What SmartLinx Solutions does

SmartLinx Solutions is a private US-based SaaS company founded in 2000 that provides a cloud-based, integrated workforce management and human resources platform purpose-built for the senior care industry. The platform serves skilled nursing facilities, assisted living communities, continuing care retirement communities (CCRCs), healthcare staffing agencies, and managed service providers (MSPs), with a deployed base of more than 5,000 care facilities and approximately 500,000 caregivers. The company is headquartered in Hackensack, New Jersey, operates with 101-250 employees, and is a privately held LLC backed by Marlin Equity Partners (2020) and Lone View Capital (2025 strategic investment).

The platform consolidates scheduling, time and attendance, payroll, HR, benefits administration, applicant tracking, and compliance reporting into a single system. Differentiated modules include automated CMS Payroll-Based Journal (PBJ) reporting, a CMS Five-Star Predictor that simulates staffing changes against the CMS rating formula, census-driven scheduling with HPPD and resident acuity inputs, the Smartlinx Go mobile app for employee self-service with GPS-verified punches, and Spotlight workforce analytics. The StafferLink product line, acquired in April 2025, extends the platform into vendor management and agency staffing management for contingent senior care workforce. The company also integrates third-party services such as Rain for earned wage access.

SmartLinx sells primarily through a direct enterprise field sales motion supplemented by inside sales, with customer acquisition driven by website demo requests. Pricing is modular and tied to organization size (ranging from less than 75 to 4,000+ employees) and selected modules, sold on an annual subscription basis; specific pricing is not publicly disclosed. Revenue is generated through recurring SaaS subscriptions across workforce optimization, HR, compliance, and contingent staff modules, with a secondary product line (StafferLink) sold to healthcare staffing agencies and MSPs. The company is pursuing expansion through both organic product development and inorganic acquisitions, having completed two deals in 2025 (StafferLink and Bektek Enterprises).

Name

SmartLinx Solutions

Legal name

SmartLinx Solutions LLC

Website

https://smartlinx.com

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

101–250 employees

Short description

SmartLinx Solutions is a private US SaaS company providing an integrated workforce management, HR, and compliance platform purpose-built for senior care, serving over 5,000 facilities and 500,000 caregivers across skilled nursing, assisted living, CCRCs, staffing agencies, and MSPs.

Ownership category

akta.pro rank

Product category

Healthcare Workforce Management Software

NAICS

Custom Computer Programming Services (541511)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Payroll Software & Payroll-as-a-Service (SaaS) (BPACAIAB)

Keywords

• Workforce management software
• Senior care HR software
• Scheduling and time attendance
• PBJ compliance reporting
• Contingent staffing platform

Headquarters

HQ city

Edison

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations

Revenue model

1. SaaS Platform Subscription: Cloud-based workforce management and HR software sold as subscription to senior care organizations. Pricing based on organization size (number of employees) and modules selected. Includes scheduling, time & attendance, payroll, HR, compliance, and contingent staff management modules.
2. Applicant Tracking/Onboarding: Integrated applicant tracking system with digital onboarding paperwork. Sold as part of the unified HR platform or standalone module for staffing agencies.
3. Earned Wage Access: Earned wage access benefit integrated into the platform. Zero cost to employer organization. Revenue generated through partnership with Rain (third-party provider).
4. StafferLink Contingent Staff Solutions: Vendor management system and agency staffing management software for healthcare staffing agencies and MSPs. Sold as separate product line under StafferLink brand.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels8 records

Core offering

SmartLinx Solutions sells a unified cloud-based workforce management and HR SaaS platform purpose-built for the senior care industry. The platform bundles scheduling, time and attendance, payroll, HR, benefits administration, applicant tracking, workforce analytics, and compliance automation (PBJ, ACA, CMS Five-Star Predictor). It also offers a contingent staffing product line (StafferLink VMS and Agency Staff Management) and the Smartlinx Go mobile employee self-service app, sold primarily via annual subscription to skilled nursing facilities, assisted living communities, CCRCs, and healthcare staffing agencies.

Product overview

SmartLinx Solutions offers a unified cloud-based workforce management and HR platform purpose-built for the senior care industry. The platform combines core modules including Scheduling, Time and Attendance, Payroll, and Human Resource Management with specialized compliance tools (PBJ Reporting, ACA Director, CMS Five-Star Predictor), talent acquisition (Applicant Tracker, Benefits Administration), and contingent workforce management (Vendor Management System, Agency Staff Management via StafferLink, Contingent Staff Management). Key supporting products include the Smartlinx Go mobile app for employee self-service, Spotlight workforce analytics, and Earned Wage Access integrated with Rain. The platform serves over 5,000 senior care facilities and 500,000 caregivers across skilled nursing, assisted living, and continuing care retirement communities.

