Northeast Kingdom Council on Aging

What Northeast Kingdom Council on Aging does

Northeast Kingdom Council on Aging (NEKCOA) is a 501(c)(3) nonprofit organization founded in 1974 and designated as the Area Agency on Aging for Northeastern Vermont under the Older Americans Act. It serves older adults (60+), family caregivers, veterans, and people with disabilities across Caledonia, Orleans, and Essex Counties through four office locations (St. Johnsbury headquarters plus Newport, Hardwick, and Island Pond) and a central Helpline (800-642-5119), supported by more than 350-400 active volunteers.

NEKCOA delivers a comprehensive service portfolio including home-delivered meals and congregate dining, multi-modal transportation coordination (via Rural Community Transportation), State Health Insurance Program (SHIP) Medicare/Medicaid counseling, conflict-free case management, caregiver support (including Trualta online training), Veterans Directed Care, wellness classes, Pets4Life pet-supply assistance, Technology for Today digital support, and Safe Spaces Network LGBTQ-inclusive services. The organization holds a three-year NCQA accreditation and operates with standard web-based delivery infrastructure (no proprietary technology platform), relying on partner ecosystems for transportation, online learning, caregiver training, and accessibility.

The revenue model is funded primarily through Older Americans Act pass-through, state and local appropriations, and grants, supplemented by individual donations (Annual Fund goal of $58,000 in 2025), corporate sponsorships, planned giving/bequests, vehicle donations via CARS, and community fundraising events. Most services are free to eligible clients with suggested donations accepted; the average cost per home-delivered meal is $10.75. In 2025, NEKCOA joined the Vermont Aging Network Consortium (VANC), a new nonprofit entity uniting Vermont's five Area Agencies on Aging to pursue collective payer contracts and shared services.

Name

Northeast Kingdom Council on Aging

Legal name

Northeast Kingdom Council on Aging

Website

https://nekcouncil.org

Company type

Private

Founded year

1974

Operating status

Operating

Headcount range

1–10 employees

Short description

Northeast Kingdom Council on Aging is a nonprofit Area Agency on Aging serving older adults, caregivers, veterans, and people with disabilities across Vermont's Caledonia, Orleans, and Essex counties. It delivers meals, transportation, Medicare counseling, case management, caregiver support, wellness, and technology programs through four offices and 350+ volunteers.

Ownership category

akta.pro rank

Product category

Aging Services / Senior Community Care

NAICS

Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Elder Services & Aging Support (BPAGAEAF)

akta.pro secondary industries

Independent Living Community Ancillary Services (Dining/Transportation/Wellness Programs) (HLADAAAI), Independent Living with Supportive Services (Light ADL/IADL Support) (HLADAAAE), Community-Based Senior Centers with Adult Day Services (HLADAIAJ)

Keywords

• Aging services
• Senior nutrition
• Caregiver support
• Case management
• Area agency aging

Headquarters

HQ city

Saint Johnsbury

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Government Grants and Contracts: Primary funding from the Older Americans Act along with state and local funding to support nutrition programs, case management, caregiver support, transportation, and wellness programs.
2. Individual Donations: Annual Fund donations from individuals, families, and community members. Monthly giving program available. Donations fill gaps where state and federal funding falls short.
3. Corporate Sponsorships: Tax-deductible partnerships with area businesses to support older Vermonters. Businesses can reinforce community role through tax-deductible gifts.
4. Planned Giving and Bequests: Legacy giving program allowing donors to include NEKCOA in estate plans with recommended bequest language provided. Tax ID: 03-0272861.
5. Vehicle Donations: Partnership with CARS (Charitable Adult Rides & Services) for vehicle donation program. Donors receive tax deduction, free pickup provided.
6. Community Events: Third-party fundraising events where hosts collect donations for NEKCOA during birthdays, retirements, anniversaries, or community gatherings.

Pricing tiers

Go-to-market motion1 record

Distribution channels7 records

Marketing channels7 records

Core offering

The Northeast Kingdom Council on Aging is a nonprofit Area Agency on Aging that helps older adults in Northeast Vermont remain independent at home. It delivers a coordinated package of services — including home-delivered and congregate meals, transportation, Medicare/SHIP counseling, case management, caregiver support, wellness programs, technology training, and Veterans Directed Care — to residents aged 60+ and adults with disabilities in Caledonia, Orleans, and Essex counties.

