Mediprocity

What Mediprocity does

Mediprocity Inc. is a privately held, bootstrapped healthcare technology company headquartered in St. Louis, Missouri, that builds HIPAA-compliant communication and controlled-substance tracking software for the long-term care (LTC) market. Its platform targets skilled nursing facilities (SNFs), assisted living facilities (ALFs), LTC pharmacies, hospices, home health agencies, and individual prescribers, with primary use cases centered on replacing paper narcotic logs, automating dispensing, securing clinical messaging, and digitizing forms. The company is integrated with major LTC software platforms including MatrixCare, SuiteRx, and eMAR systems via HL7, SSO, and webhooks.

The product portfolio comprises five core offerings: SureCount, an electronic narcotic book that replaces paper logs with real-time shift, medication pass, and inventory tracking plus pharmacy alerts; EKIT/SureKit, a hardware-software automated dispensing cabinet that serves as an affordable alternative to the traditional tackle box; Secure Messaging, a HIPAA-compliant messaging platform with images, attachments, and dictation; Secure Forms, a digital form builder with a dashboard analytics add-on; and SureSent, a mobile prescription ordering app for controlled substances including C-II. Data is hosted in an ISO 27001, SOC 2, and HITRUST-certified environment, and the platform is designed to meet DEA and CMS regulatory requirements, including BAA agreements with all customers.

The business model is predominantly subscription SaaS with tiered per-seat and per-facility pricing (e.g., $5-10/user/month for messaging, $300/facility/month for SureCount, $55/pharmacy/month for SureSent, $50-200/month for Secure Forms), supplemented by one-time EKIT hardware revenue ($4,662 per unit), per-unit EKIT software support ($130/month), and a $1,000 per-facility SureCount training fee. Individual prescribers can use the platform free, which supports a product-led adoption motion, while enterprise and bundled sales are driven by direct sales targeting facilities with 90+ beds. Distribution is augmented by white-label/OEM partnerships, embedded integrations with MatrixCare and SuiteRx, conference presence (AHCA/NCAL), and a 12,400+ subscriber newsletter. The company is led by co-founder and CEO Mason Rothert and co-founder and Director of Business Development Nicholas Magers.

Name

Mediprocity

Legal name

Mediprocity Inc.

Website

https://mediprocity.com

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

1–10 employees

Short description

Mediprocity is a privately held St. Louis-based healthcare technology company that provides HIPAA-compliant secure messaging, electronic narcotic tracking (SureCount), automated dispensing hardware (EKIT), digital forms, and mobile prescription ordering (SureSent) for long-term care facilities, pharmacies, and prescribers across the United States.

Ownership category

akta.pro rank

Product category

Long-Term Care Healthcare Software

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Prepackaged Software (7372), Surgical & Medical Instruments & Apparatus (3841)

akta.pro primary industry

Medication Therapy Management (MTM) & Clinical Pharmacy Services Tools (HLACAKAH)

akta.pro secondary industries

Virtual Pharmacy & Medication Management Integration Platforms (HLALABAL), Controlled-Substance & High-Risk Medication Teleprescribing Platforms (compliance-focused) (HLALAIAM)

Keywords

• HIPAA-compliant messaging
• Electronic narcotic tracking
• Long-term care software
• Secure healthcare communication
• Narcotic diversion protection

Headquarters

HQ city

Chesterfield

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales

Revenue model

1. Software Subscriptions - Secure Messaging: Per-user monthly subscription with tiered pricing based on organization size. 5-user minimum for organizations. Individual prescribers free.
2. Software Subscriptions - SureCount: Per-facility monthly subscription covering unlimited staff users. Includes pharmacy integration for ADT and HL7 prescriptions.
3. Hardware - EKIT System: One-time hardware purchase for the physical dispensing cabinet. Includes ongoing software support fee per EKIT unit.
4. Software Subscriptions - Secure Forms: Organization-based monthly subscription with tiered pricing based on number of forms. Dashboard available as add-on.
5. Software Subscriptions - SureSent: Per-pharmacy monthly subscription with order volume limits. Up to 500 orders per month included.

Pricing tiers

Go-to-market motion4 records

Distribution channels5 records

Marketing channels10 records

Core offering

Mediprocity provides a cloud-based SaaS platform offering HIPAA-compliant secure messaging, electronic narcotic tracking (SureCount), automated dispensing hardware (EKIT), digital forms, and mobile prescription ordering (SureSent) specifically designed for long-term care facilities, skilled nursing facilities, assisted living facilities, long-term care pharmacies, and prescribers. The platform integrates directly with pharmacy management systems and eMAR platforms to coordinate care, reduce risk, and improve compliance.

Product overview

Mediprocity is a platform-plus-modules solution for long-term care communication and narcotics tracking. The core portfolio consists of six main products: SureCount (electronic narcotic book replacing paper logs), EKIT/SureKit (physical automated dispensing system), Secure Messaging (HIPAA-compliant messaging), Secure Forms (digital form builder with dashboard analytics), and SureSent/Mobile Rx (prescription ordering app). Products integrate with pharmacy management systems and eMAR/EHR platforms. White label branding and custom development are available as add-on modules for enterprise customers seeking to embed Mediprocity functionality under their own brand.