Differentiator

Problem solved

Functional benefit

Brands

• StafferLink: Contingent staffing solutions for healthcare facilities, managed service providers (MSPs), and healthcare staffing agencies. Includes vendor management system and agency staffing management tools.
• Smartlinx Go
• Smartlinx Spotlight
• ACA Director

Products and services

• Smartlinx Platform Unified cloud-based workforce management and HR platform purpose-built for senior care, integrating scheduling, time and attendance, payroll, HR, compliance, and contingent staff management into a single solution for skilled nursing, assisted living, CCRC, and healthcare staffing organizations.
• Smartlinx Go Mobile App Mobile employee self-service app for senior care staff to view schedules, clock in/out with GPS verification, swap and pick up shifts, request PTO, access pay stubs, and use integrated Earned Wage Access via Rain.
• Payroll-Based Journal (PBJ) Reporting Automated CMS Payroll-Based Journal reporting software that collects staffing data, validates it against CMS rules, and generates submission-ready XML files for the Centers for Medicare & Medicaid Services.
• CMS Five-Star Predictor Machine learning-powered tool that predicts CMS Five-Star Quality Ratings by analyzing past, present, and projected staffing data using the exact CMS formula and case-mix adjustments, enabling what-if scenarios to assess rating impact.
• Spotlight Workforce Analytics Real-time workforce analytics dashboard providing visibility into labor costs, overtime, staffing levels, absences, and trends across facilities with configurable KPIs and reports.
• ACA Director Affordable Care Act compliance automation tracking employee eligibility, generating 1094-C and 1095-C forms, and monitoring minimum essential coverage and affordability compliance.
• StafferLink Acquired line of contingent staffing solutions for healthcare facilities, managed service providers, and staffing agencies, including a vendor management system and agency staffing management software for credentialing, scheduling, payroll, and billing.
• Vendor Management System (VMS) Vendor-neutral healthcare-grade platform for managing temporary workforce needs, including shift posting, staff order management, time tracking, invoice automation, and compliance across facilities.
• Agency Staff Management Healthcare staffing agency software providing recruitment, credentialing, scheduling, payroll, billing, and client management tools for per diem, contract, and travel staff.

Quantifiable outcome

• Parker Jewish consolidated 4 disparate systems into single integrated suite, proactively eliminating unnecessary labor expenses
• +2 more outcomes

Named customers10 records

Segments6 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability3 records

Feature8 records

Partnerships

Three partnerships are on record, tiered core and minor.

• RaincoreStrategic or Co-development PartnerEarned wage access partnership providing employees with instant access to earned wages before payday. Rain is integrated into Smartlinx Go mobile app, enabling employees to cash out earned wages with zero employer cost. Partnership enables financial wellness benefit without disrupting payroll operations.
• BektekminorStrategic or Co-development PartnerStrategic partnership to advance workforce solutions for senior care. Unspecified collaboration announced in company news section.
• StafferLinkcoreTechnology or IntegrationStafferLink is a product line acquired by Smartlinx providing contingent staffing software. Includes Vendor Management System for facilities/MSPs and Agency Staffing Management for staffing agencies. Healthcare-grade platform for credentialing, scheduling, and payroll.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• OnShift: OnShift is a workforce management and employee scheduling platform purpose-built for senior care and post-acute providers, directly competing with SmartLinx across scheduling, time & attendance, and retention tools for skilled nursing and senior living operators.
• Viventium: Viventium provides payroll, HR, and talent management software specialized for senior living, skilled nursing, and home care providers — a direct vertical peer to SmartLinx in the long-term care HR/payroll SaaS space.
• Deputy: Deputy offers cloud-based employee scheduling, time & attendance, and workforce management for shift-based industries including healthcare, directly overlapping SmartLinx's scheduling and mobile punch capabilities.
• When I Work: When I Work provides employee scheduling, time tracking, and team messaging software for shift-based workforces, competing with SmartLinx on scheduling and time & attendance modules in healthcare and senior-care segments.

Broad incumbents

• UKG (Kronos): UKG offers enterprise workforce management, HR, and payroll suites with dedicated healthcare and senior-living solutions, competing against SmartLinx in larger senior-care networks while serving a much broader customer base.
• ADP Workforce Now / ADP Healthcare: ADP provides payroll, HR, time & attendance, and compliance solutions across healthcare and senior care, representing a broad incumbent that SmartLinx competes against for outsourced payroll and HCM spend at senior-care operators.
• Paychex: Paychex delivers payroll, HR, and benefits administration for small and mid-sized businesses, including healthcare and senior-living clients, competing with SmartLinx on payroll processing and benefits modules.
• Workday: Workday provides cloud HCM, payroll, and workforce planning for large enterprises and is increasingly sold into healthcare systems and large senior-living chains, competing with SmartLinx for enterprise HCM consolidation deals.
• Paylocity: Paylocity is a cloud-based payroll and HR software provider for mid-market organizations, including healthcare and senior-living employers, competing with SmartLinx on payroll, HR, and employee experience modules.
• isolved: isolved is a cloud HCM platform offering payroll, HR, benefits, and workforce management for mid-market employers, including healthcare and senior-care operators, making it a comparable broad incumbent to SmartLinx.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/smartlinxsolutions
• LinkedInlinkedin.com/company/smartlinx-solutions
• Xx.com/smartlinx

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Subsidiaries1 record

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A2 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SmartLinx Solutions