Product overview

NEK Council on Aging operates as a coordinated service network providing comprehensive support to help older Vermonters remain independent in their homes. The organization offers a unified platform of services organized around key life domains: nutrition (Home Delivered Meals, Community Dining, 3SquaresVT assistance), healthcare access (SHIP insurance counseling, Veterans Directed Care), daily living support (Care & Support at Home with Conflict-Free Case Management, Transportation Assistance), wellness (Tai Chi, Arthritis Foundation Exercise Program, Chair Yoga, and other fitness classes), caregiver support (TCARE assessments, Trualta online training, support groups), technology assistance (Technology for Today, GetSetUp online learning), and specialized programs (Pets4Life, LGBTQ-inclusive services). Services are accessed through a central Helpline (800-642-5119) and delivered through staff, trained volunteers, and community partnerships. The organization is the Area Agency on Aging for Northeastern Vermont, accredited by NCQA, and serves Caledonia, Orleans, and Essex counties.

Differentiator

Problem solved

Functional benefit

Brands

• Pets4Life Program: A donor-funded program providing pet food, litter, and essential supplies to older adults who are unable to afford pet care, ensuring they don't have to choose between feeding themselves and their pets.
• Tech for Today

Products and services

• Home-Delivered Meals (Meals on Wheels) Nutritious meals delivered to the homes of older adults who are homebound, food insecure, or unable to prepare food for themselves in the Northeast Kingdom.
• Congregate Meals Group meals served at community sites to promote nutrition and reduce social isolation among older adults.
• Transportation Services Rides for older adults to medical appointments, grocery stores, and essential community destinations in rural Northeast Vermont.
• SHIP Medicare and Benefits Counseling Free, unbiased one-on-one Medicare and health insurance counseling for older adults and people with disabilities through Vermont's SHIP program.
• Case Management Services NCQA-accredited, conflict-free case management that assesses client needs, develops care plans, and connects older adults and people with disabilities to community supports so they can remain at home.
• Caregiver Support Program Education, training, respite, and counseling for family caregivers of older adults, including partnership access to Trualta.
• Wellness and Healthy Aging Programs Evidence-based health promotion and falls-prevention classes, including Tai Chi, Bingocize, and chronic disease self-management, designed for older adults.
• Technology Training and Assistance One-on-one help and group classes that build older adults' comfort and skills with smartphones, tablets, video calling, and online services, delivered in partnership with GetSetUp.
• Veterans Directed Care Program Self-directed home- and community-based services for eligible veterans, allowing them to hire caregivers and purchase goods and services that help them live independently at home.
• Information and Assistance Helpline A multilingual helpline and intake point that connects callers to NEKCOA services, benefits, and partner agency resources across the Northeast Kingdom.
• Demonstration Workshop Series Free monthly community workshops ('We've Got This' series) demonstrating aging-in-place topics such as grab-bar installation and assistive devices.
• Senior Companion / Volunteer Respite Program Trained volunteers who provide companionship and respite to older adults and family caregivers in the Northeast Kingdom.

Quantifiable outcome

• Over 1,300 handmade Valentine's cards delivered to older adults in winter 2026
• +2 more outcomes

Named customers10 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration19 records

Partnerships

14 partnerships are on record, tiered core and minor.

• Rural Community Transportation (RCT)coreStrategic or Co-development PartnerPrimary transportation partner providing O&D Program services, microtransit rides, public buses, and medical appointment transportation for older adults and people with disabilities across the NEK.
• Vermont Aging Network Consortium (VANC)coreStrategic or Co-development PartnerAffiliation of Vermont's five Area Agencies on Aging through a nonprofit entity to leverage economies of scale, combine resources, reduce duplication, and pursue future contracts with payers and healthcare systems.
• GetSetUpcoreStrategic or Co-development PartnerPartnership with State of Vermont providing free online classes for adults 60+. Classes taught by older adults covering technology, wellness, creativity, social groups, and lifelong learning. Available at getsetup.io/partner/vermont.
• TrualtacoreStrategic or Co-development PartnerOnline caregiver training and support platform partnership through Vermont Aging Network Consortium. Provides free caregiver training, live webinars, support groups, and expert-led resources for family caregivers.
• Pride Center of VermontminorStrategic or Co-development PartnerPartnership to develop Safe Spaces Network training program for aging network providers. Pride Center provides cultural awareness training for providers serving diverse older adults, building statewide network of inclusive spaces.
• NVRH (Northern Vermont Regional Hospital)coreStrategic or Co-development PartnerHealthcare partner collaborating with NEKCOA for care transitions, hospital discharge support, and coordinated care planning for shared clients.
• Northern Counties Health CarecoreStrategic or Co-development PartnerHealthcare partner collaborating on client services and care coordination to ensure seamless support for older adults in the region.
• North Country HospitalcoreStrategic or Co-development PartnerHealthcare partner in care coordination and transition support for older adults returning home after hospital stays.
• Caledonia Home Health & HospicecoreStrategic or Co-development PartnerHome health partner collaborating on in-home support services and coordinated care for seniors in Caledonia County.
• USAgingminorStrategic or Co-development PartnerNational association for aging services. NEKCOA is a member and participates in initiatives like Home for the Holidays campaign for elder financial safety.
• CARS (Charitable Adult Rides & Services)minorChannel Partner/ Reseller/ DistributorVehicle donation processing partner. Handles vehicle pickup, sale, and proceeds transfer to NEKCOA. Donors receive tax deduction.
• Passumpsic BankminorStrategic or Co-development PartnerCommunity partner providing volunteer support assembling Blizzard Bags for home-delivered meal clients in preparation for winter weather.
• Catamount ArtsminorStrategic or Co-development PartnerArts venue hosting Quahog Dance free creative movement classes for adults 18+ on Tuesday and Thursday mornings.
• HomeShare VermontminorStrategic or Co-development PartnerExpanded services across Northeast Kingdom covering all six counties in collaboration with NEK Council on Aging.