Differentiator

Problem solved

Functional benefit

Brands

• SureCount: Electronic narcotic book for tracking narcotics, shift changes, and inventory in real-time. Replaces paper narcotic logs with a secure digital system.
• SureKit (EKIT)
• Secure Messaging
• Secure Forms
• SureSent

Products and services

• SureCount Electronic narcotic book that replaces paper narcotic logs in long-term care facilities. Provides real-time narcotics tracking, shift changes, medication passes, and inventory management with pharmacy integration for alerts, refill notices, and ADT updates.
• EKIT System (SureKit) Affordable automated dispensing system for narcotics with a 3-drawer secure cabinet. Features remote lock/unlock capabilities, time-stamped photo documentation for every dispense, and integration with SureCount for comprehensive narcotic inventory management.
• Secure Messaging HIPAA-compliant instant messaging platform for long-term care that enables care teams to send and receive messages, images, and attachments on any mobile or desktop device securely. Includes video, dictation transcription, and read receipts.
• Secure Forms HIPAA-secure digital forms platform that digitizes healthcare forms, makes them available on any device, and enables data to flow into pharmacy document management systems or resident charts. Features customizable branding, save-and-return functionality, and required field designations.
• SureSent Mobile Rx Mobile Rx ordering application enabling prescribers to initiate, receive, and approve prescription requests and controlled substance orders (including C-II) from any mobile device. For use by SNF and Hospice providers.

Quantifiable outcome

• Up to 15% of healthcare workers may be chemically impaired, posing diversion risk
• +3 more outcomes

Named customers11 records

Segments6 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Feature7 records

Partnerships

Two partnerships are on record, tiered core.

• MatrixCarecoreTechnology or Integration · 2 June 2026SureCount real-time narcotic management integrated with MatrixCare electronic medical record. Enables real-time controlled substance management within MatrixCare workflow. Secure forms also integrate with MatrixCare ADT for Census, allowing form data to flow directly into patient charts.
• SuiteRxcoreTechnology or Integration · 14 May 2026Mediprocity's secure messaging tool integrated into SuiteRx pharmacy management software. Users can send messages, images, and documents directly from SuiteRx screen. Enables real-time HIPAA-secure collaboration and document management within pharmacy workflow.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• DrFirst: DrFirst provides ePrescribing, controlled-substance (EPCS / C-II) prescribing, and medication-management tooling, overlapping directly with Mediprocity's SureSent mobile prescribing and SureCount tracking in long-term care and ambulatory settings.
• Bamboo Health: Bamboo Health (formerly Appriss Health) operates prescription drug monitoring programs (PDMPs) and care coordination tools targeting diversion and controlled-substance prescribing — addressing the same opioid-diversion problem Mediprocity targets in long-term care.
• TigerConnect: TigerConnect is a leading healthcare secure-messaging platform used by hospitals, health systems, and increasingly skilled nursing and post-acute settings. It is the closest direct competitive analog to Mediprocity's Secure Messaging product on HIPAA-compliant clinical communication.
• DoseSpot: DoseSpot offers electronic prescribing, including controlled substances, that integrates into EHR, practice management, and LTC software — directly comparable to Mediprocity SureSent for prescriber-side controlled-substance workflows.

Emerging players

• Caregility: Caregility provides telehealth and virtual-care platforms, including virtual nursing and observation, used in hospitals and skilled nursing facilities. It overlaps with Mediprocity's secure messaging and LTC communication value proposition from a slightly more clinical-monitoring angle.
• CellTrak: CellTrak delivers mobile-care delivery, electronic visit verification, and clinician-communication solutions for home health, hospice, and community-based care. It is comparable to Mediprocity for secure mobile messaging and care-team coordination across LTC-related settings.
• Status Solutions: Status Solutions provides real-time location, alerting, and sensor-based situational-awareness platforms for senior living and LTC environments. Its notification and analytics stack is comparable to Mediprocity's crash cart monitoring, alerts, and real-time facility awareness feature set.

Others

• MatrixCare: MatrixCare is a major EHR and care-coordination platform for long-term and post-acute care and is a current core integration partner of Mediprocity (SureCount, Secure Forms). It operates in the same LTC facilities and shapes Mediprocity's distribution via embedded deployment.

Broad incumbents

• Surescripts: Surescripts is the dominant U.S. ePrescribing network connecting prescribers, pharmacies, and payers, including C-II handling. It is a broader incumbent that competes with Mediprocity SureSent at the electronic-prescribing layer.
• PointClickCare: PointClickCare is a leading cloud electronic health record (EHR) for skilled nursing and senior living. It is the primary competitor to Mediprocity's MatrixCare integration partner and could expand its own communication and medication-tracking modules.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/mediprocity
• Facebookfacebook.com/mediprocity
• LinkedInlinkedin.com/company/2149984

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds2 records

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mediprocity