ConnextCare

What ConnextCare does

ConnextCare (formerly Northern Oswego County Health Services, Inc. / NOCHSI) is a private nonprofit Federally Qualified Health Center (FQHC) founded in 1969 and headquartered in Pulaski, New York. The organization provides integrated primary medical care, dental, mental health, and substance use disorder treatment services across six health center locations and six-plus school-based health centers in rural Oswego County, serving 27,000+ patients annually with a 290+ person workforce under the leadership of President & CEO Tricia Peter-Clark (since June 2021) and CMO Dr. Patrick J. Carguello.

The organization operates a vertically integrated care delivery model that combines in-person clinical services with telehealth delivered through the Greenway EMR platform, an External Respiratory Center (ERC) at the Pulaski site, and a sliding fee scale program designed to serve uninsured and underinsured populations. Service delivery is supported by Joint Commission accreditation, NCQA Patient-Centered Medical Home (PCMH) recognition, and multiple quality awards including the 2024 Health Quality Leaders Award for Advancing Health Information Technology for Quality.

Revenue is generated through a combination of patient services reimbursement (Medicare, Medicaid, CHIP, and commercial payors under FQHC Prospective Payment System rates), federal Section 330 HRSA grant funding, New York State funding, and philanthropic grants from foundations such as the Shineman Foundation and Delta Dental Community Care Foundation. The organization has been actively expanding its footprint, with a new Oswego office opening in March 2025 and a new school-based health center at Frederick Leighton Elementary established in January 2025.

Name

ConnextCare

Legal name

ConnextCare

Website

https://connextcare.org

Company type

Private

Founded year

1969

Operating status

Operating

Headcount range

251–500 employees

Short description

ConnextCare is a nonprofit Federally Qualified Health Center founded in 1969 in Pulaski, NY, delivering integrated primary care, dental, mental health, and substance use treatment across six health centers and multiple school-based clinics to 27,000+ patients in Oswego County.

Ownership category

akta.pro rank

Product category

Community Health Services

NAICS

Ambulatory Health Care Services (621)

SIC

Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Community Health Centers (FQHCs & Look-Alikes) (HLAFAGAB)

akta.pro secondary industries

School-Based Health Centers (HLAFAGAG), Community & Public Health Dentistry Clinics (FQHC/School-Based/Nonprofit) (HLABAAAF)

Keywords

• Community health services
• Primary care medicine
• School-based healthcare
• Mental health counseling
• Substance use treatment

Headquarters

HQ city

Pulaski

HQ country

United States

HQ region

North America

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales

Revenue model

1. Patient Services Revenue: ConnextCare generates revenue through patient services including medical, dental, mental health, and substance use disorder treatment services. The organization accepts all major insurance plans and operates a sliding fee discount program for eligible uninsured or underinsured patients based on household income and family size.
2. Federal Funding (FQHC): As a Federally Qualified Health Center, ConnextCare receives HHS funding and has Federal Public Health Service (PHS) deemed status with respect to certain health or health related claims, including malpractice claims, for itself and its covered individuals.
3. New York State Funding: School Based Health Center services are partially funded by New York State. The organization also receives grants from foundations and government programs for specific initiatives.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

ConnextCare is a Federally Qualified Health Center (FQHC) operating a network of six community health centers and multiple school-based health centers across Oswego County, New York. It delivers comprehensive healthcare services including family and internal medicine, pediatrics, dentistry, mental health, substance use disorder treatment, and telehealth to residents regardless of ability to pay, supported by a sliding fee discount program.

Product overview

ConnextCare is a Federally Qualified Health Center (FQHC) operating as a network of health centers across Oswego County, New York. The organization offers a unified portfolio of healthcare services centered around primary care, mental health, dental, and school-based health services. The core offering includes six health center locations (Central Square, Fulton, Mexico, Oswego, Phoenix, Pulaski) plus multiple School-Based Health Centers in local school districts. Additional services include telehealth via Greenway EMR, a Substance Use Disorder Program with Medication Assisted Treatment, an External Respiratory Center at Pulaski, acute/walk-in care, phlebotomy, and a Sliding Fee Discount Program. The organization is accredited by the Joint Commission and recognized as a Patient-Centered Medical Home by NCQA with distinction in Behavioral Health Integration.