Scale indicators9 records

Recent moves8 records

Expansion highlights5 records

Direct peers

• Senior Solutions: Senior Solutions (formerly Council on Aging for Southeastern Vermont) serves Windsor and Windham Counties with the same AAA service mix — meals, case management, caregiver support, SHIP — and is the fifth VANC member, making it a direct peer to NEKCOA.
• Age Well: Age Well is the designated Area Agency on Aging serving Addison, Chittenden, Franklin, and Grand Isle Counties in northwestern Vermont — a sister Vermont AAA with the same Older Americans Act mandate, Meals on Wheels program, case management, and SHIP counseling, making it the closest direct peer to NEKCOA within the VANC consortium.
• Southwestern Vermont Council on Aging: SVCOA is the Area Agency on Aging for Bennington and Rutland Counties, delivering an equivalent slate of nutrition, transportation, caregiver, and case-management services. As another VANC-member Vermont AAA, it is a direct functional peer to NEKCOA.
• Central Vermont Council on Aging: CVCOA is the Area Agency on Aging for central Vermont (Washington and Orange Counties), offering the same menu of home-delivered meals, case management, caregiver support, and SHIP services. It is a sister Vermont AAA and direct VANC peer to NEKCOA.

Broad incumbents

• USAging: USAging is the national association representing Area Agencies on Aging and Title VI Native American aging programs. NEKCOA is a member; USAging is the broad-incumbent industry body that shapes federal advocacy, training, and program standards for AAA-class organizations like NEKCOA.
• Meals on Wheels America: Meals on Wheels America is the national umbrella organization supporting more than 5,000 local community-based senior nutrition programs, including NEKCOA's Home Delivered Meals program. It is a broad incumbent operating upstream of NEKCOA as a national network, funder, and brand steward.
• AARP Vermont: AARP Vermont is the state-level branch of AARP focused on advocacy, education, and community programs for older Vermonters. While not an operational AAA, it shares NEKCOA's beneficiary base and overlaps on policy advocacy, volunteer recruitment, and caregiver-support initiatives — making it a broad incumbent in the same elder-services space.

Regional players

• BayPath Elder Services: BayPath is a Massachusetts Aging Services Access Point serving 23 communities west of Boston with case management, in-home care, meals, and caregiver programs — the closest regional AAA model operating under a different state framework but with an almost identical service portfolio to NEKCOA.
• SeniorCare Inc. SeniorCare is a Massachusetts Aging Services Access Point serving the North Shore with in-home care, meals, and caregiver support. It is a regional AAA-equivalent peer with comparable programs to NEKCOA, useful for cross-state operating benchmarking.
• Elder Services of the Merrimack Valley: ESMV is a Massachusetts Aging Services Access Point serving 23 cities and towns in the Merrimack Valley with home care, nutrition, and care-management services. It operates the same AAA-style model in a different state, making it a strong regional peer for benchmarking scale and operating model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/pages/Northeast-Kingdom-Council-on-Aging/XXXXXX
• LinkedInlinkedin.com/company/northeast-kingdom-council-on-aging

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds1 record

Investors1 record

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M&A

Investments

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Frequently asked questions about Northeast Kingdom Council on Aging