the primary driver. The others are iPad App Distribution.
Who are MedStatix's main competitors?
Direct peers on record are Qualtrics, Reputation.com, PatientPop (by Tebra), Binary Fountain, NRC Health and Press Ganey. Emerging players are Podium, Yext, SurveyMonkey and BirdEye.
Does MedStatix have an API?
No public API is recorded for MedStatix.