Differentiator

Problem solved

Functional benefit

Products and services

• Primary Care Services Family and internal medicine, pediatrics, acute care, chronic disease management, preventive care, immunizations, physical examinations, and minor surgery for individuals and families in Oswego County.
• Dental Services Preventive and restorative dental care including exams, cleanings, x-rays, periodontal care, extractions, crowns/bridges, root canals, pediatric dentistry, sealants, aesthetic dentistry, and emergency dental walk-in visits.
• Mental Health Services Counseling, psychiatry, and behavioral health support for children, adults, and families, delivered by licensed therapists on-site within primary care settings.
• School-Based Health Centers (SBHC) On-site primary care, dental, mental health, and telehealth services delivered to enrolled students at participating school districts at no cost to the student.
• Telehealth Services Virtual healthcare visits delivered via the Greenway EMR platform, allowing patients to connect to providers through video chat from remote locations.
• Substance Use Disorder Program Medication Assisted Treatment (MAT) for opioid and alcohol dependency using buprenorphine products (Suboxone, Zubsolv, Bunavail, Probuphine) and Vivitrol injections, combined with counseling services.
• External Respiratory Center (ERC)

Named customers3 records

Segments3 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

One partnership is on record.

• Oswego HealthminorGTM or Marketing Partner · 18 January 2024Oswego Health served as presenting sponsor of the ConnextCare Valentine's Ball, a fundraising event commemorating the organization's 10 years of growth.

Scale indicators4 records

Recent moves12 records

Expansion highlights5 records

Direct peers

• Finger Lakes Community Health: Finger Lakes Community Health is a Federally Qualified Health Center serving rural communities across western and central New York with primary care, dental, and behavioral health. It is one of the most directly comparable rural NY FQHCs to ConnextCare in terms of geography, scale, service mix, and patient population.
• Hudson Headwaters Health Network: Hudson Headwaters is a large FQHC operating across upstate New York's rural Adirondack region with multiple health centers, school-based services, and integrated primary/specialty care. Comparable to ConnextCare as a multi-site rural FQHC serving underserved upstate NY populations.
• Oak Orchard Health: Oak Orchard Health is a FQHC serving rural western New York with primary care, dental, behavioral health, and pharmacy services across multiple sites. Comparable to ConnextCare as a similarly sized rural NY FQHC with an integrated care model in an underserved area.
• Mosaic Health: Mosaic Health (formerly Finger Lakes Migrant Health) is a rural NY FQHC network operating across multiple counties with primary care, dental, and behavioral health. Comparable to ConnextCare as a rural New York FQHC operating multiple sites with an integrated service portfolio.
• Syracuse Community Health Center: Syracuse Community Health Center is an FQHC serving the greater Syracuse/CNY area with primary care, dental, behavioral health, and pharmacy services. It is the closest urban FQHC to ConnextCare's territory and competes for patients from the southern Oswego County region.
• Family Health Network of Central New York: Family Health Network is a CNY-based FQHC operating multiple health centers in rural Cortland and surrounding counties with primary care, dental, and behavioral health. Comparable to ConnextCare as a neighboring rural NY FQHC with a similar service and operating model.
• Whitney M. Young Jr. Health Center: Whitney Young Health is an FQHC serving the Albany/Capital Region with primary care, dental, behavioral health, and addiction services. Comparable to ConnextCare as a multi-site New York FQHC with an integrated care model including MAT/SUD programs.
• Anthony L. Jordan Health Corporation: Jordan Health is a Rochester-based FQHC providing primary care, dental, behavioral health, and pharmacy across multiple sites. Comparable to ConnextCare as an upstate NY FQHC network with NCQA PCMH recognition and integrated behavioral health.
• Charles B. Wang Community Health Center: Charles B. Wang Community Health Center is a large New York State FQHC operating multiple sites in NYC with primary care, mental health, and dental services. Comparable to ConnextCare as a multi-site FQHC with PCMH recognition, though operating in an urban rather than rural setting.

Broad incumbents

• Oswego Health: Oswego Health is the regional acute-care hospital system serving the same Oswego County market as ConnextCare. It operates the primary hospital, outpatient practices, and competing primary care services — a broader incumbent competitor and the dominant referral partner in the county.

Market position

Strengths1 record

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/ConnextCare
• LinkedInlinkedin.com/company/connextcare-oswego

Compliance12 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds2 records

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ConnextCare